Holiday Inn Golden Gateway

Nob Hill, San Francisco

Virgin rating

The hotel

With a cable car stop just around the corner and chic guest rooms to rest in, the Holiday Inn Golden Gateway is a great base for your San Francisco stay. Head up to the heated outdoor pool and sundeck for great views over the city or pop in to the R-O-H bar for a selection of craft beers and wines on tap.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Centrally located in Downtown San Francisco, close to Nob Hill.

Hotel information

496 guest rooms and 5 suites over 26 floors in 1 building. All with satellite TV and pay-per-view movies, tea/coffee-making facilities, mini-fridge, safe, hairdryer, iron and board. Standard Rooms (located on the 6th to 20th floors) with either 2 double beds, 1 king-size bed or 1 queen-size bed, sleeping maximum 4 adults.

Corner King Guest Rooms (located on the 18th to 25th floors) with 1 king-size bed, sleeping maximum 2 adults.

Grand View Guest Room (located on the 22nd to 26th floors) with either 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

R-O-H bar and restaurant. Heated outdoor swimming pool. 24-hour fitness centre. Room service*. Complimentary WiFi. Tours and transportation desk. 24-hour front desk and concierge. Laundry/dry-cleaning service*. Self parking $45 per day (payable locally, subject to change).

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (550)
  • Very good (1029)
  • Average (492)
  • Poor (130)
  • Terrible (95)
Image of the Tripadvisor rating Good location, great staff.

Mar 25, 2024 BRSflyer Cheltenham, United Kingdom

What a well run property this is! The location is central, but away from the overly touristy spots, although everything is in easy reach on foot or by public transport. The California Street cable car terminus is almost next door if you want Nob Hill, Chinatown, or the Embarcadero. The 19 Polk bus takes you to Ghirardelli Square, Fisherman's… Read more
What a well run property this is! The location is central, but away from the overly touristy spots, although everything is in easy reach on foot or by public transport. The California Street cable car terminus is almost next door if you want Nob Hill, Chinatown, or the Embarcadero. The 19 Polk bus takes you to Ghirardelli Square, Fisherman's Wharf, and Pier 39. The stretch of Polk Street just behind the hotel has loads of coffee shops, bars, and restaurants. I highly recommend Juniper for coffee and baked delights, and Hi Lo Club for excellent cocktails. The hotel itself is quite old but has been recently refurbished and feels modern and reasonably contemporary. The rooms have comfortable beds and good showers and are spotlessly clean. The best thing about the place is the staff, though. It's clear that management is hiring people with personality, who enjoy serving guests. Everyone I interacted with, from the front desk to the bell desk to housekeeping and the restaurant, were genuinely friendly and professional, making you feel welcome as a guest. Obviously, a Holiday Inn isn't the most luxurious property in the city, but the staff, location, and value for money make it an excellent choice. Highly recommended. Read less
Image of the Tripadvisor rating Well-located for cable car to ferry building among other things

Feb 5, 2024 Troy S Edmond, Oklahoma

We chose this hotel for its location close to a building we had business at about a block away. We had just a few hours for some sightseeing so it was a bonus that this hotel is just a 1 minute walk to the end of the California St/Van Ness east-west cable car line. In about 15 minutes you can ride it to the opposite end of the line which is just… Read more
We chose this hotel for its location close to a building we had business at about a block away. We had just a few hours for some sightseeing so it was a bonus that this hotel is just a 1 minute walk to the end of the California St/Van Ness east-west cable car line. In about 15 minutes you can ride it to the opposite end of the line which is just a few blocks from the Ferry Building. From there, you can pick up the F line heritage trolley for a 15 ride to Fishermen's Wharf! So you can get to the heart of the tourist area just by using public transit...and iconic ones at that! There is a Whole Foods a block away, and a Starbucks next door. The room was clean, spacious, and quiet. And we were only on the tenth floor, yet we heard only muted sirens as far as street noise goes...nothing that would keep you up at night. The view down California street was really nice, too. They have a full restaurant on site, though I can't speak to it as we did not eat there. Front desk staff was friendly upon both check in and check out and the housekeeping staff we encountered in the hallway was very, very friendly, we took that as a good sign. My only complaint is that they charged an early check in fee of $30. I've never experienced that at any hotel. I mean, if a room is ready, just let us have it, c'mon. Nickel and diming is not hospitality. But on the basis of the quality of the accommodation for the price in the city center, we were pleased. Read less
Image of the Tripadvisor rating Nope

Dec 17, 2023 Ryan B

This places charges for every little thing. Early check in fee, late check out fee, they even charge for coffee. What kids hotel doesn't offer complimentary coffee, especially a Holiday inn. Front desk staff is not polite. You'll notice if you aren't a certain type, like from the orient, they treat you with 0 respect.
Image of the Tripadvisor rating Sleepless in San Francisco

Oct 23, 2023 Ali M Oxted, United Kingdom

We checked in after a long flight from uk. We were so pleased to get to our room :) the bed was really comfy as were the pillows. The view was amazing. With regards to getting a good nights sleep, which is generally what you expect when staying at a hotel, it was awful, the air con unit was right next to the bed, I almost jumped out of my skin… Read more
We checked in after a long flight from uk. We were so pleased to get to our room :) the bed was really comfy as were the pillows. The view was amazing. With regards to getting a good nights sleep, which is generally what you expect when staying at a hotel, it was awful, the air con unit was right next to the bed, I almost jumped out of my skin when it sprung into action, so we turned it off, only to find another really loud noise! The lifts, OMG it was awful, every time we dropped off to sleep, the lift blasted past our room, kind of sounded like we were next to a train track. I asked if we could be moved and was told to come back at 12! This was not possible for us as we had plans. Basically the reception staff didn’t give 2 hoots about having a rubbish nice sleep, and when we checked out no one even asked if we enjoyed our stay. We will not stay again. Top tip - ask to be away from the lifts. Read less
Image of the Tripadvisor rating A Wonderful stay experience

Oct 5, 2023 BINHONG Shanghai, China

As a Diamond Elite member of IHG One Reward…I got recognized by front desk staff when checking in and got both welcome bonus points and complimentary breakfast. They also gave me a free room upgrade. My room is located on the top floor and the room is big enough. What I satisfied most about my room is it has a wonderful view. Regarding the… Read more
As a Diamond Elite member of IHG One Reward…I got recognized by front desk staff when checking in and got both welcome bonus points and complimentary breakfast. They also gave me a free room upgrade. My room is located on the top floor and the room is big enough. What I satisfied most about my room is it has a wonderful view. Regarding the breakfast…I must say it’s really beyond my expectation. The food tastes good and the restaurant staff were all well-trained. They showed their hospitality to serve the guests. In general it’s a wonderful IHG property and I will definitely come back if I visit SF next time. Read less