Omni Rancho Las Palmas Resort & Spa

Palm Springs, USA

The hotel

This luxury resort is nestled in a spacious 240 acres in the sun-drenched Coachella Valley. It offers something for everyone from couples to families, sports mad to peace-seekers with it wide range of on-site amenities. Kids will go wild for the fantastic Splashtopia water park with its 2 100ft water slides, lazy river and sandy beach. Watch them having the time of their lives from the mountain side Jacuzzi. The area has 354 days of sunshine a year, so active bods can take advantage of the rain-free days on one of the 25 tennis courts, or enjoying a round on the Ted Robinson designed 27-hole golf course, which is dotted with lakes, bunkers and palm trees to make things pleasantly tricky. There are also fitness trails where you can enjoy the desert landscapes while you jog. As if that wasn’t tempting enough, there’s also a choice of restaurants and a huge spa with treatments galore.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Hot tub
  • Families
  • Free Parking
  • Babysitting service
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

In Rancho Mirage, Palm Springs at the base of the San Jacinto Mountain Range.

Hotel information

444 rooms spread throughout the resort in several 2-storey buildings. All with air-conditioning, balcony/patio, satellite TV with in-room films*, safe, mini-bar and coffee-making facilities. Vista Rooms have 1 king-size bed or 2 double beds sleeping maximum 4 adults.

Lake View Rooms, sleeping maximum 4 adults.

Poolside Rooms, sleeping maximum 4 adults.

bluEmber (lunch, dinner; California cuisine). Splash Grill (lunch, dinner; casual burgers, salads etc). Palms Café (breakfast, lunch and dinner; breakfast breads and patisseries, Starbucks® coffees, pizzas, snacks, sandwiches). Room service (6.00am-11.00pm)*. Splashtopia with 2 100ft water slides (riders over 48” only), lazy river, waterfall, fountains, sprinklers, mountainside Jacuzzi and huge swimming pool. 2 further swimming pools. Fitness centre. Fitness trails. 27-hole golf course*. Tennis centre with 25 courts. Spa Las Palmas* with 22 treatment rooms, salon and boutique*. Concierge services. Babysitting service*. Laundry and valet services*. Complimentary self-parking.

• This hotel has a resort fee of $39.71 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - Toll-free, credit card and local calling - Access to fitness centre - In-room WiFi - In-room coffee and tea - Overnight self-parking - Access to Splashtopia for registered resort guests - Daily newspaper available at Front Desk. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2299)
  • Very good (1145)
  • Average (550)
  • Poor (303)
  • Terrible (211)
Image of the Tripadvisor rating Great Family Resort

Jul 20, 2019 714joseo

We have been coming here since 2016 and always a great time. My son loves the kids splash area. The staff is always very attentive and friendly. The rooms are big and very comfortable beds. It is our annual family mini Vacation.
Image of the Tripadvisor rating Great all-inclusive resort

Jul 19, 2019 Jaime M Los Angeles, California

Fabulous facilities, great restaurant, beautiful pools and grounds, well appointed rooms, luxurious spa and very friendly and accommodating staff. I love that there is an adult pool to get some solitude away from the children playing and the noise!
Image of the Tripadvisor rating Great resort for kids

Jul 19, 2019 lrobins2

Omni is a great 4 star experience. Awesome for kids: lazy river, small sand beach, nightly movie in the pool, poolside ordering for lunch and drinks. We went during the week (M-Th) so is it was low volume. Would def recommend!
Image of the Tripadvisor rating Overpriced, Overcrowded, & Dirty

Jul 18, 2019 MannyFamily5

Recently stayed at this hotel (the last week of June) with my 3 children ages 11, 9 and 6. We chose this hotel based on the pool and it was a mess! Upon arrival, we entered our expensive suite only to be reassigned... our room smelled like a mixture of kitty litter and throw up! Beyond gross... we literally could not enter the room... they did… Read more
Recently stayed at this hotel (the last week of June) with my 3 children ages 11, 9 and 6. We chose this hotel based on the pool and it was a mess! Upon arrival, we entered our expensive suite only to be reassigned... our room smelled like a mixture of kitty litter and throw up! Beyond gross... we literally could not enter the room... they did reassign us, thankfully. On to the pool.... The pool didn’t open until 9am and you cannot enter the pool until then. So basically a line of families waits outside the gates to enter. When you enter... you arrive to a dirty pool! My kiddos wouldn’t even go in! The pool was so dirty you could not see the navy stripes at the bottom. We encountered — balls of hair, chicken bones, bird feathers and fruit loops floating in the family pool! Not to mention a thick layer of film covering the top. Many families surrounding us were grossed out. I flagged down an employee to ask if they could skim the sides and gather the objects and no response. I also phoned the front desk to complain and nothing. Needless to say, we left the pool. We also called our friends who were suppose to meet us and stay at this hotel and told them to cancel. They did and went to another hotel. Also, they definitely pack these people in! There is absolutely no space to swim in the family pool and the lazy river is beyond packed. Definitely a mess! No customer service and lack of cleanliness! We also shared our unsatifaction at check out and received a canned answer. We will not be staying here again! Expensive bill for a dirty establishment. Save your money Read less
Image of the Tripadvisor rating Good but has gone down a bit...

Jul 18, 2019 Millyj Los Angeles, CA

This is our 4th time here over a 10yr span and they are still by far one of the best family resorts in SoCal, but they can use some help in keeping the pool and lazy river a bit cleaner. One bit of info, don't book thru anyone else but their resort website...we thought we were getting a better deal booking thru hotels.com, but if we would've… Read more
This is our 4th time here over a 10yr span and they are still by far one of the best family resorts in SoCal, but they can use some help in keeping the pool and lazy river a bit cleaner. One bit of info, don't book thru anyone else but their resort website...we thought we were getting a better deal booking thru hotels.com, but if we would've booked thru Omni, we would've saved $50...but not to worry!!! A beautiful soul named Maria went above and beyond when we checked in. I am an AVID fan of customer service and an avid reviewer and I really hope the resort knows how much Maria helped us by making us feel welcomed with a warm smile and by going the extra mile. Read less