Villa Florence Hotel

Union Square, San Francisco

The hotel

San Francisco’s only Italian-inspired boutique hotel, Villa Florence is just steps from bustling Union Square, putting you in the perfect position for dropping off all those shopping bags. A charming urban retreat, it blends European flair with the energy of a major metropolitan city — so, why not grab yourself a cocktail or craft beer at the hotel's Bar Struzzo, then order some classic American food with an Italian twist.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Half a block from the shops and restaurants of Union Square and 2 blocks from the Powell Street cable car line.

Hotel information

189 rooms and suites. All with air-conditioning, flat-screen TV, telephone, complimentary WiFi, iHome docking station, mini-bar*, tea/coffee-making facilities, safe, hairdryer, iron and board. Deluxe Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults and 2 children.

Bar Struzzo (classic American food with a contemporary Italian twist, open for buffet breakfast, drinks and sharing plates for dinner). Fitness studio. Complimentary WiFi. Laundry/dry-cleaning facilities*. 24-hour room service*. Valet parking $58, plus tax per night (payable locally, subject to change).

This hotel has resort fees that are included in the room rate (subject to change)

Resort fee includes: - Wireless Internet access – Fitness centre – Computer usage in business centre – Complimentary newspapers – Town car within 2 miles of hotel, 7:00–9:00am, on first come first serve basis. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (672)
  • Very good (723)
  • Average (474)
  • Poor (214)
  • Terrible (162)
Image of the Tripadvisor rating Stop the hidden charge!!!

Mar 19, 2020 arkshi Stamford, Connecticut

I book the room through a third-party website for a business trip and paid in full in advance. After the stay, I realize there was further amenity fee and health care surcharge. They didn't disclose the charge in advance when you book through other website. Room is dirty. Cablecar station right outside of the window so you know how noisy it is.
Image of the Tripadvisor rating GREAT LOCATION BUT LOOK ELSEWHERE!

Mar 13, 2020 TiguanT Singapore, Singapore

Great location - Powell Bart Station, Union Square is just a couple of minutes' walk. Convenient to talk bart from airport to hotel. Walking distance to Chinatown and Fisherman's Wharf too. Room - Awful. Was given 419 and greeted with urine smell the moment we stepped in. Changed to 421 which was slightly better. However, we later realized… Read more
Great location - Powell Bart Station, Union Square is just a couple of minutes' walk. Convenient to talk bart from airport to hotel. Walking distance to Chinatown and Fisherman's Wharf too. Room - Awful. Was given 419 and greeted with urine smell the moment we stepped in. Changed to 421 which was slightly better. However, we later realized the whole of level 4 smells bad once we got out of the lift. We even bought a bar of soap from Lush opposite the hotel to leave in the room to let the smell lingers on. Service - Unique at Front Desk and the chinese man helping with the airport shuttle were helpful. Housekeeping - Disaster. We forgot to leave the SERVICE tag on the door knob and our room was not cleaned when we returned to our room. Bath Towels - They were not absorbent (quality issue?) and we had to use the hand towels to clean our body. In such, look elsewhere! Read less
Image of the Tripadvisor rating Okay

Mar 11, 2020 rbrep Salt Lake City, Utah

If you’re there to shop, the union square location is perfect. But you need to be aware that the trade off is is the smell of urine, excrement,cigarettes and pot outside your hotel entrance. Homeless people asleep blocking the streets night til morning. Hotel service is atrocious. They suspended housekeeping blaming the corona virus. The few… Read more
If you’re there to shop, the union square location is perfect. But you need to be aware that the trade off is is the smell of urine, excrement,cigarettes and pot outside your hotel entrance. Homeless people asleep blocking the streets night til morning. Hotel service is atrocious. They suspended housekeeping blaming the corona virus. The few housekeeping that’s left entered my room at 8 am without even knocking on check out day. They charge an amenity fee that covers WiFi and the gym. I used neither. You’re not made aware of this fee until check out. Read less
Image of the Tripadvisor rating Miserable Experience

Mar 2, 2020 WillyWonkaWonky

I'll spare you the details of the dirty room, filthy shower, windows that didn't lock, super lumpy bed, broken TV, etc.. Just look elsewhere near the Hyatt or Marriott near Union Square and don't stay here!
Image of the Tripadvisor rating You get what you pay for

Feb 24, 2020 jt959

Went to find a hotel room near union square. Got this offer for Villa Florence and the price was great - so I booked it. Got there and was put in a tiny room. Bed, dresser, chair no desk, no space, tiny room. Two windows that looked out onto a wall 20 inches away and a dark airshaft. Technically they were windows, but I would have classified this… Read more
Went to find a hotel room near union square. Got this offer for Villa Florence and the price was great - so I booked it. Got there and was put in a tiny room. Bed, dresser, chair no desk, no space, tiny room. Two windows that looked out onto a wall 20 inches away and a dark airshaft. Technically they were windows, but I would have classified this as a windowless room. Shower had water restrictors in place that meant showering in a trickle of water. To put it simply - I got what I paid for. Paid almost nothing - got the same. Read less