San Francisco Marriott Marquis

San Francisco, USA

The hotel

As well as it’s prime downtown location, one of the big draws of the San Francisco Marriott Marquis is it’s dining scene. Why not start off in The View Lounge where you can take in the incredible city views. At this Art Deco-inspired rooftop bar, you can enjoy tasty sharing plates and handcrafted cocktails as you gaze out over San Francisco. Also worthy of a mention is the B55 Craft House & Kitchen. This popular gastropub serves local comfort food with innovative twists, alongside a huge choice of artisanal beers and a selection of bourbons. When you need to walk off some of that food, you’re in a great spot to wander out and tick off the city sights. And at the end of the day, relax in your contemporary room — its soundproof windows making it even more restful.

Amenities

  • Bar
  • Valet parking
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

The hotel is set between the vibrant SoMa, Theater District and Union Square neighbourhoods. It is a few steps from Yerba Buena Gardens, a block from the Market Street cable car line and a short walk from both the train and underground stations. Transfer time from San Francisco International Airport: 25 minutes.

Hotel information

1500 rooms and suites with soundproofed, opening windows. All with air-conditioning, 32” smart TV, WiFi*, tea/coffee-making facilities, mini-fridge, hairdryer, safe, iron and board. Low Floor Guest Rooms have either 1 king-size bed, 2 double beds or 2 queen-size beds, sleeping maximum 4 adults. 

City View Guest Rooms have views of downtown, with either 1 king-size bed, 2 double beds or 2 queen-size beds, sleeping maximum 4 adults. 

Larger Guest Rooms are corner rooms with additional space, with either 1 king-size bed or 2 queen-size beds, sleeping maximum 4 adults. 

Executive Suites are on the low floors and have a separate living room, with 1 king-size bed, sleeping maximum 4 adults. 

B55 Craft House & Kitchen (open for breakfast, lunch, and dinner), The View Lounge (evening drinks and sharing plates, with a view) and Mission Street Pantry (light breakfasts, all-day snacks and coffees). Fifth Floor Terrace. 24-hour fitness centre. WiFi*. Valet parking $79.99, plus tax per night (payable locally, subject to change).

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3741)
  • Very good (2844)
  • Average (913)
  • Poor (284)
  • Terrible (234)
Image of the Tripadvisor rating Great Stay

Nov 10, 2020 CynthiaSpallone Phoenix, Arizona

5-star service, 5-star rooms, and 5-star bar. With its precise location close to restaurants, shopping areas, and the pier, I would highly recommend to any business travelers and convention center area visitors in Downtown San Francisco.
Image of the Tripadvisor rating Spectacular Hotel

Oct 19, 2020 Duck1963

This hotel is centrally located in a busy part of town. There are plenty of places to eat and you are not far from the water (walking distance). As with any large city, you must be careful when venturing out at night. The foyer is very open and there is plenty of desk check in locations. The hotel is very "virus conscious" and they have… Read more
This hotel is centrally located in a busy part of town. There are plenty of places to eat and you are not far from the water (walking distance). As with any large city, you must be careful when venturing out at night. The foyer is very open and there is plenty of desk check in locations. The hotel is very "virus conscious" and they have taken appropriate measures to ensure safety. The rooms are very spacious and clean. The doors are electronically controlled and the locks are secure. There isn't much of a city view, but if you ask the desk staff, they may be able to get you an upper floor. I have never seen a "Sound Conditioner" in a hotel room before. I usually us my phone app, but the one here is nice and it worked! The air conditioner controls are easy to operate and they held the room temperature well. The TV has plenty of channels and the remote was wrapped in plastic for your safety. The counter space in the bathroom is large and the shower is nice and the water temperature controls are accurate (not too hot or cold after being initially set). The bed was very comfortable and seemed new. There is a small eatery downstairs that will serve a variety of foods both hot and cold in addition to snacks. There are plenty of places to eat around the hotel. Overall, I think you'll like this hotel and the location. The staff is very friendly and they are more than willing to recommending any place you may want to see. I'd highly recommend this hotel to all of my friends! Read less
Image of the Tripadvisor rating Missed Opportunity

Oct 13, 2020 HokieMikeS Richmond, Virginia

OK. We’re in the of a pandemic. I get it. This would be a great opportunity for Marriott to show they really are a first class hotel. Instead, everything is shut down with minimal /zero compensation for very loyal members like me ( I.e. Titanium Elite). What should they do? How about impress me with more than 750 points? They had a great chance… Read more
OK. We’re in the of a pandemic. I get it. This would be a great opportunity for Marriott to show they really are a first class hotel. Instead, everything is shut down with minimal /zero compensation for very loyal members like me ( I.e. Titanium Elite). What should they do? How about impress me with more than 750 points? They had a great chance to impress a loyal customer and totally dropped the ball. Really hoping the response to this post is more than a canned, “We’re sorry your most recent stay didn’t meet your expectations blah, blah, blah...” Read less
Image of the Tripadvisor rating Just ok...

Oct 11, 2020 TktPlease Scottsdale, Arizona

The corner room on high floor was great. There is so much space for family (2 queen bed room). Outside of the excellent housekeeping, the service was laughable. Few things: 1. We got here with a bunch of luggage and no help anywhere to be found. The front desk was staffed very lightly (1 person ?!?), so there was wait to check in. 2. Only certain… Read more
The corner room on high floor was great. There is so much space for family (2 queen bed room). Outside of the excellent housekeeping, the service was laughable. Few things: 1. We got here with a bunch of luggage and no help anywhere to be found. The front desk was staffed very lightly (1 person ?!?), so there was wait to check in. 2. Only certain floors were open and long lines for elevators made for risky rides up to floors. It appeared that only certain elevators were turned on, which I found irresponsible. 3. I’m lifetime platinum and typically get breakfast credits when concierge lounge is closed. This was case last week in Portland, so I know it. This hotel offered me 750 points a day, which is nothing considering how much Marriott has devalued their points. In addition, most of the services are closed including view floor (needs to be clearly disclosed on web site). Look, I get it...these are strange times. However, this hotel should stay closed for while longer vs half a$$ing it. Read less
Image of the Tripadvisor rating Marriott has ZERO customer service these days - AWFUL EXPERIENCE

Sep 30, 2020 C379FSjaneh Highlands Ranch, Colorado, United States

I stayed at this property last week, and used one of my Suite upgrades - based on the information and pictures on the website. There was NO mention of the fact that all restaurants were closed, no room service available, and no concierge level for guests with award status. After spending a huge part of 2019 staying in Marriotts, I "achieved"… Read more
I stayed at this property last week, and used one of my Suite upgrades - based on the information and pictures on the website. There was NO mention of the fact that all restaurants were closed, no room service available, and no concierge level for guests with award status. After spending a huge part of 2019 staying in Marriotts, I "achieved" Titanium level; and have never been treated so badly by ANY hotel even with no "status." We requested some extra lotion and shampoos (since there were none) and never received anything. Seriously couldn't even get a plastic cup to drink from the tap in our "fancy room." When I called Marriott to request that my Suite upgrade be refunded; I was actually charged an EXTRA suite night - which has not been rectified to date! Absolutely appalled at the situation. Understand completely about Covid affect and did not ask for anything unreasonable. We stayed at a Hilton property days before and received excellent service - from a Hampton Inn, which was far superior to this hotel! Read less