Intercontinental Mark Hopkins

Nob Hill, San Francisco

Virgin rating

The hotel

If you like historic charm and classic character but want modern high-tech touches too, the Mark Hopkins may hit the spot. The hotel is pretty central too, so you’ll be close to many of the city's hotspots. Be sure to pop up to the 19th floor lounge for a sunset cocktail or a nightcap, as you gaze out over the skyline, Bay and Golden Gate Bridge. The lounge has a dance floor and live music on some nights, so you may stay longer than you plan to.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

At the top of Nob Hill within close proximity to Chinatown, Union Square and the Financial District.

Hotel information

380 rooms and suites. All with opening windows, TV, WiFi*, mini-bar*, tea/coffee-making facilities, hairdryer, safe and iron and board. Standard Rooms are on the lower floors, with limited city/neighbourhood views and 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Deluxe Rooms are on the mid to higher floors, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Top of the Mark restaurant and lounge (cocktails and light dining), Nob Hill Club restaurant and lounge. 24-hour fitness centre. 24-hour front desk. Concierge desk. Dry cleaning service*. Room service*. Complimentary town car service on weekdays. Valet parking $64 plus tax per day (payable locally, subject to change).

* Denotes local charge. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1252)
  • Very good (1047)
  • Average (460)
  • Poor (201)
  • Terrible (94)
Image of the Tripadvisor rating Bad experience and unexpected fees.

May 11, 2022 relytj Salt Lake City, Utah

Upon checkin, we were assigned a room that hadn't been cleaned yet and had to make an extra trip to the front desk. On the second night, our keys stopped working and we had to make another extra trip to the front desk. The hotel has some historic charm, but it also has historic dents and dings in the doors, millwork, furniture, grime in the… Read more
Upon checkin, we were assigned a room that hadn't been cleaned yet and had to make an extra trip to the front desk. On the second night, our keys stopped working and we had to make another extra trip to the front desk. The hotel has some historic charm, but it also has historic dents and dings in the doors, millwork, furniture, grime in the bathroom, etc. The kicker was arriving home and finding I'd been charged a $34 / night resort fee that I was not told about at checkin or booking. To be clear: there are NO resort amenities at the Intercontinental Mark Hopkins hotel. It is just shameless money grab. They may as well just call it what it is: an "extra money for us" fee for which the guest receives no value whatsoever. Read less
Image of the Tripadvisor rating Think "Overlook Hotel"

May 4, 2022 easterndixie Phoenix, Arizona

Definitely not a business hotel. To print a single document from the "business center cost over $20. I don't know if I would revisit for pleasure either. The hotel has been minimally maintained and it shows. A coat of paint only hides so much. I honestly expected a Big Wheels to come screaming around the corner every time I left my room!
Image of the Tripadvisor rating Amazing Thank you from the Carellas

May 2, 2022 Tombcarella

We have been to the Mark Hopkins many times but this time they surpassed even their most excellent service. As I placed a last minute call on the Eve of my anniversary to the desk they provided a beautiful suite, brought our flowers and champagne , set them in the living room and made my wife very happy. We had an excellent day thanks to Issa… Read more
We have been to the Mark Hopkins many times but this time they surpassed even their most excellent service. As I placed a last minute call on the Eve of my anniversary to the desk they provided a beautiful suite, brought our flowers and champagne , set them in the living room and made my wife very happy. We had an excellent day thanks to Issa and Arman at the front desk. They are always so helpful and go the extra mile to make us comfortable and offer us the best possible lodging. Always gracious and charming and o- so helpful. Many thanks to you and your team for making our 14th wedding anniversary so memorable and enjoyable Read less
Image of the Tripadvisor rating A little dated but does the job!

May 1, 2022 A5684IJjessicar Canterbury, United Kingdom

This hotel is ok - does the job whilst site seeing in San Francisco but it needs a major refurb. Very dated interior, and the top of the mark in particular could be modernised and made so much better, also very expensive! We enjoyed our stay but would opt for somewhere more modern next time.
Image of the Tripadvisor rating Our New Favourite Hotel in San Francisco

Apr 29, 2022 LucyLapwing London, United Kingdom

We have just got back from a fantastic 8 night stay at the Mark Hopkins. We have been to San Francisco many times and this is definitely our new favourite hotel in this great city. Thehotel is lovely. It is in a great position, not far from Union Square and really close to China Town and North Beach. Our room was a really good size and it was… Read more
We have just got back from a fantastic 8 night stay at the Mark Hopkins. We have been to San Francisco many times and this is definitely our new favourite hotel in this great city. Thehotel is lovely. It is in a great position, not far from Union Square and really close to China Town and North Beach. Our room was a really good size and it was immaculately clean. We were on the 11th floor and the view was amazing. All the staff we met were really friendly and helpful and made our stay a pleasure. We will definitely stay here again. Read less