The Plaza Hotel

Midtown, New York

The hotel

Feel like you’ve been here before? You have, in the movies anyway. From Home Alone 2 and Bride Wars, to Sleepless in Seattle, the location has proved a blockbuster backdrop for some firm film favourites. The Plaza certainly lives up to its name, and being a National Historic Landmark it’s full of old-world elegance and grandeur. Just south of Central Park, there’s plenty of places to eat and drink right on your doorstep, but some of the hotel’s own restaurants are not to be missed. And not forgetting the aptly named Champange Bar, where you can sip on some bubbles whilst looking out on Fifth Avenue and The Pulitzer Fountain.

Amenities

  • Bar
  • Spa
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

At Fifth Avenue and Central Park South. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

282 rooms. All with air-conditioning, satellite TV, DVD player, iPads, telephone, mini-bar*, tea/coffee maker, safe, hairdryer and iron and board. Plaza Rooms are 475 sq ft with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Rooms are very spacious at 550 sq ft with a sitting area, 1 king-size bed and 1 rollaway bed, sleeping maximum 3 adults or 2 adults and 2 children.

Signature Terrace Rooms are 550 sq ft and include a private terrace overlooking the courtyard garden, an oversized bathroom with window, and 1 king-size bed, sleeping maximum 2 adults.

Grande Luxe Rooms are 625-750 sq ft and are open-plan with sitting area, white glove butler service (on-request) and butler pantry, with 1 king-size bed, sleeping maximum 2 adults. 

Junior Suites are 730 sq ft and are open plan with a sitting area, and butler's pantry with 1 king-size bed, sleeping maximum 2 adults.

Edwardian Suites are 1000 sq ft with a spacious living room with powder room, full bedroom, large master bath and 1 king-size bed, sleeping maximum 2 adults.

Pulitzer Suites overlook Fifth Avenue and the Pulitzer Fountain and are 900-1000 sq ft. Featuring separate living room, white glove butler service, 1 king-size bed and full-size sofa bed, sleeping maximum 3 adults or 2 adults and 2 children. 

Carnegie Suites have partial views of Central Park and are 1000 sq ft. Featuring large separate living room, white glove butler service, 1 king-size bed and full-size sofa bed, sleeping maximum 3 adults or 2 adults and 2 children. 

Vanderbilt Suites have views of Fifth Avenue and the Pulitzer Fountain and are 1500 sq ft. Featuring two full-size bathrooms, expansive living room with dining area, two bedrooms, the master bedroom with 1 king-size bed and the second bedroom with 1 queen-size bed, plus full-size sofa bed, sleeping maximum 5 adults or 2 adults and 4 children. 

  • Booking Bonus: book by 31 Oct '19 to receive 3rd night free and waived resort fee.

    Offer is for completed stays from the 4 Oct '19 to 31 Mar '21. Offers may not be combinable. 

The Palm Court (breakfast, afternoon tea, evening snacks and cocktails), The Rose Club, The Champagne Bar, The Plaza Food Hall (European-inspired speciality food hall), Todd English at The Plaza (with 9 diverse food stations). Room service*. Fitness centre. Guerlain Spa*. Warren-Tricomi Salon*. The Plaza Boutique. Shops at the Plaza. WiFi access*. Babysitting service* (on request). Laundry/dry-cleaning service*. Valet parking $95 plus tax, per day (payable locally, subject to change).

This hotel has a resort fee of $50 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - $50 food and beverage daily credit (valid in either Palm Court, Rose Club, Champagne Bar, Todd English or In Room Dining) - $50 laundry and valet daily credit - $50 off Guerlain Retail with minimum purchase of $100 - Daily room delivery of bottled water - Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1919)
  • Very good (537)
  • Average (265)
  • Poor (167)
  • Terrible (115)
Image of the Tripadvisor rating Average

Oct 14, 2019 abbyashford Ipswich, United Kingdom

I have to say I am quite disappointed with the hotel, we stayed from Thursday until Monday, so it was a pricey stay and to be honest not totally worth it. The service was amazing, definitely 5 star in that area but the hotel doesn't have that wow factor that is worth the hefty price you have to pay to stay here. The rooms are beautiful, lovely big… Read more
I have to say I am quite disappointed with the hotel, we stayed from Thursday until Monday, so it was a pricey stay and to be honest not totally worth it. The service was amazing, definitely 5 star in that area but the hotel doesn't have that wow factor that is worth the hefty price you have to pay to stay here. The rooms are beautiful, lovely big bed, sparkling chandelier hanging over the bed, gleaming gold bathroom.... and black stained carpet. I mean??? How has the hotel let this happen? I understand they cannot get a whole room carpeted every time it gets a stain, but there was black stains in 5 different areas of the room? Unacceptable if you ask me, the price we pay for one night could pay for that room to be carpeted, there is no excuse! Also, you have a lovely stocked fridge, a selection of wine and champagne glasses, but no tea or coffee making facilities? So you have to call room service and order a tea and a kettle!! Little things like this wind me up, I should be overwhelmed with the stuff the hotel has to offer me, but there wasn't anything to be perfectly honest. The plugs in the room would also cut out quite a lot, I would be using the socket by the bed to charge my phone and it would randomly just stop working, but I would come back to the room a few hours later and it would work again, so random, so watch out for that Overall it was okay, im glad I stayed here but I definitely wouldn't come back and probably wouldn't recommend it. Read less
Image of the Tripadvisor rating One of New York Landmarks

Oct 12, 2019 GhadyE Monte-Carlo, Monaco

I always stay there when in the big apple. The service is outstanding, the location perfect, on the corner of Central park and 5th Avenue, the room are real five star quality, the staff and management couldn't be any more professional. The only draw back is the bit of a delay during breakfast time.
Image of the Tripadvisor rating Fading grandure?

Oct 10, 2019 DCroamer Washington, DC

There is much to recommend The Plaza. History. Location. Grand spaces. We had a lovely room. The air conditioning was great as was the bed. But, this is a very expensive hotel and be aware that things like room service... even a simple order... will land you in nose bleed territory. My biggest complaint is the public spaces. First, elevators. … Read more
There is much to recommend The Plaza. History. Location. Grand spaces. We had a lovely room. The air conditioning was great as was the bed. But, this is a very expensive hotel and be aware that things like room service... even a simple order... will land you in nose bleed territory. My biggest complaint is the public spaces. First, elevators. Very problematic if you have to get anywhere... especially checking out or going out during the evening rush. You have to account for the elevator in your plans. There are only three small ones (and one was out while we were there). They were all almost always packed. We were on a high floor and had to walk down a couple of times. They were the source of much anxiety. My only other real complaint was tourists. The lobby was crawling with them, and I understand people wanting to see the hotel given its storied history. However, it made the lobby a bit of a bus station (also, be aware there seems to be only two small bathrooms for the lobby, upstairs near the bar in Rose's Club). The back end of the lobby, where the stairs led to the food court could have been a higher end version of Penn Station... kind of gritty, lots of people wandering around, spill and trash on the floor. Not quite what I think about with a supposedly 5 Star hotel. I wouldn't stay here again. Read less
Image of the Tripadvisor rating Elevator problems really detract from staying here...

Oct 7, 2019 Maps784517

Had the opportunity to stay for two nights at the legendary Plaza Hotel for two nights in October 2018. I’ve stayed in a number of world class, “Five Star” hotels. This is good, but it isn’t quite on par with most of them (save for the cost). While there is much to recommend the Plaza, there are also some problems – both small and not so small. … Read more
Had the opportunity to stay for two nights at the legendary Plaza Hotel for two nights in October 2018. I’ve stayed in a number of world class, “Five Star” hotels. This is good, but it isn’t quite on par with most of them (save for the cost). While there is much to recommend the Plaza, there are also some problems – both small and not so small. First that good things. Location is great. People seem nice and very service oriented. The room was large, light and very elegantly appointed. Huge bathroom. My wife very much liked the quality of the bathroom lighting. The air conditioning was some of the best we’ve experienced (important as we like to sleep in cool conditions), something of a surprise for an older building. Some down sides – and these are not complaints as they go with the territory in an expensive hotel and expensive city. Everything is very expensive. We ordered room service breakfast one morning. Nosebleed territory. Coffee, cereal, two bagels, bacon and a plate of melon -- $135. This was not a surprise, we knew it was coming, still that’s a lot. One morning, just had coffee delivered, $30. Again, no surprise but do be aware. Now some downsides. There are three small elevators. One was out while we stayed. We were on the 10th floor. We waited a longtime for elevators, especially in the morning and early evening during the check-out rush and going out for the evening rush. If you’re traveling and going to check out, you may need to build in more time to get down to the lobby. We walked down 10 flights of stairs on a number of occasions after every elevator that stopped at our floor was packed. Further, one member of the party we were traveling with was in a wheelchair. These are small elevators and while sufficient to accommodate a wheelchair, that plus someone helping push, is about all these elevators will accommodate. It is a problem. Second, some complaints about the lobby. There aren’t a lot of good restroom options in the lobby (which means waiting to go up or come down from your room). There are two small restrooms upstairs at a bar (nice bar, btw), but they are for the bar, lobby, and – seemingly for events (we were at an event in the Palm Court). Waiting there too. Then there are tourists who all want a look at this great old building. I understand completely, but it makes the lobby a bit of a zoo. As said, we were at a private event in the Palm Court. Tourists wandering through the hotel were sort of wondering in and out, it seemed awkward and confusing. They need to work on segregating the private functions spaces. Speaking of the Palm Court. Great, historic space. Food was mediocre at best; service was confused and took forever (oddly as there weren’t a lot of people in the bar) but it was very expensive. $40 hamburger with soggy fries. They don’t really have a simple restaurant, which was problematic as we needed to stay in the hotel and not go out. As for the room, again very expensive, but with some problems. The very elegant, inviting tub, didn’t really work. The spigot and the spray nozzle were problematic. Never really fixed. Light in the closet didn’t turn off. Lights, in general, were a bit confusing… this isn’t unique to the Plaza. Have had similar problems at other five star hotels, designers like all of the lighting options, but figuring out how they all work can be tricky. All in all, it was a good visit, but seriously, the elevator thing caused a lot of anxiety and forced us to think a lot about the timing of our departures. Just couldn’t get dressed and leave, got dressed and had to do so thinking about how much time needed to get to the lobby and, if we had to use the stars, what kind of shoes to wear. Bottom line, if I wasn’t going to an event at the Plaza, I wouldn’t stay here. Glad to have had the opportunity and experience, but the luster is kind of off the idea of the Plaza as a great hotel. Read less
Image of the Tripadvisor rating Did not leave happy!

Oct 6, 2019 Tara5330 New Orleans, Louisiana

I must say that I was a bit disappointed with my stay at The Plaza. So much so that my husband and I actually checked out a day early and went and stayed at The St. Regis. The hotel is magnificent and that can not be taken away from it. However, we were charged for multiple items that we neither requested not wanted. It was listed that is was my… Read more
I must say that I was a bit disappointed with my stay at The Plaza. So much so that my husband and I actually checked out a day early and went and stayed at The St. Regis. The hotel is magnificent and that can not be taken away from it. However, we were charged for multiple items that we neither requested not wanted. It was listed that is was my 40th birthday trip and at MIDNIGHT The night of my birthday they called the room and asked my husband if we were up and if they would like them to bring us a complimentary bottle of champagne and a sweet treat. We were in fact up so he said yes. The next day we see that they have charged us almost $200.00 for this little “birthday gift” from The Plaza. The elevator traffic is absolutely horrific and we could not even see the beauty of the exterior Of the hotel due to it being covered in scaffolding. I believe that should have been disclosed to us upon booking. Read less