San Francisco Proper Hotel

San Francisco, USA

The hotel

California’s creative spirit lives and breathes at the San Francisco Proper Hotel. Set in one of city’s most historic buildings, this flatiron landmark may be timeless on the outside, but step inside to see the inspired imagination of designer Kelly Wearstler. Flamboyant floral wallpaper isn’t perhaps what you’d expect to be paired with playful graphic textiles, but it works — the rooms and social spaces scream urban sophistication. And, while you get to enjoy the timeless service, the amenities are definitely modern, from your room’s free WiFi and Google Chromecast, to the contemporary food on offer. Pick from the multi-cultural menu of Villon or sit around a communal table at La Bande and sip on a craft beer or cappuccino — then head to Charmaine’s rooftop bar for a cocktail around the fire pit, while you enjoy those Frisco views.

Amenities

  • Bar
  • Room Service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Bicycle Rental
  • Restaurant

Where is it

Historic Mid-Market, close to all public transport links. Just a stroll from theatres and Westfield’s shopping. Transfer time from San Francisco International Airport: 15 minutes.

Hotel information

131 rooms, all with air-conditioning, curated mini-bar*, complimentary WiFi, luxurious bathrobes, wireless speaker, in-room tablet to connect you to services from the concierge, 50" HDTV with a Google Chromecast to stream content from your device like Netflix. Garment steamer, on request. Deluxe Rooms offer 1 king-size or 1 queen-size bed, sleeping maximum 2 adults.

Premier Double Double rooms offer 1 double beds, sleeping maximum 4 adults.

Premier King rooms offer a sitting area and 1 king-size bed, sleeping maximum 2 adults.

Villon (contemporary American restaurant and lounge, open for breakfast, lunch/brunch and dinner), Charmaine's (rooftop bar and lounge), La Bande (all-day coffee bar), Lobby lounge. 24-hour fitness centre. Complimentary bikes to borrow. 24-hour room service*. Valet parking $65 plus tax per night (payable locally, subject to change).

This hotel has resort fees that are included in the room rate (subject to change)

Resort fee includes: - Premium WiFi - 24-hour fitness centre access - Bottled water, replenished daily - Morning coffee and tea service (5:00–10:30am) - Shinola bike rental, upon request - Priority access to Charmaine’s rooftop bar-lounge-deck. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (320)
  • Very good (80)
  • Average (41)
  • Poor (23)
  • Terrible (25)
Image of the Tripadvisor rating Russel makes the place feel like home

Sep 22, 2020 jonathanco101

I often find that when visiting establishments that while a host may be giving you great customer service, the sentiments expressed come across as mechanical rather than sincere. Russel was a complete outlier, within the experiences that I have had, and even with that caveat, I'm willing to assume that there are very few people within positions… Read more
I often find that when visiting establishments that while a host may be giving you great customer service, the sentiments expressed come across as mechanical rather than sincere. Russel was a complete outlier, within the experiences that I have had, and even with that caveat, I'm willing to assume that there are very few people within positions similar to his that are able to put as much of themselves into their job as he does. I'd imagine that people would much rather that my review pertain to the amenities and my experience within the room and so forth, but Russel's service extended so far beyond the confines of the walls of that hotel that for myself, he deserves to be applauded on his own.............BUT JUST TO GIVE THE PEOPLE WHAT THEY WANT.....I enjoyed the way the Hotel was put together and the experience that we had while having breakfast at Charmaine's. I'll admit my bias since I had a great experience their prior to Covid, and admittedly this experience didn't compare....but the experience was still one that I'll never forget. BUY THE SOAP AND TAKE IT HOME WITH YOU! Read less
Image of the Tripadvisor rating SF Proper Hotel

Sep 21, 2020 LawNguyen4718 San Jose

I have called multiple times and left my information to a customer service agent for my invoice so that I could do my expense report and still have not received it yet. I thought the 30 dollar resort fee was a bit excessive. I think all that you get is free wifi and gym which almost all hotels have especially if you are a titanium member. And the… Read more
I have called multiple times and left my information to a customer service agent for my invoice so that I could do my expense report and still have not received it yet. I thought the 30 dollar resort fee was a bit excessive. I think all that you get is free wifi and gym which almost all hotels have especially if you are a titanium member. And the resort fee is another headache in its self as I have to itemize it as well. Front desk agent did not acknowldege my titanium status nor did I receive elite nights or bonvoy points. I know that I should have because I was able to see my reservation on my marriott bonvoy app before and during my stay. Read less
Image of the Tripadvisor rating Beautiful but flawed

Sep 21, 2020 JohnChapin Meath, Ireland

Beautiful rooms and hotel. Fantastic welcome and customer service. Pricey considering room size. Biggest disappointment was cleanliness during Covid times, not up to scratch. Fingerprints of previous guests on doors and windows. Biggest grudge, rooftop bar always booked out for dining Fridays and Saturdays by non hotel guests. Neighborhood full of… Read more
Beautiful rooms and hotel. Fantastic welcome and customer service. Pricey considering room size. Biggest disappointment was cleanliness during Covid times, not up to scratch. Fingerprints of previous guests on doors and windows. Biggest grudge, rooftop bar always booked out for dining Fridays and Saturdays by non hotel guests. Neighborhood full of homeless people, not their fault, however we didn’t feel safe inside following an incident with a group of other drunk guests, kept us awake from 11pm to 2am. Non response from front desk, you can’t dial direct, had to confront these hooligans ourselves, with disastrous results. Still awaiting an apology for having no sleep. Tried to fob my partner off with free breakfast, insulting. Won’t hold my breath on a reply either, as I booked through Expedia, and they didn’t bother to correct my home address, contact details upon registration. Overall , beautiful idea, badly executed. Not enough staff at night, Not safe and not clean. Apart from the incident with my partner, not one person asked me how was my stay? Enough said Read less
Image of the Tripadvisor rating Mia and everyone at the Proper hotel made our experience unforgettable.

Sep 20, 2020 Emiliarosasf

We stayed in the premiere suite, incredible view of the city, luxurious amenities, ton of space. Highly recommend visiting Charmaines their rooftop bar/restaurant. Our wedding was sadly postponed like many others during this time, but we decided to live it up with a staycation. Mia was very attentive and made sure to make us feel special during… Read more
We stayed in the premiere suite, incredible view of the city, luxurious amenities, ton of space. Highly recommend visiting Charmaines their rooftop bar/restaurant. Our wedding was sadly postponed like many others during this time, but we decided to live it up with a staycation. Mia was very attentive and made sure to make us feel special during our stay. We can’t wait to come back and enjoy another getaway there soon. Read less
Image of the Tripadvisor rating Terrible location.

Sep 20, 2020 AlbertoMay Rancho Santa Fe, California

From hidden fees like “resort fees “ to 75 dollar valet parking you feel robbed at this place with hidden fees. Not only that but the location is bad surrounded by homeless shelters and homeless all around the hotel So so neglected area.