Paradise Point

San Diego, USA

The hotel

Overlooking spectacular Mission Bay in San Diego, you can really take advantage of the bayside setting here — chill out by the water or by one of the pools, go out in a sailboat or speedboat, or take surf lessons. Paradise Point is set on its own 44-acre island, with lush gardens and a mile-long white sand beach. One of the best things about it is that whilst its secluded spot makes you feel like you are a million miles away from it all, you're actually just minutes from downtown San Diego.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Kids Club
  • Room Service
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Tennis

Where is it

San Diego, on its own sandy island, off Mission Bay.

Hotel information

462 single-storey bungalows. All with air-conditioning, cable TV, fridge, safe, hairdryer, iron and board. Each room also benefits from a dressing area and semi-private patio. Lanai Rooms with 1 king-size bed, 1 queen-size sleeper sofa or 2 queen-size beds, sleeping maximum 4 adults.

  • Booking bonus: receive $50 food and beverage credit per room per stay, for stays completed by 31 Dec '20.

    Value add: resort fee waived for Virgin Holidays guests.

Tidal (innovative seafood), Barefoot Bar & Grill (breakfast, lunch and dinner; live music), Tropics Cantina (poolside Mexican fare, open seasonally), Bayside Lounge (handcrafted cocktails, fine wines, craft beers) and Caveman Pizza Company (pizza and salad to go or delivered). 5 swimming pools (one adults only), whirlpool. Spa at Paradise Point*. Sauna*. Fitness centre. Beach fire pits. Tennis, basketball, bike hire*, croquet, 18-hole putting course. Boat rentals*. Surf lessons*. Live entertainment (seasonal). Room service*. Laundry/dry-cleaning service*. Kids' club* (seasonal). WiFi available. Self-parking $38 plus tax per day (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1002)
  • Very good (422)
  • Average (277)
  • Poor (142)
  • Terrible (105)
Image of the Tripadvisor rating Set expectations lower during COVID19 times and you'll have a blast!

Aug 13, 2020 Jyk2111 San Diego, California

I know people expect a lot because the rooms cost more and the hotel boasts of the 4 star hotel rating. Our trip wasn't perfect, but at the end of the day my son had a blast of a staycation and was jumping for joy the whole time. We were lucky that the hotel rooms were slightly cheaper than usual, but it was still over 300$ a night. It makes up… Read more
I know people expect a lot because the rooms cost more and the hotel boasts of the 4 star hotel rating. Our trip wasn't perfect, but at the end of the day my son had a blast of a staycation and was jumping for joy the whole time. We were lucky that the hotel rooms were slightly cheaper than usual, but it was still over 300$ a night. It makes up for it because it was the closest to being in Hawaii without getting on a plane. The rooms were renovated, no carpet, thank goodness, with wood laminate floors. These times are difficult and different from the past. There will be less employees to keep up with the restrictions and requests because if an employee is showing a fever they are encouraged to stay home, and there are some who won't be able to work because of children at home with no daycare. I came to the resort after my research reading through the reviews and came with the expectation that there will be rude or impolite guests who will be maskless, smoke in public areas, let their dogs out without a leash, long lines for restaurants and so on. We prepared by getting a quieter room by the Hibiscus Garden lagoon which is away from the beach and bonfire areas which have a tendency to be louder, booking activities for whatever we could, lining up restaurants outside of the resort, and showing up for meals at the resort extra early. I would suggest bringing an extra pair of old slippers you can wear in the rooms and throw out. Bring extra towels if you use more. The staff were polite, cheerful and conscientious about masks. We didn't make any requests for anything so that always helps. They limited the pools by counting the number of people at the main pool and put a security person and another staff member to restrict the numbers. I felt safe, even though there will be people who will complain that they were denied entrance to the pool. The staff were having a stressful time explaining to the guests waiting to go inside the pool and raising their voices. We gotta give them some credit. Kudos to all the employees at the Paradise Point Resort for allowing it to be open and keeping it safe at this very peculiar time in 2020. Tips for eating outside the resort: Leilani's Cafe for Hawaiian breakfast or lunch, World Famous for cioppino or Surf and turf, Sushi Ota (one of the best in SD) Read less
Image of the Tripadvisor rating Don't waste your time or money on this place.

Aug 11, 2020 351susancc Las Vegas, Nevada

Terrible service from start to finish. We were trying to enjoy a sunset meal at the Barefoot Beach bar/restaurant at the resort and had hands down the WORST service I've ever had from Kaitlyn the terrible waitress. We asked for the manager - Pablo - and he was totally disinterested in what we had to say and offered no solutions to his terrible… Read more
Terrible service from start to finish. We were trying to enjoy a sunset meal at the Barefoot Beach bar/restaurant at the resort and had hands down the WORST service I've ever had from Kaitlyn the terrible waitress. We asked for the manager - Pablo - and he was totally disinterested in what we had to say and offered no solutions to his terrible waitress Kaitlyn. They both should be fired. Save your time and money and avoid this place. Also, parking spots are assigned by room number and not enforced, so we had to park in overflow parking 1/2 mile away - security's attitude was 'oh well'. Long waits for service and some of the amenities in this place were closed. We checked out early and went to another resort. We noticed a sign in the window that said they were undergoing an ownership change, it was obvious that they were short staffed and employees did not give a crap about the guests. The only nice person we encountered was the Hotel Manager, Heidi. I will never stay here again and will advise everyone I know to stay anywhere else. Read less
Image of the Tripadvisor rating An OK cheap family resort, great for covid deniers and mask resisters

Aug 10, 2020 originaldiscokid Los Angeles, California

The property is fine. Rooms are relatively small and basic, but clean and comfortable, about a three-star level. Facilities are average for a family resort, with plenty of swimming pools. Note that some of the more expensive rooms are sold as beach-side, but the rooms actually face a bay lagoon with a public beach. Difficulties in the… Read more
The property is fine. Rooms are relatively small and basic, but clean and comfortable, about a three-star level. Facilities are average for a family resort, with plenty of swimming pools. Note that some of the more expensive rooms are sold as beach-side, but the rooms actually face a bay lagoon with a public beach. Difficulties in the experience: * ZERO mask wearing and social distancing enforced unless indoors. It's as if the people coming here have completely solved covid. I was always nervous when outside with the inconsiderate, and unmanaged, covid deniers. * Our check-in happened three hours after we showed up. We were there an hour early (3 pm) per their instructions and eventually checked in at 6. This wasn't "we're spending extra time cleaning your room," it was a screw-up in prepping our room. * Front desk placed a $350 charge on our bill for "marine activities" and gave us flack for telling them to remove it. DO NOT check out remotely! They don't slip the invoice under your door nor make the invoice available electronically. Nor do any of the restaurants or stores check your room number or room key even though they are RFID. We could have charged everything to a different room, and someone obviously tried to do that to us. * Restaurants are average at best and resort-priced. Would strongly urge eating in SD proper, but who wants to drive off the reort after paying for the resort? Their high-end restaurant Tidal was particularly disappointing. * Refrigerators are tiny, and they won't bring you any cutlery or bowls/plates, so if you bring some food with you be sure to bring your own utensils. We're probably not returning. Read less
Image of the Tripadvisor rating Not a great experience

Aug 9, 2020 1sandiegolover San Diego, California

On the day of arrival and upon walking around in our room after pool time and then showering, our feet were dirty (black)which didn’t leave us feeling secure about the cleanliness of the rest of the room. Called twice and on both occasions gave windows of hours we would be gone from the room 11-1pm on Thursday then again during dinner from… Read more
On the day of arrival and upon walking around in our room after pool time and then showering, our feet were dirty (black)which didn’t leave us feeling secure about the cleanliness of the rest of the room. Called twice and on both occasions gave windows of hours we would be gone from the room 11-1pm on Thursday then again during dinner from 5:30pm to 7:30pm. No one ever came to mop. Pools over crowded with no chairs to sit on and on our first day at capacity so had to walk to 3 pools before finding space. Barefoot Bar ran out of pizza on wed. evening at 7pm and the menu of offerings were already somewhat limited. (Not a huge deal but disappointing). No liners for the ice bucket in our room. Transient at small pool that took a full on bath in the bathroom sink for 20min in the bathroom. No one answered phone for security or the front desk and man bringing towels to the pool could not speak English. No one else was anywhere to be found. The biggest issue was the terrible issue with getting food. We are here with our Covid Bubble family of 7 (close friends who we have decided to see often for mental health)and Barefoot Bar could not seat us together at tables. After waiting 40 min to be seated (no call ahead or reservations accepted), They seated us closer to another family. Also-having to order take out food in person at Barefoot Bar (which means walking 6 min, wait in line to order and stay there until food is ready (another 15-20min) then walk back to pool or room. I understand that these are unprecedented times but, the cleanliness is of utmost importance and couldn’t the Barefoot Bar at least have call ahead ordering and call ahead to put your name down for a table? We spent SO much of our very needed get away waiting in line and waiting for food orders (on one occasion received the someone else’s breakfast order after returning to the room). Not a great experience to say the least. Read less
Image of the Tripadvisor rating Very Surprised

Aug 8, 2020 Desiree B

We are locals to San Diego and booked a night so the kids could play at the bay and have a change of scenery. check in was a bad dream the line was so long and took almost 40 min not to mention I was the 3rd person in line. everyone was complaining about something. I was pretty shocked when we drove through the resort at the occupancy of this… Read more
We are locals to San Diego and booked a night so the kids could play at the bay and have a change of scenery. check in was a bad dream the line was so long and took almost 40 min not to mention I was the 3rd person in line. everyone was complaining about something. I was pretty shocked when we drove through the resort at the occupancy of this property concerting covid and all. We have stayed at many resorts since reopening of hotels and this was the most people I have seen at a resort. Made me feel a little un easy. They did upgrade us for our anniversary which was very nice. The rooms are newly remodeled very clean and fresh looking. They for sure need to landscape the grass outside of the room is all dead and lots of little spears (those small pokies that get caught in your socks)the sand is awful they need to have it racked or have new sand brought to the beach. we stayed cross the way at the bahia last summer and there beach/bay area is much nicer. back to the covid guideline they rent out ever single room I maybe thought they would do every other room. we had people on both sides of us and seemed a little close while everyone was outside picnicking on the grass and beach.OUr tv didnt work the hole time we were there.. this was the thing that really made me upset because i have two small children that were asking for tv. they were trying to fix it. but for the kids being hyper after playing outside most of the day they would just not lay down and unwind with out the tv I personally fall asleep to noise of the tv so that was hard on me also at 9pm I called to speak to a manger she offered to move us which was not k for us we had buggie bards and a ton of gear. at about 10 we were so unconformable not to mention the people across the way there were having a rave in there room with loud tecno music we packed up and left. I did tell the manger and she did refund us and hoped we can come back. with all the amazing hotels in San Diego I will prob be marking this on off my list unless they can get it together! Read less