San Francisco Proper Hotel

San Francisco, USA

The hotel

California’s creative spirit lives and breathes at the San Francisco Proper Hotel. Set in one of city’s most historic buildings, this flatiron landmark may be timeless on the outside, but step inside to see the inspired imagination of designer Kelly Wearstler. Flamboyant floral wallpaper isn’t perhaps what you’d expect to be paired with playful graphic textiles, but it works — the rooms and social spaces scream urban sophistication. And, while you get to enjoy the timeless service, the amenities are definitely modern, from your room’s free WiFi and Google Chromecast, to the contemporary food on offer. Pick from the multi-cultural menu of Villon or sit around a communal table at La Bande and sip on a craft beer or cappuccino — then head to Charmaine’s rooftop bar for a cocktail around the fire pit, while you enjoy those Frisco views.

Amenities

  • Bar
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Bicycle Rental
  • Restaurant

Where is it

Historic Mid-Market, close to all public transport links. Just a stroll from theatres and Westfield’s shopping. Transfer time from San Francisco International Airport: 15 minutes.

Hotel information

131 rooms, all with air-conditioning, curated mini-bar*, complimentary WiFi, luxurious bathrobes, wireless speaker, in-room tablet to connect you to services from the concierge, 50" HDTV with a Google Chromecast to stream content from your device like Netflix. Garment steamer, on request. Deluxe Rooms offer 1 king-size or 1 queen-size bed, sleeping maximum 2 adults.

Premier Double Double rooms offer 1 double beds, sleeping maximum 4 adults.

Premier King rooms offer a sitting area and 1 king-size bed, sleeping maximum 2 adults.

Villon (contemporary American restaurant and lounge, open for breakfast, lunch/brunch and dinner), Charmaine's (rooftop bar and lounge), La Bande (all-day coffee bar), Lobby lounge. 24-hour fitness centre. Complimentary bikes to borrow. 24-hour room service*. Valet parking $65 plus tax per night (payable locally, subject to change).

This hotel has resort fees that are included in the room rate (subject to change)

Resort fee includes: - Premium WiFi - 24-hour fitness centre access - Bottled water, replenished daily - Morning coffee and tea service (5:00–10:30am) - Shinola bike rental, upon request - Priority access to Charmaine’s rooftop bar-lounge-deck. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (302)
  • Very good (77)
  • Average (39)
  • Poor (20)
  • Terrible (23)
Image of the Tripadvisor rating Amazing Renovation in a 1904 Building - Chic, Chic, Chic!

Jul 1, 2020 gregscottgreg Los Angeles, California

The Design elements of this Hotel are Chic, Cool and super Unique - with Kelly Wearstler designing the interiors who could ask for a more Chic experience ? While we stayed at the hotel during June/Covid, the hotel staff went out of their way to make sure we had a great experience . With the Hotel at minimal occupancy and the lobby pretty empty ,we… Read more
The Design elements of this Hotel are Chic, Cool and super Unique - with Kelly Wearstler designing the interiors who could ask for a more Chic experience ? While we stayed at the hotel during June/Covid, the hotel staff went out of their way to make sure we had a great experience . With the Hotel at minimal occupancy and the lobby pretty empty ,we had a unique experience , but felt at home . The Front desk Manager , Russell went out of his way and was able to get us last minute reservations on the Rooftop Bar, Charmaines . Our room was a 1 bedroom suite on the corner and it was amazing, with the best Mini Bar in town! only drawback of the Hotel is the location is not amazing for walking around, but it is convenient to Union square, Theatre District ( when it opes gain ) and South of Market Bars and Clubs! Read less
Image of the Tripadvisor rating Enjoyed our visit!!

Jun 28, 2020 FT721 Austin, Texas

This hotel was lovely. The interior design was fantastic. Rio checked us in and was so wonderful. Mitch was also wonderful. We were lucky enough to interact with hotel manager, Aaron, and the general manager, Mario, who both exude incredible hospitality and warmth. We had dinner at Charmaine’s on the roof and we loved it !! Split the steak frites.… Read more
This hotel was lovely. The interior design was fantastic. Rio checked us in and was so wonderful. Mitch was also wonderful. We were lucky enough to interact with hotel manager, Aaron, and the general manager, Mario, who both exude incredible hospitality and warmth. We had dinner at Charmaine’s on the roof and we loved it !! Split the steak frites. Again, the restaurant was so hospitable and friendly. The outdoor atmosphere up there was really lovely and warm on a chilly SF night. Read less
Image of the Tripadvisor rating I'll be back

Jun 26, 2020 ypk2020

Russel and rest of the team at Proper made me feel like at home as soon as I entered. Granted, I stayed here when the hotel as the city was re-opening, so I did not get to experience everything. But the food and service at Charmaine's was spectacular (definitely reserve a table to dine on the rooftop), room was cozy with fantastic amenities, and… Read more
Russel and rest of the team at Proper made me feel like at home as soon as I entered. Granted, I stayed here when the hotel as the city was re-opening, so I did not get to experience everything. But the food and service at Charmaine's was spectacular (definitely reserve a table to dine on the rooftop), room was cozy with fantastic amenities, and although being downtown does have some negatives, you can't beat the location. Will definitely be going back to experience the hotel at its fullest soon! Biggest downside? Not being able to hav a full-on "room service" due to the pandemic. But you are still able to experience amazing meals by picking them up from the restaurant. Read less
Image of the Tripadvisor rating Meh

Apr 21, 2020 justinmV4918BW Columbus, Ohio

In summary, this is a hotel that thinks it is better than it is. At the end of the day, it’s a shiny Sheraton that will try to milk you for every dollar you have. I didn't mind the stay, but if given the option I would have stayed at a hotel down the street for a similar experience at half of the cost. I certainly did not feel "taken care of" or… Read more
In summary, this is a hotel that thinks it is better than it is. At the end of the day, it’s a shiny Sheraton that will try to milk you for every dollar you have. I didn't mind the stay, but if given the option I would have stayed at a hotel down the street for a similar experience at half of the cost. I certainly did not feel "taken care of" or "great service" after staying here. The basics of the hotels, like a Sheraton, were fine. I had a clean bed in a safe and central location to sleep in. The hotel was located just outside of a BART and MUNI stop, making transportation easy. They have this app that deludes you into thinking that they care about you. They don’t. Few of the requests I made during the weekend were ever honored. Everything you select on it is an excuse for them to tell you how you didn’t request something properly or how you need to be more understanding. At checkout, they granted a late checkout of 1:00 PM (BTW Marriott Platinum and above, if you look closely, you'll note that Design Hotels are the only hotels where late checkout is not guaranteed), but they knocked on the door every 15 minutes after 11:30 AM to see if I was still in the room. They often did not follow through on promises. For example, they held my bags when I arrived early and told me that I would get a text when the room is ready and that my bags would be in the room. I never got that text, and had to take an extra trip downstairs to get my bags that I could have otherwise grabbed when I checked in. My favorite part was the consistent nickle-and-dime game. They emailed me the night before asking if I wanted to accept their generous $50 offer for an upgrade, which is supposed to be complimentary for Marriott elites; they neglected to mention that it wasn’t a discount and that the normal difference between the two rooms was $50 (photo attached). At checkout I was told my room rate came with a $25 credit; I grabbed a drink at the bar, and the charge was not credited after I closed my bill so I had to fix this in dispute. Also, after checkout, they tacked on a bunch of minibar charges at 9:00 PM for which I am still in dispute with the hotel. Read less
Image of the Tripadvisor rating You feel taken care of

Mar 20, 2020 H3118NPjenniferm

Diane, Russel and Julia are why I keep coming back to this property every time I'm in San Francisco. They make me feel valued and pay attention to the minor details that make my stay more comfortable. Even the housekeeping noticed my small tube of toothpaste had run out and thoughtfully left a new tube of toothpaste for me without me having to… Read more
Diane, Russel and Julia are why I keep coming back to this property every time I'm in San Francisco. They make me feel valued and pay attention to the minor details that make my stay more comfortable. Even the housekeeping noticed my small tube of toothpaste had run out and thoughtfully left a new tube of toothpaste for me without me having to ask! They know my dog's name and make his comfort just as comfortable as my own. The rooms are well-designed for comfort and the food is really scrumptious (get the gnocci!) but the PEOPLE are really the biggest difference. I come back again and again because I know I'll be remembered. Read less