Ritz Carlton Half Moon Bay

San Francisco, USA

The hotel

Ideally located, overlooking Northern California’s stunning coastline, you’ll enjoy a vibrant atmosphere at the Ritz-Carlton Half Moon Bay with its grand accommodation and world-class amenities. In theme with your surrounds guestrooms feature coastal-inspired décor, ensuring a wonderful and relaxing base to return to after a full day’s sightseeing. As well as an indoor heated swimming pool at your disposal, guests have full access to a state-of-the-art fitness centre and spa – the latter perfect for banishing any lingering cares. Golf enthusiasts are in for a treat, there’s the historic parkland-style Old Course to navigate or enjoy sea views from every hole at the Ocean Course. There are also tennis courts, jogging and biking paths or simply relax by one of three firepits with a good book and a cup of coffee. Dining is more than taken care of at the Ritz-Carlton with four superb restaurants to tempt you. These include Navio, the hotel’s signature restaurant featuring sea-to-table cuisine and an award-winning brunch on Sunday – make sure you book a table! For cocktails, grab a seat at ENO’s, kickback and watch the sun set on another perfect day.

Amenities

  • Bar
  • Swimming Pool
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location
  • Golf
  • Tennis
  • Restaurant

Where is it

On the California coast, atop a scenic bluff with wonderful views of the Pacific Ocean. Santa Cruz is close by and San Francisco is a 40 min drive away. Transfer time from San Francisco International airport: 40 min.

Hotel information

Navio (signature restaurant, breakfast, lunch and dinner), The Conservatory (all-day dining), ENO Wine Bar, The Ocean Terrace (al-fresco dining – daily 12.00pm to sunset). Indoor heated swimming pool located adjacent to the resort at the Colony Club. Fitness centre with Cybex gym. Spa* and beauty salon*. Two championship golf courses* – the Ocean Course and the Old Course. 6 floodlit tennis courts*. Jogging/biking path. 3 gas firepits overlooking the Pacific Ocean. The Ritz-Kids and VIK programmes for young guests. Babysitting service* (on request). Laundry/dry cleaning service*. Gift and sundry shop. Complimentary WiFi. 24-hour room service*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1656)
  • Very good (432)
  • Average (200)
  • Poor (116)
  • Terrible (97)
Image of the Tripadvisor rating Beautiful property, excellent service

Sep 21, 2020 W85NFjasons

I'm a frequent Bonvoy traveller (Ambassador) but of course 2020 has been a big change everywhere. The Ritz HMB is a wonderful property and the staff is doing their best to maintain a Ritz-level of service during Covid-19. Meaghan the Guest Relations Supervisor was a pleasure to interact with, and after a nice round of golf we decided to relax in… Read more
I'm a frequent Bonvoy traveller (Ambassador) but of course 2020 has been a big change everywhere. The Ritz HMB is a wonderful property and the staff is doing their best to maintain a Ritz-level of service during Covid-19. Meaghan the Guest Relations Supervisor was a pleasure to interact with, and after a nice round of golf we decided to relax in the room and order room service. It arrived quicker that we expected, and while it was obviously not cheap (this is a Ritz, not a Sheraton), it was delicious and piping hot. Most of the negative reviews here recently complain about he level of service and the prices, but I feel like they are doing there best given the pandemic. You don't stay at a Ritz and expect a cheap dinner, but the one thing I did take issue with is the Resort Fee as they are still charging full boat ($50 per day) yet the list of amenities is less than 25% of what they had been historically. They should probably waive the resort fee altogether until things are fully open again, but at least they make it clear in the reservation process that it's still there so the choice is yours as to whether it's worth it to you. Read less
Image of the Tripadvisor rating Beautiful stay

Sep 21, 2020 LesBriG Walnut Creek, California

Loved our stay over Labor Day weekend. Beautiful room and grateful we went booked one with a fire pit. Excellent room service and presentation. The view is amazing off the bluff with Adirondack chairs for watching the sunset. Two problems for guests and the hotel to consider in this pandemic era- 1. No way to avoid taking elevators. Shocked to… Read more
Loved our stay over Labor Day weekend. Beautiful room and grateful we went booked one with a fire pit. Excellent room service and presentation. The view is amazing off the bluff with Adirondack chairs for watching the sunset. Two problems for guests and the hotel to consider in this pandemic era- 1. No way to avoid taking elevators. Shocked to hear there was no staircase between floors?!? Had a concierge show me a roundabout way to go from my room to the outdoor area without having to take an elevator and walk through the always bustling overcrowded lobby. 2. In the crowded lobby little social distancing is enforced. Double standard at play- as you wait to check in you need to wear a mask. But they hand you a complimentary glass of wine?!? That requires people in line to take their mask off to imbibe? Makes no sense. Encourage everyone to wear a mask while in the public lobby. Bring guests a complimentary glass of wine to their room. Felt very uneasy in public spaces here. Read less
Image of the Tripadvisor rating Underwhelming

Sep 11, 2020 revproj Sierra Madre, CA

I had a recent stay here and was a bit underwhelmed with the overall experience and it honestly did not live up to expectations and hype that I have heard else where. As an Ambassador Elite member I was treated to a coastal view and a bottle of wine as we were celebrating my wife’s birthday. I was happy with this. I was also happy with the room… Read more
I had a recent stay here and was a bit underwhelmed with the overall experience and it honestly did not live up to expectations and hype that I have heard else where. As an Ambassador Elite member I was treated to a coastal view and a bottle of wine as we were celebrating my wife’s birthday. I was happy with this. I was also happy with the room and cleanliness. Nice view on a pleasant day. The level of service and friendliness of staff really did not stand out as anything special and just as comparable to the standards of a lower end Marriott property. I understand times are a bit different as well as engagement with guests. Valet and housekeeping were very nice. I was not explained any of my benefits at check in that were different than a normal guest and I was not offered an extended check out time even with my status and even overheard a couple at check out mentioning they had 4 PM check out time. At check out, I saw other parties offered water and I was not offered the same. Treatment and surrounding observation at check out did set me back a bit. There were a couple of instances where I did see a couple of people unmasked indoors and the staff did not blink an eye. I would say 95% of guests were cooperative including outdoor vicinities so I would not hold this against the property entirely but I will call them out on their inability to enforce 100% mask usage indoors despite this policy specially called out in booking the hotel. I felt like the level of standards of this hotel did not live up to the hype. Maybe, it will be different outside of covid times and I will give it another chance. Honestly, stop charging the additional $50 resort fee for the time being and do not demean guests who ask what the resort fee entails. Read less
Image of the Tripadvisor rating Breathtaking View!

Sep 7, 2020 Educ8mode San Jose, California

My family stayed here for a night to relax! COVID wasn’t a hindrance to Golf and other outdoor activities! The room was okay, there wasn’t any spectacular to note. The place is gated, exclusive for guests, parking is valet ONLY. Staff were nice, check-in wasn’t as impressive as the name, Ritz! This was our first time - thinking the experience… Read more
My family stayed here for a night to relax! COVID wasn’t a hindrance to Golf and other outdoor activities! The room was okay, there wasn’t any spectacular to note. The place is gated, exclusive for guests, parking is valet ONLY. Staff were nice, check-in wasn’t as impressive as the name, Ritz! This was our first time - thinking the experience will be different compared to other high end hotels, but we were wrong! The only difference, it’s location, which is along Half Moon bay! We enjoyed the hiking path along the bay and access to the beach was great! Read less
Image of the Tripadvisor rating Overpriced and disappointing service and unclean

Sep 7, 2020 wine4et99

Lousy checkin. They offer a glass f wine which we could see but we were not offered. We are here over the holiday weekend. The hotel is sold our but the fed service is at 30-40 percent. So everything is an hour wait. Unacceptable when you are paying 1000 per night. We requested extra coffee pods ne morning and they never showed up. Sitting… Read more
Lousy checkin. They offer a glass f wine which we could see but we were not offered. We are here over the holiday weekend. The hotel is sold our but the fed service is at 30-40 percent. So everything is an hour wait. Unacceptable when you are paying 1000 per night. We requested extra coffee pods ne morning and they never showed up. Sitting on the terrace today my wife ordered vodka soda they asked if she wanted a specific vodka. She said no. The bill shows Tito’s at $20 per drink. Overall poor service and stupid high prices. This is our 2nd visit to a Ritz-Carlton since COVID started. They are struggling with service levels. This hotel is a beautiful property but the staff is not up to ritz levels. We golfed yesterday and we started 30 minutes late Lastly if you are concerned about COVID their cleaning policies in the outdoor restaurant area are a joke. In some areas it’s first come first served. So if someone leaves someone sits down as soon as the table is available. The table is not cleaned or wiped down. Staff makes no effort to clean just offer food or drink. It will be a long time until I return to this hotel. Read less