Omni Rancho Las Palmas Resort & Spa

Palm Springs, USA

The hotel

This luxury resort is nestled in a spacious 240 acres in the sun-drenched Coachella Valley. It offers something for everyone from couples to families, sports mad to peace-seekers with it wide range of on-site amenities. Kids will go wild for the fantastic Splashtopia water park with its 2 100ft water slides, lazy river and sandy beach. Watch them having the time of their lives from the mountain side Jacuzzi. The area has 354 days of sunshine a year, so active bods can take advantage of the rain-free days on one of the 25 tennis courts, or enjoying a round on the Ted Robinson designed 27-hole golf course, which is dotted with lakes, bunkers and palm trees to make things pleasantly tricky. There are also fitness trails where you can enjoy the desert landscapes while you jog. As if that wasn’t tempting enough, there’s also a choice of restaurants and a huge spa with treatments galore.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Families
  • Free Parking
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

In Rancho Mirage, Palm Springs at the base of the San Jacinto Mountain Range.

Hotel information

444 rooms spread throughout the resort in several 2-storey buildings. All with air-conditioning, balcony/patio, satellite TV with in-room films*, safe, mini-bar and coffee-making facilities. Vista Rooms have 1 king-size bed or 2 double beds sleeping maximum 4 adults.

Lake View Rooms, sleeping maximum 4 adults.

Poolside Rooms, sleeping maximum 4 adults.

bluEmber (lunch, dinner; California cuisine). Splash Grill (lunch, dinner; casual burgers, salads etc). Palms Café (breakfast, lunch and dinner; breakfast breads and patisseries, Starbucks® coffees, pizzas, snacks, sandwiches). Room service (6.00am-11.00pm)*. Splashtopia with 2 100ft water slides (riders over 48” only), lazy river, waterfall, fountains, sprinklers, mountainside Jacuzzi and huge swimming pool. 2 further swimming pools. Fitness centre. Fitness trails. 27-hole golf course*. Tennis centre with 25 courts. Spa Las Palmas* with 22 treatment rooms, salon and boutique*. Concierge services. Babysitting service*. Laundry and valet services*. Complimentary self-parking.

• This hotel has a resort fee of $39.71 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - Toll-free, credit card and local calling - Access to fitness centre - In-room WiFi - In-room coffee and tea - Overnight self-parking - Access to Splashtopia for registered resort guests - Daily newspaper available at Front Desk. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2331)
  • Very good (1166)
  • Average (572)
  • Poor (311)
  • Terrible (215)
Image of the Tripadvisor rating Awesome family get-away!

Jan 23, 2020 Q1925UUaprilb

Our lacrosse team stayed here for the Sandstorm tournament and I will definitely be back! The Staff are exceptionally helpful and polite and the resort has a ton of stuff to do for all ages (crafts, pool games, lazy river and waterslides for the whole family, outdoor games, outdoor movies, firepits for the adults to relax with a nice glass of… Read more
Our lacrosse team stayed here for the Sandstorm tournament and I will definitely be back! The Staff are exceptionally helpful and polite and the resort has a ton of stuff to do for all ages (crafts, pool games, lazy river and waterslides for the whole family, outdoor games, outdoor movies, firepits for the adults to relax with a nice glass of wine). The rooms are simply beautiful and the view is incredible. We even had ducks come to our patio in the morning! We had the opportunity to enjoy some of the delicious food offered at the restaurant and we were not disappointed! We only brought one of our children with us on this trip but we will definitely be back with our whole family. Can't wait to come back! Read less
Image of the Tripadvisor rating Beyond Overcrowded

Jan 20, 2020 Scenic106112

I visited here with family in early August mid-week. It was insanely crowded. The lazy river was shoulder to shoulder. The life guards would not let my son manuever in his large uncomfortable tube and our tube was not allowed. The chairs are so close it's uncomfortable. You can smell the all the greasy food of the people around you. The rooms were… Read more
I visited here with family in early August mid-week. It was insanely crowded. The lazy river was shoulder to shoulder. The life guards would not let my son manuever in his large uncomfortable tube and our tube was not allowed. The chairs are so close it's uncomfortable. You can smell the all the greasy food of the people around you. The rooms were clean and fine. The food was average. The one highlight was the waterslides. The lines moved fast and they were fun for everyone. Read less
Image of the Tripadvisor rating Picturesque setting that revived me from the dreary weather back home.

Jan 13, 2020 Highland Golden... R Salt Lake City, Utah

The staff is friendly and helpful. The food is delectable. I loved the fountains, torches and massive amounts of flowers planted behind the lobby. The rooms were very dark at night which helped me get a great sleep.
Image of the Tripadvisor rating Underwhelming Family Getaway

Jan 8, 2020 venicegirl Los Angeles, California

We booked the King suite online for a 2 night getaway from Los Angeles for our family of 5 as Omni (when I called the hotel) couldn't guarantee 2 connecting rooms and we weren't allowed in 1 room - and the representative said the suite would be nicer. One King suite cost more than 2 rooms, but offered much less comfort and value. The pocket door… Read more
We booked the King suite online for a 2 night getaway from Los Angeles for our family of 5 as Omni (when I called the hotel) couldn't guarantee 2 connecting rooms and we weren't allowed in 1 room - and the representative said the suite would be nicer. One King suite cost more than 2 rooms, but offered much less comfort and value. The pocket door is slatted and offers little privacy and no sound barrier. The one bathroom is located in the bedroom area so our kids woke us up going through our room to the bathroom. Lots of wasted space for an unnecessary foyer. Fridge under tv instead of in bar area. Suite we received (2111) was next to electrical room with view of another building despite resort being at 40% occupancy. We had express check-in so we had no contact with any service employees except to request the pocket door be fixed (it wouldn't close), the sofabed be set up, and for extra toothbrushes. All of this service was good and professional. I was disappointed not to be contacted in advance by the "complimentary activities planner" despite reserving this. Perhaps it is because there were no activities happening at the resort while we were there? It was a ghosttown. There was no pool service when we were at the pool and Splashtopia. The only employees we saw were the lifeguards. It did not feel like a typical resort experience. My kids were especially disappointed that the longer waterslide was closed during our entire stay. I booked the hotel for the choice of multiple waterslides, with other hotel options at lower price points offering just one slide, so this was very displeasing. Splashtopia itself is a bit cheesy, but the kids enjoyed it for a couple hours in the afternoon after our off-resort activities for the first two days. They all particularly enjoyed the lazy river and the hot tub (it wasn't that warm out). However, they chose not to go back the third day in favor of other off-site activities. There were only about 10-30 people in Splashtopia at any given time we were there, and the chair space surrounding the lazy river is limited, so I can imagine that when the resort is at higher occupancy it would feel a little claustrophobic. The family pool had a large area around it, but it was filled with pool chairs in rows that weren't even facing the pool - very strange and crowded, even without people in them. We ate dinner and breakfast at BluEmber. Dinner was hit or miss - sea bass was bland but had a good sauce, salmon was overcooked and over-salted, burger and filet mignon were good. Breakfast was decent, and we appreciated the 5 year old eating free. Service was good. As the lifeguard feature is really nice, the pools are warm, and waterslide and the lazy river is fun for kids, I'd recommend the resort to families with young kids if you can fit into a single room or get a better rate than we did. It might be a nicer experience at high season when more is happening (I would hope?) - though I could see it feeling chaotic and crowded too. For us, I was disappointed at the quality of the suite and view, lack of poolside service, lack of resort activities and little extra touches, the layout of the pools, and closed waterslide. I felt it was poor value given the price point at which we booked, compared to my other resort experiences. I'm not sure if I'd go back - maybe if we got a better rate and could get guaranteed connecting rooms, but I'm inclined to try a more upscale resort, or to save money and try a better value resort. Read less
Image of the Tripadvisor rating Overall beautiful resort

Jan 6, 2020 emilytwagirl Everett, United States

Pleasant stay, beautiful resort, post holiday getaway with teen and tween-age kids. Pool was nice, heated lazy river so even upper 60s low 70 temps was comfortable. Several hot tubs (also great temp not boiling) rooms clean, bathroom spacious. King bed with couch pull out was plenty spacious for fam of 4!