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Other airlines flight information

Other airlines

As well as award-winning Virgin Atlantic, Virgin Holidays uses other high-quality scheduled airlines...

Delta Air Lines

Delta Air Lines

Delta has upgraded its cabin services to offer a more tailored, premium travel experience, with amenities and services developed specifically for each cabin class to deliver the ‘Delta Difference’ to every customer.

Emirates

Emirates

Winners of over 290 international awards, the outstanding levels of comfort, entertainment and facilities - that are the hallmarks of Emirates - can be enjoyed on board.

Singapore Airlines

Singapore Airlines

Singapore Airlines is one of the world’s leading airlines, providing one of the best experiences in long haul travel. From August 2015, passengers will be able to travel in greater seat comfort, more food and beverage options as well as inflight and on-ground privileges including a generous 35kg baggage allowance. Our brand new dedicated Premium Class cabin will make you feel at home, even at 30,000 feet.

SriLankan Airlines

SriLankan Airlines

Get aboard SriLankan Airlines’ all new A330-300 to enjoy utmost luxury and comforts of the modern-day world travel. The cabins of these aircraft are illustrated with motifs inspired by the extraordinary diversity and beauty of the Island's fauna and flora, especially those of the Sinharaja Forest Reserve, a UNESCO World Heritage Site.

Etihad Airways

Etihad Airways

Award-winning Etihad Airways is one of the fastest growing airlines in the world, its popularity fuelled by unparalleled personal service on a fleet of brandnew aircraft. Treat yourself with an upgrade to Pearl Economy Class with a fully flat bed.

Qatar Airways

Qatar Airways

Offering convenient connections to the Maldives using an impressive fleet of Airbuses. The highly comfortable First, Business and Economy class seats, combined with its award-winning and traditional Middle Eastern service offers passengers a 5-star experience at a very affordable price.

Air Mauritius

Air Mauritius

With 5 non-stop flights from London Heathrow and a fleet of modern Airbus A340 aircraft, it has never been easier to discover the beautiful tropical island paradise of Mauritius.

Air Canada

Air Canada

Air Canada is Canada's largest scheduled airline, operating non-stop flights from Heathrow. The long haul economy cabin is newly refurbished offering a comfortable environment with on demand seat back entertainment featuring 300 hours of films and programmes to enjoy. A choice of meals and complimentary drinks are available on all trans-Atlantic services.

KLM

KLM

KLM offers a fantastic choice of 15 UK departure airports connecting through Amsterdam to a wide range of destinations across the Americas, Africa and Asia.

Air France

Air France

Connecting through Paris from 9 UK airports, enjoy a comfortable flight experience in the economy cabin. Enjoy a choice of meals and free drinks. Rolling out across the longhaul fleet is an on-demand in flight enteraintment system offering a choice of the latest films and tv shows.

Thai Airways

Thai Airways

With twice-daily flights to Bangkok, Thai Airways International has grown to be one of Asia's leading airlines. Sit back and enjoy the renowned Thai hospitality with a generous 34'' seat pitch.

South African Airways

South African Airways

SAA has been voted 'Best Airline to Africa' from the UK by the travel industry for 17 consecutive years. SAA offers convenient flight times from London Heathrow, departing early evening and arriving early the next day.

EVA Air

EVA Air

EVA Air flies directly to Bangkok 6 times a week from Heathrow, offering a choice of three cabins; Economy Class includes on-demand video entertainment, upgrade to Elite Class with extra leg room and dedicated check-in or enjoy the comfort of Premium Laurel Class with lie flat beds (169% recline) and gourmet meal service.

Air New Zealand

Air New Zealand

Air New Zealand has recently invested in brand new on-board product to offer a new long-haul experience. Pacific Economy class offers on-demand video entertainment, and enjoy more room by upgrading to Pacific Premium Economy Class. Business Premier Class offers a fully lie-flat bed.

Kenya Airways

Kenya Airways

With daily flights from London Heathrow to Nairobi, Kenya Airways is today one of the leading carriers to Africa. Operating a fleet of modern Boeing 777s and 767s, you can take advantage of a comfortable flight with your own personal seat-back screen featuring audio/video on demand.

Oman Air

Oman Air

Offering a daily direct service to Muscat from Heathrow. Operating a modern fleet of Airbus A330, enjoy personal seat-back TV and outstanding service. Business class offers luxury flat-bed seats.

Malaysia Airlines

Malaysia Airlines

The only non-stop carrier between the UK and Malaysia. With a spacious 34'' seat pitch, superb cuisine and your own personal entertainment system, all the ingredients are right on Malaysia Airlines for a carefree and comfortable flight on one of the most modern fleets in the world.

United Airlines

United Airlines

With United you can fly nonstop from six UK airports to New York's Newark Airport.

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Your holiday may be affected by travel restrictions or cancellations

The Foreign & Commonwealth Office UK have advised against all but essential travel. Depending on when you are due to travel, your holiday may be affected.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of hand-picked options ready to book. But if you need more help, just let us know.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

For extra piece of mind, new bookings made before 31 August 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.

Latest Foreign & Commonwealth Office repatriation travel advice


Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
 

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel in the next 14 days. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates


Rest assured; we will notify you as soon as we know if your holiday has been affected.  

With many customers needing our help, we are prioritising those customers due to travel in the next 14 days. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Let’s talk


If you still need to speak to us to change or cancel your booking, and you are due to travel in the next 14 days, please log in to Manage my booking to call or message us.  You are our immediate priority.

Payment flexibility


Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. 

You can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. 

If you’re struggling to pay, you can delay any additional payments by choosing a new time to travel. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans


We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're good to go


Currently, your holiday will be going ahead as planned.

Rest assured; we will notify you as soon as we know if your holiday has been affected by travel restrictions or cancellations.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Thank you for your patience and understanding


We’re sorry to say that it’s taking much longer than usual to process your refund. It’s taking longer than we’d like as well. This is due to the number of requests being sent to us and our teams working from home.

We’re doing our best to help every customer, but we’re not able to always meet the 15, 45 or 90-day timeframes we originally stated for every customer. As always, we’re grateful for everyone’s patience and understanding. It means the world to us.

We'll be in touch soon


We’re keen to help you rearrange your holiday plans and our team are currently working through requests in order of departure. We’re helping those customers in June at the moment so please bear with us, someone will call you back.

I returned early from holiday and have further questions?


You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

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