The Hotel Zags

Portland, Oregon

The hotel

Like a living art installation, The Hotel Zags echoes downtown Portland’s cultural soul. Its setting among the sparkling theatre and art scene is just the start. The building itself has the makings of modern art, with its mid-century minimalism played out in crisp lines and simple colours. Inside, they’ve curated a collection of more than 500 regional artworks, which amplify the simplicity of the design. And outside, the showpiece of its urban garden is a 15 foot high living wall – a ‘gallery’ of plants that provides the backdrop for the private courtyard’s fire pits, lantern-lit walkway, and neatly clipped planting. It’s an ideal spot for cocktails and small plates from Nel Centro, the swanky yet simple hotel restaurant, which transports you straight to northern Italy and southeast France with its Riviera-inspired dishes.

Amenities

  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Internet Access
  • Restaurant

Where is it

Beside Portland Mall, in the middle of the city’s cultural and arts hub, which is also home to many of the city’s most loved dining destinations, theatres, galleries, museums, and green spaces. It’s also right by the MAX rail line, making sightseeing even easier.

Hotel information

174 rooms and suites. All with large picture windows, air-conditioning, flat-screen LCD HDTV with HBO and pay-per-view movies, iPod docking station/alarm clock, complimentary WiFi, telephone, mini-fridge, coffee maker, safe, hairdryer, bathrobes, and complimentary local newspaper. Cribs and baby amenities available on request. Premier City King Rooms have city views, and 1 king-size bed, sleeping maximum 2 adults.

Premier Garden King Rooms have courtyard views and 1 king-size bed, sleeping maximum 2 adults.

Premier Double Queen Rooms have city views, and 2 queen-size beds, sleeping maximum 4 adults.

Executive City King Rooms have city views, a late checkout, the fastest WiFi, and 1 king-size bed, sleeping maximum 2 adults.

Nel Centro (Riviera-inspired menu featuring dishes of northern Italy and southeast France, breakfast, lunch, and dinner, Sunday brunches, daily happy hour). Courtyard lounge (for small plates and cocktails from Nel Centro, with lounge areas, fire pits, and living wall). Daily pass to 24-hour Fitness (1 block from hotel, with cardio equipment, weights, indoor lap pool, sauna, steam room, and whirlpool). Games room*. Gear shed* (bikes, cameras, games for rental). 24-hour sundry shop. 24-hour concierge. 24-hour business centre. Room service*. Complimentary WiFi. Valet parking $35 plus tax per night (payable locally, subject to change).

This hotel has resort fees that are included in the room rate (subject to change)

Resort fee includes: - Two bottles of complimentary water - $15 per stay food & beverage credit (mini-bar and/or hotel shop) - Day passes to 24-hour Fitness, one block away – Use of Pure Cycle cruiser bikes (subject to availability) – Unlimited local phone calls – In-room gourmet coffee. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (63)
  • Very good (12)
  • Average (7)
  • Poor (3)
  • Terrible (4)
Image of the Tripadvisor rating Lovely room, Andrew checked us in. Jennifer checked us out.

Jan 22, 2020 janetr308 Corvallis, Oregon

Our room was clean, comfortable, and convenient. The staff were helpful, friendly and kind. We had come up by train earlier in the day, and Andrew found us a room that we could check into early so that we didn't have to leave our suitcases with staff. Although they put us into a "pet-friendly" room, we couldn't tell that an animal had ever been… Read more
Our room was clean, comfortable, and convenient. The staff were helpful, friendly and kind. We had come up by train earlier in the day, and Andrew found us a room that we could check into early so that we didn't have to leave our suitcases with staff. Although they put us into a "pet-friendly" room, we couldn't tell that an animal had ever been there. It was pristine! My husband and I read the paper and rested until we went to our event that afternoon. We were also visiting a family member at OHSU. The mass transit options near the hotel made the trip very convenient, as we could always find a max train or streetcar anywhere we wanted to go. We visited the Art Museum and the Oregon Historical Society. Our breakfast in the restaurant next morning was fantastic! Good coffee and the brioche french toast was amazing! Read less
Image of the Tripadvisor rating Hop Convention

Jan 22, 2020 J9955KVmartinr

Great accommodations. Beginning with a very warm greeting from a great host. Christopher the front desk clerk has started our trip off wonderfully and we look forward to our stay! Thank you Chris.....
Image of the Tripadvisor rating Birthday Weekend

Jan 18, 2020 kjaneczko78

This hotel has been amazing! Shelby Burns was so helpful and sweet! She coordinated to have flowers, a card, and gift certificate for my daughter without hesitation for her birthday. She is amazing! The room is beautiful, views are gorgeous, and service is phenomenal. We are very happy that we chose this place for our daughter for her birthday.… Read more
This hotel has been amazing! Shelby Burns was so helpful and sweet! She coordinated to have flowers, a card, and gift certificate for my daughter without hesitation for her birthday. She is amazing! The room is beautiful, views are gorgeous, and service is phenomenal. We are very happy that we chose this place for our daughter for her birthday. They made her feel special and went above and beyond. We give this hotel 5 stars ⭐️⭐️⭐️⭐️⭐️ ! The location is also close to walking distance and very convenient. Couldn’t have picked a better place! Read less
Image of the Tripadvisor rating Our kind of place

Dec 31, 2019 401happy Cleveland, Ohio

The Hotel Zags is a cozy, contemporary, and fun place to stay in downtown Portland. Our room was well-furnished and clean (kudos to the housekeeping team!) and the game room and the Gear Shed were both fun to use. The staff was friendly and eager to help; Dylan, Linda, and Shelby at the front desk were apt at recommending restaurants and coffee… Read more
The Hotel Zags is a cozy, contemporary, and fun place to stay in downtown Portland. Our room was well-furnished and clean (kudos to the housekeeping team!) and the game room and the Gear Shed were both fun to use. The staff was friendly and eager to help; Dylan, Linda, and Shelby at the front desk were apt at recommending restaurants and coffee shops in the area. I would highly recommend a stay here. Read less
Image of the Tripadvisor rating Simplicity & Comfort in Downtown Portland

Dec 29, 2019 Ashlandmom Ashland

Love this perfect little gem in downtown Portland. Came here to visit our son who just moved a few blocks away. Believe me, this will now be our “go to” place when we come visit in the future. Great restaurant just downstairs, Nel Centro, so convenient. Our room was small but very well planned and comfortable. Great view of the city streets… Read more
Love this perfect little gem in downtown Portland. Came here to visit our son who just moved a few blocks away. Believe me, this will now be our “go to” place when we come visit in the future. Great restaurant just downstairs, Nel Centro, so convenient. Our room was small but very well planned and comfortable. Great view of the city streets below. Quiet and very peaceful. The bed was extremely comfy and cozy. Even had built-in reading lights in the headboard that clicked on when you aim them at your reading material. Best of all, the location is walking distance to everywhere. Read less