The Nines Portland

This hotel was absolutely wonderful. The atrium on the 8th floor was a wonderful bonus where we were able to relax for a cup of coffee or a glass of wine. The hotel atmosphere allowed us to really feel like a vacation. The customer service was wonderful from arrival to leaving. We were celebrating our sons 9th birthday and he was treated like a star. He was provided with the best seat in the house for his birthday dinner at the hotels restaurant “Departure” which had an outstanding view and delicious food. Staff were more than happy was guide us on areas to check out throughout Portland and more than happy to answer our questions. This parking is pricey in my opinion - $50/night however the customer service made up for it. We will be back! Read less

I always like to start with the positives: This is a well-located hotel in the heart of Portland. The decor is trendy, the beds are excellent and there are two very good restaurants on the premises. Many of the room overlook the Urban Farmer and the atrium. Room service was prompt and the food was delicious, as was the cocktail and dessert we had at the Urban Farmer. The staff was young, gracious and helpful. Now, sadly, to the negatives: For the nightly price you pay for this hotel, it should have the following : BLACK OUT CURTAINS. Really, this factor is basic. Second, in-room hot water kettle and coffee/tea service should be available. In the land of perfect coffee, it's a small thing that guests would greatly appreciate. Third, in the bathroom sink, there was hot water, cold water but not the two together, which would produce warm water. I don't recommend washing your face with the temperature of the hot water, which you cannot attenuate with the cold. Last, there was some "mystery" stuff on the floor of the bathroom under the vanity. Perhaps it was rust, perhaps something more organic, but I didn't care to find out. Would I stay here again? Hmm. Portland seems to have a lot of high-end hotels and some very low-end hotels, with not much in between. I might stay if I got a discounted room through the online website I book through. To be honest, my winner for the affordable downtown Portland hotel is the venerable Heathman, which has great black out curtains, Stumptown coffee and Smith Tea in the room, a good restaurant downstairs, working hot and cold taps and no "mystery" stuff in the bathroom. It is also excellently located on the other side of Pioneer Courthouse square. Read less

The hotel itself is lovely. I had wonderful interactions with folks at the front desk or downstairs at street level (the lobby is on floor 8). My room was on the 7th floor and was beautiful and the bed was comfortable. The bathroom was spacious and outfitted nicely with everything you would need. I was in room 729 and found my stay to be relatively quiet. I was pleased that the hotel was in walking distance to a lot of great shops and restaurants. My only complaint--which I communicated to the front desk upon checkout--was that it appeared the cleaning staff took everything from the bathroom trash can and put it in the toilet. I'm not sure if they actually tried flushing it or not, but all of it was in the toilet when I returned from work. This was completely inappropriate. I realize this was the action of just one person and not the hotel overall, so I'm giving them 3 stars. Without this experience, I'd probably give them 4 or 5 stars. Read less