Clift

Union Square, San Francisco

The hotel

This cutting edge luxury hotel in San Francisco is a stunning juxtaposition of the Italian Renaissance-style exterior, and modern Philippe Starck interior. The décor will have you swooning, as will the city views from the generously proportioned rooms, all of which feature luxury silks, leather, velvet and marble Starck bathrooms. The Velvet Room restaurant uses only the best locally grown, organic, seasonal produce to fill the menu with fabulous dishes. There’s a gym in which to work off your excesses and the legendary Redwood Room bar is where San Francisco’s A-listers come to see and be seen.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the heart of Union Square in walking distance to shops, theatre district, cable car and SOMA.

Hotel information

372 rooms on 17 floors in 1 building with 3 lifts. All with air-conditioning, satellite flatscreen TV, Bose® docking station, WiFi access*, radio alarm clock, mini-bar, in-room safe, iron, board, plush bathrobes and hairdryer. In-room spa/massage service available on request*. Standard King Rooms have 1 king-size bed, sleeping maximum 2 adults.

Deluxe King Rooms have 1 king-size bed, sleeping max 2 adults.

Standard Double/Double Rooms have 2 double beds, sleeping maximum 4 adults.

Deluxe Double/Double Rooms have 2 double beds, sleeping maximum 4 adults.

The Velvet Room (breakfast, lunch and dinner). Redwood Room (Starck-designed lounge and cocktail bar). Living room (lobby bar/library serving an array of drinks and snacks). Gym. 24-hour room service*. In-room massage and spa services available*. WiFi available*. Valet parking approx $50 plus tax per day (payable locally, subject to change).

*Denotes local charge.

One person must be aged 18 years and over in each room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1420)
  • Very good (1447)
  • Average (648)
  • Poor (303)
  • Terrible (212)
Image of the Tripadvisor rating Gritty City Vintage Deco

Jul 14, 2019 RockinTravelGuru901

The architecture and decor of this hotel is pretty cool, and is the best part of the experience. The location is great for easy access to bustling downtown San Fran. I also found the staff to be friendly and helpful, which goes a long way. I loved the furniture in my room. The bathroom was... small. The windows could have been cleaner. In my… Read more
The architecture and decor of this hotel is pretty cool, and is the best part of the experience. The location is great for easy access to bustling downtown San Fran. I also found the staff to be friendly and helpful, which goes a long way. I loved the furniture in my room. The bathroom was... small. The windows could have been cleaner. In my opinion, the $28 nightly facility fee is a classic bait and switch. Why charge a separate fee that is required rather than just include it in the room rate. The only plausible reason is to make it seem less expensive unless you read the fine print. I've seen other reviews here where they responded that they try to make it as clear as possible when purchasing the room. If the goal is clarity of the total price, why not just include it in the nightly rate? When I was checking out, I had to stop and remind the receptionist to discount my daily breakfast $10. If they commonly "forget" to include the discount, this hotel is raking in quite a profit from guests who fail to read the fine print. The most egregious price gouging I experienced, was that I saw someone being charged $6.00 in the breakfast room, for tea that was free of charge in the lobby. The waiter actually went into the lobby and grabbed the complimentary tea bags and charged the guest $6.00, the guest left visibly annoyed. Read less
Image of the Tripadvisor rating In an expensive city, this was the least expensive hotel.

Jul 10, 2019 mkarias1 Brick, NJ

My family of 4 stayed here as we visited San Fran for the first time. First impression was not great as the hotel is located on the border of Tenderloin and the Theater district. Tenderloin is the poorest area of San Fran so you will see a lot of homeless people. We arrived at night so saw a couple of prostitutes but not on Geary Street where… Read more
My family of 4 stayed here as we visited San Fran for the first time. First impression was not great as the hotel is located on the border of Tenderloin and the Theater district. Tenderloin is the poorest area of San Fran so you will see a lot of homeless people. We arrived at night so saw a couple of prostitutes but not on Geary Street where the hotel is located. As long as you do not go to the Tenderloin area, you are fine but just be aware that the neighborhood is not great (and I am originally from The Bronx in NYC). I can tolerate a lot of bad neighborhoods but not this Tenderloin. As long as you stay on Geary and walk down to Union Square, you will be OK. Don't walk to Taylor St. Pros:Room was huge (see pic); lots of closet space (two big closets); we arrived Fri night and the bar was hopping (seems to be a hot spot); hotel has doormen which is nice. Friendly staff. Cons: Neighborhood; no fridge or microwave (this should be standard in all hotels); small bathroom; they don't give enough towels (they can see there are 4 of us staying in the room, why only give 2 or 3 towels); double beds are like twin size so they are small (other hotels have queen size). No dressers to put our clothes in. Also no ice is available?? It is an older hotel that has been somewhat updated. It is hard to describe it. The floor we were on is painted blue and not attractive. There is a Starbucks across the street and a CVS a block away which is great. There is a David's Deli across the street too but its overpriced. Stay away. I would not recommend having a car in San Francisco. The parking at the hotel is expensive and driving around is not easy. The location is somewhat convenient (close to Union Square). You could walk to Chinatown but its a long walk. There is a cable car station nearby so you can ride that! Also, no one told us there was free coffee in the lobby. The $10 credit for breakfast seems like a crappy deal. We did not eat there but I am sure breakfast costs a lot at the hotel. $10 credit is really worthless and just an excess to charge fees to guests. I would not stay here again! Read less
Image of the Tripadvisor rating Iconic SF Hotel close to City Centre with good value.

Jul 7, 2019 keeb56 Martinez, California

Finally stayed here after living here all my life. While an old hote, it obviously has been completely updated. Even if you do not stay here the hotel Bar (The Redwood Room) is truly worth a visit! The Standard room was wonderful. LARGE. Very comfy bed, with plenty of closet space. In room safe and mini bar. Excellent value considering SF Hotel… Read more
Finally stayed here after living here all my life. While an old hote, it obviously has been completely updated. Even if you do not stay here the hotel Bar (The Redwood Room) is truly worth a visit! The Standard room was wonderful. LARGE. Very comfy bed, with plenty of closet space. In room safe and mini bar. Excellent value considering SF Hotel rates. Cons: lack of more than 2 drinking glasses, no ice machine and no coffee! Coffee is free to guests but one must schlep to the lobby. I'm sure the guests do not want to see ME Pre-Coffee in the morning! Read less
Image of the Tripadvisor rating Over priced, dirty, and not pet-friendly in most ways.

Jul 6, 2019 Sightseer08162028058 Reno, Nevada

Don't think this place is dog friendly. Yes you can bring dogs, but there is nowhere within a mile radius to let them go to the bathroom. When asked, staff told us they go on walks. Really, my animals are supposed to go to the bathroom on nasty streets. The "pet" friendly rooms also have filthy carpet and don't have an appealing smell. Just… Read more
Don't think this place is dog friendly. Yes you can bring dogs, but there is nowhere within a mile radius to let them go to the bathroom. When asked, staff told us they go on walks. Really, my animals are supposed to go to the bathroom on nasty streets. The "pet" friendly rooms also have filthy carpet and don't have an appealing smell. Just because I have a four-legged friend, doesn't mean I should be banished to filth. The inside of lobby is amazing. You walk back in time when you step in. The staff does a great job making you feel welcome. It is a rough area of town and they do a good job of keeping people out that don't belong. The room I stayed in was old and run down. Not just dirty carpet, peeling scum on tub and smelly. I definitely won't be back, as it was overpriced, run down, and not as advertised. Read less
Image of the Tripadvisor rating We really unsodisfied

Jul 5, 2019 stefania p Rome, Italy

One Word: unsodisfied. They asked US 28$ more for each day telling us that we could use 10$ of 28$ for breakfast. They didn't add that for 10$ you could not eat anything and that you must add 22$ to have breakfast, so 32$ in totale ti have breakfast. They believe that people are stupid and don't understand the trick... In addition to this, a… Read more
One Word: unsodisfied. They asked US 28$ more for each day telling us that we could use 10$ of 28$ for breakfast. They didn't add that for 10$ you could not eat anything and that you must add 22$ to have breakfast, so 32$ in totale ti have breakfast. They believe that people are stupid and don't understand the trick... In addition to this, a person who works there sell us the tickets to go to Alcatraz for 80$ each. When we went to Pier 33 we discovered that the price to go there was half prize: 40$ each. The tickets were sold out, he said. Incredibile!!! The hotel is in Tenderloin zone, the worsest in San Francisco. My suggest is: don't see the pictures of the hotel and change it. It is not a good choice. Read less