Hotel Triton

Union Square, San Francisco

The hotel

As chic as it is bohemian, Triton is one of the trendiest hotels in San Francisco. With a style all of its own, including suites designed by celebrities and art exhibits often hosted by the artists themselves, it’s one of those hotels you’re proud to ‘drop into conversation’ when you get home. The Triton team say it’s like staying with a fashionable friend who lives right by Union Square and Chinatown. With a Bag Butler to pick up your shopping from Union Square’s boutiques, an organic snack bar in your room, in-room spa treatments, and a wine social hour each evening, we think it’s probably better.

Amenities

  • Spa
  • Room Service
  • Valet parking
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre

Where is it

In the Union Square area, San Francisco’s main shopping district, the hotel is also just a stroll from Chinatown’s attractions and the Financial District. There are plenty of dining options around the hotel; in fact it sits between two popular restaurants, one of which offers room service to Triton guests. Transfer time from San Francisco International airport: 25 minutes.

Hotel information

140 rooms. All with air-conditioning, LG 32” flat-screen TV, and honor bar* (with healthy organic treats). Deluxe Rooms have 1 king-size, 1 queen-size or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Social Hour (daily at 5:00pm, complimentary wines, occasional local performers including musicians, poets, and tarot readers). Grab & Go (located in the lobby, with locally sourced, globally inspired snacks and drinks). Room service* (from Café de la Presse next door, limited hours). 24-hour workout facility. In-room spa service*. Complimentary WiFi. Valet parking $58 a night plus tax (payable locally, subject to change).

This hotel has a resort fee of $25 plus tax per room, per day (payable locally, subject to change)

Resort fee includes: - High speed WiFi - $5 Grab & Go voucher per stay - 24-hour access to fitness centre - 2 water bottles in room on arrival - Coffee and tea in lobby every morning. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (958)
  • Very good (818)
  • Average (296)
  • Poor (139)
  • Terrible (88)
Image of the Tripadvisor rating Refused to honor credit from power shortage cancellation

Jul 5, 2020 paultU3419IL

The afternoon of our reservation, a large power failure hit much of San Francisco, including the Triton. We went to the hotel but with no lights and no elevator, our reservation was cancelled. A year and a half later, we tried to book a room using our cancellation credit. The hotel refused to honor our credit, saying we needed to use it within… Read more
The afternoon of our reservation, a large power failure hit much of San Francisco, including the Triton. We went to the hotel but with no lights and no elevator, our reservation was cancelled. A year and a half later, we tried to book a room using our cancellation credit. The hotel refused to honor our credit, saying we needed to use it within a year. This restriction was not told to us when our reservation was cancelled. This is unfair and bad service. (The TripAdvisor form requires that we select a travel date. The available dates do not include when we tried to reschedule our stay so the date listed is incorrect.) Read less
Image of the Tripadvisor rating DOES NOT CARE ABOUT CUSTOMERS. TERRIBLE CUSTOMER SERVICE.

Jun 8, 2020 brettkim24

Absolute joke of a hotel refuses to give clients refunds due to the COVID 19 Pandemic. Me, like millions of other Americans, had plans that had to be cancelled due to the global pandemic. This hotel refuses to offer refunds. Shows exactly how much they care about their clients. Not even to mention that they expect me to pay the full rate even… Read more
Absolute joke of a hotel refuses to give clients refunds due to the COVID 19 Pandemic. Me, like millions of other Americans, had plans that had to be cancelled due to the global pandemic. This hotel refuses to offer refunds. Shows exactly how much they care about their clients. Not even to mention that they expect me to pay the full rate even though all their amenities are closed. Im absolute joke. Read less
Image of the Tripadvisor rating Great service, good location, would definitely stay again

Mar 28, 2020 udib273

Stayed for three nights, and greatly enjoyed our stay. - Service: We were welcomed at reception by Edric, who gave us excellent service throughout our stay, with recommendations, prompt answers for any question we may have had, and a wide smile. Really added to our experience. Other staff were very helpful and pleasent as well. - Room: upon… Read more
Stayed for three nights, and greatly enjoyed our stay. - Service: We were welcomed at reception by Edric, who gave us excellent service throughout our stay, with recommendations, prompt answers for any question we may have had, and a wide smile. Really added to our experience. Other staff were very helpful and pleasent as well. - Room: upon arrival we were offered an upgrade to a room with a larger bed but without a street view. The room itself wasn't too big, but we definitely got our money's worth. The room was clean and pleasent with all the regulat amenities. Only bad things I can think of: the corridor needed more light, and the shower had only a built-in showerhead (which was very aesthetic, but not as useful), without the option to adjust its direction. Could have used a hand held showerhead or at least a direction-adjustable showerhead. - Location: right next to chinatown, walking distance to many stores and restaurants. As foreigners we were worried about the distance from the Tenderloin, but the streets were very safe and you really shouldn't be concerned about it. Read less
Image of the Tripadvisor rating Great location and great customer service

Mar 10, 2020 _ubicas2015

We had a lovely stay in Triton. The front desk staff member Edric was super helpful and nice, he gave us some really good recommendations for local restaurants.The hotel was very clean. Great location, however the room wasn’t too spacious.
Image of the Tripadvisor rating Andre's Front desk guest services

Mar 4, 2020 ladisladoa

Greeted with great customer service late night check in. Quick, efficent and exceeded my expectations in every way I expected being the how late I was checking in. 😀 thank you Andre's couldn't ask for anything more. Ahd ice buckets were lovely. Cheers. Beds were so comfortable and room was lovely. Thank you Hotel Triton.