Gardens Suites Hotel by Affinia

Upper East Side, New York

The hotel

In a quiet corner of New York, but close enough to the sights not to have to bother hailing a yellow cab, Gardens Suites Hotel by Affinia is a rare refuge from the Big Apple buzz. Hidden away on a tree-trimmed road on the Upper East Side, you can escape to the chic calm of your suite, where homely comforts include your own kitchen, and luxuries include grocery and breakfast deliveries. Downstairs, the Serenity Lounge’s complimentary Tea Bar has a bespoke blend laced with chamomile, citrus and vanilla designed to soothe you (and that ubiquitous New York ‘caw-fee’ to perk you back up). When you do fancy some Manhattan exuberance, just grab one of the free bikes and follow the hotel’s sightseeing app and you’ll soon find yourself in nearby Central Park, Museum Mile, or Bloomingdale’s.

Amenities

  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Bicycle Rental

Where is it

On East 64th Street in Upper East Side, home to upscale dining and boutiques, a stroll from Bloomingdale’s on Lexington Avenue and from Central Park and its famous zoo. Transfer time from John F. Kennedy International Airport: 30 minutes.

Hotel information

132 suites. All with generous living space, flatscreen HDTV with cable and pay-per-view movies, iHome docking station, CD player/alarm clock, WiFi*, kitchen with fridge, toaster, microwave, and coffee maker, safe, hairdryer, iron and board, signature Affinia beds and pillow menu. Junior Suites are 400-600 sq ft with a generous living space and 1 queen-size, 1 king-size or 2 queen-size beds and a sofa bed, sleeping maximum 4 adults.

One Bedroom Apartment Suites are 400-650 square foot, and have extra living space, a separate bedroom, HDTV with web browser with 1 queen-size, 1 king-size or 2 queen-size beds and a sofa bed, sleeping maximum 4 adults.

Serenity Lounge (complimentary tea bar and gourmet coffee). The Cupboard* (snacks, beverages and souvenirs, in lobby). Room service* (breakfast delivery*). Grocery delivery service*. Picnic Kits*. 24-hour gym. Signature Affinia Bike programme (Republic bicycles, seasonal, subject to availability). Affinia Junior (with pop-up child-friendly ‘Social Sips’, child sundries at The Cupboard*, ‘family fun chests’ with board games, sports packs with goodies*, and equipment including strollers). Affinia Pocket Guide. TV room. Concierge. Complimentary WiFi in lobby. Valet parking $50 plus tax per day, or $55 plus tax per day for oversized vehicles (payable locally; subject to change).

One person must be aged 21 years and over in each room at check-in.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1431)
  • Very good (606)
  • Average (153)
  • Poor (64)
  • Terrible (35)
Image of the Tripadvisor rating Wrong Room

Jan 27, 2020 MeganNRodriguez

I had requested and paid for a Suite with a King Bed but was given a room with 2 Queens. When I went down to ask for the original room I purchased I was told there were no King bed rooms available and had to keep the room I was originally given. No additional accommodations were made and the room, although neat, was not what I was hoping for.
Image of the Tripadvisor rating Recent Stay at Affinia

Jan 23, 2020 mmiller129

I have been a guest at the Affinia over 17 times and have always been pleased with all aspects. This most recent time I was a guest for 8 nights. When I checked in I was told that the room style I requested which I always request was not available. I prefer the room I reserved because I need space to walk around following surgery to avoid blood… Read more
I have been a guest at the Affinia over 17 times and have always been pleased with all aspects. This most recent time I was a guest for 8 nights. When I checked in I was told that the room style I requested which I always request was not available. I prefer the room I reserved because I need space to walk around following surgery to avoid blood clots. I later heard from one of the staff that it was becuse the room I wanted was above the rate I had paid ahead several weeks. If that was the case they front desk could just say "The room rate you reserved does not apply for that, but if you would like to upgrade, then we can accommodate." I would then put it on the card and move on. The room they said they did not have happened to be across the hallway from me and I saw it empty. The day of surgery my nurse and I returned to the hotel to find that the water was off and she had to run back and forth to the hospital across the street so that she could wash numerous things to avoid infection. The following night I woke up and it was freezing cold in the room. I tried everything to adjust the thermostat and then learned from the guest services that heat was off in the entire hotel. Finally, my son called to see how I liked the flowers he sent to me. I did not receive any, and the front desk thought they did not have them, but discovered they had let them set down behind the desk without water for 2 days. They thought they were a package??? I will say one lovely young lady did bring a bouquet to me the day before I left, but at least she did something. Having surgery away from home is stressful and complicated enough without having these things occur. I realize some of this may have been beyond control such as the water and heat, but they did occur and I was the victim. Sadly, I have always had raving things to say to my doctors about the Affinia, and we were all surprised that this happened to me. I write this review because you requested it. Thank you for reading it. Mary Kay Miller ps My good buddy Khris, the bellman was a wonderful help and a true gentleman as always. Read less
Image of the Tripadvisor rating Spacious two bedroom apartment for six adults

Jan 20, 2020 lynnieb217 Sunshine Coast, Australia

Very impressed with the size of the room and position of the property. Easy walking distance to Central Park, subway, restaurants and we walked to midtown on more than one occasion. The two bedroom apartment easily accommodated six adults and the rooms despite being older, were well maintained. My only complaint is the lighting in the rooms could… Read more
Very impressed with the size of the room and position of the property. Easy walking distance to Central Park, subway, restaurants and we walked to midtown on more than one occasion. The two bedroom apartment easily accommodated six adults and the rooms despite being older, were well maintained. My only complaint is the lighting in the rooms could be upgraded to LED as they are very dull. Read less
Image of the Tripadvisor rating Quiet, very clean, well located, large rooms: a nice NYC suite family hotel

Jan 17, 2020 IvanemBH Belo Horizonte, MG

We had two children, three adults in a one-apartment suite. Very spacious, good equipped kitchen, two TVs, bathroom isn't too big but comfortable. Quiet and easy to access neighborhood, has a hospital next door and walking distance from subway station or East Central Park. Price can be high near Christmas-time, avoid this period when NYC is too… Read more
We had two children, three adults in a one-apartment suite. Very spacious, good equipped kitchen, two TVs, bathroom isn't too big but comfortable. Quiet and easy to access neighborhood, has a hospital next door and walking distance from subway station or East Central Park. Price can be high near Christmas-time, avoid this period when NYC is too too too crowded and you face lines to enter a store and bigger lines to a cashier inside Read less
Image of the Tripadvisor rating Excellent fascilities, very large rooms w kitchens, ideal for prolonged stays

Jan 17, 2020 mariabN1893OD San Juan, Puerto Rico

Excellent facilities, very large rooms w kitchen and full size refrigerator, reclining chair ideal for postoperative recuperation. Friendly staff- in house laundry ideal for families and prolonged stays, quiet neighborhood