Hard Rock Hotel & Casino Punta Cana

Punta Cana, Dominican Republic

The hotel

Whichever room you decide to stay in at this iconic hotel, you’re going to feel like a rock star — guaranteed! Spacious, indulgent, decadent — those are all words that can be used to describe accommodation here, with double hydro tubs standard throughout. Feel like a superstar, however, in the Rock Star Suite — not only is it huge, it contains drum kits and authentic memorabilia, two electric guitars courtesy of Aerosmith and Paul Stanley no less! Elsewhere in this incredible resort you’ll find 11 swimming pools, there’s the Family Pool, the Isla Pool with Latin-flavoured beats, the Central Pool where everyone gathers and the Sax Pool for peace and quiet. You can also work out to your hearts content at Body Rock fitness centre or chill at Rock Spa®, undoubtedly the finest in the Caribbean complete with hydrotherapy centre, lagoons, whirlpools, steam rooms and cutting edge ice room. Whilst parents are at play, the little ones are too, at their very own kids' club featuring educational, interactive and all-out fun activities. Dining is fun at the Hard Rock too, with breakfast cocktails served at Cafetto. There’s also Italian, Mexican, Chinese and Japanese cuisine to get stuck into and bars galore with DJs, amazing views and top-shelf liquors. Not only boasting one of the biggest casinos in the Caribbean, there’s ORO Nightclub too — located inside the casino and most definitely the gem of the Caribbean!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Golf

Where is it

Overlooking a gorgeous stretch of white sand beach in Punta Cana. Transfer time from Punta Cana Airport: 30 minutes.

Hotel information

1,757 rooms, suites and villas. All of which are air-conditioned with ceiling fans, satellite TV, furnished balcony, telephone, WiFi Internet access, mini-bar, tea/coffee maker, safe, hairdryer, iron and board, bathrobes, slippers, board and double hydro tubs. Caribbean Suite with tropical views and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children (aged 4-17).

All Inclusive of: all meals and branded alcoholic drinks, wine by the glass and soft drinks. All activities and entertainment unless otherwise stated.

Islander Suites are larger than the Caribbean Suites, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children (aged 4-17).

Caribbean Sand Suites are closer to the beach, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children (aged 4-17).

Caribbean Diamond King Suite with 1 king-size bed, DVD/CD Player, iPod Dock, espresso machine, sleeping maximum 2 adults.

Caribbean Diamond Twin Suite with 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Rock Royalty Level- Caribbean Sand Suites include all the facilities and amenities of the Caribbean Sand Suite but with the addition of tailor-made, exclusive Rock Royalty Level amenities, to include a Rock Royalty Personal Assistant (7:00am-11:00pm), VIP check-in/out, Rock Royalty private pool and beach area, ironing service (two items per person/per stay), express luggage delivery, complimentary shoe shine, nightly petit fours, aromatherapy and pillow menu, spa tub preparation, upgraded full-size Rock Spa® bath products, complimentary 25-minute couple’s massage at the Rock Spa® and complimentary beach bag (one per room/per stay). With 1 king-size bed, sleeping maximum 2 adults. 

2-Bedroom Signature Family Suite with one master bedroom with 1 king-size bed, an adjacent family room with 2 double beds and dining room, sleeping maximum 2 adults and 4 children or 4 adults and 2 children (aged 4-17).

1-Bedroom Signature Presidential Suite with expansive terrace, living area, dining room and bedroom with king-size bed, sleeping maximum 2 adults.

2-Bedroom Signature Presidential Suite with expansive terrace, living area, dining room, master bedroom with 1 king-size bed and a second bedroom with 2 double beds, sleeping maximum 6 adults or 4 adults and 2 children (aged 4-17).

Rock Star Suite with 3 bedrooms with king-size beds, a dining room, living room, full kitchen, pantry, in-room bar and Paul Stanley and Aerosmith memorabilia including electric guitars and drum set, sleeping maximum 6 adults or 2 adults and 4 children.

9 restaurants including Ciao (Italian cuisine), Ipanema (Brazillian-style restaurant), Isla (Caribbean cuisine), Los Gallos (Mexican cuisine), Pizzeto, The Market (buffet-style restaurant), Toro (steakhouse), Zen (Chinese and Japanese cuisine, reservations required), Cafetto, Lima Deli, Rain Deli, Ice Cone. Montserrat Manor* (Japanese-Peruvian fusion concept, reservations required). 23 bars and lounges.

Regular evening entertainment including great live music, theme parties and entertaining shows. Theatre. ORO Nightclub*. Casino*.

11 swimming pools including a family pool with water slides for under 16s. Flowrider surf simulator*. Body Rock Fitness Centre. Rock Spa®*. Hard Rock Golf Club — 18-hole championship course* by Nicklaus Golf. Mini-golf*. Arcade centre*. Xtreme Centre with a 5-metre climbing wall. Hard Rock Roxity Kids Club™. The Cavern teen centre with a daily programme of activities including Music Lab, where teens can become Rockstars, DJs and even star in their own music video. Kidz Bop Experience where kids aged 6-12 can become rock stars. Limitless Resort Credit allows you to indulge in spa treatments, beauty treatments, play unlimited rounds of golf, take tours and much more and only pay 25% service charge.

Beauty salon* including kids treatments and parlour. Complimentary WiFi throughout resort. Laundry/dry-cleaning service*. 24-hour reception. 24-hour room service.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights between 24 Dec-30 Apr. 

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (21706)
  • Very good (5416)
  • Average (2685)
  • Poor (1109)
  • Terrible (1036)
Image of the Tripadvisor rating Los gallos and Zen

Sep 20, 2020 834marlenya

Excelente host service, the food and all the crew are amazing 😉 Special atention from Jose, and also in Zen the restaurant Federico it's so kind and nice he made are night !!! This hotel has alot of variety
Image of the Tripadvisor rating Zen

Sep 19, 2020 tazzydoo Lyndhurst, New Jersey

Yordano and George at Zen restaurant provided us with amazing service tonight for dinner. The menu was very limited but they helped us make choices that would leave us feeling satisfied. We highly recommend having them take care of you.
Image of the Tripadvisor rating Ugly hotel with bad service but nice beach

Sep 19, 2020 grahamc905 Boston, Massachusetts

The first thing you notice when you arrive is that the entire complex looks like a mediocre Las Vegas hotel from the 80s. The grounds were so badly planned and spread out that we actually had to take a trolly to get from our room to the restaurants to the beach, etc. there is just one restaurant accessible from the beach and the rest are all the… Read more
The first thing you notice when you arrive is that the entire complex looks like a mediocre Las Vegas hotel from the 80s. The grounds were so badly planned and spread out that we actually had to take a trolly to get from our room to the restaurants to the beach, etc. there is just one restaurant accessible from the beach and the rest are all the way back at the main lobby, a full trolly ride away. Our first 2 meals at the restaurant took so long that we walked out. The breakfast we did finally get was so pathetic, the staff apologized and said, “I don’t know what happened today.” The portions were incredibly small and it took 25 minutes for them to serve us a cup of yoplait yogurt and a small fruit bowl that was covered in Saran Wrap. When we asked them for something better, they replied, “Oh, that’s going to take a reeeally long time.” They gave us disgustingly dirty bathrobes (see picture) and when we ordered “aromatherapy” thinking we had finally found something nice at the hotel, a guy came in with an industrial frebreeze bottle and sprayed it at the A/C vent and left. The room decor is very dark (ours was a dark navy) that makes no sense next to a beautiful beach. The shower always had a musty smell with no ventilation. There were 2 good things about the hotel. The beach was very nice and the room service always came quickly. This was important because I cannot overstate how useless the restaurants were. Sometimes there was an hour line-up! I will never come back since there are a dozen resorts on the exact same beach that are beautiful and have excellent service. Read less
Image of the Tripadvisor rating Pamela the best bartender

Sep 19, 2020 Lesliealbuerne

Pamela was the best bartender from the entire hotel. Very hospitable, remembered us everywhere she saw us and made us feel like we were the only ones at the hotel. Always remembered all of the drinks we wanted never had to ask her for more she always had own ready for us
Image of the Tripadvisor rating Fantastic

Sep 17, 2020 yosmelm561

Guys this is the best experience ever. The staff super kindly, the manager always attend your needs. On my opinion this is one of the most complete hotels on Dominican. You have to visit it🥰🥂 Super recomendado el señor Nestor en la piscina de Socios, el señor Rafael y Los Chicos de las sombrillas la atención aqui es de 5 ⭐️⭐️⭐️⭐️⭐️ super… Read more
Guys this is the best experience ever. The staff super kindly, the manager always attend your needs. On my opinion this is one of the most complete hotels on Dominican. You have to visit it🥰🥂 Super recomendado el señor Nestor en la piscina de Socios, el señor Rafael y Los Chicos de las sombrillas la atención aqui es de 5 ⭐️⭐️⭐️⭐️⭐️ super recomendado 🥰🥰🥰🥰🥰 Read less