Hilton Galveston Island Resort

Galveston, Texas

The hotel

The Hilton Galveston Island Resort is conveniently located on a 32-acre year-round beachfront resort overlooking the magnificent Gulf of Mexico and its sun-drenched beaches. Perfectly situated to enjoy all that this small island offers. Galveston has all the charm of a small southern town and is only 40 minutes south of Houston. Just 32 miles long and two and a half miles wide, with soft sandy beaches to relax on and 19th century architecture with interesting history and unique beauty to see. In the hotel you can enjoy a relaxing dip in the pool and let the waters help melt anyway any pre-holiday tensions you have. You can choose from the restaurant in the hotel; indulge in delicious, innovative food at the onsite Palm Court restaurant, or just a few steps outside of the hotel you can enjoy some traditional Gulf Coast seafood specialties at Landry's Seafood House which is located next door to the hotel or the well known children’s favourite the Rainforest Café.

Amenities

  • Bar
  • Swimming Pool
  • Hot tub
  • Families
  • Free Parking
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Wheelchair access
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

On the historic Seawall Boulevard at the 32-acre San Luis Resort, within close walking distance of the beach, fishing piers, shopping and restaurants.

Hotel information

239 rooms in 2 buildings of 10 floors and 6 floors with 2 lifts. All with air-conditioning, 32” flat-screen cable TV, with pay-per-view films* and video games, Clock radio with MP3 connection, Complimentary WiFi, telephone, tea/coffee maker, hairdryer, safe, iron and board and bathrobes. Standard Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults or 2 adults and 2 children.

Outdoor swimming pool. Jacuzzi. Swim-up bar (seasonal). Fitness centre. Coconut Grill, poolside restaurant open for lunch (seasonal). Complimentary WiFi. Cash machine. Palm Court, serving Gulf Coast specialities for breakfast, lunch and dinner. Laundry*. Room service*. Complimentary self-parking. Valet parking $15 plus tax per night (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1649)
  • Very good (720)
  • Average (450)
  • Poor (273)
  • Terrible (202)
Image of the Tripadvisor rating Weekend

Apr 18, 2021 coreyc1880

The staff members were welcoming and friendly. The facilities and rooms were very clean. It was cool there was a breakfast buffet, but in a secure way (with only an employee serving customers) to protect the health of the guests.
Image of the Tripadvisor rating Stay somewhere else

Apr 18, 2021 meghaneh6284 Tyler, Texas

Check in was a nightmare. Took 45 minutes, a call to my bank, and eventually walking 10 feet to the ATM to pull out cash because the card that was being declined in their system (due to an invalid expiration date being entered per my bank) to pay for my room. Staff was very condescending and refused to accept that this was obviously something… Read more
Check in was a nightmare. Took 45 minutes, a call to my bank, and eventually walking 10 feet to the ATM to pull out cash because the card that was being declined in their system (due to an invalid expiration date being entered per my bank) to pay for my room. Staff was very condescending and refused to accept that this was obviously something wrong with their system. Same thing happened to 5 other people traveling in my same group. Also police showed up to escort drunk lady in her bikini out and a man screaming in the lobby. Awful experience. Read less
Image of the Tripadvisor rating Customer service!!

Apr 18, 2021 Lynn_kc77

Just a short overnight stay and I wish we could have stayed longer! The room was great, bed was super comfy, breakfast was good. It was a bit too cold to enjoy the pool...sad about that. Extremely friendly staff!! Chris Corey went above and beyond to accommodate. His friendly personality and commitment to provide great customer service should be… Read more
Just a short overnight stay and I wish we could have stayed longer! The room was great, bed was super comfy, breakfast was good. It was a bit too cold to enjoy the pool...sad about that. Extremely friendly staff!! Chris Corey went above and beyond to accommodate. His friendly personality and commitment to provide great customer service should be commended. I look forward to visiting again when I can enjoy the pool and other outdoor amenities. Hands down enjoyable stay!! Read less
Image of the Tripadvisor rating Terrible and gross

Apr 9, 2021 Pinto_Magic Detroit, Michigan

The bed frame/headboard was all peeled off like some run down hotel, some random worker walked into my room and my moms room uninvited asking for a cigarette - just walked in. I called front desk to file report, they did nothing. I spoke with jeremey regarding our room -which wasn’t ready at 5:30pm and they said it was and my son is in a wheel… Read more
The bed frame/headboard was all peeled off like some run down hotel, some random worker walked into my room and my moms room uninvited asking for a cigarette - just walked in. I called front desk to file report, they did nothing. I spoke with jeremey regarding our room -which wasn’t ready at 5:30pm and they said it was and my son is in a wheel chair we brought him all the way up to the 8th floor and the rooms weren’t even CLOSE to being done- it wasn’t until the next day when we woke up we noticed the headboard all ripped. I have pictures of you would like them. Also, the vent in the bathroom was disgusting but I was seriously concerned for our safety when the Hilton employee just walked into our room!! This was a disaster trip and we spent $2000+ here for rooms! I expected much much more from the Hilton!! We visited in August and had a great time so we came back and brought family and friends - had 3 rooms!! This was scary, disgusting and a complete embarrassment. Further, the ceiling in our room was half-axx painted I can see where the painters stopped but they tried to cover mold and did not prime it so the ceiling was all disgusting and moldy with paint over it. I’m allergic to mold, so feel free to pay for all the Claritin D I had to take just to sleep in a room with a bed that looked like it belonged in a horror flick and random Hilton employees/men walking into our room without invitation- and no one at front desk does anything about it?!! I also had to walk by puke outside the hot tub from all the locals that just use the pool and hot tub at your hotel whenever they feel like it- absolutely no security! I know this because I spoke with “guests” in hot tub over our 7 days at your resort AND none of them were staying at hotel- As they ALL said “we just come for the night”!!! This is not a Hilton standard I expected and likely will choose Marriott hotels from this point forward. I have pictures of everything - except the puke. I just had to walk away from it!! One last thing, they need to replace the beds.... they are “leaning” and not comfortable!! If you plan on staying here, be prepared for sore back, possibly get robbed as employees just enter your room at their own free will (looking for a smoke) and beware the rooms are dilapidated! Read less
Image of the Tripadvisor rating Very dumpy

Apr 7, 2021 xiphoid76 Minneapolis, Minnesota

We were very excited to stay here for our first time in Galveston, but were very disappointed. The hotel is quite dumpy. Needs a complete renovation. Hotel room was very dirty - cushions, floor and bathroom were gross. Got stuck in the elevator twice. Location ok. Balcony small with lots of bird poop all over. Floor in room wet by AC. AC… Read more
We were very excited to stay here for our first time in Galveston, but were very disappointed. The hotel is quite dumpy. Needs a complete renovation. Hotel room was very dirty - cushions, floor and bathroom were gross. Got stuck in the elevator twice. Location ok. Balcony small with lots of bird poop all over. Floor in room wet by AC. AC did not work well, WiFi was ok. Pool nice. Would stay elsewhere again next time here in town. Read less