Holiday Inn Golden Gateway

Nob Hill, San Francisco

The hotel

With a cable car stop just around the corner and chic guest rooms to rest in, the Holiday Inn Golden Gateway is a great base for your San Francisco stay. Head up to the heated outdoor pool and sundeck for great views over the city or pop in to the R-O-H bar for a selection of craft beers and wines on tap.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Centrally located in Downtown San Francisco, close to Nob Hill.

Hotel information

496 guest rooms and 5 suites over 26 floors in 1 building. All with satellite TV and pay-per-view movies, tea/coffee-making facilities, mini-fridge, safe, hairdryer, iron and board. Standard Rooms (located on the 6th to 20th floors) with either 2 double beds, 1 king-size bed or 1 queen-size bed, sleeping maximum 4 adults.

Corner King Guest Rooms (located on the 18th to 25th floors) with 1 king-size bed, sleeping maximum 2 adults.

Grand View Guest Room (located on the 22nd to 26th floors) with either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

R-O-H bar and restaurant. Heated outdoor swimming pool. 24-hour fitness centre. Room service*. Complimentary WiFi. Tours and transportation desk. 24-hour front desk and concierge. Laundry/dry-cleaning service*. Self parking $45 per day (payable locally, subject to change).

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (512)
  • Very good (1000)
  • Average (483)
  • Poor (120)
  • Terrible (82)
Image of the Tripadvisor rating Decent Stay

Jul 1, 2020 Valeria21420 Scranton, Pennsylvania

My husband and I recently stayed 3 nights. Although the area seemed a little sketch with lots of homeless, the room was clean and adequate. The only complaint was that there was only 1 bath towel in the room upon arrival. We easily requested another one, but we thought that was odd and somewhat inconvenient. The desk staff were friendly and… Read more
My husband and I recently stayed 3 nights. Although the area seemed a little sketch with lots of homeless, the room was clean and adequate. The only complaint was that there was only 1 bath towel in the room upon arrival. We easily requested another one, but we thought that was odd and somewhat inconvenient. The desk staff were friendly and helpful. Considering all the restrictions Covid-19, it was comfortable and clean. Of course, the pool wasn't open and really no nearby restaurants. Read less
Image of the Tripadvisor rating Thank you Baker!

Jun 6, 2020 lisamaui Maui

Nice place and the view is stunning. I came to San Francisco because my brother passed away and the front desk agent Baker went out of his way to help me and showed extraordinary kindness from the moment I arrived. Thank you Baker, for all of your help with faxing a ton of paperwork, figuring out parking, giving me extra coffee and going above and… Read more
Nice place and the view is stunning. I came to San Francisco because my brother passed away and the front desk agent Baker went out of his way to help me and showed extraordinary kindness from the moment I arrived. Thank you Baker, for all of your help with faxing a ton of paperwork, figuring out parking, giving me extra coffee and going above and beyond to make a bad situation easier. Much appreciated! Read less
Image of the Tripadvisor rating Poor Management

Feb 19, 2020 James P San Francisco, California

Arrived with my family on the evening flight from the UK on Sat 8 Feb. Room had been booked for me by a colleague in the US, but using my credit card. When we arrived, the duty manager refused to check us in until we had got hold of our colleague who was not answering his phone. The room was booked with my credit card which I had with me, and… Read more
Arrived with my family on the evening flight from the UK on Sat 8 Feb. Room had been booked for me by a colleague in the US, but using my credit card. When we arrived, the duty manager refused to check us in until we had got hold of our colleague who was not answering his phone. The room was booked with my credit card which I had with me, and there was an email from my colleague which explained why he had booked this first night in the US for us. However we were still expected to wait in the lobby until we actually got through to him. I got around the problem by booking two new rooms (my suggestion). The manager did not even come out of his office to speak to us - all very unhelpful. So in sum, hotel was fine. But management very unhelpful and completely lacking common sense. Not a good way to start a trip to California. Read less
Image of the Tripadvisor rating Cruise Hawaii

Feb 17, 2020 786lesterm Santiago, Chile

I chose this hotel because I always try to book the hotels in the IHG group. We was upgraded to the best suite on the 26th floor spectacular views, massive bedroom with separate lounge kitchen and bathroom. Very clean all round. Beds are as always incredibly comfortable, service very friendly breakfast on ground floor pricy for the standard… Read more
I chose this hotel because I always try to book the hotels in the IHG group. We was upgraded to the best suite on the 26th floor spectacular views, massive bedroom with separate lounge kitchen and bathroom. Very clean all round. Beds are as always incredibly comfortable, service very friendly breakfast on ground floor pricy for the standard American buffet, Menu did not mention that you could have continental breakfast for $15.00 full buffet was $21:00 so the $6.00 extra for Eggs bacon sausage. Coffee was good. The waiters only gave us coffee did nothing els all the rest we had to do, so reluctant to give a tip but gave a small $3.00 tip that’s all it’s worth. So the waiters at breakfast need training in customer service by offering a better service, however that said the bell boy was fantastic, took his time to explain all the details and helped us a great deal explaining how we get around walking to the square. The main question is: Would I recommend this hotel, ABSOLUTELY YES, price and value for the rooms very good, breakfast is good but pricy. Read less
Image of the Tripadvisor rating Perfect for me.

Feb 13, 2020 cdproctor

I liked everything about the hotel. The staff were exceptionally friendly from the Housekeepers to the Security Guards. Busy street outside, but totally quiet in the rooms. Comfortable bed and easy room temperature adjustments. Starbucks next door was open early and a plus for me. Not a single thing to complain about. Looking to return soon.