Westin Riverwalk San Antonio

San Antonio, Texas

The hotel

Both the look and location of The Westin Riverwalk guarantee you a genuine San Antonio experience. Dressed in the Spanish Colonial style the city’s famous for, this downtown hotel sits on the corner of Market and Navarro – right on the historic San Antonio Riverwalk. It shows off its riverside setting at every opportunity, whether you’re dining on the patio of Zocca Cuisine D’Italia, sitting on the waterfront loggia with a takeaway Starbucks® and pastry from Cafecito, or sipping cocktails at the seasonal Rooftop Pool Bar after a dip in the heated pool. You’ll have time to while away hours in the Woodhouse Day Spa®, as your location makes seeing the famous sights of San Antonio easy – with the Alamo, San Antonio Zoo, Majestic Theatre, and Alamodome all within 500 metres of The Westin Riverwalk.

Amenities

  • Spa
  • Swimming Pool
  • Valet parking
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

Located on the Riverwalk, close to many local attractions.

Hotel information

473 rooms. All with the classic Westin Heavenly Bed®, 42" flat-screen HDTV, air-conditioning, telephone. Cityscape Rooms with 1 king-size or 2 double beds, sleeping maximum 4 adults.

Riverside Rooms offer a private balcony with 1 king-size or 2 double beds, sleeping maximum 4 adults.

Premium Riverview Rooms offer a balcony with riverside views and 1 king-size or 2 double beds, sleeping maximum 4 adults.

Zocca Cuisine D'Italia, Cafecito (grab and go café), pool bar (seasonal). Outdoor heated pool. Spa*. 24-hour fitness centre. Complimentary WiFi in public areas. Concierge desk, business centre. 24-hour room service*. Gift shop. Dry-cleaning service*. Valet parking $39 plus tax per night (payable locally, subject to change).

*Denotes local charge

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3036)
  • Very good (967)
  • Average (286)
  • Poor (138)
  • Terrible (86)
Image of the Tripadvisor rating Location Location Location

Dec 2, 2019 Traveller2920 Los Angeles, California

+ Location is perfect, walking distance to major attractions and most important The Riverwalk, Mercado, Cathedral, Alamo and much more attractions just short walk. + Clean and spacious rooms. - Some downside points, our room was 12th floor and there were lots of loud banging from 13th floor throughout day specially early morning, very… Read more
+ Location is perfect, walking distance to major attractions and most important The Riverwalk, Mercado, Cathedral, Alamo and much more attractions just short walk. + Clean and spacious rooms. - Some downside points, our room was 12th floor and there were lots of loud banging from 13th floor throughout day specially early morning, very distracting, not sure what it was, construction or people. - Hotel room doors are sooo heavy that when people go in or out their rooms and let the door go it bangs sooo loudly that wakes you up middle of night or early in morning. They should put some sort of door mechanism that supports the door and closes slowly rather the loud distracting bang sounds. + Rooms have shampoo, shower gel, soap (if something is missing you need to ask) towels, rope, hairdryer, small refrigerator, coffee machine, tea, coffee etc. - Bathrooms missing Q-tips you have to ask for it to get it, that’s so odd. No shower cap. +- Most staff are very friendly, specially Ruby front desk, she is very kind and helpful about everything. There were this very young dark hair, short girl first day our check in that was unhelpful and didn’t guid us with anything. But overall the rest staff very helpful. - The Wifi keeps kicking you out when you put your phone down like 5 min, it’s annoying, you constantly have to go setting WiFi and login. + Overall we had good stay , mainly the location is fantastic. San Antonio is magical. Read less
Image of the Tripadvisor rating Underwhelmed

Dec 2, 2019 Hovitez1979 Cambridge, United Kingdom

So before I outline my review it’s worth noting I’m a world traveller and Marriott Bonvoy Gold Elite member, e.g. I’ve stayed in a lot of SPG/Marriott Group residents. My overall vacation / holiday in San Antonio has been good. It’s a lovely city and the Riverwalk, choice of eateries and USA history is all within a stones throw of the Westin.… Read more
So before I outline my review it’s worth noting I’m a world traveller and Marriott Bonvoy Gold Elite member, e.g. I’ve stayed in a lot of SPG/Marriott Group residents. My overall vacation / holiday in San Antonio has been good. It’s a lovely city and the Riverwalk, choice of eateries and USA history is all within a stones throw of the Westin. Location wise it scores a 10. Unfortunately the service was not so good. Housekeeping were poor. 3 days during a 13 night stay our room was not made up. The 10 other days the cleaner often didn’t make the beds or change the bedding. She didn’t dust that’s for sure. Nor did she clean the bathroom. We got no body wash just shampoo. No tea bags replaced. In other Marriotts I get everything replenished daily. There was no turn down service, no chocolate on a pillow. The hotel was generally dirty. Daily room service from other rooms was left in hallways. This includes glasses. Dangerous for children or guests with visual impairments. Felicity the concierge was very helpful and friendly. She gave great advice. The pool area was nice, but no option to get a drink or snack whilst soaking up the sun. Overall the hotel lacks attentiveness. At $339 a night or £280ish I expect a lot lot lot more. I had a accessible bedroom which didn’t match my gold status entitlement. The room did have a good bed for a hoyer/hoist lift to go under. The wetroom was ok. But no grab handles close to the toilet. Rooms had Braille numbers on door but no Braille for anything else in the room. Read less
Image of the Tripadvisor rating Our Staycation was a Major Success

Dec 1, 2019 927donaldv San Antonio, Texas

Every year we stay at the Westin and once again it was a major success. Everyone is so nice and the hotel is beautiful. One of our favorite properties in the world. The staff is amazing from the bellman to the front desk (sorry I can't remember the name of the person working Saturday morning but what service and positive attitude. A shout out to… Read more
Every year we stay at the Westin and once again it was a major success. Everyone is so nice and the hotel is beautiful. One of our favorite properties in the world. The staff is amazing from the bellman to the front desk (sorry I can't remember the name of the person working Saturday morning but what service and positive attitude. A shout out to Jose who greets us every year and starts our stay off in a wonderful way.. Read less
Image of the Tripadvisor rating Thanks giving weekend at the River Walk

Dec 1, 2019 march19131 Los Angeles, California

Stayed in 2 connecting rooms river view rooms for our family of five. Front desk manager was very accommodating and helped our family get connecting rooms. Hotel is in a great location, quite, good service and rooms we stayed in where clean and updated. The one restaurant at the hotel has what you need at the hotel, there is also a convenient to… Read more
Stayed in 2 connecting rooms river view rooms for our family of five. Front desk manager was very accommodating and helped our family get connecting rooms. Hotel is in a great location, quite, good service and rooms we stayed in where clean and updated. The one restaurant at the hotel has what you need at the hotel, there is also a convenient to go cafe for your quick bite. Didn’t use the pool, looked small but attractive. Hotel right at the river walk and a pleasant short walk away from other major restaurants at the River Walk, The Alamo, River Center Mall and Historic Market Place. Buffet breakfast on weekdays had an omelet station, buffet overall not very impressive, but adequate. I would say at the Westin Riverwalk again. Read less
Image of the Tripadvisor rating A Wonderful Holiday Experience

Dec 1, 2019 377allanj Wichita Falls, Texas

We celebrated our honeymoon, 2nd marriage here. The hotel is great, right on the river. Staff is friendly and helpful. Phyllis the conceirge and Diamond who worked the front entry were outstanding. Our car stayed in the parking garage across the street for 6 days as everything needed is within walking distance or Uber/cab. The breakfast buffet is… Read more
We celebrated our honeymoon, 2nd marriage here. The hotel is great, right on the river. Staff is friendly and helpful. Phyllis the conceirge and Diamond who worked the front entry were outstanding. Our car stayed in the parking garage across the street for 6 days as everything needed is within walking distance or Uber/cab. The breakfast buffet is wonderful, we treated ourselves twice. Honestly, 100% great. This is our last night, I don't want to leave! Read less