The Surrey

Upper East Side, New York

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Presidential Suite bedroom
Deluxe Room
Bar Pleaide
Bar Pleaide
Presidential Suite bedroom
Deluxe Room
Bar Pleaide
Bar Pleaide

The hotel

The Surrey is the first and only hotel in New York City to be added to the Relais & Chateaux family of luxury properties in the past 20 years. As you’d expect from an establishment that includes JFK and Bette Davis as previous patrons, dining facilities are exceptional and from the Michelin-starred French fusion restaurant, Café Boulud serving delicious light brunches, prepare for nothing less than the best. Ideally located amongst the brownstone terraces and artistic haunts of Manhattan’s Upper East Side, taking in the sights is always at a premium and thanks to a private roof garden which combines café culture with signature cocktails, views of Central Park have never looked so splendid. If you prefer to relax at a slightly more active pace then the fitness centre is definitely for you with the massage service and spa facilities providing the perfect way to wind down after an exciting day in the city. As you’ll be staying just a stone’s throw from the likes of the Guggenheim, the Frick Collection and the MET, art is always an essential ingredient and thanks to the Surrey’s own private collection, you’re bound to discover some phenomenal contemporary works.

Amenities

  • Bar
  • Spa
  • Fitness Centre/Gym
  • Close to City Centre
  • Restaurant

Where is it

Ideally located in Manhattan’s Upper East Side with Central Park on its doorstep. Transfer time from John F. Kennedy International Airport: 30 minutes.

Hotel information

All rooms and suites with air-conditioning, 37” LCD TV, iPod docking station, safe, mini-bar*, hairdryer and iron and board. Deluxe Salon Rooms are 330 sq ft with 1 king-size bed, sleeping maximum 2 adults.

Deluxe Double Rooms are 385 sq ft with 2 double beds, sleeping maximum 3 adults.

Grand Deluxe Salon Rooms are 400 sq ft with 1 king size bed, sleeping maximum 2 adults.

City View Deluxe Salon Rooms are 400 sq ft, located on a high floor perched above the Upper East Side with access to the 17th floor Private Roof Garden with 1 king-size bed, sleeping maximum 2 adults.

One Bedroom Suites are 610 sq ft and include a Nespresso coffee maker and a separate living room with a sofa, sleeping maximum 2 adults.

Ultra One Bedroom Suites are 660 sq ft and have a king-size bed and separate living area with sofa and a small kitchenette, sleeping maximum 3 adults or 2 adults and 1 child.

Michelin-starred Café Boulud restaurant serving French-cuisine. Bar Pleaides with signature cocktails. Cornelia Spa*. Seasonal Private Roof Garden. The Gym, with state-of-the-art equipment and personal training including Pilates and yoga.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

One person must be aged 18 years and over in each room at check-in.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1652)
  • Very good (372)
  • Average (189)
  • Poor (90)
  • Terrible (64)
Image of the Tripadvisor rating Stole my money / COVID Cancellation Penalty

Jul 17, 2020 AJBehrens San Francisco, California

I've enjoyed previous stays at the Surrey so I prepaid $3,678.03 for a reservation for June 11th on January 12th. Nancy Padolina (Director of Reservations & Distribution) notified me on June 2th that they had suspended operations due to COVID-19. I immediately requested a refund. She eventually responded on the date of my reservation that she… Read more
I've enjoyed previous stays at the Surrey so I prepaid $3,678.03 for a reservation for June 11th on January 12th. Nancy Padolina (Director of Reservations & Distribution) notified me on June 2th that they had suspended operations due to COVID-19. I immediately requested a refund. She eventually responded on the date of my reservation that she would "follow up on this request with our Financial Team." After numerous phone calls I have received no response other than an email on the date of my reservation suggesting that their advance purchase policy meant that I had lost all of my money. This is despicable, especially for an establishment that continues to advertise flexible cancellations due to the virus. Be VERY careful! Read less
Image of the Tripadvisor rating Relaxing retreat

Apr 29, 2020 Millby40 Scottsdale, Arizona

I had the pleasure of staying at The Surrey in the early part of March to celebrate my birthday. This was my first time at the hotel and definitely will not be my last. From the very beginning, I was connected with Leilani Santiago, the guest relations manager. Saying she was excellent is an understatement. She ensured every need was met from… Read more
I had the pleasure of staying at The Surrey in the early part of March to celebrate my birthday. This was my first time at the hotel and definitely will not be my last. From the very beginning, I was connected with Leilani Santiago, the guest relations manager. Saying she was excellent is an understatement. She ensured every need was met from dining and transportation needs to having some nice very (and thoughtful) birthday surprises placed in my room. Upon check in and check out, it was a very seamless and enjoyable stay. So thanks to Leilani and the entire staff for your thoughtful and very professional service. Best ... Troy Read less
Image of the Tripadvisor rating The Surrey

Apr 14, 2020 thegymlad St. Catharines, Canada

The location is perfecto! One of the safest places in the Upper East size. It is very convenient for shopping, and the famous Central Park is relatively close! Classic architecture with the old world charm. The breakfast is good as the title suggests. The room is really beautiful and spacious, elegant and clean, the bed is very comfortable, too… Read more
The location is perfecto! One of the safest places in the Upper East size. It is very convenient for shopping, and the famous Central Park is relatively close! Classic architecture with the old world charm. The breakfast is good as the title suggests. The room is really beautiful and spacious, elegant and clean, the bed is very comfortable, too much, is a city view room, perfect scenery. The doorman at is particularly welcoming! The bedroom area is average sized, but the bathroom is massive! The hotel lobby is connected to a restaurant that looks very popular, but we have not tried it because there are many supermarket restaurants around! Ask the front desk with a room of your preference. The Taiwanese restaurant nearby which is recommended too! Read less
Image of the Tripadvisor rating A charming hotel

Mar 21, 2020 Happyinagoodhotel Helsinki, Finland

A charming, art deco style traditional beautiful hotel. Beautiful rooms, mine had widows to three directions. Very good service. Style! The only criticism could be that the bar was, at least on Saturday night, both very noisy and very dark, not comfortable for an old-fashioned person. And of course, the location is perfect. Most certainly, I… Read more
A charming, art deco style traditional beautiful hotel. Beautiful rooms, mine had widows to three directions. Very good service. Style! The only criticism could be that the bar was, at least on Saturday night, both very noisy and very dark, not comfortable for an old-fashioned person. And of course, the location is perfect. Most certainly, I want to be back! One more piece of information: A very nice restaurant, particularly for breakfast but also other meals just round the corner on Madison, Three Guys. Read less
Image of the Tripadvisor rating Never wanted to leave

Mar 14, 2020 Georginasmom New York City, New York

What an amazing stay at the Surrey the past few weeks. From the moment I checked in with my dog, we were warmly greeted and the warmth continued throughout the stay. The entire team was attentive and accommodating. Thank you to Vicki, Jessica, Lilly and the rest of the front desk staff. Georgina and I were sorry to have to leave and can’t wait to… Read more
What an amazing stay at the Surrey the past few weeks. From the moment I checked in with my dog, we were warmly greeted and the warmth continued throughout the stay. The entire team was attentive and accommodating. Thank you to Vicki, Jessica, Lilly and the rest of the front desk staff. Georgina and I were sorry to have to leave and can’t wait to stay with you all again soon! Read less