Fairmont Heritage Place, Ghirardelli Square

Fisherman's Wharf, San Francisco

The hotel

Imagine staying in a real-life chocolate factory. Ghirardelli Square, once home to San Francisco’s famous chocolatiers, has been reimagined into an upscale retreat. You'll find Fairmont Heritage Place right here, as well as a collection of exceptional restaurants, including a seafood eatery, American diner, and of course Ghirardelli Ice Cream & Chocolate Shop. Take in the views of San Francisco Bay and burn off some of those chocolatey treats with a stroll to Fisherman’s Wharf, Pier 39 and Golden Gate Bridge. Then return to your loft-like apartment with its original exposed bricks, to curl up in your living room, whip up dinner in your upscale kitchen, or order in supper from one of Ghirardelli Square’s restaurants.

Amenities

  • Room Service
  • Valet parking
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Bicycle Rental

Where is it

At Ghirardelli Square, close to the waterfront at Fisherman's Wharf and just a block from the cable car line.

Hotel information

53 apartments. All with separate living room, fully-equipped kitchen with fridge, dishwasher, washing machine and tumble dryer, flatscreen TV, DVD/CD player, WiFi, iron and board. One-Bedroom Apartments, many with views over the Bay, have living room with a queen-size sofa bed and master bedroom with 1 king-size bed, sleeping maximum 4 adults. 

Ghirardelli Square restaurants (privately owned) include: McCormick and Kuleto’s Seafood Restaurant, Palette Tea House, The Pub, Wattle Creek Winery, Ghirardelli Ice Cream and Chocolate Shop. Club lounge. Outdoor terraces with fire pits. In-room massages*. Bicycles*. 24-hour concierge service. Room service*. Laundry & dry-cleaning*. Babysitting*. Valet parking $65 plus tax, per night (payable locally, subject to change).

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (665)
  • Very good (117)
  • Average (28)
  • Poor (12)
  • Terrible (12)
Image of the Tripadvisor rating Staycation in the Bay

Nov 5, 2020 worldtraveler93 San Francisco, California

Decided to do a staycation in SF during the heatwaves and truly enjoyed the spacious and air conditioned room. The square was pretty quiet because of COVID but it was great to walk around to the Aquatic Beach and get an ice cream sundae from the Ghirardelli Chocolate. Would highly recommend and would stay again!
Image of the Tripadvisor rating Luxury Hotel that loves pets!

Sep 9, 2020 stylishdane San Francisco, California

I recently had a house emergency and needed to find a local place to stay with my 2 Great Danes in a matter of hours. This beautiful hotel was sooooo accommodating and welcoming to all of us! The room was stunning. Love the brick walls. It had every amenity I could imagine. The staff was so lovely too. Even though it was a stressful time, it… Read more
I recently had a house emergency and needed to find a local place to stay with my 2 Great Danes in a matter of hours. This beautiful hotel was sooooo accommodating and welcoming to all of us! The room was stunning. Love the brick walls. It had every amenity I could imagine. The staff was so lovely too. Even though it was a stressful time, it was a pleasure to stay here. Total luxury! Read less
Image of the Tripadvisor rating Location, location, location!

Jul 25, 2020 trippinwithgrace Los Angeles, California

We had a wonderful stay at Fairmont even during covid. We wanted a home away from home just to change up our shelter-in-place scenery. Our new home for the week was a 2-bedroom residence. It was difficult to find the entrance to the lobby, but once you did, there was hand sanitizer at the entrance and at the front desk. We were greeted warmly and… Read more
We had a wonderful stay at Fairmont even during covid. We wanted a home away from home just to change up our shelter-in-place scenery. Our new home for the week was a 2-bedroom residence. It was difficult to find the entrance to the lobby, but once you did, there was hand sanitizer at the entrance and at the front desk. We were greeted warmly and service overall was excellent. I was able to text concierge to request for replenishment of household items like paper towels and Splenda. The residence was immaculate. I love that each drawer was sealed off with tape ensuring indicating that the items were not touched previously and they were sanitized beforehand. Additionally, the remote controls were sanitized and put into pouches. We also appreciated the fact that certain items that were high-touch items in a hotel room (I.e. alarm clock, pens, paper, etc) were no longer in the room, but can be requested prior to or during our stay. They would sanitize it before bringing it up to the room. Besides the service, the location is perfect. It’s literally in the middle of everything. You can walk to pier 39, you can even walk to Lombard Street. We walked to the grocery store during our stay, which was a nice, flat 15 minute walk. If you stay here and buy something from the Ghirardelli Marketplace, mention that you’re staying at the Fairmont to get a discount! Would definitely return! Read less
Image of the Tripadvisor rating Amazing Hotel

Mar 10, 2020 ksmortician Minneapolis, Kansas

I looked at this property online several times but was hesitant about spending that much money. In the end, I’m very glad I did. It doesn’t look like much from the street but it’s a beautiful property. The bay views cannot be beat. The one thing I was disappointed about was no breakfast. When paying that much, it would be nice, but that will not… Read more
I looked at this property online several times but was hesitant about spending that much money. In the end, I’m very glad I did. It doesn’t look like much from the street but it’s a beautiful property. The bay views cannot be beat. The one thing I was disappointed about was no breakfast. When paying that much, it would be nice, but that will not keep me from returning to the hotel. Read less
Image of the Tripadvisor rating 5 night stay in tourist district

Feb 26, 2020 pusscat123 Surrey, United Kingdom

Stayed here for 5 nights in a 2 bed apartment the rooms are very spacious and well equipped showers clean and easy access to fisherman’s wharf and pier 39( 10 mins walk) There is a water station for daily refills and a coffee lounge for free tea and coffee if you want it reception staff courteous the ghiardhelli square has a some lovely… Read more
Stayed here for 5 nights in a 2 bed apartment the rooms are very spacious and well equipped showers clean and easy access to fisherman’s wharf and pier 39( 10 mins walk) There is a water station for daily refills and a coffee lounge for free tea and coffee if you want it reception staff courteous the ghiardhelli square has a some lovely restaurants and boutique shops away from the tourist attractions and chain Restuarant The tram stop is a few minutes away for the trip up to union square and nob hill which are the 2 breed parts of town The hotel gives guests use of a car bit the times we wanted to use it was not available We did try to use late night concierge as my husband had a bad reaction in the middle of the night but they weren’t a lot of help finding an all night chemist which is a shame but not sure what more help a traditional hotel would have been Other than that I would say good rooms in a good location to get about the town Read less