Palomar Philadelphia - A Kimpton Hotel

Philadelphia, USA

The hotel

If you're hoping to rediscover the elegance and character of America then look no further than the Palomar Philadelphia - A Kimpton Hotel which is all about the blend of old and new with stunning Art Deco designs to make you go all wobbly at the knees. As most of the gorgeously decorated guest rooms feature quality city views you'll find plenty of time to soak up the authentic ambience of the old school neighbourhood with numerous designer comforts and in-room spa programmes to help you keep up with the VIP in Philly vibe. From round the clock fitness facilities and in-room services to the awesome menu at Square 1682 restaurant, this is your chance to savour the city sights in your own time and with 24 hour valet parking and on-site garage you're always guaranteed a genuine east coast welcome.

Amenities

  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of central Philadelphia within the trendy Rittenhouse Square neighbourhood. Transfer time from Philadelphia International Airport: 20 minutes.

Hotel information

230 rooms and suites all with air-conditioning, 27" LCD HDTV, WiFi access*, safe, mini-bar, telephone, iron and ironing board, hairdryer and bathrobes. Queen Deluxe Rooms are 260 sq ft and have 1 queen-size bed, sleeping maximum 2 adults.

King Deluxe Rooms are 300 sq ft and have 1 king-size bed, sleeping maximum 2 adults.

Queen Queen Deluxe Rooms are 330 sq ft and have 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

City View Queen Rooms offer spectacular city skyline views and have 1 queen-size bed, sleeping maximum 2 adults.

City View King Rooms offer spectacular city skyline views and have 1 king-size bed, sleeping maximum 2 adults.

City View Queen Queen Rooms offer spectacular city skyline views have 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Square 1682 (open for breakfast, lunch and dinner). Complimentary evening hosted wine hour. Complimentary morning tea and coffee. 24-hour fitness centre. In-room spa and wellness programme*. 24-hour room service*. Concierge. Laundry/dry-cleaning facilities*. Valet parking $50 plus tax, per day (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2094)
  • Very good (669)
  • Average (169)
  • Poor (59)
  • Terrible (35)
Image of the Tripadvisor rating Excellent stay!

Jul 19, 2021 mattsZ4191SN

Stayed for one night and it was a first class experience! Great location, valet was worth it, and all of the staff was super friendly and accommodating. Of special note was Aaron, who always seemed to be at the right place at the right time with exactly what we needed, including directions, an umbrella, and an urgent presence to anything we… Read more
Stayed for one night and it was a first class experience! Great location, valet was worth it, and all of the staff was super friendly and accommodating. Of special note was Aaron, who always seemed to be at the right place at the right time with exactly what we needed, including directions, an umbrella, and an urgent presence to anything we needed. This hotel is fortunate to have him! Read less
Image of the Tripadvisor rating Excellent boutique property in ideal city center location!!

Jul 17, 2021 jcfox1978 White Plains, New York

Hotel- Kimpton Hotel Palomar PHL Date- 3july2020 until 6july2020 (3 nights) Overall: 5/5. Excellent. This was our second experience at this property, and it went very well. The accommodations exceeded our expectations, the staff was friendly and engaging, housekeeping was effective, and adequate meal options were available. The location is… Read more
Hotel- Kimpton Hotel Palomar PHL Date- 3july2020 until 6july2020 (3 nights) Overall: 5/5. Excellent. This was our second experience at this property, and it went very well. The accommodations exceeded our expectations, the staff was friendly and engaging, housekeeping was effective, and adequate meal options were available. The location is unbeatable for the city center. Rewards Club Recognition- 5/5. Excellent. We were verbally thanked for our loyalty, and our room was upgraded. 600 welcome bonus points and a $10 ‘Raid-the-Bar’ Food & Beverage Credit were both provided. A late checkout was proactively offered for our tier of loyalty, and a welcome amenity of 2 large waters, a milk chocolate bar, and a small bag of pretzel bites and candy were all offered. We felt like valued guests at this property. Staff- 5/5. Excellent. We were checked into the property by Ashley, and she was a true delight. She was efficient, yet thorough, as she covered the hotel amenities such as the social/wine hour, the morning coffee service, the housekeeping modifications, and the restaurant. In addition, Emily was informative and fun to interact with. We would come back to the property just to visit with these two again! Property Appearance & Maintenance- 4/5. Very good. Opportunities: Elevators, sinks, touch up paint. Exterior- 5/5. The exterior was crisp and clean, even though there was high foot traffic by guests and passersby alike. The hotel was appropriately branded, and the valet station and personnel were visible and eager to help guests. Interior- 3/5. The hotel is in relatively good shape but having only two of four elevators that work in a hotel this size is a huge drawback when so many guests are not yet ready to share small elevators. Increasingly impatient guests queued up in long lines in the lobby and on the floors and wait times could be excessive during busy times (morning, checkout time, check-in time, etc.). The lobby is stylish and clean, and the hallway walls and carpet were in good repair. Décor was eye catching. All corridor lighting was functional. Some scuffs were present on the baseboards, both in the hallways (on the bottom of the doors to the rooms, especially) and in the rooms, which could be easily remedied. Our sink also did not drain very effectively. The window covering for the shower room does not close; minor repairs may be needed to the roman shade. Accommodations- 5/5. Excellent. We were assigned a “Cityview Spa 1 King Bed” room. The room was exactly as advertised. It contained the usual furnishings (bed, table, chair, sofa, some additional seating, a tv, a minifridge, etc.), and everything was in good repair. The carpet was clean and the bathroom spacious. The bathroom had a jacuzzi tub, but minor stains detract from its appeal. From our previous experiences at this property, we can say that the smaller rooms do not offer such spacious bathrooms. Overall, the room was very pleasing and worth paying slightly more than one would for a smaller room. Housekeeping- 4/5. Very good. The room was well prepared. The bedding was clean, as were the carpets. All tabletops and bathroom surfaces showed evidence of a thorough cleaning. The only area worth further attention is the grout in the bathroom; far too much of it is molding. A high intensity cleaner or bleach could resolve this without substantive effort; worse sections may need the attention of maintenance/engineering. Pool/Gym- 4/5. Very good. The fitness center has re-opened, and an ice machine is again online for guest use. There is no pool at this property. Breakfast/Meal Options- 5/5. Excellent. The restaurant, Square 1684, is open and serving dinner Tuesday through Saturday and brunch on Saturday and Sunday. The menu is reasonably sized and offers a variety of options. We tried a breakfast sandwich and a pork dish, the Philly Special; both exceeded expectations. In addition, the hotel has set up a ‘bodega’ which contains all the usual minibar items. The signature evening social/wine hour proceeds per usual in the lobby, as does the morning coffee service. We felt there were plenty of options for us in the hotel. Of course, there were lots and lots of restaurants nearby. Laundry- not evaluated. No laundry bag or pricing sheet was present in the closet. Computer/Printer/WiFi- 5/5. Excellent. Connecting to WiFi was simple, and streaming was smooth. There are no computers, faxes, or printers available for use, but the front desk staff will happily offer to help with select office services. Other- First, the social password was good for either an extended checkout (1:30pm), a bottle of wine, an alcoholic lemonade, or a variety of other options. We chose a bottle of Cabernet Sauvignon. This was very nice. Second, the doors to the rooms in this hotel do slam, and when the hotel is busy, it can be a nonstop banging in the hallways, day and night; to reduce the disturbance and prevent long term damage to the door latches and frames, an anti-slam product should be considered. Read less
Image of the Tripadvisor rating Hospitality is amazing

Jul 9, 2021 tomasinaj

This is my second time visiting Philadelphia and staying at Kimpton Palomar and the hospitality from when i first came in was very friendly and attentive. They remember me from my last visit and accommodated us with the amenities. They respond very quickly with any questions that I have down to provided recommendations on places to eat. This will… Read more
This is my second time visiting Philadelphia and staying at Kimpton Palomar and the hospitality from when i first came in was very friendly and attentive. They remember me from my last visit and accommodated us with the amenities. They respond very quickly with any questions that I have down to provided recommendations on places to eat. This will definitely be my go to place whenever I come back Read less
Image of the Tripadvisor rating Good overall stay, some things need improvement

Jul 5, 2021 jasonbX2103UC Cottage Grove, Minnesota

Overall a decent stay. Friendly staff, especially doormen. Love the lemon water in the lobby. Lots of dogs, so if you are a dog lover you will enjoy seeing all the pups that guests bring with them. Lobby is a little tight but well designed. Appreciate full sized shampoo and conditioner. There are only 4 elevators for 20+ floors, so at times… Read more
Overall a decent stay. Friendly staff, especially doormen. Love the lemon water in the lobby. Lots of dogs, so if you are a dog lover you will enjoy seeing all the pups that guests bring with them. Lobby is a little tight but well designed. Appreciate full sized shampoo and conditioner. There are only 4 elevators for 20+ floors, so at times there was a wait. Fire alarm went off at 5 am the first night we were there... Apparently the heat caused some type of malfunction. Still no housekeeping, even for a 5 night stay. Choose the Kimpton Monaco if you are going to be spending most of your time in old town. Read less
Image of the Tripadvisor rating Plenty of opportunities for walking, dining and shopping.

Jul 3, 2021 AnnieB2304 Claremont, California

Hotel location was central and safe. Many shops, restaurants, museums and parks in walking distance. Hotel only had valet, so look for a garage ahead of time if possible (many were full). We were looking for two queen beds, plenty of room for tween boys. Room was good size, and bathrooms were clean. Beds were comfy, but carpets were worn. No… Read more
Hotel location was central and safe. Many shops, restaurants, museums and parks in walking distance. Hotel only had valet, so look for a garage ahead of time if possible (many were full). We were looking for two queen beds, plenty of room for tween boys. Room was good size, and bathrooms were clean. Beds were comfy, but carpets were worn. No service offered for our four night stay. Lobby was lovely and had full coffee service in the AM. Gym was good. Read less