Kimpton Hotel Madera

Washington DC, USA

The hotel

Ideally located for soaking up the culture and history of Washington, the Kimpton Hotel Madera is just a short walk from all attractions, including restaurants, bars and nightclubs. Although it’s so close, it’s peaceful ambience isn’t compromised in the least, offering a true respite from the hustle and bustle of the city. Award-winning service and comfort is what the Madera is all about and there’s a lot that’s complimentary, morning coffee and a hosted evening wine hour – perfect for getting to know your fellow holidaymakers. Adjacent to the hotel is the wildly popular Firefly Restaurant with its laid-back atmosphere and contemporary American comfort food. They also serve a mean cocktail – so even if you’re not dining here, pop in for a drink beforehand anyway.

Amenities

  • Spa
  • Room Service
  • Laundry Service
  • Internet Access
  • Close to City Centre
  • Restaurant

Where is it

Within minutes of the White House, Georgetown and the city’s legendary monuments and museums as well as the metro. Transfer time from Dulles International Airport: 40 minutes.

Hotel information

82 rooms and suites on 10 floors. All of which are air-conditioned with satellite TV, telephone, DVD player, mini bar*, tea/coffee maker, safe, hairdryer, iron and board. King Deluxe Room with 1 king-size bed, sleeping maximum 2 adults.

Queen Queen Room with balcony, 2 queen-size beds, sleeping maximum 3 adults or 2 adults and 2 children.

Firefly Restaurant (breakfast, brunch, lunch and dinner). Complimentary morning coffee in the living room (6.00am-9.00am daily). Complimentary bicycle hire. Spa*. Hosted wine hour in the living room (5.00pm-6.00pm nightly). Laundry/dry-cleaning service*. 24-hour room service*. Valet parking $34 plus tax per day (payable locally; subject to change).

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (731)
  • Very good (395)
  • Average (155)
  • Poor (58)
  • Terrible (27)
Image of the Tripadvisor rating Great location, below-average experience

Apr 19, 2019 jmd06017 Boston, Massachusetts

We came down for a short visit to DC and decided to book a room at the Kimpton Hotel Madera given how positive our experiences at other Kimptons have been in the past. The location is great for walking around and we have enjoyed staying in DuPont Circle. However, the biggest complaint I have about the Madera is the strong, sweaty, gym-like odor… Read more
We came down for a short visit to DC and decided to book a room at the Kimpton Hotel Madera given how positive our experiences at other Kimptons have been in the past. The location is great for walking around and we have enjoyed staying in DuPont Circle. However, the biggest complaint I have about the Madera is the strong, sweaty, gym-like odor in the room that does not dissipate regardless of how long we leave the slider door open. The other complaint is that despite the large size of the room, the bathroom is so tiny that it’s difficult to even shut the door while inside it. Aside from the room’s odor, the room and bathroom look very clean. We would not consider booking this hotel again during a future visit to DC. Read less
Image of the Tripadvisor rating Terrible customer service and disorganised

Feb 28, 2019 Andrew M York, United Kingdom

I currently stand in a corridor once again locked out of room 303. When I checked in I was given a room that wasn’t prepared for use, I was then given another room where I had to return to the front desk four times as the doors didn’t work, all with much negative attitude from the young lady at the front desk busy on her phone. I now return to my… Read more
I currently stand in a corridor once again locked out of room 303. When I checked in I was given a room that wasn’t prepared for use, I was then given another room where I had to return to the front desk four times as the doors didn’t work, all with much negative attitude from the young lady at the front desk busy on her phone. I now return to my room for a second night, once again locked out, staff can’t open it, same young front desk lady annoyed I’m interrupting her Facebook time and left waiting in a corridor for an hour unable to do anything except miss the calls and work I have to do. I simply cannot describe the shocking service here and overall disorganised nature of things, with ‘systems’ to blame which apparently go down ‘all the time’. Mistakes happen, problems occur, but service should make up for things when this happens. Sadly here, that’s far from the case. Truly terrible Andrew Read less
Image of the Tripadvisor rating Never again

Feb 15, 2019 DeMiki Zalaegerszeg, Hungary

During the five days stay just one elevater was operational, resulting up to 10 minutes waiting for. Last two days the internet was broken and the staff did not give right information. For me easy decision for this hotel: NEVER again!
Image of the Tripadvisor rating If you are a young professional- DO NOT STAY HERE

Feb 10, 2019 palmerma12

If you are a young professional save your time and money and do NOT stay at this hotel. I recently stayed at The Kimpton Madera hotel in Washington, DC and had a terrible experience. The room was nice, but our overall stay was disappointing and the employees were rude and unwelcoming. As two young professionals, we were completely disregarded… Read more
If you are a young professional save your time and money and do NOT stay at this hotel. I recently stayed at The Kimpton Madera hotel in Washington, DC and had a terrible experience. The room was nice, but our overall stay was disappointing and the employees were rude and unwelcoming. As two young professionals, we were completely disregarded because of our age and were overlooked and pushed aside. In one instance, we called down to the valet to get our car and were told the wait would be approximately 10-15 minutes. We then went downstairs, checked out and proceeded to wait for the valet ($50/night) to return our car. After 40 minutes, we went inside and spoke to the woman at the front desk who did not provide us with any information regarding the wait time or retrieval of our car. In fact, when we asked politely for an update, she was not helpful and replied with "okay" when we thanked her for the "help." After an additional 10 minutes we finally received our car, as did another older couple who had just walked out to join us in waiting. They received their car within 5 minutes of their arrival. This was extremely disappointing as well as inconvenient to our travel plans. As young professionals, we have a longer duration of spending our time and money in a city like Washington, DC. However, we will not be spending it at a Kimpton Hotel ever again. The complete disregard for our stated concerns made our overall stay extremely disappointing. Read less
Image of the Tripadvisor rating Nice location, odd hotel

Feb 10, 2019 EuroReisen Saint Paul, Minnesota

I stayed here with my mom for a long weekend. The location suited us perfectly, but the hotel is a bit odd. There’s really no lobby, and the rooms are large but the layouts are unusual. I read that the building is converted apartments, and you can tell. But it was quiet, clean, and had everything we needed. The staff (especially the doormen and… Read more
I stayed here with my mom for a long weekend. The location suited us perfectly, but the hotel is a bit odd. There’s really no lobby, and the rooms are large but the layouts are unusual. I read that the building is converted apartments, and you can tell. But it was quiet, clean, and had everything we needed. The staff (especially the doormen and bellhops) were friendly, and we enjoyed the restaurant next door (even though the manager berated staff loudly in front of the guests). Not sure I’d return because I have another preferred hotel near Dupont Circle. But it was fine this time. Read less