Hyatt Place Washington DC/National Mall

Washington DC, USA

The hotel

At this city centre gem, expect spacious guestrooms — perfect for families as well as couples — a 24-hour fitness centre, plus a swimming pool for cooling off in. There are myriad attractions on your doorstep, including eateries galore, and very handy for intrepid explorers is the grab ‘n go menu and the 24/7 Gallery Menu, serving food the way you want it, when you want it. If you’re in need of a reviving shot of caffeine, pop into the Coffee to Cocktails bar, and, once the sun’s over a certain yardarm, you can swap coffee for a mojito perhaps or a craft beer.

Amenities

  • Bar
  • Swimming Pool
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

In the south-west area of the capital, within walking distance from all attractions, including the Lincoln & Jefferson Memorials and the National Mall. The Smithsonian’s National Air and Space Museum is three blocks away. Transfer time from Dulles International Airport: 40 minutes.

Hotel information

214 rooms. All with plush Hyatt Grand bed, 42" flat-screen TV, tea/coffee making facilities, hairdryer, iron and board, mini-fridge and bathroom vanities with granite countertops and KenetMD™ amenities. Standard Rooms with 1 king-size or 2 queen-size beds, oversized cosy corner with sofa-sleeper, sleeping maximum 3 adults.

Standard High Floor Rooms offering views of Washington D.C. skyline and monuments with 1 king-size or 2 queen-size beds, oversized cosy corner with sofa-sleeper, sleeping maximum 3 adults.

24/7 Gallery Menu (freshly prepared meals and grab and go items). Coffee to Cocktails bar. CityBar Rooftop Bar. Outdoor saltwater swimming pool (seasonal). 24-hour StayFit™ fitness centre. Concierge. Complimentary WiFi. Laundry/dry-cleaning service*.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1086)
  • Very good (467)
  • Average (153)
  • Poor (59)
  • Terrible (41)
Image of the Tripadvisor rating not quite what I expected

Sep 3, 2020 joanowens66 Fairmont, West Virginia

small problems but it took a full day to get batteries for the TV remote. My room was not cleaned or new towels after first night. I thought they would clean after the first night. Very disappointed for the second day. Staff on second day doesn't seem to care
Image of the Tripadvisor rating So disappointing

Aug 30, 2020 Virgo1977A Newark, New Jersey

I get there are new protocols due to the pandemic, but as a guest paying almost $300 a night, I should’ve been made aware of those protocols. I stayed for two nights and my room wasn’t cleaned while I was out. The garbage bin in the bathroom was disgusting and the tv was not a smart tv as advertised
Image of the Tripadvisor rating Nice Hotel, Bad Service

Jul 8, 2020 673sarikas

We stayed for 3 nights, paid for a high floor. We came for a special occasion, we mentioned we were celebrating. The Good: this is a new hotel so room, bathroom, lobby were all very nice. Its a couple blocks away from the national mall so prime location. Also a short walk to the Wharf. AC in our room worked very well, which we were grateful for in… Read more
We stayed for 3 nights, paid for a high floor. We came for a special occasion, we mentioned we were celebrating. The Good: this is a new hotel so room, bathroom, lobby were all very nice. Its a couple blocks away from the national mall so prime location. Also a short walk to the Wharf. AC in our room worked very well, which we were grateful for in 95degree heat. Not so Good: we asked to be on a higher floor, when we checked in we were told there were no high floors available. We had a later flight and requested a 1 hr late check out- also denied (traveling during covid19 and half the hotel was empty). didn't sweat it. We were charged for parking every night plus tax when we didn't use the garage. I called a couple days before our stay to extend our reservation and was hung up on. Overall sub-par service from the front desk. We didn't let it ruin our weekend. The hotel is beautiful, great location, plenty of amenities. Read less
Image of the Tripadvisor rating Very helpful staff!

Mar 12, 2020 Margot B Amarillo, United States

The staff were always pleasant and approachable. Even though the hotel is right on the highway, there was basically no outside noise. However, I do wear earplugs. We declined housekeeping daily, but there were housekeepers on the floor to acquire extra toiletries from without any trouble. Even at 11:30 at night, there was someone available to… Read more
The staff were always pleasant and approachable. Even though the hotel is right on the highway, there was basically no outside noise. However, I do wear earplugs. We declined housekeeping daily, but there were housekeepers on the floor to acquire extra toiletries from without any trouble. Even at 11:30 at night, there was someone available to bring us blankets. Great stay! Read less
Image of the Tripadvisor rating One night at Hyatt Place

Mar 10, 2020 darryle120

Excellent hotel, very clean and comfortable bed. Great breakfast and pleasant helpful staff. Great location to visit the capital and surrounding buildings. Easy access from Regan National. We were offered a free breakfast for signing up as a member. We had trouble working the TV control, but that was us, not the hotels problem.