Intercontinental Mark Hopkins

Nob Hill, San Francisco

The hotel

If you like historic charm and classic character but want modern high-tech touches too, the Mark Hopkins may hit the spot. The hotel is pretty central too, so you’ll be close to many of the city's hotspots. Be sure to pop up to the 19th floor lounge for a sunset cocktail or a nightcap, as you gaze out over the skyline, Bay and Golden Gate Bridge. The lounge has a dance floor and live music on some nights, so you may stay longer than you plan to.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

At the top of Nob Hill within close proximity to Chinatown, Union Square and the Financial District.

Hotel information

380 rooms and suites. All with opening windows, TV, WiFi*, mini-bar*, tea/coffee-making facilities, hairdryer, safe and iron and board. Standard Rooms are on the lower floors, with limited city/neighbourhood views and 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms are on the mid to higher floors, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Top of the Mark restaurant and lounge (cocktails and light dining), Nob Hill Club restaurant and lounge. 24-hour fitness centre. 24-hour front desk. Concierge desk. Dry cleaning service*. Room service*. Complimentary town car service on weekdays. Valet parking $64 plus tax per day (payable locally, subject to change).

* Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1237)
  • Very good (1036)
  • Average (455)
  • Poor (188)
  • Terrible (92)
Image of the Tripadvisor rating Lovely 30th anniversary trip

Jul 23, 2021 OleMiss91 Hattiesburg, Mississippi

I’ve always wanted to stay at the Mark Hopkins & finally did for our 30th anniversary. It was such a lovely place with great service.& staff. We stayed in a Terrace Suite on the 15th floor (1505); corner room with glassed in terrace, step down to living room & bedroom. Big bathroom with separate whirlpool tub & glassed in shower. Very clean,… Read more
I’ve always wanted to stay at the Mark Hopkins & finally did for our 30th anniversary. It was such a lovely place with great service.& staff. We stayed in a Terrace Suite on the 15th floor (1505); corner room with glassed in terrace, step down to living room & bedroom. Big bathroom with separate whirlpool tub & glassed in shower. Very clean, comfortable bed, keurig in the room. Friendly staff, elevators were never a problem, Top of the Mark is fantastic, lots of great restaurants close enough to walk to- we can’t wait to return!!! Read less
Image of the Tripadvisor rating Stay at the other SF InterCon

Jul 10, 2021 Tim V Philadelphia, Pennsylvania

We arrived on the Fourth of July and the area did not lend itself to being safe. Food and drink service ends very early. There are not many local places to get a bit to eat if you arrive late. The rooms are aging. The elevators are slow. The bathrooms are tiny. There is a lock if attention to detail in the room, for example, there was only… Read more
We arrived on the Fourth of July and the area did not lend itself to being safe. Food and drink service ends very early. There are not many local places to get a bit to eat if you arrive late. The rooms are aging. The elevators are slow. The bathrooms are tiny. There is a lock if attention to detail in the room, for example, there was only decaf coffee which upset my wife greatly. We would not stay here again. In fact, we moved to the other SF intercon which is much more accommodating, friendly, better rooms, has food/drink, but no valet. Read less
Image of the Tripadvisor rating Rundown

Jul 10, 2021 cybertraveler14 Waterloo, Iowa, USA

I totally understand that this is a historic hotel, meaning one should expect non-modern furnishings. I appreciate that it has charm rather than some modern “cookie-cutter” hotels. However, the room we had on the 8th floor was in really bad shape. Carpets and furniture were stained, and the bed noticeably sagged. All of the wooden furniture had… Read more
I totally understand that this is a historic hotel, meaning one should expect non-modern furnishings. I appreciate that it has charm rather than some modern “cookie-cutter” hotels. However, the room we had on the 8th floor was in really bad shape. Carpets and furniture were stained, and the bed noticeably sagged. All of the wooden furniture had chips, as did surfaces such as doors and molding. The windows had abundant dirt or black mold along the edges. The walls were paper thin, with it being super easy to make out every bit of our neighbor’s conversations. They also seem to only have two elevators working, which lead to lines and crammed elevator rides. On the positive side, they did allow us to check in early, and the doormen and maid were very friendly. The location is decent, though be aware it is a steep hike up the hill if walking. However, of the five hotels we’ve recently stayed at in San Francisco, this was easily the least favorite—do yourself a favorite and pick another option. Read less
Image of the Tripadvisor rating Improved since last visit

Jul 5, 2021 jaydogzj Rustington, United Kingdom

Some improvement since my last visit in October 2020, the club lounge is now open and great service for the happy hour (5-7pm) and a decent breakfast (weirdly couldn’t cook poached eggs but by and by). Checking in again was very slow as were the two elevators. With akin to many IHGs I have stayed at during Covid I have found that the sanitizers… Read more
Some improvement since my last visit in October 2020, the club lounge is now open and great service for the happy hour (5-7pm) and a decent breakfast (weirdly couldn’t cook poached eggs but by and by). Checking in again was very slow as were the two elevators. With akin to many IHGs I have stayed at during Covid I have found that the sanitizers are not refilled which is very annoying. Room perfectly clean and adequate (King Club). Great location. If using valet make sure you book collection well in advance of leaving and keep checking before you leave. Read less
Image of the Tripadvisor rating Noisy getaway

Jun 22, 2021 736rodc El Macero

Hello, i am writing currently annoyed from the 12th floor of the intercontinental mark hopkins. Fiance and I came out as a staycation to have dinner drinks and go to art exhibit the night went well, with great recommendations and attentiveness from the gentleman behind front desk we think his name is Aman he even was kind enough to get us wine… Read more
Hello, i am writing currently annoyed from the 12th floor of the intercontinental mark hopkins. Fiance and I came out as a staycation to have dinner drinks and go to art exhibit the night went well, with great recommendations and attentiveness from the gentleman behind front desk we think his name is Aman he even was kind enough to get us wine glasses for a bottle of red wine that we brought with. Our view was amazing. As far as our the morning waking up at 7am to a noise (drilling and jackhammering) is definitely not pleasant at all, noise kept going on for 2 hours. If construction was happening at the hotel or nearby a warning wouldve been nice. As far as evertyhing else it was ok, with exception and i say this embarrassed the bath and shower gel caused a skin rash and a burning feeling on some sensitive parts. Considering the money paid and the reputation of the hotel you would thought they would be using a better line of bath products. Recommendation bring your own soap. Read less