The Wink Washington DC Hotel

It is unimaginable that this hotel has remained open during renovations as conditions here are absolutely horrendous. Here on a business trip with over 30 colleagues and each of us had one issue or another. Mine personally being the fact that I had not one, but several mice running about the room coming from the radiator. I was in shock and horror at this and immediately called the front desk who were seemingly non-chalant and offered to switch my room. I went from the fourth floor to the sixth. Upon inspecting the new room, I did not see any mice but their presence was noted by the mouse traps located again, underneath the radiator. I called the front desk (again) who then moved me to the 9th floor assuring me I would have no issues. At this point, I was completely fed up and decided to leave and book another hotel entirely. The next day I went back to the hotel to track down the manager who in his opinion, made the situation better by comping my valet charges. This hotel is a joke, is disgusting and is more like a roadside motel. I would never stay here again, and the establishment should be ashamed of themselves for charging customers to stay in such dilapidated conditions. Avoid at all costs!! Read less

Stayed 2 nights. Should not conduct business during renovations!!!! Had to have our room moved since there was broken glass all over the floor. The room was never cleaned. The room smelled awful! The second room felt like we were staying in a partially finished basement. The rooms were dark, cement floors with paint spots all over`. We didn't get a good nights sleep since we worried my 2 year old granddaughter would crack her skull on the cement if she fell off her cot..Barn doors for bathroom did not close completely and therefore no privacy. The doors actually fell off the rollers and we had to put them back up. French drains were not built on an incline so the water was all over the bathroom. Both days we stayed there, the construction woke us up early. Banging and drills both mornings. Read less

So I booked a hotel for NYE. Valet was awful. Soon as we arrived they told me I had to pay $50 for 24 hours, no free parking. This was not advertised in hotels.com or on the website. Then I accidentally left my phone in the car and he made we walk in the garage to get the phone in heels instead of bringing my car around. The worst part was that he didn’t even tell me where my car was I had to find it. Then we step in the building and realize they were doing renovations throughout the entire building! Also unaware of this prior to coming. No one sent and email prior to me coming letting me know what condition the hotel was in. After I check in there is a line for the elevator. Out of 4 elevators only one of them works. I proceed to the room and there’s a weird smell. Then I look down and realize the floors are concrete and dirty. They tried to cover the floor with large area carpets but a lot of the floor is exposed. Its late and I don’t have time to book a new hotel,I had plans. Me and my friend leave the hotel for our outing, we come back and none of the elevators are working we had to use the service elevator. I get back to the room and proceed to lay down and I notice there is no fitted sheet on my bed. Just the blanket, top sheet and then the mattress! The next morning I go downstairs for check out and none of the elevators are working. They have signs taped around the elevator buttons. We carry out bags down the stairs and the stairs don’t lead to lobby. Apparently only one set of stairs leads to the lobby. We get down the stairs and there’s signs pointing towards the exit but we have to walk through their renovations. There’s dry wall everywhere and cords hanging from the ceiling. Pictures are below. When they are finished renovations I’m sure the hotel will be quite nice. Furniture was very modern and the lighting and mirrors were great. However I had no idea about the extent of the renovations. This was not a good experience overall, Read less