Pier 2620

San Francisco, USA

The hotel

Fisherman’s Wharf’s home to plenty of ‘industrial chic’ spaces, with its old cannery warehouses and jetties – so a stay at Pier 2620 Hotel gives you a bona fide taste of life in San Francisco’s waterfront district. A stroll from Pier 39 and North Beach, head up to bed at this eco-savvy hotel and you’ll find exposed lightbulbs, stripped back walls, and bathrooms with bold charcoal or glossy white subway tiles – along with flashes of décor that remind you of your neighbourhood, whether it’s a rustic crab shack sign or a snapshot of Chinatown. Its styling may be stylishly raw, but its features are polished to perfection, with complimentary WiFi, morning drinks, and American buffet breakfasts; a glass-roofed fitness hub; and a sleek cocktail bar where you can enjoy complimentary snacks and pour your own wine from the ‘Napa Technology Wine Station’.

Amenities

  • Bar
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Yoga
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Only blocks from the bay and its famous attractions, this hotel sits at the corner of Bay Street and Jones Street, putting you bang between North Beach and Fisherman’s Wharf. You’ll find Pier 39, Ghirardelli Square, Coit Tower, Lombard Street, and the Embarcadero all within walking distance, with plenty of bars, restaurants, and shops on the way. Transfer time from San Francisco International Airport: approx 40 minutes.

Hotel information

233 rooms and suites. All with 55" HDTV with media hub, WiFi, mini-fridge, coffee maker, bottled water, safe, hairdryer, and iron and board. Pack and plays available on request. Rollaway beds* available for king bed rooms. Standard Rooms are 290 sq ft, are on the first or second floor, and have city and courtyard views. Each with 1 king-size or 2 queen-size beds, sleeping maximum 4 adults.

Restaurant and bar including Bay Street Bistro (complimentary American-style buffet, open for breakfast), and EvenKeel Lounge (cocktail bar with self-service Napa Technology Wine Station and complimentary snacks). Morning coffee and tea station (in lobby). 24-hour Bay Street Market (snacks, drinks, and sundries). 24-hour fitness centre (Precor equipment and yoga mats). WiFi*. Laundry/dry-cleaning services* (overnight service). Concierge (with Pier 2620 Request Center, for items like extra blankets, coming soon). Self-parking $48, valet parking $56, plus tax per night (payable locally, subject to change).

This hotel has a resort fee of $30 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - Full breakfast buffet at Bay Street Bistro - Morning coffee and tea station in the lobby - Secured high-speed WiFi - In-room bottled water - 24/7 access to state-of-the-art Fitness Center - Access to the business center and printing resources - Onsite Concierge team. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (998)
  • Very good (803)
  • Average (301)
  • Poor (103)
  • Terrible (69)
Image of the Tripadvisor rating Status changed

Jun 14, 2019 524RichardD524 Hastings, New Zealand

The travel industry needs to catch up. This is now a Marriott Vacation Club. As of about two weeks ago. Even allowing for the fact that new management is still settling in I would not recommend this hotel for a non member independent traveler. Not sure what amenities this hotel used to have from prior ownership, but it is now a pretty spartan set… Read more
The travel industry needs to catch up. This is now a Marriott Vacation Club. As of about two weeks ago. Even allowing for the fact that new management is still settling in I would not recommend this hotel for a non member independent traveler. Not sure what amenities this hotel used to have from prior ownership, but it is now a pretty spartan set up. No coffee available outside of make your own in the room. No cafe or dining in house. Whatever common areas they were looks like they are being converted into a membership sales operation. Indeed they have roaming sales reps. And it is not a bargain for independent travelers. The lobby has blaring music the front desk doesn’t control and no place to go to have a call in a quiet area while your spouse is sleeping in the room. There were three of us business refugees trying to figure it out this morning at 630am. All in all there must be better choices for the money. Probably great for vacation club members. Don’t know. But not for daily rate travelers in my view. Read less
Image of the Tripadvisor rating Good location, newly renovated

Jun 10, 2019 JenniferB534 Indianapolis, Indiana

There are pros and cons of being near the touristy sites and they are same: you're near the touristy locations. This hotel has nice character and is easily accessible to the Fisherman's Wharf area and, more importantly for us, the Exploratorium. Fisherman's Wharf is very touristy in a not so nice way, but the hotel was a nice respite from that and… Read more
There are pros and cons of being near the touristy sites and they are same: you're near the touristy locations. This hotel has nice character and is easily accessible to the Fisherman's Wharf area and, more importantly for us, the Exploratorium. Fisherman's Wharf is very touristy in a not so nice way, but the hotel was a nice respite from that and if you're selective you can go to good restaurants that aren't as touristy. Our room was newly remodeled, was good size for four of us and had more character than a chain hotel. And we could walk to where we picked up our Love tour of SF in a VW van (highly recommend). Read less
Image of the Tripadvisor rating Horrible customer service at this place.

Jun 5, 2019 Sccr89

Horrible customer service at this place. My flight was canceled due to weather at 7:00 a.m this morning, unable to make it I called to cancel my reservation. The manager refused stating- once the hotel takes your money, it's our policy to not give you a refund.
Image of the Tripadvisor rating Good hotel at excellent location

Jun 4, 2019 AnkurPankur Pune, India

This hotel is undergoing renovation (or new development?) in parts but the the parts that are ready are quite good. They don't have a restaurant or a bar, but that was not a problem for us because there were so many good options nearby. They have a modern and quirky decor going on in the rooms and passages, which goes quite well with the city's… Read more
This hotel is undergoing renovation (or new development?) in parts but the the parts that are ready are quite good. They don't have a restaurant or a bar, but that was not a problem for us because there were so many good options nearby. They have a modern and quirky decor going on in the rooms and passages, which goes quite well with the city's vibe. The location of the hotel is quite nice - just couple of blocks away from landmarks like Pier 39, Alcatraz Landing, Crooked Street, Ghirardelli Square, etc. Our room was quite spacious and it had everything we wanted. The queen beds were comfortable and all of us had good sleep. Everything, including the shower and toilet, was clean and well-maintained. Service was okay-ish - they were helpful but not very talkative or smiling. Overall, a decent bang for the buck. Read less
Image of the Tripadvisor rating Nice hotel but not finished yet!

May 30, 2019 wendylU43IK Darwen, United Kingdom

Walked into this hotel and the reception area was a little sparse, with boxes all over. Receptionist was a little unwelcoming and couldn’t find our reservation (she had mis-spelled my name). Finally checked in, went to park the car in the attached car park, found a space fine but the walkway through to the hotel was just piles of laundry and more… Read more
Walked into this hotel and the reception area was a little sparse, with boxes all over. Receptionist was a little unwelcoming and couldn’t find our reservation (she had mis-spelled my name). Finally checked in, went to park the car in the attached car park, found a space fine but the walkway through to the hotel was just piles of laundry and more boxes. Got out of the lift on our floor to a notice that said “carpet being replaced overnight” (not sure why you would book people into a room on a floor that is having work done). We did hear some banging shortly after going to bed but it didn’t last all night luckily. The room was lovely, however, we booked a “deluxe street view” and there was no view of the street, just a patio area that again was incomplete. The room has a “warehouse” feel and was comfortable if not a little dark. Good value for money considering the other options available and the fact we were only there one night. Located just a few minutes walk from Fisherman’s Wharf! Read less