Hilton Seattle

Seattle, Seattle & Washington State

The hotel

Like any reputable downtown hotel, Hilton Seattle’s best attraction is its setting. In this case, the address puts you within strolling distance of all those travel book favourites, from Pike Place Market to historic Pioneer Square; among some of Seattle’s best dining and shopping venues; and just three blocks from the light rail network. This modern urban pad’s location also means many guestrooms reveal city skyline or Puget Sound views, framed by big bay windows – with rooms starting on floor 14 to give maximum exposure. Downstairs, the lobby lounge and Redtrees Restaurant & Bar bring their own eye-diverting treats, from microbrews to delicious handcrafted dishes.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In downtown Seattle, with easy access to attractions such as Pike Place Market, restaurants, shopping and entertainment. The light rail is just three blocks away. Driving time from Seattle airport: 30 minutes.

Hotel information

239 rooms on the 14th to 29th floors. All with large bay windows, air conditioning, flat-screen HDTV, WiFi*, coffee-maker, mini-fridge, hairdryer, iron and ironing board. Standard Rooms, on the 14th–23rd floors, have either 1 king-sized bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

City View Rooms are on the 21st–23rd floors with a partial view of Elliott Bay and the Seattle skyline, with either 1 king-sized bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Executive Rooms are on the 24th–29th floors with city views and complimentary access to the Executive Lounge, with either 1 king-sized bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Redtrees Restaurant + Bar (American cuisine with a Pacific Northwest flair, open for breakfast, lunch and dinner). Lobby lounge. 24-hour fitness centre. Self-parking $45 plus tax, per night (payable locally, subject to change).

*Denotes local charge

Please note: this hotel is 100% non-smoking, including e-cigarettes. A fee of $250 will be assessed for smoking in-room.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (41)
  • Very good (18)
  • Average (13)
  • Poor (9)
  • Terrible (5)
Image of the Tripadvisor rating Noisy Rooms

Aug 17, 2020 D3178XTjeffe

Fan in bathroom does not turn off had to close bathroom door to drawn out noise. Air in air also very loud and did not cool room to desired temperature. Ice machine outside in hallway could be heard in room.
Image of the Tripadvisor rating Severely Lacking

Aug 3, 2020 Morgan M Denver, Colorado

We recently stayed here for a couple of nights. We ended up having to move to a different Hilton property in Seattle because of our experience-or rather lack there of. Before I go any further, yes, I realize there is a pandemic going on, and some hotel services will not be available or have to be modified. However, I do expect that even in times… Read more
We recently stayed here for a couple of nights. We ended up having to move to a different Hilton property in Seattle because of our experience-or rather lack there of. Before I go any further, yes, I realize there is a pandemic going on, and some hotel services will not be available or have to be modified. However, I do expect that even in times of a pandemic that the air conditioning in the room will work. We checked in to our first room, and that was not the case. Our fridge also was not working. The maintenance person brought us a new one, which we appreciated. With the air conditioning, we thought perhaps it would cool down, and the air was turned off since there had not been anyone in the room previously. Finally, we couldn't stand it any longer. We called the front desk. The maintenance person had left for the night, so our only option was to move rooms, which the front desk/night audit person was not thrilled about. In our second room, the air conditioning also was not working. We stuck it out for that night. We let the front desk know the following day, and asked that they come and fix it while we were out. They did send someone who turned the thermostat down to 60, but the temperature in the room still wouldn't get below 73. We went to the front desk again to see if they could fix it because it was still super hot. The agent couldn't have been less bothered about our issue. Instead of passing on to maintenance that our room was too hot, when he went to the room while we were out for the evening, he turned the thermostat back up without fixing anything. The only saving grace of the customer service at this property (and the only reason it gets 2 stars instead of 1) was Ann at the front desk, who was the only person genuinely apologetic and concerned, and followed up with us. To everyone else we encountered, they could not have cared less. And I will note that we have high status with Hilton. Not even that mattered. The hotel is a bit dated, yes, but even that wasn't a huge deal for us. It has a great walkable location, but they need to beef up their staff and customer service-even in times of COVID. Read less
Image of the Tripadvisor rating Super Disappointed

Jul 30, 2020 melanie_0409 Los Angeles, California

The majority of the staff is very friendly and helpful. But the hotel itself is rundown. Carpets were dirty with burn holes, closet door difficult to slide open, and the toilet looks like something that was pulled from an airport bathroom. Really people? You couldn’t spring for a better looking toilet? The biggest issue we had was noise! Every… Read more
The majority of the staff is very friendly and helpful. But the hotel itself is rundown. Carpets were dirty with burn holes, closet door difficult to slide open, and the toilet looks like something that was pulled from an airport bathroom. Really people? You couldn’t spring for a better looking toilet? The biggest issue we had was noise! Every night and morning we hear loud bangs... finally realizing that it’s people’s doors being open and shut. The door to the room loudly closes and is very noisy. The second noise problem was the heater/ac unit. It was not just LOUD, but crackled nonstop. I couldn’t sleep with it on so had to sleep hot each night. Hotel needs an upgrade. There really is no lobby, the entrance is very unassuming... no place to pull up and take out luggage. Parking is a ridiculous $45 a day and the garage has super tiny spots. Read less
Image of the Tripadvisor rating I was treated different

Jul 5, 2020 edyk2017 Anchorage, Alaska

I stayed at this hotel for a day and hated it! I get there, ring the bell and all i hear is "what do you want", am like "I have a reservation?". At this point I didn't even want to stay there but I was tired and needed some rest before my morning flight. I waited in line as the attendant helped another lady check in. He asked her what they could… Read more
I stayed at this hotel for a day and hated it! I get there, ring the bell and all i hear is "what do you want", am like "I have a reservation?". At this point I didn't even want to stay there but I was tired and needed some rest before my morning flight. I waited in line as the attendant helped another lady check in. He asked her what they could do to make her stay comfortable, and also if she wanted some water. My turn comes and all I hear is "can I see that ID again?, " I hand over my ID and he stares at it together with my credit card for about a minute. He basically throws it back at me and finalizes my check in. No "is there anything we can do....."No " do you need some water ", NOTHING! I take the elevator up to my room and I decided to order some food. I instructed the uber driver to leave the food at the front and have them call me. About an hour after my food got there, no one cared to alert me, it was basically cold by the time I went down to get it. The attendants excuse "we don't call rooms for food.....". If you are black, stay away from this sh**hole Read less
Image of the Tripadvisor rating Not very clean

Apr 22, 2020 Abqtraveler33

I stayed at the Hilton Seattle for a couple of nights before my train trip out of the state. This was during the COVID lockdown. After settling in the room, I noticed that it was not cleaned very well, even though the hotel left a notice stating it had been sanitized for my stay. There were hairs and crumbs on the bathroom floor and hairs in the… Read more
I stayed at the Hilton Seattle for a couple of nights before my train trip out of the state. This was during the COVID lockdown. After settling in the room, I noticed that it was not cleaned very well, even though the hotel left a notice stating it had been sanitized for my stay. There were hairs and crumbs on the bathroom floor and hairs in the sink. The remote control was disgusting and looked as if it had never been wiped. The coffee maker was dusty and the cabinet door handle to the refrigerator was filthy. There was food crumbs on the floor at the base of the bed. I used many of my own disinfectant wipes to clean the room. I was very disappointed and will most likely never stay at this Hilton again, even though I am a Hilton Honors Member. However, the staff were friendly and helpful during my stay. When I checked out of the hotel, the receptionist did not ask how my stay was, or else I would have explained the issues to them. Read less