This website uses cookies

We use cookies to ensure you have an easy, quick and reliable experience whilst using the Virgin Holidays website. By continuing to browse the site you are agreeing to our use of cookies. For more details, see our cookie policy.

Skip to main content Virgin holidays logo
  • Mon to Fri 9:00am - 5:00pm
  • Saturday 9:00am - 5:00pm
  • Sunday 10:00am - 6:00pm

Golden Ticket – Grenada

How does a holiday in Grenada sound? Well, we’ve got just the ticket for you — a Golden Ticket to be precise.

We’ve concealed a Golden Ticket inside a square of Grenadian chocolate at one of our standalone Virgin Holidays stores (we’ve got the locations below for you). This ticket is your chance to experience return Economy flights with Virgin Atlantic Airways, 7 nights at Spice Island Beach Resort - a Virgin Holidays Platinum Hotel - on an All Inclusive board basis plus transfers.

All you have to do is find it…

Grenada Golden Ticket
Retail Store
Retail Manchester

How to win?

  • Visit any of these participating stores:

Bluewater, Dartford
Braehead, Glasgow
Bristol
Cardiff
Kensington, London
Lakeside, Thurrock
Leeds
Meadow Hall, Sheffield
Merry Hill, West Midlands
Metrocentre, Newcastle
Metro Centre, Gateshead
Trafford Centre Manchester
Milton Keynes

  • Grab a square of chocolate 
  • Open the pouch
  • If your choccy is wrapped with a Golden Ticket (and gold foil), you’ve just won a holiday!

How to claim your prize

Email socialmedia@virginholidays.com stating you’ve found our golden ticket, which store you were in and the unique code printed on your ticket and we’ll be in touch to arrange your incredible holiday to the spice island of Grenada!

About Grenada

Small and unspoiled, Grenada thrills the senses at every turn. From narrow streets and inviting cafés in the capital of St George’s, to rainforest treks, tumbling waterfalls, and the melange of scents and aromas that lace the island’s Trade Winds. This island’s charm is sure to bewitch every bit of you and will make sure your holiday is more than just endless sun and paradise beaches.  

Grenada
Spice Island Beach Resort

About Spice Island Beach Resort

Perfectly positioned on Grand Anse, Grenada's most beautiful beach. This luxurious hotel, owned and run by Sir Royston Hopkin and his family, offers superb, spacious accommodation, a welcoming atmosphere, top-class cuisine, spa facilities and excellent service. The white, gently sloping sands of Grand Anse Beach are perfect for romantic walks, water sports or simply soaking up the sun; or perhaps you'd like to indulge in a treatment at the hotel's own spa. This hotel is a firm favourite with our customers who consistently give it a very high score for guest satisfaction

Grenada Chocolate

While Grenada is lovingly (and rightly) known as the ‘spice isle’, this corner of the Caribbean has a plentiful heritage when it comes to chocolate too. Belmont Estate has been in continuous production of mouthwatering chocolate for over 300 years. You can check out this bean-to-bar experience at the Grenada Chocolate Company Tour, and indulge a little at the delicious onsite restaurant.

Belmont estate

Whatsapp

There has been an error

Please try again

Text Message

There has been an error

Please try again

Telephone

Thanks, we'll be in touch soon

How can we help?

Let’s get started. Please choose an option below.

Latest Foreign & Commonwealth Office repatriation travel advice


Over the past few weeks, we have repatriated our customers from overseas who wanted to come home.  

Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts.
 

Your holiday may be affected by travel restrictions or cancellations

We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

You’ll be away before you know it

Your next holiday is only a click away - our website has thousands of options ready to book. But if you need more help, just give us a call on 0344 472 9499.

Looking for inspiration? Explore our destinations and holiday types and save your faves to your very own Wishlist. Or dive right in to our 2021 holiday offers.

For extra piece of mind, new bookings made before 30 September 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. If you need to change don’t worry, you can move your holiday as far out as 31 December 2021 subject to availability.

How would you like to talk to us?

With many customers needing our help, we are prioritising those customers due to travel before 31 December 2020. Log in to Manage my booking where you can message us about your options or you can give us a call. Bear in mind you may have to wait longer than expected. We continue to review this and working to open up these options to more customers. In the meantime check out our FAQs to see if this can help answer any immediate questions.

Stay tuned for the latest updates


Rest assured; we will notify you as soon as we know if your holiday has been affected.  

We are continually reviewing our flying schedules, taking into account the Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel.

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

Let’s talk


If you need to speak to us to change or cancel your booking you can call our team on 0344 472 9646.

For the latest information on Covid-19 you can check our FAQs here.

Payment flexibility


Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking for one of our team to look at options. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. This can be arranged whilst rebooking or afterwards in Manage my booking.

We're flexible with your holiday plans


We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. 

We'll be in touch by email letting you know how to register to change your holiday plans. You can also log into Manage my booking to find the details there. 

Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates.

You're holiday is going ahead as planned


If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. You can call our team on 0344 472 9499 who can look at options for you.

Thank you for your patience and understanding


Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. As we are steadily reducing the maximum processing time for each new request, for refund requests made in August, we expect the maximum processing time to be 80 days, from the date the refund is requested. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels.

We'll be in touch soon


To finalise the amendment, one of our customer advisors will phone you. We need to work through amend requests in departure date order so we can prioritise those with the most imminent travel plans, so you may have a longer wait than usual until we’re able to ring you back. We will help everyone that wants to move their holiday.

I returned early from holiday and have further questions?


You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking.

Need help?

Talk to an expert

Call us directly

Feel free to call us directly on
01234 567784
Our travel experts are on hand to help you book your next holiday.

Send us an email

Feel free to email us directly on
XXXX@virginholidays.com
We will try to respond to your email within 24 hours.