Sandals Emerald Bay Golf, Tennis and Spa Resort

Exuma, Bahamas

The hotel

Set on a mile-long white sand beach, Sandals Emerald Bay Golf, Tennis and Spa Resort, Great Exuma, Bahamas is a resort of unparalleled beauty and luxury. Featuring 249 sumptuous rooms and suites — all with oceanfront views and all with Club Level or Personal Butler Service — the resort is the jewel in the Sandals crown. Savour gourmet dining in the twelve speciality restaurants or sip premium-brand drinks in the six bars. Play a round of golf at the 18-hole championship golf course, designed by golf master Greg Norman, set on a rocky peninsula with great views of the ocean. For absolute relaxation unwind with an invigorating treatment at the Red Lane® Spa. Sandals Emerald Bay is an ideal choice for those seeking a relaxing holiday in a quiet setting, whilst enjoying all the luxuries of a first-class resort.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Hot tub
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access

Where is it

On Emerald Bay, Great Exuma in the Bahamas, an exclusive and undiscovered destination of tropical beauty. Transfer time from airport: 15 minutes.

Hotel information

249 rooms and suites, all located either directly on the beach or just a stones throw away. All rooms are oversized and feature stone floors with rugs, dark stained handcrafted furnishings, white painted millwork and British Colonial inspired castings and trims, furnished balcony or patio, satellite TV, telephone, complimentary WiFi access, iPod docking station, espresso coffee maker, fully stocked in-suite bar including sparkling wine, spirits, juices, sodas and water, safe, hairdryer, bathrobes, iron and board, room service between 7:00am–10:00pm, bathrooms with double marble vanity, lighted make-up mirror, glass-enclosed shower and separate soaking tub. Beach House Luxury Club Level Rooms have views of the pool and gardens, and feature large floor-to-ceiling sliding glass doors with plantation shutters, and bathroom with walk-in shower and soaking tub. These rooms include Club Sandals service.

All Inclusive of: Sandals resorts are Luxury Included®; from luxury accommodation, fine dining, unlimited premium-brand drinks and tips, to a huge range of sports facilities and entertainment — its all included!



Beach House Rooms:

Beach House Grande Luxe Walkout Club Level Rooms are on the ground floor with large floor-to-ceiling sliding glass doors, leading from your private furnished patio to the tropical gardens, and the bathroom boasts a walk-in shower and soaking tub. These rooms include Club Sandals service.

Beach House Oceanview Grande Luxe Club Level Rooms have ocean views, and feature large floor-to-ceiling sliding glass doors out to the private balcony, and the bathroom has a walk-in shower and soaking tub. These rooms include Club Sandals service.

Beach House Honeymoon Oceanview Grande Luxe Club Level Rooms boast ocean views, and feature large floor-to-ceiling sliding glass doors out to the private balcony, and the bathroom has a walk-in shower and soaking tub. These rooms include Club Sandals service.

Beach House Oceanview Grande Luxe Walkout Club Level Rooms are located on the ground level, with direct access to the gardens and a short stroll to the beach from the private patio. These rooms include Club Sandals service.

Beach House Junior Suites:

Beach House Club Level Junior Suites feature sliding patio doors leading out to your own privately furnished balcony, with views of the resort's gardens. These rooms include Club Sandals service.

Beach House Oceanview Club Level Junior Suites have views over the Caribbean Sea, and each oversized suite boasts floor-to-ceiling windows with plantation shutters, bathroom with walk-in shower and soaking tub, and a private furnished balcony. These rooms include Club Sandals service.

Beach House Honeymoon Oceanview Club Level Junior Suites feature ocean views, and have bathroom with walk-in shower and soaking tub, and sliding glass doors leading out to the furnished balcony. These rooms include Club Sandals service.

Beach House Oceanview Walkout Club Level Junior Suites are located on the ground level, and have direct access to the resort's gardens, with the beach a short stroll away. The bathroom boasts a walk-in shower and soaking tub, and the sliding glass doors lead out to a private furnished patio. These rooms include Club Sandals service.

Beach House One-Bedroom Suites:

Beach House One-Bedroom Butler Suites feature a spacious bedroom and sitting area, marble soaking tub and walk-in shower in the bathroom, and a private furnished balcony with views of the tropical gardens and partial ocean views. These Love Nest Suites® include Sandals Butler Service.

Beach House Oceanview One-Bedroom Butler Suites are as above, but include breathtaking ocean views. These Love Nest Suites® include Sandals Butler Service.

Beach House Honeymoon Oceanview One-Bedroom Butler Suites feature an entrance hall, spacious bedroom and sitting area, and bathroom complete with walk-in shower and marble soaking tub. The private balcony or patio boast views of the Caribbean Sea. These Love Nest Suites® include Sandals Butler Service.

Beach House Oceanview One-Bedroom Walkout Butler Suites are located on the ground floor giving access to the resort's tropical gardens, which lead to the white sandy beach. These rooms feature bathroom with marble bath tub and walk-in shower, and French sliding glass doors leading out to the furnished patio. These Love Nest Suites® include Sandals Butler Service.

Beachfront Villas:

Beachfront Butler Junior Villa Suites have floor-to-ceiling windows, a furnished balcony offering magnificent views of the sea, and bathroom with walk-in shower and soaking tub. These suites include Sandals Butler Service.

Beachfront Walkout Butler Junior Villa Suites are located on the ground floor, with private furnished patio leading directly out to the beach. The suite features beathroom with a walk-in shower and soaking tub. These suites include Sandals Butler Service.

Beachfront Honeymoon Butler Villa Suites feature bathroom with walk-in shower and soaking tub, and a furnished balcony with views of the beach and sea. These suites include Sandals Butler Service.

Beachfront Honeymoon Walkout Butler Villa Suites boast beach and ocean views, and direct access to the white sands from the furnished, oversized patio. The bathroom comes complete with walk-in shower and soaking tubio. These suites include Sandals Butler Service.

Beachfront Oversized Butler Villa Suites are large suites and feature marble bathroom with walk-in shower and soaking tub, and furnished terrace that opens out to undisturbed views of the beach and ocean. These suites include Sandals Butler Service.

Beachfront Oversized Walkout Butler Villa Suites are the same as above, but are located on the ground level and open out to a furnished terrace leading to the beach. These suites include Sandals Butler Service.

Prime Minister Honeymoon One-Bedroom Beachfront Walkout Butler Villa Suites are large suites featurings an over-sized bedroom, and a large living area leading out to the pricate patio and direct beach access. The bathroom boasts double vanity sinks, a glass enclosed shower and a marble soaking tub. These Love Nest Suites® include Sandals Butler Service.

Royal Estate Beachfront Two-Storey One-Bedroom Butler Villa Suites with Pool sanctuaries spread across two levels. On the first is the living area complete with a smart TV, dining table for up to 8 people, and a half bathroom. A wall of French doors open out to the private pool and patio courtyard, complete with ocean views and dining furniture. On the second is the master suite, walk-in closet and balcony overlooking the ocean. The bathroom comprises a marble soaking tub and walk-in shower. These Love Nest Suites® include Sandals Butler Service.

Club Sandals Service:

  • Dedicated Club Sandals Lounge accessible 24-hours with Club Sandals concierge available 8:00am-10:00pm daily to assist with excursions, restaurant reservations, spa bookings and anything else you may need
  • Preferred Club Sandals Lounge check-in with chilled towel and Champagne upon arrival
  • Weekly hosted activities such a cocktail parties, martini evenings, wine tasting, snorkelling and exclusive Island Routes tours
  • In-room stocked mini-bar with a selection of spirits, beer and wine as well as soft drinks, juices and water
  • Room service available from 7:00am-10:00pm daily

Sandals Butler Service:

Providing you with uncompromising attention of a personal butler trained to the highest standards by the elite Guild of Professional English Butlers. Beginning with lemongrass-scented hand towels and welcome cocktails and culinary treats upon arrival, a private resort orientation and a luggage unpacking service you will then be supplied with a personal mobile phone to reach your Butler when needed. Your wish is their command! In addition, you will also have 24-hour room service and access to all the Club Sandals amenities and weekly activities.

  • Free unlimited golf:guests will receive unlimited golf at the resorts award-winning 18-hole course, for travel up until 26 Dec '21 (minimum stay 7 nights required, subject to availability, carts and clubs at an additional cost). 

  • Complimentary honeymoon package: receive a bubbly welcome, a romantic turndown service on your first night, and breakfast in bed one morning of your choice.

    To qualify for the Luxury Included® complimentary honeymoon package, all you have to do is check in online at https://www.sandals.co.uk/honeymoons/free/after booking your honeymoon. Offer valid for travel within 30 days of your wedding date. Terms and conditions apply. 

  • Free anniversary night:receive a free night in celebration of your anniversary when staying a minimum of 7 nights in a Club or Butler level category for travel between now–31 Dec ‘21.

    To qualify for the free anniversary night, all you have to do is provide proof of marriage licence within 14 days of booking. Either visit us at your local store or call our Service Team on 0333 355 8179 who will be able to process this for you. Bookings will then be adjusted to reflect the free night. Offer valid for travel within 30 days of your wedding anniversary date. Not applicable on any Over-the-Water Suites. Terms and conditions and black outs may apply. 

  • Free wedding: minimum stay 3 nights. Government and documentation fees at extra cost. Conditions apply. 

5-Star Global Gourmet™ at Sandals Resorts brings new sights, sounds and tastes to all guests at each meal — of course, all included! 12 dining options: Soy (Sushi, open for dinner), Barefoot by the Sea (fresh seafood; open for lunch and dinner), Bahama Bay (Bahamian and Caribbean; open for buffet breakfast and lunch and à la carte dinner), The Drunken Duck (authentic British Pub; open for dinner only), Il Cielo (genuine Italian dishes serving an à la carte menu for breakfast and dinner), Bombay Club (Indian Restaurant; open for buffet breakfast and Indian cuisine for dinner), Kimonos (entertaining Teppanyaki, dinner only, reservations required), La Parisienne (French cuisine), Dino’s Pizzeria (wood-fired oven pizza), The Jerk Shack (traditional and contemporary jerk style cuisine) and Café de Paris (French patisserie). 6 bars including a swim-up pool bar. The Emerald Hot Dog Station is open for a lunch time treat and Afternoon tea is also served daily at Il Cielo. Themed buffets hosted on select nights.

The resort offers a variety of entertainment options including dance lessons, introductory golf and tennis lessons, live music and piano performances in the evening.

3 pools, one with central fire-pit seating area. 7 whirlpools. 6 Har-Tru tennis courts and Championship 18-hole golf course* designed by Greg Norman. Fitness centre, table tennis, volleyball, horseshoes, bocce ball, billiards, croquet and outdoor chess. Scuba diving* (Free for certified divers, fee applies to others), snorkelling, windsurfing, kayaks and Hobie Cats. Red Lane® Spa (treatments*). 2.6-mile jogging track.

Complimentary WiFi access in all room categories and public areas. Library. EPIX Professional Imagery* (photo shop), gift shop. Laundry/dry cleaning service*.

Minimum stay 2 nights.

* Denotes local charge.

Two people in love over 18 years only.

Dress code: evening dress code for gentlemen states that smart trousers or jeans, long or short sleeve dress shirts (with or without collar) and dress shoes or sandals must be worn. Shorts, t-shirts, trainers, flip-flops, hats and caps are not permitted in the evening. 

Please note: please ensure you have adequate insurance to take part in adventurous activities.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3124)
  • Very good (1294)
  • Average (602)
  • Poor (236)
  • Terrible (155)
Image of the Tripadvisor rating Best Sandals Property

Sep 10, 2020 SherryP736 Jacksonville, Florida

We have been to many Sandals resorts and keep returning to this one. Without a doubt, best resort, best pools, best beach, best service and best rooms. The general manager, Jeremy Mutton leads an amazing staff. His great attitude flows into all areas of this resort. We were fortunate enough to go for 10 days 7-11-2020 to 7-21-2020. Yes, it was… Read more
We have been to many Sandals resorts and keep returning to this one. Without a doubt, best resort, best pools, best beach, best service and best rooms. The general manager, Jeremy Mutton leads an amazing staff. His great attitude flows into all areas of this resort. We were fortunate enough to go for 10 days 7-11-2020 to 7-21-2020. Yes, it was challenging to get the Bahamas with Covid, but so worth it !! Cheers to everyone there who made our trip so special. Can't wait to return next year ! Read less
Image of the Tripadvisor rating Average property on a majestic, beautiful island

Jul 31, 2020 designkelly Bronxville, New York

this was my first time in Exuma and on a Sandals resort. i have traveled extensively in the caribbean. Would I return? I'm not sure, i do like the island, i guess I could stay elsewhere but i like the all-inclusive concept mostly for a stressfree evening dinner.  i'll start with the food, it is not 5 star, it is merely average for the caribbean.… Read more
this was my first time in Exuma and on a Sandals resort. i have traveled extensively in the caribbean. Would I return? I'm not sure, i do like the island, i guess I could stay elsewhere but i like the all-inclusive concept mostly for a stressfree evening dinner.  i'll start with the food, it is not 5 star, it is merely average for the caribbean. the buffet breakfast was not so good, although they do have an omelet bar.  i have a gluten allergy, while the staff knew what it was, they did not accommodate it.  they don't have gluten free anything available at all. , if they did i was never told and I did tell the staff. i had brought my own oatmeal and bread.  I do think for the price and how this resort markets itself, they should have some gluten free items available. The portions are too small, i'm sure this is done for cost savings...So order more food than you can eat. The jerk chicken was delicious we enjoyed eating there.  We ate at Il Cielo, Barefoot and thought our meals were fine. Not 5 star but edible. steak and lobster were not that good, dry and overcooked, but at least they were available. the daily coffee was drinkable and not nearly as bad as I thought it was going to be and I order premium coffee normally to drink at home.  some drinks are good, some were bad. you have to ask for premium liquor or else they give you well liquor and its terrible tasting.the robert mondavi wine is comparable to the $10 magnums at home. its drinkable but has no depth, if you really like wine, look elsewhere. Desserts: not good, the chocolate party is not good at all. The desserts are terrible and the chocolate fountain is cold hershey syrup type chocolate. Really disappointing. I do feel like the resort is cheap and couldn't just have more expensive options... Another thing, is that the gourmet restaurants that require reservations were booked and we couldn't get in. Again, i'm sure this is done for cost savings but that really wore on me over time. I'm paying a lot of money and I want a premium dinner at night. We could not get reservations at the French restaurant. We tried to walk in but were told no more reservations. The place was half empty. These "premium" restaurants have higher quality food so limiting the reservations saves them $. The service was hit or miss, some staff really cared and you could tell. Some did not and you could tell as well. We had a couple of incidents with the staff being surly., but nothing terrible. my coffee would be empty at the breakfast buffet but no one would ask if i wanted more,we had a great experience with the staff at barefoots, most of the bars and at drunken duck. the buildings...while the location and grounds are absolutely beautiful, the rooms and some buildings are worn.Our bed was really uncomfortable and so were the pillows. Our room was very very moist, the air conditioning was somewhat working as the room was cold but moist, alot of our clothes felt like they were damp. We were only there 3 nights, but i was excited to leave as I was missing my bed at home.The ice machine in our hallway was leaking and every day we had to walk around a huge puddle of water spilling onto the tile. Can't they just repair it? In my friends room, they were saying their safe was broken and there was sand everywhere in their room, so thats disappointing.I had read online not to leave 3 hours early, to be honest, you could even leave 1 hour before your departure. it took us 20 min from the resort to when we sat down to wait for our flight.  The grounds are beautiful and well manicured, and the resort has an overall romantic vibe which was so nice. . Overall it was the little things with the room and the staff, we only stayed 3 nights and i had had enough of the bed. The beach was incredible. The island is really beautiful and I enjoyed our excursions.  Read less
Image of the Tripadvisor rating SEB staff was AMAZING!

Jul 28, 2020 Traveladdict7717 Philadelphia, Pennsylvania

This was our 3rd visit to SEB and our 11th overall Sandals trip. We received our free week on this trip. I have both positives and areas of improvement but I honestly can't say anything negative about the staff and the island of the Bahamas. The people were just amazing! If you are worried about them not wanting us in their country - do not worry… Read more
This was our 3rd visit to SEB and our 11th overall Sandals trip. We received our free week on this trip. I have both positives and areas of improvement but I honestly can't say anything negative about the staff and the island of the Bahamas. The people were just amazing! If you are worried about them not wanting us in their country - do not worry for a second. They were so happy to be back at work and everyone was above and beyond friendly. They also went above and beyond cleaning for those of you worried about that. Hand sanitizer is available everywhere. They wash off every menu and every door handle that is touched after each use. I also saw employees in sanitizing team shirts who walked around spraying and wiping all of the couches, chairs, and other common resort areas being used regularly by staff. As far as staff and cleanliness, 5 star for sure! Shout out to some AMAZING staff! Butlers - Nicole, Henry, and Ailyn. All very great! But we just connected so well with Nicole and loved her personality. She is outstanding and always bubbly! Chantel and Ruthlyn at Bahama Bay every morning. So warm and kind! Demi and Bianca at Cafe de Paris. They are so sweet! Rodney in the golf shop always took care of us and our golf clubs Jackie W in the spa! Love her. Danielle (Gigi), James, and Zoey were awesome in the Entertainment department As far as a resort, the water and beach can not be beat. It's just beautiful. The beach and the golf course are the reason we go back. The staff amazed us so much on this trip we would love to go back and visit them again soon. If you can splurge to go beach front, do it! It is amazing. I could sit on the balcony all day an be mesmerized by that amazing water. Entertainment - Much improved this trip. Enjoyed the shows and musicians playing more nights than usual. Returning Guest Dinner - YIKES. It was bad... really really bad. The menu was embarrassing. No lobster. Couldn't get lobster anywhere on resort which was disappointing. The food was awful. Couldn't even enjoy the meal with the heat and flies outside. Everyone left and went to the pub to eat. Restaurants - Disappointed Bahama Bay was not open at all for dinner. Barefoot was supposed to be but never saw it open. The French, IL Cielo and the Pub were all good but for people who don't like Soy, Kimonos, and Bombay it was boring rotating back and forth between 3 restaurants. I would love to see some restaurant variety at Sandals resorts. There is one mexican restaurant at Antigua, one American Tavern at Barbados, I would just like to see more of that stuff instead of every resort having Soy, Kimonos, and Bombay. Other area of improvement needed --- Breakfast - While I understand no buffets at this point, room service and sit down breakfast are the only options. As someone who is not a breakfast eater, I do not enjoy waiting an hour each morning to get breakfast. It just takes way too long. I want to get out on the golf course, go on an excursion, go to the beach, breakfast needs to open up earlier and take a lot less time. Often we were late for our 8 am tee time because we ordered breakfast or went to a restaurant right when they opened up at 7 am but it just took too long. However, Sandals as a resort chain has been disappointing. Absolutely nothing against SEB and this lovely place, but Sandals has not been handling this situation very well at all. Just worth mentioning as we now have earned our free week we will take that trip and begin to look elsewhere if Sandals does not improve. Originally our trip was not supposed to be at Emerald Bay. We were supposed to go to St. Lucia and Sandals is just not flexible with rescheduling during a pandemic. Other resort chains (Secrets and others) are allowing same rates up to a year and throwing in incentives like a free night while Sandals is charging more to reschedule. It left a very salty taste in my mouth as my St. Lucia trip for next summer is now $2,000 more than what I would have paid had I been able to go this summer. Yet they didn't reopen June 4th like they insisted they were. It's just things like this I won't forget and Sandals is losing lots of loyal guests due to this situation. Would just love to see Sandals in general come up with new activities and restaurants and overall spice things up a bit. Would love to see a mini golf course or another bowling alley and more entertainment and activities that are not focused on drinking. Overall, I absolutely love Emerald Bay and the staff. It's an amazing vacation. Just would like to see Sandals as a brand improve in order for me to keep spending my money there. Sandals is not cheap. And they are starting to not be worth the money. Oh, and I heard so many guests got upgraded rooms because the resort was at low capacity. All hit or miss. Lots did and lots didn't. But not very good for your loyal customer of 70 nights to hear everyone get upgraded when they didn't. Read less
Image of the Tripadvisor rating What an AMAZING ReOpen after COVID

Jul 24, 2020 exumasfave Midlothian, Virginia

We were one of the lucky ones to experience the reopening of Sandals Emerald Bay for our stay July 7-15. We were also extremely blessed to be the very first couple to celebrate our 20 year anniversary by renewing our vows while there. Before I begin my review, there are a few things to share regarding the process of getting into the Bahamas.… Read more
We were one of the lucky ones to experience the reopening of Sandals Emerald Bay for our stay July 7-15. We were also extremely blessed to be the very first couple to celebrate our 20 year anniversary by renewing our vows while there. Before I begin my review, there are a few things to share regarding the process of getting into the Bahamas. Keep in mind, this process will most likely change. But I will include websites/pages that were extremely helpful in the months prior to us arriving. In order to visit the Beautiful islands of the Bahamas, a negative RT- PCR Covid test must be taken prior to arrival and a travel health card submitted with the test results. Check for timeframe as this has changed a few times. You will want to follow The Office of The Prime Minister Bahamas on social media as they post daily updates and also will let you know of press conferences as well. In addition to following that page, I would suggest following The Ministry of Health Bahamas and Ministry of Tourism Bahamas. The website to submit for your travel health card is travel.gov.bs These pages above as well as their websites helped me and many others to follow the correct protocol to enter. Please make sure to follow all protocols or you will be turned away....respectfully so. Now...on to my review...and get ready because this ones extensive...BUT well worth the read. When we arrived on July 7, it was Sandals Emerald Bay’s reopening day and they did not disappoint. The welcoming from the entire staff was so genuine and heartfelt. You could feel the relief from them as they were eagerly excited to be back at work after months of nothing. I had prepared myself for them to be reserved due the circumstances....and didn’t blame them one bit. They have been Covid free and are now opening up their home to us...pretty scary in my opinion. We were happily surprised that the fear was not there. In fact it was complete opposite....with masks being a requirement for staff, we could see the smile and joy in their eyes as we were all welcomed back home. Sandals Emerald Bay is beautiful. It’s hard to put into words the sheer beauty of this resort. The view from the lobby out to the ocean is the view that is forever etched in my memories. It never gets old...to see the pool and the ocean and it almost looks as if the pool runs into the ocean. The island of the Exumas that this resort sits on is a true island feel. Crystal clear, turquoise waters, soft white sand...almost like powder. No need to travel to Tahiti...you can find that same beauty here. In the world we live in today, if you want to have some sort of normalcy to your life...to have that feeling back again, Sandals Emerald Bay is where you need to be. And the food was just as I remembered from our last trip....but even better! Absolutely delicious.....my mouth is watering thinking about it now. Due to this being our 20th anniversary, we chose to splurge a little and upgraded to the Beachfront Walkout Butler Suite. And it was worth every single penny! The view, the little walkway right to our cabana not too far from our room. Hammock right outside our patio. And it was spotless! Housekeeping cleaned every day and we could smell the clean when we walked in our room every day. We all know that clean smell...of bleach...sanitizer...you name it, they used it. Followed every single protocol. We never felt unsafe or unsure. Every time we turned around, throughout the resort, there were staff with their cleaning supplies wiping everything down. It did not go un noticed. Our butlers, Mark, Arielle and Hilton...our friends....our family. They knew what we wanted before we even asked. Constantly checked in on us and every request honored....with those beautiful smiles. They made our vacation stress free given the hoops we had to jump through to get there. We couldn’t have wanted for a single thing because they took care of it all. I can only hope one day they can make it to our home and we can show them our appreciation by catering to them and giving them the same warm, welcoming feeling they gave us. For our vow renewal, we had the FABULOUS Tanagra, Shalise, Delvina and Joval (Joey). We are bowing down to you for such a beautiful experience. They made it special. They made it perfect. Tanagra’s zest for life and celebration of love don’t stop. She made sure every box was checked in preparation for our day. She taught us a spin on the elbow bump....I hope to use is next time we arrive. Delvina was in charge of our reception and she was so lighthearted and led the way with giving us directions on what was next....even down to how to cut the perfect slice of cake. Shalise is the wedding department manager and because of her, everything ran smoothly. She’s a great leader. They all work very well together. Joey was our photographer....and I’m leaving pictures attached to show you how AMAZING he is!! You want Joey for your wedding or vow renewal. He was personal and got to know us...didn’t rush, took his time and ended up capturing some beautiful moments. Visit Island Routes and make sure to ask for Ashwanna. She used to be a part of the entertainment staff but has moved to tours and excursions. If you need a Jeep to rent for the day to travel the island and explore its other secret hidden treasures or want to go swimming with the pigs, make sure to see her! Ashwanna was one of the few who made us fall in love with Sandals when we made our first visit to Royal Bahamian and we were thrilled when we visited Emerald Bay our first visit back in 2017 and she had transferred over. I hope next time we return that she’s back in entertainment and with James, GiGi and Zoey. Which brings me to these special 3...they continued to involve guests with trivia at the pool, water balloon tosses (we lost quickly...lol), dancing, singing. Their smiles and laughter are contagious. What a way to start and end your day with them. The bar staff, Markia, Daria and Justin...aka Foxy....drinks were on point and delicious. We’re not ones to drink all day....but they make you want to! So so good!!! The food at all of the restaurants was delicious. My all time favorite dish there is ceviche from Barefoot. And every day for lunch or as an afternoon snack, Mark, Arielle or Hilton had some made for me. My absolute favorite dish there and I couldn’t get enough. For breakfast you have got to try the Banana crunch French toast from IL Cielo. I’m not a banana person but this is a must. Doesn’t taste like bananas. Bombay....the Rogan Josh which is a lamb stew is something you have got to try. I have never really like Indian food and we usually skip Bombay but my husband wanted to try it out as he loves to try new foods. The night we had reservations, I was a little under the weather due to a taxi ride downtown and car sickness. So I didn’t get a chance to try the food that night. But Kenuelle, our server, and Shakar, the manager, both said that when I was better to go back and they’d fix something for me to try. 2 nights later...our last night, we went to Soy...we weren’t that hungry and wanted something light. As we were walking in, both Kenuelle and Shakar asked me to stop by after Soy and they’d fix a little something for me. Again, I wasn’t that hungry but told them absolutely. Their service and smile....can’t say no to that. And I’m so glad we stopped in after Soy. They’ve converted me now to an Indian food eater. And they were so excited to share their foods with me and excited to see my response. Audrey and Vinnette at the spa were wonderful. My husband is not a massage person so it was a hard sell to get him to do one. Not only did he cave and do it, but instead of a 60 minute massage, I got him to try the 90 minute raindrop massage. Let’s just put it this way....he didn’t even realize 90 minutes had passed when they were done! Don’t forget to rebook at the Loyalty and Travel desk before you leave. Emma, the L & T manager and her team will take very good care of you. She checked on us through out the week when it wasn’t even her job to do so. She had enough on her plate, but always found the time for us....from the moment we arrived until the moment we left. Mr Mutton, the GM...he knows how to take care of his family. This wonderful man, took care of us all while we were there. There wasn’t a day that didn’t go by that we didn’t see him out passing drinks by the pool, meeting with guests to see how they’re feeling and making sure we’re all comfortable. My last piece of info....You can have a beautiful resort and beautiful ocean, beautiful beach and beautiful view....but without the beautiful people, it’s only a resort, an ocean, a beach...a view. These people of this island are what make it beautiful. Thank you all and we will see you soon! Read less
Image of the Tripadvisor rating Aqua marine laradiae

Jul 22, 2020 Pinki2510 Amherst, Massachusetts

This was our fifth 10 days trip to a Sandals resort. We love the Caribbean Islands and go there every July to celebrate our anniversary. As usual, Sandals did not disappoint and proven us again why we choose to continue and visit their wonderful resorts. Even though, this time we were not overly optimistic that we will make the vacation, we got… Read more
This was our fifth 10 days trip to a Sandals resort. We love the Caribbean Islands and go there every July to celebrate our anniversary. As usual, Sandals did not disappoint and proven us again why we choose to continue and visit their wonderful resorts. Even though, this time we were not overly optimistic that we will make the vacation, we got very lucky to get in all 10 days out of the 15 days window of opportunity when the boarders were open. I would first like to say that the staff at this resort was SUPER FRIENDLY!!! They seemed so happy to see people back and made every minute of every day special. The staff also wore masks and kept social distancing everywhere which in this heat, is something to be proud of. The food was terrific and we especially enjoyed the special "Fish in a foil" from Chef Wesley at the jerk shack. Soy (as usual) did not fail and the manager Joel made sure that ew were treated like royalty. Italian and French restaurants were delicious and the service excellent. Since the resort was at 50% capacity, we were also upgraded which was very nice which continues to impress us as Sandals staff was doing everything in their power to thank us for making it there. Emma at the return/travel lounge was fabulous and helped us book next years Grande Saint Lucias trip. The pools were very nice and fairly chill/quiet and the ocean colors and water were as perfect as it gets!!! Overall, fantastic place that we will be going back to!!!!!! Read less