Park City Peaks Hotel

Park City, Utah

The hotel

This is a popular well-priced hotel that goes out of its way to keep its guests returning. The welcoming lobby with its crackling stone fireplace is the first thing that greets you as you walk into the hotel, and it makes you feel instantly at home. Then you’re shown to your cosy bedroom, attractively decorated in neutral creams and golds and you feel even better. By the time you’ve had a drink and a chat with one of the friendly locals in the relaxed sports bar you’ll probably never want to leave! And that’s before you’ve taken a dip in the warm, indoor/outdoor pool or felt the hot tub’s bubbles work their magic on your exhausted leg muscles after a day exploring the three different ski resorts that the local free shuttle will take you to. As if this wasn’t enough, the hotel throws in a complimentary breakfast every morning to set you on your way to the slopes, and for days off from the slopes you can enjoy a wander around historic Main St, dropped off free by the hotel! No wonder this place is so popular!

Amenities

  • Bar
  • Ski
  • Swimming Pool
  • Hot tub
  • Internet Access
  • Restaurant

Where is it

Sitting snugly on the edge of Park City, within a short drive of the slopes.

Hotel information

131 rooms on 3 floors in 1 building. All with satellite TV, wireless Internet access, alarm/clock radio, mini-bar, iron and board, hairdryer, tea and coffee-making facilities. King Rooms with 1 king-size bed, sleeping maximum 2 adults and Queen/Queen Rooms, sleeping maximum 4 adults.

Heated indoor/outdoor swimming pool and hot tub. Sauna. Park City, the Canyons and Deer Valley Resort are within a 3-mile drive of the hotel with complimentary shuttle to all. Rustic Creek Grille (breakfast, lunch and 3-course dinner. Upper Deck (lively top floor sports bar with flat screen TVs). Complimentary breakfast and shuttle for trips to historic Main St, Kimball Junction outlet malls and the 3 ski areas.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (311)
  • Very good (94)
  • Average (23)
  • Poor (19)
  • Terrible (15)
Image of the Tripadvisor rating 40th Anniversary

Oct 26, 2020 switbart Sparta, Illinois

I have never stayed in a cleaner room! We booked a king suite which included a full kitchen, double head shower and living area. The pool and workout rooms looked great although we did not use them. They were very COVID safe. The help was quite accommodating as well. The area is beautiful and we loved the historic downtown area for walking and… Read more
I have never stayed in a cleaner room! We booked a king suite which included a full kitchen, double head shower and living area. The pool and workout rooms looked great although we did not use them. They were very COVID safe. The help was quite accommodating as well. The area is beautiful and we loved the historic downtown area for walking and shopping. The mountains surrounded the city are gorgeous. Read less
Image of the Tripadvisor rating Avoid at all costs. Not worth it.

Oct 25, 2020 Mikeywonderful Beverly Hills, California

Had a disappointing stay at Peaks Hotel in Park City. Let’s get right to business. The Hotel Property is located at the entrance of Park City right off the highway. Easy access. The grounds appeared clean, there was a driveway to the main entrance filled with many cars and people in and around the front entrance and restaurant, it’s definitely… Read more
Had a disappointing stay at Peaks Hotel in Park City. Let’s get right to business. The Hotel Property is located at the entrance of Park City right off the highway. Easy access. The grounds appeared clean, there was a driveway to the main entrance filled with many cars and people in and around the front entrance and restaurant, it’s definitely a very busy property. Check-in was interesting; i sensed a bizarre paranoia from the front desk staff. This paranoia wasn’t directed towards me, but would later make sense during my stay. Allow me to explain. I was first bombarded with a checklist of everything i was not allowed to do on property followed by a laundry list of amenities i wouldn’t enjoy during my stay. I left thinking, “what am i paying for” and “geez this property is not very welcoming.” I was first assigned room 120; located on the right side of the building, directly next to the pool and sauna area, also directly across from the Hotel public bathrooms and ice machine. Yay, winning location, right? Not at all. The hallway was steamy and humid, likely from the pool area, and the carpet outside of it appeared discolored and dingy. It was at that moment i realized this was an old hotel that was maybe recently renovated but poorly maintained and now i’m stuck here. The room i was first assigned (# 120) smelled like something between Arabian musk, sweat, sex, and filth. It was nauseating. We could stand no more than 5 minutes when i drove right back to the front desk for corrective action. As i stood there waiting for a clerk to remedy the issue, i couldn’t help but notice a girl with dyed purple hair ignore the growing line behind me while the front desk clerk to her right was handling literally all of the incoming guests and telephone traffic. The purple haired girl demonstrated very unprofessional and unwelcoming service; as front desk, i’d expect nothing less than timely attention, especially during peak check-in hours. Who is the General Manager of this hotel? Bad impression. I informed the over-worked gal that my room had an odor; she moved me to another room no problem. We relocated, but i felt there was no real closure or explanation of what happened to that dirty room. It was like, “Whew! We dodged a bullet.” Is this the norm for this property? Let me be honest; i hated the rooms and wanted a full refund when i saw them. The rooms remind me of what happens to hotels when non-hotel people buy and redesign them, fully focused on some pathetic design scheme ignoring form and function for travelers. My new room, number 130, was clean, no odor, but quite dark, and lacked surfaces to accommodate a comfortable stay. No seating area. Keurig included (terrible coffee btw). Mini-Refrigerator. Soaps, lotions, and other toiletries by some un-related NYC brand. The bathroom was the worst part. Sink separated from the toilet and shower? Many wouldn’t think much of this, but after going number two, you gotta use your dirty hand to open the door to then wash your hands. Gross! Again, all design, no function. Exhausted from this place, we left for the rest of the day to participate in local activities. Upon leaving, it looked like parking was going to be an issue. People were in and out of the parking lot searching for parking spots. We returned around midnight and literally grabbed the last spot. Each day we were there we’d see people always circling in-and-out for parking. You’ll find a spot, but there are peak times when parking may be difficult to find. The pool and spa facilities are interesting. The indoor pool is heated. There’s also a steam room and sauna. The steam room can be skipped. It’s automated and barely gets lukewarm; there’s a short blast of semi-warm steam every 15 minutes; very disappointing, hardly a steam room. The dry sauna is a lot of fun, but you must activate it on the panel outside before you get comfortable inside. The outdoor pool is not heated, but very refreshing to swim in after a dip in the indoor heated pool. There are two jacuzzis that are great spots to meet other travelers. We met so many great people. Every guest was very sweet and chatty; it was nice to share conversations with folks. There is a shower to rinse off next to the steam room, but it has no privacy wall, so i found myself rinsing off in front of an audience. Awkward. Midway through our stay i got a text message to rate our hotel experience. That was unexpected; also, i don’t recall consenting to text message notifications when i checked-in. Weird, right? The hotel has a restaurant. They offer a simple menu with pizza, pastas, salads, and appetizers. They weren’t serving any culinary masterpieces, but the prices were nominal, and the staff were incredible. The food is okay, nothing exciting, and honestly, save your money go somewhere else. The restaurant serves the local crowd, so expect it to be busy. Park City goes through weather extremes. It’ll be hot, then cold, then humid, then drafty. It’s unpredictable. It helps to have adequate clothes for the unexpected. We used the A/C then the heat, and overnight it was in the 30s. Writing this review is giving me PTSD. I’m so glad to be out of there and i’m glad i’ll never have to go back. I still want a full refund. At check-out, i had the opportunity to air my grievances, and did. The front desk girl provided some type of discount and muted apology. She asked if i’d like to speak to the General Manager about my stay, which actually impressed me. She took my information down and claimed i’ll be contacted in a few days. Nobody called. It’s not surprising, it only further confirms that this hotel is run poorly. Avoid at all costs. Read less
Image of the Tripadvisor rating Nice Hotel. Good Value,

Oct 24, 2020 Michael C Pasadena, California

Very nice place. Clean. Modern and stylish in a simple way. Room was spacious. Sink area was a bit tight for two persons and there was a lamp missing on one nightstand which meant you couldn't read, but they brought one up. We ordered food in from the restaurant, but don't expect real room service. The food was good. But they bring it up in a bag… Read more
Very nice place. Clean. Modern and stylish in a simple way. Room was spacious. Sink area was a bit tight for two persons and there was a lamp missing on one nightstand which meant you couldn't read, but they brought one up. We ordered food in from the restaurant, but don't expect real room service. The food was good. But they bring it up in a bag and no plates or cutlery, which are paper and plastic when they arrive.. Read less
Image of the Tripadvisor rating Even Fairfields don’t make you buy a toothbrush

Oct 18, 2020 annasY4089VC

The stay was average, but I forgot my toothbrush and they charged me $3 for it in a vending machine. Even cheap hotels give you a cheap toothbrush for free. Come on, Peaks, you can do better than that.
Image of the Tripadvisor rating Old and Dirty Hotel No Covid 19 Santation

Oct 16, 2020 R8241VAlilys

The photos you see online are not true repreparation of the facility Unprofessional staff. The receptionist who had had tattoo all over her arms and pink hair were rude, she was on a personal phone call using profanities while we were standing in front of her and waiting for her to check us in. We finally checked into a room that had a strong… Read more
The photos you see online are not true repreparation of the facility Unprofessional staff. The receptionist who had had tattoo all over her arms and pink hair were rude, she was on a personal phone call using profanities while we were standing in front of her and waiting for her to check us in. We finally checked into a room that had a strong smoke odor, the old dark blue carpet had stains all over it, it was awful. We asked to switch to another room were told nothing available. So we left - Paid for the night in full and did not stay. Read less