The Plaza Hotel

Midtown, New York

The hotel

Feel like you’ve been here before? You have, in the movies anyway. From Home Alone 2 and Bride Wars, to Sleepless in Seattle, the location has proved a blockbuster backdrop for some firm film favourites. The Plaza certainly lives up to its name, and being a National Historic Landmark it’s full of old-world elegance and grandeur. Just south of Central Park, there’s plenty of places to eat and drink right on your doorstep, but some of the hotel’s own restaurants are not to be missed. And not forgetting the aptly named Champange Bar, where you can sip on some bubbles whilst looking out on Fifth Avenue and The Pulitzer Fountain.

Amenities

  • Bar
  • Spa
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

At Fifth Avenue and Central Park South. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

282 rooms. All with air-conditioning, satellite TV, DVD player, iPads, telephone, mini-bar*, tea/coffee maker, safe, hairdryer and iron and board. Plaza Rooms are 475 sq ft with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Rooms are very spacious at 550 sq ft with a sitting area, 1 king-size bed and 1 rollaway bed, sleeping maximum 3 adults or 2 adults and 2 children.

Signature Terrace Rooms are 550 sq ft and include a private terrace overlooking the courtyard garden, an oversized bathroom with window, and 1 king-size bed, sleeping maximum 2 adults.

Grande Luxe Rooms are 625-750 sq ft and are open-plan with sitting area, white glove butler service (on-request) and butler pantry, with 1 king-size bed, sleeping maximum 2 adults. 

Junior Suites are 730 sq ft and are open plan with a sitting area, and butler's pantry with 1 king-size bed, sleeping maximum 2 adults.

Edwardian Suites are 1000 sq ft with a spacious living room with powder room, full bedroom, large master bath and 1 king-size bed, sleeping maximum 2 adults.

Pulitzer Suites overlook Fifth Avenue and the Pulitzer Fountain and are 900-1000 sq ft. Featuring separate living room, white glove butler service, 1 king-size bed and full-size sofa bed, sleeping maximum 3 adults or 2 adults and 2 children. 

Carnegie Suites have partial views of Central Park and are 1000 sq ft. Featuring large separate living room, white glove butler service, 1 king-size bed and full-size sofa bed, sleeping maximum 3 adults or 2 adults and 2 children. 

Vanderbilt Suites have views of Fifth Avenue and the Pulitzer Fountain and are 1500 sq ft. Featuring two full-size bathrooms, expansive living room with dining area, two bedrooms, the master bedroom with 1 king-size bed and the second bedroom with 1 queen-size bed, plus full-size sofa bed, sleeping maximum 5 adults or 2 adults and 4 children. 

The Palm Court (breakfast, afternoon tea, evening snacks and cocktails), The Rose Club, The Champagne Bar, The Plaza Food Hall (European-inspired speciality food hall), Todd English at The Plaza (with 9 diverse food stations). Room service*. Fitness centre. Guerlain Spa*. Warren-Tricomi Salon*. The Plaza Boutique. Shops at the Plaza. WiFi access*. Babysitting service* (on request). Laundry/dry-cleaning service*. Valet parking $95 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2014)
  • Very good (550)
  • Average (276)
  • Poor (177)
  • Terrible (126)
Image of the Tripadvisor rating Home Alone experience - Amazing!

Jul 25, 2021 valontheroad Westport, Connecticut

A memorable stay and the start of a family tradition. Stayed two nights and did the home alone experience which I highly recommend (the ice cream Sunday is even bigger than you remember). My kids (8yrs and 5yrs) loved every second of it. I was nervous traveling alone with both 6 weeks after spine surgery but the team at the Plaza was impecable and… Read more
A memorable stay and the start of a family tradition. Stayed two nights and did the home alone experience which I highly recommend (the ice cream Sunday is even bigger than you remember). My kids (8yrs and 5yrs) loved every second of it. I was nervous traveling alone with both 6 weeks after spine surgery but the team at the Plaza was impecable and always present offering to carry even the smallest shopping bag. Concierge team was incredible. Property flawless. All around a 10 stars! Read less
Image of the Tripadvisor rating Special Celebration- Quintessential NYC

Jul 22, 2021 931taran

My husband and I stayed at the Plaza on our wedding night. We returned in June for 19th wedding anniversary and were not disappointed. The hotel is classic Manhattan and conveniently located in the center of Manhattan. The staff was aware of our anniversary and our original wedding stay and went out of their way to make this stay very special. … Read more
My husband and I stayed at the Plaza on our wedding night. We returned in June for 19th wedding anniversary and were not disappointed. The hotel is classic Manhattan and conveniently located in the center of Manhattan. The staff was aware of our anniversary and our original wedding stay and went out of their way to make this stay very special. We had a wonderful time - the staff were terrific and the ambiance perfect. Read less
Image of the Tripadvisor rating Not worth the expense.

Jul 22, 2021 139sq

Don't expect to get anything more than you would at other beautiful Manhattan hotels that are half the price. Reliance on the lore of yesteryear may not be sustaining. My teenager found the place to be dowdy and dated. Long waits at the concierge - perhaps due to being short staffed. The technician for the spa facial was good, but products are… Read more
Don't expect to get anything more than you would at other beautiful Manhattan hotels that are half the price. Reliance on the lore of yesteryear may not be sustaining. My teenager found the place to be dowdy and dated. Long waits at the concierge - perhaps due to being short staffed. The technician for the spa facial was good, but products are highly fragranced and poorly scored on EWG. The Plaza would benefit from bit of modernization. Traditional ways of thinking do have their drawbacks. A disappointing experience. Read less
Image of the Tripadvisor rating Be Wary of Booking NonRefundable at This Hotel

Jul 20, 2021 rogfam Houston, TX

We booked a non-refundable room at the Plaza for a wedding that was supposed to happen in April of 2020. Because of CoViD the wedding was canceled but the host was hoping to reschedule the wedding in the summer of 2020. Of course that could not happen because of the spread of the virus and because the Plaza closed for 14 months. We attempted to… Read more
We booked a non-refundable room at the Plaza for a wedding that was supposed to happen in April of 2020. Because of CoViD the wedding was canceled but the host was hoping to reschedule the wedding in the summer of 2020. Of course that could not happen because of the spread of the virus and because the Plaza closed for 14 months. We attempted to call to get a refund and there was no answer and no options for assistance. With the recent reopening we called asking for a refund but were only given a credit for a future stay. The cost of the room for 2 nights was over $1300. We have no intention of going to NY and the wedding couple got married in a backyard. We have attempted to get a gift card to another Fairmont hotel but because each hotel is allegedly independently operated we have been told that this is not possible. It's really sad that because of an Act of God and a horrible health hazard, we are forced to lose $1300 to a hotel that incurred no costs for us not being there. What terrible customer service. Completely unacceptable. Please note the when you traveled date does not reflect the date we were supposed to stay but rather when we were finally able to reach the hotel. Read less
Image of the Tripadvisor rating Just about perfect

Jul 20, 2021 ExperiencedTravelers Los Angeles, California

While the lobby and the view from the room are a bit disappointing, everything else was just about perfect. Both the room and the bathroom were good sized and well appointed. The room was, by Manhattan standards, extraordinarily quiet. What stood out the most was the service. Everybody, from the front desk to the housekeepers, went out of their… Read more
While the lobby and the view from the room are a bit disappointing, everything else was just about perfect. Both the room and the bathroom were good sized and well appointed. The room was, by Manhattan standards, extraordinarily quiet. What stood out the most was the service. Everybody, from the front desk to the housekeepers, went out of their way to attend to your needs. Again, very unusual for Manhattan. There are a lot of choices in New York City, but, aside from the price, you can't go wrong here. Read less