The US Grant

San Diego, USA

The hotel

If you like a touch of old world charm and class, the US Grant may be your kind of hotel. Over 100 years old, it combines a wonderful sense of history and a grand setting with modern amenities, comfortable rooms and great service. If you walk out in one direction, you’ll find yourself in the oceanside Seaport Village and if you walk in the other there’s the vibrant Gaslamp Quarter. So there’s shopping, dining and entertainment all around. Staying in? At the hotel’s Grant Grill, you can enjoy a fresh approach to fine dining — with local seasonal food, an extensive wine list and craft cocktails.

Amenities

  • Bar
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of downtown San Diego, within walking distance of numerous restaurants, bars and entertainment. Opposite The Civic Theatre and walking distance to Westfield Horton Plaza, Balboa Theatre, Symphony Hall and the San Diego Padres' Petco Ballpark. Transfer time from San Diego International airport: 10 minutes.

Hotel information

270 rooms. All with air-conditioning, flatscreen TV, CD player, WiFi*, mini-bar*, fridge, tea/coffee-making facilities, safe, iron, Elemis bath amenities, hairdryer, bathrobes and slippers. Superior Rooms have 1 king-size bed or 2 double beds, sleeping maximum 2 adults and 2 children.

Deluxe Rooms are slightly larger with king-size bed or 2 double beds, sleeping maximum 2 adults and 2 children.

Grant Grill (California cuisine including prime meats, seafood, wine list, local brews and cocktails, open for breakfast, lunch and dinner). Grant Grill Lounge (cocktails, craft beers and wines). 24-hour fitness centre. Whirlpools, steam rooms and massage services*. 24-hour room service*. 24-hour business centre. Laundry/dry-cleaning service*. Babysitting service*. WiFi. Valet parking $49 plus tax per night (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1733)
  • Very good (728)
  • Average (255)
  • Poor (87)
  • Terrible (82)
Image of the Tripadvisor rating Old world charm

Sep 6, 2020 Hayletraveler Ocala, Florida

Excellent hotel. Best place for a downtown visit that provides a true historic reference and ambiance. We had a bridal shower in the Crystal Ballroom and it was amazing. The staff was so wonderful and made everything perfect. The food was exceptional. The Ballroom is beautiful and looks like a room you would see in Europe. Thank you to Lily and… Read more
Excellent hotel. Best place for a downtown visit that provides a true historic reference and ambiance. We had a bridal shower in the Crystal Ballroom and it was amazing. The staff was so wonderful and made everything perfect. The food was exceptional. The Ballroom is beautiful and looks like a room you would see in Europe. Thank you to Lily and all the US Grant staff for a truly memorable stay. Read less
Image of the Tripadvisor rating Beautiful hotel making our stay nothing more than a glorified M Courtyard experience

Sep 1, 2020 ByeTotsiens Arizona

Firstly hotel is very clean and interior beautiful. Arrived on the weekend. Stayed a total of three nights. With Valet parking, one room service breakfast we will be paying about $1400 and naturally our expectations on experience were high. 1. The hotel is a minimum capacity so one would expect there to be every attention to detail as really… Read more
Firstly hotel is very clean and interior beautiful. Arrived on the weekend. Stayed a total of three nights. With Valet parking, one room service breakfast we will be paying about $1400 and naturally our expectations on experience were high. 1. The hotel is a minimum capacity so one would expect there to be every attention to detail as really should always be when one stays at a five star hotel. 2. We arrived to find mini bar fridge not working. (they replaced it immediately however it required a call. 3. There was only one bathrobe so that required a call. 4. We needed a luggage rack so that required a call. 3. Ordered breakfast hot and cold. Requested sugar. There was no sugar- (they brought up immediately -however it required an extra call when they charge a $5 delivery fee as the restaurant is closed (I understand) however $5 delivery fee and $6 tip you are already at $11 before two cups of coffee (which come in two paper cups with no pot and you still have to call down and wait for sugar. 4. We ordered 2 hot dishes and one cold- given COVID it came in plastic and a paper bag (I understand) however they put the hot food in the same bag as the cold- making the fruit soggy (again $1400 one would expect to put hot food in a separate bag). 6. My husband working in the room so I came down to sit in lobby -I have my mask (quite happy to do so) hotel all but empty so easy to sit more than 12ft away-no problem however I needed to uses the ladies room near the reception and they keep it locked so that required an ask for a key and a wait for maintenance. Then a bit later another couple had to use the lobby restrooms and embarrassingly had to wait for the key . Then another lady a little later checking. I asked can you not leave the lobby restroom open. A staff member working at desk but 4ft from the desk said they cannot because the homeless come and use it. I appreciate them working to keep the homeless out however- the are more staff than I can't count working in the lobby the reception is literally across from the lobby. You need a key to enter the hotel from the outside. The only entrance open to the public has a valet parker and attendant at all times. Again it is the small things that one expects to experience well in a 5 star hotel without having to call the desk or asks for a key and wait for maintenance when you would like to use the restroom. 5. I do not know the area and asked the concierge to recommend a place to get a casual sandwich within in walking distance. She did know and offered to google (which I did appreciate and said I was happy to google myself as many came up and I was just wondering about which she would recommend). She did not know but kindly suggested a generic chain (which I knew of) so I went about my search and on the SAME side of the road and NOT EVEN a block away was this excellent very well known to all sandwich shop (I asked a bystander at the light for a recommendation). When I got back I casually asked the concierge how long they had worked at the Grant they said years so I shared the information that for a less than two minute walk is the most fabulous sandwich and salad to-go in case anyway ever asks. Again it is the little things. Please note the hotel is clean though. If you are looking for clean during these times then with tax and valet parking and the current cheapest room at about $255 and internet at $15 you are looking at $320 minimum per night. For myself it is worth it to have a clean hotel however there are certainly no 5 star extras. Not even bin liners for the room trash cans-not even to start with when we arrived everything has to be asked for. Read less
Image of the Tripadvisor rating Excellent classic - elegant hotel

Aug 30, 2020 corneliah816 Irvine, California

The US Grant is a very elegant hotel. It is classic and the interior has been updated very well. The staff is very attentive and the room I had was spacious. The hotel is located downtown and one could faintly hear the tram which is running in San Diego - at least I could hear it from my room. I stayed during the COVID-19 times and the… Read more
The US Grant is a very elegant hotel. It is classic and the interior has been updated very well. The staff is very attentive and the room I had was spacious. The hotel is located downtown and one could faintly hear the tram which is running in San Diego - at least I could hear it from my room. I stayed during the COVID-19 times and the restaurant was closed but there are plenty of restaurants which serve guests outdoors within walking distance. For the future I plan to return when everything has reopened. Read less
Image of the Tripadvisor rating Nice hotel with some issues

Jul 12, 2020 Jessica F

I want to first tell you the Pros. My hubby and I went there to spend July 4th weekend. We usually stay at the Marriott Marquis at Seaport Village, but did the U.S. Grant instead bc he had always wanted to stay there and it was his bday. Pros: Beautiful hotel, the main areas and the hallways to the rooms The people are amazing, they are so… Read more
I want to first tell you the Pros. My hubby and I went there to spend July 4th weekend. We usually stay at the Marriott Marquis at Seaport Village, but did the U.S. Grant instead bc he had always wanted to stay there and it was his bday. Pros: Beautiful hotel, the main areas and the hallways to the rooms The people are amazing, they are so sweet and friendly I appreciate that they didn't charge me self-parking rates I have traveled the world, and this was literally the most comfortable bed I have EVER slept in Cons: I cannot believe I paid the price I did and Housekeeping wasn't even an option (stayed 3 nights). I was at the Grand Hyatt Denver the weekend prior. Housekeeping was not automatic, it was request only, which I totally understand during the Pandemic, but if I am paying $429 per night at the U.S. Grant hotel - yeah, I want Housekeeping, K? The rooms being thoroughly cleaned between each guest, well...I found a trash bag behind the desk...and it wasn't mine. The pool situation - I get that its an old building, a pool may not be able to be built...so what you do is make a deal with a hotel next door (Westin Gaslamp) and let your guests go there. It is a common amenity in the USA, after all. I guess what turned me off so much was that our view was of a like 3 star hotel next door that I literally saw through the windows their Housekeeping staff working daily in the rooms AND...wait for it...we viewed their rooftop pool with people lounging ever so happily in the 90 degree weather that San Diego happened to be having. I love Marriott, and again, the staff were INCREDIBLE, but I will stick to the Marquis. Read less
Image of the Tripadvisor rating Dirty room

Jun 15, 2020 372arin

We checked in today. I never write a bad review but I had to for this one. I reserved this hotel based on other reviews but it could be that we are in the middle of Covid-19 and I pay more attention to sanitation. We got here for a two day get away for my kids. I first sanitized all the places that my kids could touch and I got grossed out with… Read more
We checked in today. I never write a bad review but I had to for this one. I reserved this hotel based on other reviews but it could be that we are in the middle of Covid-19 and I pay more attention to sanitation. We got here for a two day get away for my kids. I first sanitized all the places that my kids could touch and I got grossed out with the phone, and the the AC controller as well as the door knob. Then I noticed a big stain on the bed curtain, probably pee from a dog that they didn’t even bother to change. My phone fell accidentally behind the fridge container I picked it up with lots of dust and had hair on. I went to open the curtains to get some light the dust from the curtains came to the room not mentioning all the windows were extremely dirty on the outside. I would never come back here. Read less