Villa Florence Hotel

San Francisco, USA

The hotel

San Francisco’s only contemporary Italian-inspired boutique hotel, Villa Florence is just steps from bustling Union Square, putting you in the perfect position for dropping off all those heavy shopping bags. The hotel's Bar Struzzo serves cocktails, craft beers and classic American food with a contemporary Italian twist. There are also a multitude of restaurants nearby, so you're never short of dining options from a casual snack to a full on feast. A charming urban retreat, this boutique hotel blends European flair with the energy of a major metropolitan city, showcasing both aspects perfectly and if the hills of San Francisco don't challenge you enough, there's a fitness studio to keep you on top of your goals.

Amenities

  • Bar
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Half a block from the shops and restaurants of Union Square and 2 blocks from the Powell Street cable car line.

Hotel information

189 rooms and suites. All with air-conditioning, flat-screen TV, telephone, complimentary WiFi, iHome docking station, mini-bar*, tea/coffee-making facilities, safe, hairdryer, iron and board. Deluxe Rooms with 1 king-size bed or 2 queen-size beds, sleeping maximum 2 adults and 2 children.

Bar Struzzo (classic American food with a contemporary Italian twist, open for buffet breakfast, drinks and sharing plates for dinner). Fitness studio. Complimentary WiFi. Laundry/dry-cleaning facilities*. 24-hour room service*. Valet parking $58, plus tax per night (payable locally, subject to change).

This hotel has resort fees that are included in the room rate (subject to change)

Resort fee includes: - Wireless Internet access – Fitness centre – Computer usage in business centre – Complimentary newspapers – Town car within 2 miles of hotel, 7:00–9:00am, on first come first serve basis. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (638)
  • Very good (698)
  • Average (448)
  • Poor (190)
  • Terrible (137)
Image of the Tripadvisor rating Great location, wonderful staff!

May 22, 2019 Veronica A

My husband and I are from NY and came to SF for a friends' wedding weekend. The wedding was just outside of SF city center, so we thought that when we didn't have wedding obligations, it might be nice to stay downtown and in the city. We found Villa Florence on TripAdvisor and after reading reviews and browsing, we decided to give it a shot. It… Read more
My husband and I are from NY and came to SF for a friends' wedding weekend. The wedding was just outside of SF city center, so we thought that when we didn't have wedding obligations, it might be nice to stay downtown and in the city. We found Villa Florence on TripAdvisor and after reading reviews and browsing, we decided to give it a shot. It was lovely! The rooms were clean and the location was downtown and right across from Union Square. AND, when told the staff that we were also celebrating our 2 year wedding anniversary, they promptly upgraded us to a suite, which was lovely! Friendly and considerate staff, wonderful location, quiet, clean and reasonably priced - checked off all the boxes! Would definitely recommend this! Read less
Image of the Tripadvisor rating Over charged and never reply email!!!

May 20, 2019 moon k

Stayed for two nights on Apr 2019, the room was just...like a motel room and bottom of the room door located 10cm away from the floor. So, people from outside can see inside of the room if they want to. It is creepy. And once I came back from USA, I’ve checked my credit card bills and I found the hotel charged me more than what It has to be.… Read more
Stayed for two nights on Apr 2019, the room was just...like a motel room and bottom of the room door located 10cm away from the floor. So, people from outside can see inside of the room if they want to. It is creepy. And once I came back from USA, I’ve checked my credit card bills and I found the hotel charged me more than what It has to be. I’ve sent email to get my payment detail but no reply until now! I tried to contact them on their website, but still not response too. What’s different with robbery and this hotel??? Take customer’s money whatever they want and dont want to give any recipe? Omg Read less
Image of the Tripadvisor rating Mother's Day Weekend

May 13, 2019 Laura H Gladstone, Oregon

The hotel is very nice - clean and comfortable and quiet - there was no noise from the other rooms AT ALL, which is always a treat. Staff bent over backwards to accommodate any request. Only downside is the sink in the bathroom and the tub didn't drain well - I get it's an old historic building - but you might want to take a look at the… Read more
The hotel is very nice - clean and comfortable and quiet - there was no noise from the other rooms AT ALL, which is always a treat. Staff bent over backwards to accommodate any request. Only downside is the sink in the bathroom and the tub didn't drain well - I get it's an old historic building - but you might want to take a look at the bathroom in 509 - Yes I of course, forgot to mention it to the desk. All in all - if you're looking for value - clean - nice service and and a walking or UBER experience. This is a great spot. Read less
Image of the Tripadvisor rating Small WIth Few Amenities

May 13, 2019 mbenson36 Baton Rouge, Louisiana

The hotel is smaller than it appears in photos. No counter space in the bathroom and room only for the large bed and TV in the sleeping space. There was no place for our suitcase. Prepare to pay $8 from the snack bar for bottled water and $5 for a candy bar, chips or nuts. I had a $44 tab for a few bottles of water and a few snacks. Also be aware… Read more
The hotel is smaller than it appears in photos. No counter space in the bathroom and room only for the large bed and TV in the sleeping space. There was no place for our suitcase. Prepare to pay $8 from the snack bar for bottled water and $5 for a candy bar, chips or nuts. I had a $44 tab for a few bottles of water and a few snacks. Also be aware that your rate does not include taxes. There was another $77 added at checkout for two nights. The hotel is clean, the staff is excellent but I'm not convinced the amenities or value iis good. Shop around. Read less
Image of the Tripadvisor rating Great location, good price but some modernising needed above the lobby

May 7, 2019 eatgosee Dubai, United Arab Emirates

Villa Florence is a hotel full of character and certainly one that draws upon the modern and esoteric elements of the city of San Francisco. From the larger-than-life ostrich poised in front of a tangerine quilted backdrop to The excellent handmade cocktails cert every night during happy hour from 5 to 6 PM in the lobby bar, there are little… Read more
Villa Florence is a hotel full of character and certainly one that draws upon the modern and esoteric elements of the city of San Francisco. From the larger-than-life ostrich poised in front of a tangerine quilted backdrop to The excellent handmade cocktails cert every night during happy hour from 5 to 6 PM in the lobby bar, there are little touches hear that could make this hotel great. The rooms are a decent size given the very central location and price points for the hotel. We had a twin room which comfortably since two double beds; there is also a separate built-in wardrobe that also stores a very large suitcase. The bathroom is indeed very small but Squeezin a full-size both type as well as a shower, toilet and sink. It is certainly a bathroom the only allows for one person at a time. The room is warm, the Wi-Fi is first, the TV is large and perfectly functional and there is a well-stocked minibar available. The lighting in our room was largely artificial as the windows have French shutters that restrict the light and, in any event, the room only faced onto a wall of other rooms in the hotel. If you enjoy natural light that you may want to ask for a room that specifically looks out onto the street if this is available. I sense that originally this is somewhat of an older hotel as the rooms are not exactly soundproof; I could hear each time someone above me was moving as well as people walking up and down the corridor in front of the room. If you are a light sleeper this is something that you want to take into consideration when staying here. At the time of this review, TripAdvisor does not mention that there is a fitness centre or gym here. Indeed there is one available on the second floor which is a decent size and thoughtfully equipped. I have certainly been to worse gyms in larger hotels with fancier brand names. The location speaks for itself. Union Square is surrounded by some of the best shopping in San Francisco and you are within striking distance of Chinatown, market Street, SOMA and of course the BART. There is also a handy Walgreens moments from the hotel that also stocks decent breakfast items and snacks. The staff there are quite friendly and more than happy to help out and ensure that you have a great experience. This was evident from the check in with the chatty reception who was keen to let us know what was in the area. The bartender in the evenings certainly holds his own chatting with everyone at the bar while making drinks. When I come back here and stay again? The hotel has a lot to offer and given the relatively modest price points for the location, it is indeed hard to beat. The reception told us that at the time of checking in and therefore at the time of this review, the hotel have just taken on a new management within the last week. To that end, if the new management can make adjustments to modernise elements of the hotel (including some soundproofing) whilst retaining the idiosyncrasies, the service quality and price point: this hotel would be an excellent stay. Read less