We use cookies to ensure you have an easy, quick and reliable experience whilst using the Virgin Atlantic Holidays website. By continuing to browse the site you are agreeing to our use of cookies. For more details, see our cookie policy.
This Kimpton Hotel will enhance your visit to Portland with beautiful guest rooms dedicated to local wineries and vineyards. With 97 different room layouts, this hotel is pretty unique, all come with a local curated bottle of wine, adorned in street-inspired art and luxe finishes. Join the hosted nightly wine hour to savour a different glass of locally produced wine in the funky lobby/urban tasting bar. Extra touches add to the 'feel good' factor of your stay, complimentary bikes allow you to freely explore the city and in-room yoga mats help you keep your zen after a competitive battle in the games room. When you're ready to leave, you're right in the middle of the action and steps away from Pioneer Courthouse Square.
Amenities
Babysitting service
Room Service
Valet parking
Safety Deposit Box
Fitness Centre/Gym
Laundry Service
Internet Access
Close to City Centre
Where is it
Centrally located in downtown Portland, close to Pioneer Square, the waterfront park, shopping, dining and entertainment.
Hotel information
117 rooms and suites on 10 floors, in 1 building with 2 lifts. All with air-conditioning, iron and board, safe, 37" flat-screen HD TV, luxury bath amenities, mini-fridge and complimentary yoga mat. Deluxe Rooms offering 1 king-size bed, 1 queen-size or 2 queen-size beds sleeping maximum 4 adults.
Complimentary morning coffee and tea service. Nightly wine reception. Live music Thur-Sat in the lobby. Games room (featuring a pool table, shuffleboard and games consoles), complimentary bikes, fitness centre, in-room spa services*. Babysitting*, 24-hour room service*. Laundry/dry-cleaning service*. WiFi*. Valet parking $43.00 plus tax per night (payable locally, subject to change).
*Denotes local charge.
Based on 1578 reviews
Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness
Traveller rating
Excellent (1046)
Very good (349)
Average (106)
Poor (57)
Terrible (20)
great staff!
May 5, 2022janellebZ7175MQ
The Kimpton Vintage is such a beautiful hotel...but the people that work there is what impressed me!
Ava at the front was so kind and accommodating!!! She made me feel welcome the moment I arrived!
Also, the bar staff was amazing! RJ and Megan were quite the team!
They made me feel so welcome and treated me like a queen!
I will come back for…
Read more
The Kimpton Vintage is such a beautiful hotel...but the people that work there is what impressed me!
Ava at the front was so kind and accommodating!!! She made me feel welcome the moment I arrived!
Also, the bar staff was amazing! RJ and Megan were quite the team!
They made me feel so welcome and treated me like a queen!
I will come back for sure!
Read less
Vu From Concierge is The Best
May 3, 2022487orlandop
We had a phenomenal stay thanks to the hospitality of concierge Vu. He was amazing, offered great places to eat, and provided his insight on places to eat in Portland.
He also had our car ready for us at precisely the time we needed it. He made us feel like we were at home away from home. He took great care of all of us. His customer service is…
Read more
We had a phenomenal stay thanks to the hospitality of concierge Vu. He was amazing, offered great places to eat, and provided his insight on places to eat in Portland.
He also had our car ready for us at precisely the time we needed it. He made us feel like we were at home away from home. He took great care of all of us. His customer service is stellar and he is an example of how you treat clients. Thank you Kimpton for hiring Vu and for allowing him to be him. Thank you to the Leadership team as well.
Read less
Service was AMAZING!!!
May 2, 2022jahmadc
Bre is awesome. I found myself in a jam at 3am while preparing for a presentation the next day. Bre went above and beyond to help me find resources and to ensure that I had what I needed for my 7am presentation. It saved my workshop! Thank you Bre!
The best staff
Apr 10, 2022modernlizbennetRaleigh, North Carolina
The best thing this hotel has going for it is the employees. Literally everyone is so friendly and helpful. The property itself is nice, but they will need some renovations in the next few years. We got lucky with a very large bathroom, but it was dimly lit over the tub/shower.
Disappointing Romantic Getaway
Mar 30, 2022Yazen28Corvallis, Oregon
We stayed at the Vintage last weekend, March 26. My wife and I had not had a weekend away for almost a year and we needed a night in Portland. Secondly, I blew out my ACL two weeks prior and wanted to find a hot tub room to soak in Portland. Now, let me say why I will never be staying at this hotel again.
First, I booked this stay using the IHG…
Read more
We stayed at the Vintage last weekend, March 26. My wife and I had not had a weekend away for almost a year and we needed a night in Portland. Secondly, I blew out my ACL two weeks prior and wanted to find a hot tub room to soak in Portland. Now, let me say why I will never be staying at this hotel again.
First, I booked this stay using the IHG official site after searching for rooms in Portland that had hot tubs. The "Spa Suite" which indicates a hot tub, was booked, but it was only a soaking tub. I found this out when I arrived and heard another customer talking about the same issue.
Secondly, when we opened the door to our room, it smelled like a musty carpet and felt as if there was no ventilation. I looked for a bathroom fan to turn on - none. I asked the front desk if they had a fan to circulate air - none. I then asked if they had another room with soaking bath or hot tub - none. The front desk offered to move us to another room, but they had no public hot tub to soak my knee no other soaking rooms so we stayed. They offered a $50 discount off the $380 total bill.
Next, we were on the eighth floor and my knee was in a brace, they had one elevator in working order over the weekend. Each time going up and down was a significant wait. This was accompanied by waiting with people AND their dogs.
Once we were settled in, we sat at the lounge which was comfortable and had some great music, we used our complimentary drink card for a beverage. The next morning when I asked about the 25$ amenity charge, they said it was for the wifi, free wine, and coffee service - no breakfast availability since both restaurants on either side of them are closed and the "free wine" was a 10$ Hogue bottle. Finally, when we checked out, I had to remind the front desk about the $50 discount offered the previous day.
Overall, if the room was 145 range, I would say, "sure, things happen etc." However when one night, with taxes and "amenities" comes to over 300 for the room, the expectation goes up that you are receiving a higher level of comfort and service. This was not the case. I do not recommend staying in this hotel.
Read less
Your holiday may be affected by travel restrictions or cancellations
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9646.
With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.
Rest assured; we will notify you as soon as we know if your holiday has been affected by email.
We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.
Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.
We understand that you may wish to change your holiday plans and we appreciate the need for flexibility.
We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there.
Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.
If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.
Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.
To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.
I returned early from holiday and have further questions?
You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.
great staff!
