Bijou

San Francisco, USA

The hotel

This hotel’s ‘bijou’ rooms belie its ‘big’ location, just moments from the attractions of Union Square and the downtown district’s endless shopping and dining options. But it’s not just the prime location that makes Hotel Bijou so popular; guests get free double feature movies every night at the hotel’s Petit Theater – complete with complimentary popcorn. Inspired by the city’s cinematic classics, each guestroom has its own unique nod to the films that have made the region a favourite for the silver screen. With photos from a different film in each room, you’ll find everything from Hitchcock’s The Birds to Dirty Harry, Mrs Doubtfire and American Graffiti lining the walls.

Amenities

  • Internet Access
  • Close to City Centre

Where is it

Right in San Francisco’s downtown and financial district, it’s on the corner of Eddy and Mason Streets. Just moments from Union Square’s attractions, there are plenty of dining and shopping options on hand, including the huge Westfield Shopping Center. Valet parking* available (from $36 plus tax a day, subject to change).

Hotel information

65 themed rooms. All with full bathtub and shower, cable TV, WiFi access, telephone, iron and board. Rooms have 1 queen-size or 2 double beds, sleeping max 4 adults.

Welcome glass of wine at check in. Breakfast room. Petit Theater. Cosy seating areas. Complimentary WiFi.

This hotel has a resort fee of $29.11 plus tax per room, per day (payable locally, subject to change)

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (185)
  • Very good (358)
  • Average (229)
  • Poor (92)
  • Terrible (55)
Image of the Tripadvisor rating Disappointed

Sep 3, 2019 Jogsha Pune, India

I checked into my room only to realise that my room doesn’t have any air conditioner! Had to spend sleepless night! Complimentary water was available only on the day I checked in. All other days I had to go out and buy water.
Image of the Tripadvisor rating Just ok

Sep 3, 2019 442gill County Durham, United Kingdom

We stayed here for a week. Wish we had done more research about the area as having now been we wouldn’t have chosen union square to stay. Hotel staff were all very friendly. Room was clean but felt dated and very small. Bathroom was nice. No air con was a nightmare as it was very hot, there was a small fan but was very noisy. WiFi in room was… Read more
We stayed here for a week. Wish we had done more research about the area as having now been we wouldn’t have chosen union square to stay. Hotel staff were all very friendly. Room was clean but felt dated and very small. Bathroom was nice. No air con was a nightmare as it was very hot, there was a small fan but was very noisy. WiFi in room was practically non existent and very annoying. Very noisy all through the night. Homeless all around union square and the hotel. Fabulous shops in union square and cable cars very close to hotel. We also walked to tourist places, exploring painted ladies, fisherman’s wharf, pier 39, Mrs Doubtfire house, Lombard street etc. took about 45 mins or so. Had a great time in San Francisco but we wouldn’t stay at this hotel again. Read less
Image of the Tripadvisor rating Good points and bad

Aug 20, 2019 JET1708 Caernarfon, United Kingdom

To be honest, we were a bit disappointed when we saw the hotel and the room, as well as the area. Whilst the room was very clean with really comfortable beds and a spacious bathroom, the room itself was a bit cramped and the lack of air conditioning meant that the room was uncomfortably hot despite the fan. However, we didn't spend an awful lot of… Read more
To be honest, we were a bit disappointed when we saw the hotel and the room, as well as the area. Whilst the room was very clean with really comfortable beds and a spacious bathroom, the room itself was a bit cramped and the lack of air conditioning meant that the room was uncomfortably hot despite the fan. However, we didn't spend an awful lot of time there as we were out and about a lot. On the plus side, the breakfast was great at $8 per person, an eat as much as you can buffet and the staff were really friendly and helpful, I really can't fault them. The area was not ideal but I wouldn't go so far as to say that we felt unsafe and it didn't stop us from walking around at night though we were warned by a taxi driver not to turn in one direction. We probably wouldn't stay here again. Read less
Image of the Tripadvisor rating I have stayed in nicer motels

Jun 10, 2019 JPG1970

No a/c, wifi that doesn't work, horrible linens and pillows, and rooms that are really small. Also, this is homeless central. I booked on hotel tonight, which usually has good hotels, but this ancient excuse for a hotel shouldn't have made the cut. Stay away from this place.
Image of the Tripadvisor rating Underwhelming and unsafe

May 13, 2019 jetsetjay78 London, United Kingdom

I stayed here for a couple of nights in May and while the hotel itself is fine, be warned the area around it is DIRE! It’s the Tenderloin, I get it, but I’d stayed in the Nikko just a year ago and that’s up the road, but if memory serves me right i never felt as anxious as I did staying here. You do not feel safe walking around at night and the… Read more
I stayed here for a couple of nights in May and while the hotel itself is fine, be warned the area around it is DIRE! It’s the Tenderloin, I get it, but I’d stayed in the Nikko just a year ago and that’s up the road, but if memory serves me right i never felt as anxious as I did staying here. You do not feel safe walking around at night and the fact that it’s located bang near a rowdy sports bar will only add to your woes. I get that homelessness in SFO is a consistent problem and out of the hotel’s control, but how much would it take to just hire a 24 hour doorman to ward off those spaced out homeless people so that guests can at least feel safe coming in and out of the hotel if nothing else? The service was at best tepid. I was lagging around a huge backpack and the receptionist took FOREVER to check the guests before me in. It didn’t help that it was 3pm and their room wasn’t ready, so that’s an issue right there, but her laid back approach didn’t help matters either. To be fair, she did offer us complimentary drinks in the bar downstairs which looked lovely and had a classy feel about it, but it totally felt like she was doing it out of obligation because of the hotel’s tardiness. San Fran is an incredibly expensive city and for a solo traveller like myself it would have been useful to stay somewhere in a nicer part of the city. The Bijou was cheaper, and the room was serviceable, but for the extra few quid I’d rather have stayed somewhere else where I didn’t feel so consistently on edge. I left underwhelmed and disappointed. Read less