Secrets Akumal Riviera Maya

Riviera Maya, Cancun

Virgin rating

The hotel

A adults-only resort to join the Secrets Resorts & Spas family, you’ll not only enjoy luxury accommodation at the Secrets Akumal Riviera Maya but a fantastic range of amenities too. This resort really does have it all. Choose a suite with swim-out access and gorgeous ocean or tropical views. Want to truly spoil yourself? Upgrade to a Preferred Club Room, benefits include your very own lounge in which to enjoy daily continental breakfast as well as afternoon tea and hors d’oeuvres. Everyone is treated royally, with a world-class spa to take advantage of, an oceanfront infinity pool and water sports galore. In an ideal location for snorkelling, scuba-diving, and sport fishing, you'll be sure to see plenty of turtles, Akumal means "Place of the turtles" after all! There are also several restaurants, serving a wide range of global cuisines. For a taste of Mexico, head to El Patio or feast on Pan-Asian delights at Himitsu — reservations are never required. Secrets also offers 'Sip, Savour & See', where you can enjoy drinks, dinner and live entertainment at an impressive number of neighbouring resorts — perfect if you fancy a night out.

Amenities

  • Kayaking
  • Scuba Diving
  • Wheelchair access
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service

Where is it

In the heart of the Riviera Maya, overlooking the award-winning white sands of Akumal Beach. Akumal, “place of turtles” in Mayan, is home to one of the largest green sea turtle populations in Mexico. Close to the area’s most unique sites including an authentic Mayan village, the world’s largest underground river and just 20 minutes from the famous Playa del Carmen. Close to Tulum Ecological Site. The world’s second largest barrier reef sits just 150 metres off the resort’s beach. Transfer time from Cancun Airport: 60 minutes.

Hotel information

434 suites. All with private balcony or terrace, in-suite whirlpool, air-conditioning, satellite TV, telephone, complimentary WiFi access, iPod docking station, complimentary mini-bar, Nespresso™ coffee maker, safe, ceiling fan, sofa, vanity mirror, hairdryer, bathrobes, slippers and iron and board. Blackout drapes. 24-hour room service and a Secrets box for private room service, there is also concierge in every building. Rain and handheld shower head in every suite. Junior Suite Tropical View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

All Inclusive of: Unlimited-Luxury® includes all meals (full breakfast, lunch and dinner) and snacks. Concierge service. WiFi. Unlimited beverages including domestic and International alcoholic and non-alcoholic drinks at any of the resort bars. Mini-bar refreshed daily, pool and beach waiter service. Daily maid service. No wristbands required. All gratuities. All activities and entertainment above unless otherwise stated. 24-hour room service.

Enjoy the 'Sip, Savour and See' Dining Experience which includes sipping artfully prepared cocktails at the bar or lounge of your choice, savouring complimentary cuisine at the restaurant of your choice and seeing the resort's nightly entertainment at neighbouring resorts (dinner only. Guests are responsible for cost of transportation to and from the resort. Terms and conditions apply).

Junior Suite Partial Ocean View with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Ocean View with either 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Junior Suite Swim-Out with direct pool access and 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Preferred Club Junior Suite Tropical have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean View have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Preferred Club Junior Suite Swim-Out with 1 king-size bed plus swim-out access, sleeping maximum 2 adults.

Preferred Club Junior Suite Ocean Front have a plunge pool on the balcony and 1 king-size bed or 2 double beds, sleeping maximum 2 adults.

Romance Master Suite Ocean View with walk-in closet, full bathroom with whirlpool for two, water closet and double vanities and a private furnished balcony or terrace with plunge pool. 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Swim Out with walk-in closet, full bathroom with whirlpool for two, water closet and double vanities and a private furnished balcony with direct pool access. 1 king-size bed, sleeping maximum 2 adults and 1 king-size bed, sleeping maximum 2 adults.

Romance Master Suite Ocean Front with walk-in closet, two TV's, full bathroom with whirlpool for two, his and hers shower, water closet and double vanities and a private furnished balcony with private plunge pool. 1 king-size bed, sleeping maximum 2 adults. and 1 king-size bed, sleeping maximum 2 adults.

Presidential Suite with 1 king-size bed, spacious living room and separate dining area with kitchenette, sleeping maximum 2 adults.

The Preferred Club is an exclusive area offering exceptional services, a private lounge and Preferred Club suites offering impressive tropical, pool and ocean views all in premium locations.

Preferred Club amenities include:

- Private Preferred Lounge with bar open daily from 7am-11pm

- VIP status and amenities

- Concierge service

- Daily continental breakfast service in the lounge

- Afternoon hot and cold hors d’oeuvres; exquisite desserts and fine liquors in the lounge

- Daily a la carte breakfast option at Seaside Grill from 8:00am-10:00am

- Free computer access in Preferred Lounge

- Complimentary access to the hydrotherapy circuit at the spa once per stay

- Upgraded mini-bar service

- Upgraded bath amenities

- Pillow menu

9 reservation-free restaurants: Market Café (international buffet, open for breakfast and lunch), El Patio (Mexican cuisine, open for dinner), Himitsu (Pan-Asian cuisine, open for dinner), Portofino (Italian cuisine, open for dinner), Bordeaux (French cuisine, open for dinner), Seaside Grill (breakfast for Preferred Club guests, lunch and dinner for all guests), Oceana (fresh seafood, open for dinner), Coco Café (coffee and snack bar, open 24-hours) and Barefoot Grill (light lunches). 7 bars: Barracuda (pool and beach bar), Desires Music Lounge (with dance floor and DJ, open until 1am), Halftime Bar (sports bar), Manatees (swim-up bar), Rendezvous (lobby bar), Showtime (theatre bar), and Sugar Reef (poolside bar). Enjoy the 'Sip, Savour and See' Dining Experience and indulge in dinner, sip an artfully prepared cocktail and see the nightly entertainment at neighbouring resorts (terms and conditions apply). Please note: all restaurants may not be open every night.

Day and evening activities and entertainment. Open-air theatre. Big screen movies under the stars. Live nightly entertainment. Theme parties.

3 swimming pools including an expansive infinity pool. 2 outdoor Jacuzzis. Bali beds*. Fitness centre. Secrets Spa by Pevonia®*. Water sports including kayaking, snorkelling, paddle boarding, water polo, and scuba-diving*. Beach and pool volleyball. Ping pong. Tennis court. Archery. Yoga. Dance lessons. Spanish lessons. Bingo. Aqua spinning. Rifle shooting, bike tours along the Yal ku Lagoon, deep sea fishing* and sport fishing*. Golf nearby* (discounted Greens Fees at Riviera Maya Golf Club). Unique culinary activities including kitchen tours to meet chefs, cooking classes, tequila/wine tastings and more.

Complimentary WiFi access. Laundry/dry-cleaning service*. Concierge services and 24-hour room service. 24-hour front desk, currency exchange*, business centre, shopping galleria*, cigar shop*, wedding canopy, travel agency* and car rental*. Medical facilities*. Wedding, honeymoon and spa packages*.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

* Denotes local charge.

Dress code: casual Elegance in El Patio, Himitsu, Bordeaux, Portofino and Oceana restaurants - sneakers, tennis shoes or dress sandals (no flip-flops). Dress shirts with sleeves. Long pants required for men. No sleeveless shirts for men. All other restaurants are casual dress - Bermudas, long shorts or capri pants. Sneakers, tennis shoes or sandals. No sleeveless shirts for men. No bathing suits. Ladies must wear a bathing suit wrap or cover-up.

Please note: all guests must be aged over 18 years.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (10655)
  • Very good (1201)
  • Average (343)
  • Poor (105)
  • Terrible (61)
Image of the Tripadvisor rating Wow!!

Mar 27, 2024 Maria P

This was our first time at Akumal and it did not disappoint. Everyone was friendly and welcoming, food was great and had many options to choose from. We would definitely come back very soon! At the pool area Osuna,Lazaro,Daniel and Abraham were always ready to make us feel comfortable. Arturo,Carlos and Sofia at the Mexican restaurant made our… Read more
This was our first time at Akumal and it did not disappoint. Everyone was friendly and welcoming, food was great and had many options to choose from. We would definitely come back very soon! At the pool area Osuna,Lazaro,Daniel and Abraham were always ready to make us feel comfortable. Arturo,Carlos and Sofia at the Mexican restaurant made our dinners always special. Alejandro our concierge would always find us to make sure our stay was going well and that we didn’t have any issues. Ivan at the lobby bar made delicious drinks and Gabriela from the spa would always inform us of any deals and had a smile on her face. We had a private dinner on the beach and “wow” Ricardo,Osmar,Mario,Alberto and Damaris were incredible and made our last night very special and will never forget how friendly/sweet they treated us. Orlando and Karen from UVC really treated us like part of the family and made sure we had everything to make our stay memorable. We love Akumal and all the staff! Read less
Image of the Tripadvisor rating Once again great stay!

Mar 27, 2024 N7520JSmariam

This was our 2nd stay at the Secrets Akumal and I have not 1 thing to complain about! Amazing beach. Amazing service, as we were finishing our drink, a new one was waiting for us. The food is great, with lots of choices. Everything was yummy and cooked perfectly. I could not believe the amount of effort the staff at this resort put into… Read more
This was our 2nd stay at the Secrets Akumal and I have not 1 thing to complain about! Amazing beach. Amazing service, as we were finishing our drink, a new one was waiting for us. The food is great, with lots of choices. Everything was yummy and cooked perfectly. I could not believe the amount of effort the staff at this resort put into service, entertainment, keeping the resort clean! We love Secrets Akumal and are already looking to return this year again! Read less
Image of the Tripadvisor rating The best resort for your honeymoon!!

Mar 26, 2024 dpcarawanwedding24

We just got back from our honeymoon here and it was amazing, we did the preferred club and it was so close to the main pool and beach. We had the preferred lounge right down from our room and it had the best drinks and a bar full of the best hors d'oeuvres. there was oven pizzas by the pool everyday and different stations each day making fresh… Read more
We just got back from our honeymoon here and it was amazing, we did the preferred club and it was so close to the main pool and beach. We had the preferred lounge right down from our room and it had the best drinks and a bar full of the best hors d'oeuvres. there was oven pizzas by the pool everyday and different stations each day making fresh margs or mojitos, also the oceana restaurant near the pool had different food each day set up. Every single worker here greeted you with a smile and would do anything for you, need directions? ask and they will not only tell you but walk you all the way there! They are just so nice. We loved Edgar that worked at seaside grill at breakfast and lunch. We had the swim out room and the room was gorgeous and they came everyday and cleaned and made the bed and new towels if you needed them, restocked the mini bar and snacks, we even had an espresso machine in our room. They put rose pedals all over our room the last night since it was our honeymoon. Fernanda was our concierge and she was great! We swam with the turtles right infront of the resort also we just had the best time Read less
Image of the Tripadvisor rating Excellent stay at Secrets Akumal

Mar 26, 2024 mbmungle Nashville, Tennessee

My husband and I had an amazing vacation at Secrets Akumal. It is a beautiful property. Our travel agent Nikki with beach bum vacations recommended this property after we mentioned our love of snorkeling. As always, here recommendation was spot on. The staff at his location make you feel so welcome. Luis and Felipe with the beach staff were… Read more
My husband and I had an amazing vacation at Secrets Akumal. It is a beautiful property. Our travel agent Nikki with beach bum vacations recommended this property after we mentioned our love of snorkeling. As always, here recommendation was spot on. The staff at his location make you feel so welcome. Luis and Felipe with the beach staff were excellent. They both went above and beyond to make sure that we enjoyed our stay. We are looking forward to returning to this property in the future. Read less
Image of the Tripadvisor rating Holiday

Mar 26, 2024 lhouston44 Bishops Stortford, United Kingdom

We did feel that americans were preferred over other nationalities and got better service around the pools. We did complain about this and the next day the staffs attitude around the pool completely changed. Our concierge in block 4 was amazing and the best and dealt with anything and everything we needed.