Atlantis, The Palm

Dubai Beach, Dubai Beaches and beyond

The hotel

Wow – the legend of Atlantis comes to life in Dubai and it more than lives up to the myth! This lavish marine-themed resort combines luxury with a whole host of incredible attractions that will keep you and the kids awe-struck from the first day of your holiday right through to the last. Rooms come with full or partial views of the tranquil Arabian Sea or the iconic Palm Island. These unique rooms accommodate families on holiday, or the those seeking a couple’s getaway. If you crave a little touch of luxury, then upgrade to the Imperial Club where you’ll have access to the Imperial Club Lounge serving complimentary daily breakfast, snacks, drinks, afternoon tea and evening cocktails, and enjoy complimentary access to Atlantis Kids Club and The Zone for Teens. When you’re not drinking in your wonderful surrounds, wander through the passageways and tunnels of The Lost Chambers Aquarium and marvel at over 65,000 marine animals at the Ambassador Lagoon, or endure record-breaking thrills at Atlantis Aquaventure – the region’s best-rated waterpark – completely free to guests throughout their stay! Being the resort of choice for a-list stars, it’s not uncommon to see celebrities enjoying a break or TV shows and movies being filmed at this iconic resort. You’ll feel like a star too as you settle in, being pampered at the award-winning ShuiQi Spa or perhaps donning your tracksuit for a stint at the state-of-the-art fitness centre. If you’ve kids with you, point them in the direction of the Atlantis Kids Club or The Zone for teens - with something exciting on the agenda every day, from underwater theatre to playing chef – they’ll thank you for it! When it comes to drinks and eats, there is something for every taste and craving. Fancy a bit of celebrity-chef dining? Head to Nobu, for Japanese dishes with a South American twist by the acclaimed Nobu Matsuhisa. If somewhere more casual appeals, kick-back at Kaleidoscope; sumptuous family-friendly buffet fare to entice even the pickiest of eaters.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Kids Club
  • Babysitting service
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Beachfront location
  • Tennis
  • Restaurant

Where is it

On Dubai's iconic Palm Island on 46 hectares of its Crescent, overlooking the Dubai Marina skyline. Atlantis, The Palm is just a 25-minute drive from the centre of Dubai and a 15-minute drive to Dubai Marina. There is also a monorail to the mainland. Transfer time from Dubai International Airport: 45 minutes.

Hotel information

1,548 generously proportioned rooms including 168 suites, all have been recently refurbished. All with air-conditioning, cable TV, tea/coffee-making facilities, mini-bar*, safe, iron and board and hairdryer. Ocean King Rooms offer views of the Arabian Sea with 1 king-size bed sleeping maximum 2 adults, 1 child and 1 infant (or 1 adult, 2 children and 1 infant or 3 adults and 1 infant or 1 adult, 2 children and 1 infant). 

New Year’s Eve at Atlantis, The Palm.

With the iconic Atlantis, The Palm as the backdrop for your New Year’s Eve celebration, the stage is set to see in the New Year in style. Bookings made from 5 Aug 2020 include the Bronze Gala Dinner, available in Kaleidoscope, Saffron and Ayamna.  

Half Board option: includes breakfast and dinner. Meals can be redeemed in Kaleidoscope (breakfast and dinner), Saffron (breakfast and dinner), Ayamna (dinner), The Shore (dinner), The Burger Joint (dinner), Asia Republic (dinner), Shawafel (dinner), Ronda Locatelli (dinner. A supplement charge of AED 50 per adult and AED 25 per child applies), Bread Street Kitchen & Bar (a supplement charge of AED 50 per adult and AED 25 per child applies), Seafire Steakhouse & Bar (dinner. A supplement charge of AED 140 per person), Ossiano (seven-course dinner. A supplement charge of AED 350 per person applies. Ages 10 and above only for dinner), Nobu (dinner. A supplement charge of AED 350 per person applies. Ages 10 and above only for dinner), Hakkasan (dinner. A supplement of AED 140 per person), Wavehouse (dinner. A supplement charge of AED 50 per adult applies and AED 25 per child applies), WHITE Beach Restaurant (dinner) and Beach Buns (dinner).

Please note: Half Board is not available during Christmas and New Year, and cannot be redeemed at brunches or special events. Supplements apply to select restaurants and at select periods. Restaurants are subject to change without notice.

Platinum Half Board option: includes breakfast and dinner. Meals can be redeemend in Kaleidoscope (breakfast and dinner), Saffron (breakfast and dinner), Ayamna (dinner), The Edge (dinner), The Shore (dinner),  Asia Republic (dinner),  Wavehouse (dinner. A supplement charge of AED 85 per adult applies and AED 42.50 per child applies), Bread Street Kitchen (dinner. A supplement charge of AED 85 per adult and AED 42.50 per child applies), Seafire Steakhouse & Bar (dinner. A supplement charge of AED 140 per person), Ronda Locatelli (dinner. A supplement charge of AED 85 per adult and AED 42.50 per child applies), WHITE Beach Restaurant (dinner) and and Beach Buns (dinner). Selection of unlimited house wines and beers including soft drinks can be enjoyed during dinner only. Alcoholic drinks package (ages 21+) only, soft drinks package applicable to 20 years and under only.

Please note: all guests in the room must be on the same meal plan. Black out dates apply (22 Dec–5 Jan '21).

Platinum Half board is available locally at approx. AED99 per person for the alcoholic package (age 21 years plus) and AED49 per person for the soft drinks package. Price is per dinner and must be purchased for the entire table. 

Palm King Rooms as above but with palm views, sleeping maximum 2 adults, 1 child and 1 infant (or 1 adult, 2 children and 1 infant or 3 adults and 1 infant or 1 adult, 2 children and 1 infant). 

Ocean Queen Rooms are ideal for families, with 2 queen-size beds, sleeping maximum 2 adults and 2 children

Palm Queen Rooms as above but with palm views.

2-Bedroom Family Rooms are perfect for families looking for a little extra space and privacy, these rooms consist of 2 x guaranteed  interconnecting rooms, 1 with 1 x king size bed and 1 with 2 x queen beds with views over The Palm or the Arabian Sea. Sleeping a maximum of 4 people (adults/children).

Those looking to add a bit of luxury to their stay can book an Imperial Club Room. Imperial Club guests enjoy exclusive benefits such as a dedicated concierge, breakfast, afternoon tea and happy hour at the newly designed Imperial Club Lounge, a private beach and more. Imperial Club Rooms offer luxurious surroundings with stunning views, 1 king-size or 2 queen-sized bed types, sleeping a maximum 2 adults and 2 children, or 3 adults and 1 child. Imperial Club King rooms can sleep maximum 2 adults, 1 child and 1 infant (or 1 adult, 2 children and 1 infant or 3 adults and 1 infant or 1 adult, 2 children and 1 infant). 

Guests staying in Imperial Club Rooms or any of the Suites can enjoy the following exclusive benefits:

  • Dedicated lounge for check in and check out Imperial Club Lounge access (7:00am-11:00pm daily)
  • Continental breakfast in the Imperial Club Lounge
  • Afternoon tea in the Imperial Club Lounge from 2:00pm-4:00pm
  • Beverages and canapes from 5:00pm-7:00pm daily in the Imperial Club Lounge
  • Light snacks throughout the day including juice, tea/coffee and soft drinks in the Imperial Club Lounge
  • Daily access to Atlantis Kids Club from 10:30am-1:30pm and from 2:00pm-5:00pm (lunchtime meals are charged between 1:30pm-2:00pm and pre-booking is required by 12:30pm
  • Daily access to The Zone for teens from 10:30am-6:00pm
  • Exclusive 2-for-1 offers at ShuiQi Spa (applies to treatments of AED 500 or more and excludes Medi-Spa)
  • Access to the Imperial Club serviced beach

1-Bedroom Terrace Suites have a bedroom, separate living room, dining table and desk, luxurious double vanity bathroom, and spacious balcony with sun loungers, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

1-Bedroom Executive Suites have a bedroom, separate living room, dining table and desk, luxurious double vanity bathroom, and balcony with dining area, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

1-Bedroom Regal Suites are larger and have a bedroom, spacious living room, dining table for 6, luxurious double vanity bathroom with free standing bath, and a balcony with sun loungers, sleeping maximum 3 adults and 1 child or 2 adults and 2 children.

2-Bedroom Terrace Suites have 2 bedrooms, separate living room, dining table and desk, luxurious double vanity bathroom, and spacious balcony with sun loungers, sleeping maximum 6 adults and 1 infant cot (maximum occupancy of 6 can be a combination of adults and children).

2-Bedroom Executive Suites have 2 bedrooms, separate living room, dining table and desk, luxurious double vanity bathroom, and balcony with dining area, sleeping maximum 6 adults and 1 infant cot (maximum occupancy of 6 can be a combination of adults and children).

2-Bedroom Regal Suites spacious living room, dining table for 6, luxurious double vanity bathroom with free standing bath, and a balcony with sun loungers, sleeping maximum 6 adults + 1 infant cot (maximum occupancy of 6 can be a combination of adults and children.

Guests staying in a Club Suite enjoy the benefits mentioned above as well as the following exclusive benefits:

  • One complimentary 30-minute personal training session per stay
  • Exclusive rates for cabana rentals
  • Beverages and snacks in either Seafire Steakhouse & Bar or Barazura from 5:00pm-7:00pm

Why is this a Virgin Holidays Favourite?

Atlantis, The Palm is constantly evolving with new experiences and adventures. No two visits are exactly the same

Amazing array of unbelievable facilities including the No. 1 water park in the Middle East and Europe - Atlantis Aquaventure, where guests enjoy free daily entry during their stay

Numerous dining options meaning the Half Board meal plan option offers fantastic value-for-money at award-winning restaurants.

Exclusive Virgin Holidays benefits:

  • v-hub lounge at Atlantis Aquaventure

Over 20 restaurants and bars including celebrity chef dining and award-winning restaurants. Experience fine dining underwater at Ossiano, the freshest sushi at Nobu, trattoria -style dining at Ronda Locatelli and delicious British European cuisine at Gordon Ramsay’s Bread Street Kitchen. Wavehouse (a dining and entertainment venue combining live entertainment, gaming zones and dining options). White Beach Club with an infinity pool, a chic outdoor restaurant with an à la carte Mediterranean menu and open-air terrace. Atlantis Aquaventure spans 17 hectares, with 700 metres of exclusive beach, 2.5 km of water adventures including river rapids, world-record breaking rides and Splashers Island for children. The Lost Chambers Aquarium brings the myth of Atlantis to life, featuring a maze of underground tunnels and uninterrupted underwater vistas into the ruins of the fabled Atlantis. Tennis*. ShuiQi Spa* and fitness centre*. Atlantis Kids' Club* (ages 3-12 years, potty trained only, open daily 10:30am-8:30pm) with non-stop action and adventure, including arts and crafts, computer and games console area, underwater movie theatre, themed evenings and much more. The Zone* for teens ages 13-17 years with a gaming lounge and theatre, Internet cafe, entertainment and music lounge. Babysitting and nanny services*. Exclusive Virgin Holidays v-hub lounge, open daily from 10:00am. Complimentary WiFi access throughout the resort.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out our Special Assistance page

5 nights minimum stay applies to all room types between 28 Dec '20-2 Jan '21. 

* Denotes local charge.

Please note: children are welcome to dine in all restaurants during the mornings and afternoons. In the evenings, dining policies apply for children at all bars and in Nobu and Ossiano (both minimum age 10 years).

Rating summary

  • Sleep Quality Image of the Tripadvisor rating
  • Location Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (476)
  • Very good (102)
  • Average (47)
  • Poor (24)
  • Terrible (44)
Image of the Tripadvisor rating Amazing place!

Aug 7, 2020 PG626 Birmingham, United Kingdom

Initially we had a bit of a mix up and fob off with a room that we hadn’t booked and paid for, spent quite a lot of time to sort it out but eventually it was......after that everything was fabulous! My children loved it! The restaurants are superb! I would highly recommend the imperial club, the afternoon snacks were a real hit! Staff are friendly… Read more
Initially we had a bit of a mix up and fob off with a room that we hadn’t booked and paid for, spent quite a lot of time to sort it out but eventually it was......after that everything was fabulous! My children loved it! The restaurants are superb! I would highly recommend the imperial club, the afternoon snacks were a real hit! Staff are friendly and helpful. The stalls on the way out to the water park are overpriced and holders very pushy but they’re not part of the hotel! The watermark is amazing, it will entertain everyone for hours. Would definitely return! Read less
Image of the Tripadvisor rating Underwater Paradise

Aug 7, 2020 Leon L

I went to Atlantis with my family my son's 5th birthday, It was a package inclusive of lost chambers (their aquarium) as well as Aquaventure (waterpark) The hotel & rooms are designed to give u a complete feel of a underwater world. It was a brilliant one of a kind experience. The best part was throughout the stay my son kept saying that this was… Read more
I went to Atlantis with my family my son's 5th birthday, It was a package inclusive of lost chambers (their aquarium) as well as Aquaventure (waterpark) The hotel & rooms are designed to give u a complete feel of a underwater world. It was a brilliant one of a kind experience. The best part was throughout the stay my son kept saying that this was his BEST BIRTHDAY EVER. Read less
Image of the Tripadvisor rating THEY STOLE MY ITEMS

Aug 6, 2020 Lara-khf

I just checked out today!!!and found out that i forgot some stuff inside the room!!called them right away same day of checking out to find out that they found NOTHING...i stay in hotels a lot and i always forget some stuff behind me but this is the first time in my entire life i encounter such a situation !!HOW COME THEY CAN NOT FIND MY ITEM SAME… Read more
I just checked out today!!!and found out that i forgot some stuff inside the room!!called them right away same day of checking out to find out that they found NOTHING...i stay in hotels a lot and i always forget some stuff behind me but this is the first time in my entire life i encounter such a situation !!HOW COME THEY CAN NOT FIND MY ITEM SAME DAY I CHECK OUT!! Read less
Image of the Tripadvisor rating Amazing luxuries family vacation to celebrate our anniversary

Aug 6, 2020 monafyd

Every thing was extremely perfect with all safety criteria ,maintained Check in & Check out process : professional , smooth , amazing room view n with free upgrade considering our ,anniversary occasio complementary additional bed was provided House keeping and Room service : professional and efficient service , very polite , fulfilling all… Read more
Every thing was extremely perfect with all safety criteria ,maintained Check in & Check out process : professional , smooth , amazing room view n with free upgrade considering our ,anniversary occasio complementary additional bed was provided House keeping and Room service : professional and efficient service , very polite , fulfilling all inquiries , you can request additional amenities any time Restaurant and food : we were for 3 night on half board bases , more option for dinner is needed but the breakfast , i can tell that it is one of the best in the city .Bravoo Kaleidoscope Restaurant . special thanks to Luxia for the amazing room and the choaclate box Secret champers and aquarium was really different this time Aqua-venture : this was our first time , we really enjoyed it and all safety measures were taken in considerations over all experience was magnificent we will come back for sure Read less
Image of the Tripadvisor rating A Family Friendly Staycation

Aug 6, 2020 AAdventuresSquared Dubai, United Arab Emirates

The Atlantis is an iconic hotel in Dubai, be that due to its nautical themed decor or activity packed resort! We checked in for one night for my husband's birthday. It was a last minute booking, but the reservations team were not the most friendly or welcoming! Checking in, Covid measures were being taken. Be that scanning our own passports or… Read more
The Atlantis is an iconic hotel in Dubai, be that due to its nautical themed decor or activity packed resort! We checked in for one night for my husband's birthday. It was a last minute booking, but the reservations team were not the most friendly or welcoming! Checking in, Covid measures were being taken. Be that scanning our own passports or constant reminders to sanitise! The cleanliness of the hotel was to a good standard. In the room, despite being an older hotel in Dubai, the decor was timeless. Beautiful, light and welcoming- a very comfortable sized room. There was also PPE provided in the room, to use during the stay (masks, sanitiser etc...) Aquaventure was extremely busy (SUNDAY), the social distancing and COVID measures weren't so apparent at the waterpark. Likewise with the pool and beach areas, there were not any social distancing measures being taken. The pool area is a bit dated, the sun loungers look old and rusted. However, the overall atmosphere at the poolside was lovely. More family orientated than couple orientated. The food options were limited, as many restaurants were closed. In my opinion the food on the in-room dining menu was over-priced for what it was. Not a complaint that I usually have, but it was quite pricey! Overall, a good stay. The service does not live up to the world class service that Dubai prides itself on but nonetheless, a nice break especially if you have kids! (which we don't) Room for improvement: - Amenities in the room (all removed for COVID purposes) but they should at least be offered to guests upon check-in - Overall customer service and attentiveness of staff could definitely be improved. - Pool side Recommendations: - Check which restaurants are open during your stay before you book - take water socks/shoes to use whilst in Aquaventure or around the pool - Book activities in advance to get the most out of your stay - Great for a short staycation where you don't want to feel like you're still in Dubai! Thank you to the Atlantis team for addressing a few of our concerns during our stay. Read less