Casa Madrona Hotel & Spa

Sausalito, San Francisco

The hotel

No sooner have you stepped foot inside the Casa Madrona than you'll be embraced by the beauty and style of Sausalito with views across Richardson Bay and beyond always complimenting the refined sophistication of the hotel's intimate hillside setting. Breathtaking scenery aside, Sausalito is well-known as being a vibrant hub for artists and like-minded travellers with an abundance of stores, galleries and workshops adding to a charming seaside village atmosphere. A stunning choice of 64 guest rooms provides an elegant approach to life over the bay and if you're looking to rest and relax within classically styled accommodation, which includes state-of-the-art fixtures and fittings, then prepare to have all of your Californian dreams come true. The obvious comparisons to the glamorous resorts of the Mediterranean are endless, so, when in Rome, go Italian, and there's no better cuisine than at the Poggio Trattoria Restaurant which can be found just next door. Finally, the views, the food, the ambience, all add up to a superb slice of life close to San Francisco and if you're hoping to get fit or relax in order to take on those undulating streets then Casa Madrona's spa and fitness suite will have you pampered and ready in no time at all.

Amenities

  • Spa
  • Swimming Pool
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre

Where is it

Perched hillside overlooking the bay in the heart of Sausalito. Transfer time from San Francisco International airport: 40 minutes.

Hotel information

64 rooms all with air-conditioning, flat screen TV, iHome docking station, hairdryer, iron and board. Courtyard Rooms boast harbour and courtyard views and have 1 king-size bed, sleeping maximum 2 adults.

Poggio Trattoria (Italian cuisine). Spa at Casa Madrona*. Fitness centre. Complimentary WiFi Internet access throughout the hotel. Business centre. Room service*. Valet parking $24 plus tax per night (payable locally, subject to change).

This hotel has resort fees that are included in the room rate (subject to change)

Resort fee includes: - Wireless Internet access throughout the hotel- Local and toll-free phone calls- Business center computer and boarding pass printing- Turndown service upon request- On-call movie library- Use of fitness center – both cardio and weight rooms- Access to spa steam room and lockers. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1029)
  • Very good (332)
  • Average (167)
  • Poor (80)
  • Terrible (64)
Image of the Tripadvisor rating SO DISAPPOINTED!!

May 4, 2021 Anne W

Beware future resort goers. Don't expect to get the room you reserve. I reserved a Hillside Cottage with a balcony to celebrate my daughters 30th birthday...was told this room would have a wonderful view of the bay. The room I ended up getting turned out not having a balcony which is the only reason I reserved a room at this destination. They… Read more
Beware future resort goers. Don't expect to get the room you reserve. I reserved a Hillside Cottage with a balcony to celebrate my daughters 30th birthday...was told this room would have a wonderful view of the bay. The room I ended up getting turned out not having a balcony which is the only reason I reserved a room at this destination. They were not able to find a room with a balcony. And the 'upgrade' was only bigger...no balcony and a minimal view of the bay...plus we had to walk up two stories worth of stairs to get to the room. I overheard two other parties that also didn't get the room they had reserved. Extremely poor management!! Read less
Image of the Tripadvisor rating Family trip

May 3, 2021 agory866273

Family of 4 stayed in cottage unit with one BR and living area with sofa and another sleeping space. We liked location and view from the balcony. Room was spacious enough for 4 people. A few things didn't work for us. Our room was on 6th level with elevator only until 4th floor. Even parking lot ($35) below unit made us walk steep hill up. We had… Read more
Family of 4 stayed in cottage unit with one BR and living area with sofa and another sleeping space. We liked location and view from the balcony. Room was spacious enough for 4 people. A few things didn't work for us. Our room was on 6th level with elevator only until 4th floor. Even parking lot ($35) below unit made us walk steep hill up. We had disabled person. Be mindful about it. Read less
Image of the Tripadvisor rating Once in a lifetime experience!

May 2, 2021 kjvzm Largo, Florida

Beautiful resort in a wonderful location! Close to Muir Woods and lots to do within walking distance. Friendly staff and excellent restaurant as well. Highly recommend if in the Sausalito area. Our room over looked the bay and marina area.
Image of the Tripadvisor rating Nicest Hotel in Sausalito!

Apr 30, 2021 819cjohnson Minneapolis, Minnesota

You simply cannot beat the overall vibe at Casa Madrona. Awesome rooms, great views, & very calm environment, which contrasts greatly from across the Bay. The location is also perfect, walking distance to everything one needs access to.
Image of the Tripadvisor rating Terrible service - very disappointed

Apr 27, 2021 Kathy T

I booked a hillside balcony room with a view for the night before my daughter's wedding. I called to confirm that we would have a room with a sofa bed (3 guests) one week before. I was told that "our room was locked in and assured it would be suitable for 3 guests". Upon arrival, we were given a different room that could not accommodate 3 people. … Read more
I booked a hillside balcony room with a view for the night before my daughter's wedding. I called to confirm that we would have a room with a sofa bed (3 guests) one week before. I was told that "our room was locked in and assured it would be suitable for 3 guests". Upon arrival, we were given a different room that could not accommodate 3 people. The associate who checked us happened to be the same person I spoke to on the phone. She admitted that “somehow our room was given away by someone else” even though she had “locked in our room”. I had specifically booked one room with a view for my daughters and me. The whole point was to stay in one room together. Wasted an hour in the lobby as she offered me poor excuses, called the manager after claiming no manager was available and offered me $100 refund to take a courtyard room. Finally she offered me 2 rooms on completely different floors and told me 2 of us could sleep in one and the third person in the other. It was so appalling that the guest behind us in line even offered us his room! I’m absolutely disgusted by the poor customer service. Any other reputable hotel would have addressed the problem immediately and with more respect for their guests. I spoke with Kayla (the front end manager) two days after who claimed that not charging me the resort fee back ( a whopping ~$35) was her solution! I'm still waiting to hear back from the general manager. The associate at the front desk claims this never happens but as I read the other reviews, it seems to be a common occurrence. This whole experience ruined what should have been a celebratory evening. Read less