The Hotel Zags

Portland, Oregon

The hotel

Like a living art installation, The Hotel Zags echoes downtown Portland’s cultural soul. Its setting among the sparkling theatre and art scene is just the start. The building itself has the makings of modern art, with its mid-century minimalism played out in crisp lines and simple colours. Inside, they’ve curated a collection of more than 500 regional artworks, which amplify the simplicity of the design. And outside, the showpiece of its urban garden is a 15 foot high living wall – a ‘gallery’ of plants that provides the backdrop for the private courtyard’s fire pits, lantern-lit walkway, and neatly clipped planting. It’s an ideal spot for cocktails and small plates from Nel Centro, the swanky yet simple hotel restaurant, which transports you straight to northern Italy and southeast France with its Riviera-inspired dishes.

Amenities

  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Internet Access
  • Restaurant

Where is it

Beside Portland Mall, in the middle of the city’s cultural and arts hub, which is also home to many of the city’s most loved dining destinations, theatres, galleries, museums, and green spaces. It’s also right by the MAX rail line, making sightseeing even easier.

Hotel information

174 rooms and suites. All with large picture windows, air-conditioning, flat-screen LCD HDTV with HBO and pay-per-view movies, iPod docking station/alarm clock, complimentary WiFi, telephone, mini-fridge, coffee maker, safe, hairdryer, bathrobes, and complimentary local newspaper. Cribs and baby amenities available on request. Premier City King Rooms have city views, and 1 king-size bed, sleeping maximum 2 adults.

Premier Garden King Rooms have courtyard views and 1 king-size bed, sleeping maximum 2 adults.

Premier Double Queen Rooms have city views, and 2 queen-size beds, sleeping maximum 4 adults.

Executive City King Rooms have city views, a late checkout, the fastest WiFi, and 1 king-size bed, sleeping maximum 2 adults.

Nel Centro (Riviera-inspired menu featuring dishes of northern Italy and southeast France, breakfast, lunch, and dinner, Sunday brunches, daily happy hour). Courtyard lounge (for small plates and cocktails from Nel Centro, with lounge areas, fire pits, and living wall). Daily pass to 24-hour Fitness (1 block from hotel, with cardio equipment, weights, indoor lap pool, sauna, steam room, and whirlpool). Games room*. Gear shed* (bikes, cameras, games for rental). 24-hour sundry shop. 24-hour concierge. 24-hour business centre. Room service*. Complimentary WiFi. Valet parking $35 plus tax per night (payable locally, subject to change).

This hotel has resort fees that are included in the room rate (subject to change)

Resort fee includes: - Two bottles of complimentary water - $15 per stay food & beverage credit (mini-bar and/or hotel shop) - Day passes to 24-hour Fitness, one block away – Use of Pure Cycle cruiser bikes (subject to availability) – Unlimited local phone calls – In-room gourmet coffee. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (55)
  • Very good (12)
  • Average (7)
  • Poor (3)
  • Terrible (4)
Image of the Tripadvisor rating Love Nel Centro

Dec 10, 2019 isaacd140 Portland, Oregon

I work in the area of the hotel and when I need to meet someone for a great place for lunch I head to Nel Centro. Great food and super atmosphere! This is place that even when they are busy you can carry on a conversation. Their daily specials are always interesting, different and well prepared.
Image of the Tripadvisor rating Hotel Zags Portland

Dec 1, 2019 567ed Salt Lake City, Utah

Comfortable room, reasonable price. Short walk to a 24 hour fitness included in price of room. All Portland landmarks within easy reach walking or by mass transit. Front desk person did not explain amenities of the hotel, only various additional charges. Otherwise, highly recommended.
Image of the Tripadvisor rating Business Development Director

Dec 1, 2019 P5487TJnatashar

This is a very eclectic and swanky location. The staffing and customer relations are extremely helpful and friendly. The ambience in the restaurant is amazing and offers and outdoor area for anyone to enjoy!! I would absolutely stay here again!! Room service was fast and delectable!
Image of the Tripadvisor rating Very friendly staff

Nov 28, 2019 Busdriver913

My wife and I arrived at Zags hotel around 12:30 a.m. and were greeted by the concierge (can’t recall his name) and the valet, Eric. They both were extremely friendly and professional despite the late hours and it being the eve of Thanksgiving.
Image of the Tripadvisor rating Poor experience

Nov 27, 2019 roberthetravelingboy Los Angeles, California

This hotel charged me an amenity fee without mentioning at check in. That truly is one of my pet peeves as a traveler. I don’t mind paying the $25 but at least tell me. I called to complain and the front desk worker, Tabitha, was very dismissive, assuring me that they tell us as checkin, though she wasn’t present for my checkin. She also asserted… Read more
This hotel charged me an amenity fee without mentioning at check in. That truly is one of my pet peeves as a traveler. I don’t mind paying the $25 but at least tell me. I called to complain and the front desk worker, Tabitha, was very dismissive, assuring me that they tell us as checkin, though she wasn’t present for my checkin. She also asserted rather rudely that I should be reading my room key. Yikes. We checked out and went to a better hotel. Read less