Intercontinental Mark Hopkins

Nob Hill, San Francisco

The hotel

If you like historic charm and classic character but want modern high-tech touches too, the Mark Hopkins may hit the spot. The hotel is pretty central too, so you’ll be close to many of the city's hotspots. Be sure to pop up to the 19th floor lounge for a sunset cocktail or a nightcap, as you gaze out over the skyline, Bay and Golden Gate Bridge. The lounge has a dance floor and live music on some nights, so you may stay longer than you plan to.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

At the top of Nob Hill within close proximity to Chinatown, Union Square and the Financial District.

Hotel information

380 rooms and suites. All with opening windows, TV, WiFi*, mini-bar*, tea/coffee-making facilities, hairdryer, safe and iron and board. Standard Rooms are on the lower floors, with limited city/neighbourhood views and 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms are on the mid to higher floors, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Top of the Mark restaurant and lounge (cocktails and light dining), Nob Hill Club restaurant and lounge. 24-hour fitness centre. 24-hour front desk. Concierge desk. Dry cleaning service*. Room service*. Complimentary town car service on weekdays. Valet parking $64 plus tax per day (payable locally, subject to change).

*Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1218)
  • Very good (1037)
  • Average (451)
  • Poor (184)
  • Terrible (88)
Image of the Tripadvisor rating Full of character!

Apr 30, 2020 PhillipP Tring, United Kingdom

Does it need a refurbishment? Yes, it does. But at the same time, the ageing decor is one of the things that gives the hotel so much character. Located two blocks away from Grace Cathedral, on California Street, with easy access to the cable cars and a short but steep walk down to Union Square, central San Francisco is all within easy… Read more
Does it need a refurbishment? Yes, it does. But at the same time, the ageing decor is one of the things that gives the hotel so much character. Located two blocks away from Grace Cathedral, on California Street, with easy access to the cable cars and a short but steep walk down to Union Square, central San Francisco is all within easy reach. The hotel has a grand, almost stately reception area which attests to the history of the property. Check in was smooth and efficient. My room was spacious, part overlooking California Street. The bathroom was also a good size, with a shallow bathtub/shower combination. As I mentioned before, the decor is certainly from a past era but comes full of charm. Breakfast was served at the Nob Hill Club restaurant. I found it to be a little disappointing. There is a decent selection of cold and warm food at the buffet, however, they did not cater for special dietary requirements. When I asked the staff if they had any gluten-free bread, I was quickly told that they did not. On the other side of the spectrum, the Top of the Mark is an absolute highlight. Open to both residents and visitors, there is live music in the evenings and the staff are extremely friendly and helpful. The menu consists of drinks and some light snacks. Above all, you get excellent panoramic views over the city. It was a thoroughly enjoyable stay and although I would like to try other hotels when I return to San Francisco, this will certainly remain an option I will consider again. Read less
Image of the Tripadvisor rating Our Regular stop over in San Fransisco.

Mar 24, 2020 Buses F Bray, Ireland

We usually stay at the Mark Hopkins arround St Patricks Day every year and always enjoy the stay. Nice rooms with all the amenities and good WiFi. Really friendly staff as usual this year but sadly I was not as impressed with the overall experience as i have been in the past. The hotel has a lovely solid traditional feel about it but I think it… Read more
We usually stay at the Mark Hopkins arround St Patricks Day every year and always enjoy the stay. Nice rooms with all the amenities and good WiFi. Really friendly staff as usual this year but sadly I was not as impressed with the overall experience as i have been in the past. The hotel has a lovely solid traditional feel about it but I think it needs to be freshened up a bit. A number of years ago they stopped the amazing buffet breakfast in the famous Top of The Mark Restaurant and moved it to the ground floor location. That was fine. But this year there was no buffet at all and it was replaced by an Al le Carte offering. It was explained that because of the low occupancy due to the Coronavirus they could not justify the buffet. Fair enough, but the alternative was just too expensive. I was even more dipleased when I was charged extra for tea and again for refills. Since tea and coffee would have been freely available with the buffet, I think to offer it, coffee and juice as included in the breakfast price in the circumstances would have been nice. Read less
Image of the Tripadvisor rating comfortable stay good service

Mar 9, 2020 charles n Sacramento, California

i stayed 1 night. checkin was seemless. service was nice .room was clean, carpet is a bit dated. room on 7th floor , i heard cars from street. so most sf hotels are like this. check out was good. valet was a bit slow even though we called 15mins before hand at 6am on sunday. location is on top of hill .
Image of the Tripadvisor rating A slice of Frisco history

Mar 8, 2020 petethegreyhound Leamington Spa, United Kingdom

We were hoping for something with character, style and a sense of history. Mark Hopkins doesnt disappoint. This is no bland, sterile block of concrete. This takes you back to a time when things were done right, when pleasure was in the detail and corners weren't cut. The location is perfect; you feel like you're on top of the world, particularly… Read more
We were hoping for something with character, style and a sense of history. Mark Hopkins doesnt disappoint. This is no bland, sterile block of concrete. This takes you back to a time when things were done right, when pleasure was in the detail and corners weren't cut. The location is perfect; you feel like you're on top of the world, particularly when you're in the bar on the top floor looking down onto the bay. Tram rides just over the road, the Wharf a short ride away, centre of town likewise. Yes, if you look really hard you'll find some areas where the varnish has cracked or the beech panelling has split, but, come on, this is a living, breathing building that's survived alot longer than you or I will. The rooms are spotless, service efficient and friendly, staff polite and helpful. Take a while to research Mark Hopkins. He was one of the great industrialists alongside Huntingdon, Stanford, etc. and it was their likes that made the West what it is today. And he gave us this memorable monument to enjoy. Thank you, Mark. Read less
Image of the Tripadvisor rating Famous Old Hotel

Mar 2, 2020 jnr641802 Herefordshire, United Kingdom

Stayed a couple of times 2018/19 for 3 nights each . Famous Hotel from a slightly bygone era.Wonderful location at top of hill between Union sq and Fishermans wharf.Grand moderately sized frontage. The Bad -------------- Not much really,a bit dated and in need of some refurbishment.Can be noisy near the lifts which can be clearly heard in the… Read more
Stayed a couple of times 2018/19 for 3 nights each . Famous Hotel from a slightly bygone era.Wonderful location at top of hill between Union sq and Fishermans wharf.Grand moderately sized frontage. The Bad -------------- Not much really,a bit dated and in need of some refurbishment.Can be noisy near the lifts which can be clearly heard in the room,but did not impact the enjoyment of my stay. The Good ---------------- Classic old building,been in a few movies like original Bullitt etc.Central to everything ,2 min taxi to Union sq,15 min Tram ( nearby) to Fishermans Wharf.Efficient check in .Big rooms/ high ceilings by todays standards,not too soft bed which I like.Very helpful friendly doormen/ bellmen,good on demand limo ride to anywhere Rates can be decent ( $200 ish ) depending on date,I paid $330 ish I think. Has a famous bar at the top of the building with good views of City,was not to my taste but was otherwise extremely popular. I enjoyed my stays. Read less