Beaches Turks and Caicos

Turks and Caicos Islands, Caribbean

The hotel

This is a Luxury Included® resort with five unique Villages from the Caribbean and French to the Italian, Seaside and Key West Villages. The magnificent setting of Grace Bay beach makes this the perfect destination to relax and let all your worries slip away. Youngsters can engage in fun activities with the Sesame Street® gang at the Kids' Camp, supervised by Certified Nannies, while the teenagers lounge at Trench Town or dance at Liquid at Beaches Nightclub. The Pirates Island Waterpark with its 9 slides and cool surf simulator offers great fun for the whole family. Adults will love the 24 dining options, the spacious Red Lane® Spa and the array of land and water sports on offer.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Wedding
  • Families
  • Honeymoon
  • Kids Club
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Games Room

Where is it

On the beach at Grace Bay. Transfer time from airport: 15 minutes.

Hotel information

758 rooms and suites located in five villages. All rooms have in-room beer and wine (on request), air-conditioning, satellite TV, complimentary WiFi access, telephone, coffee maker, fridge stocked with water and juices, safe, private bath and shower, iron and board and hairdryer. Caribbean Deluxe Rooms are located on the first floor of the Caribbean Village, and have a balcony overlooking the pool or gardens. With 1 king-size bed or 2 double beds, plus a trundle bed, sleeping maximum 4 adults or 2 adults and 2 children.

All Inclusive of: Beaches Resorts are Luxury Included®; from luxury accommodation, fine dining, unlimited premium-brand drinks, transfers, tips and taxes, to a huge range of sports facilities and entertainment — it's all included!

Caribbean and Seaside Village:

Caribbean Premium Walkout Rooms are located on the ground floor in either the East or West Wing of the main building, with patio featuring pool and garden views, and direct walkout access to the resort's gardens. With 1 king-size bed or 2 double beds, plus a double pull-out sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

Caribbean Honeymoon Premium Walkout Rooms are as above, sleeping maximum 4 adults or 2 adults and 2 children.

Caribbean Honeymoon Grande Luxe Rooms have a balcony overlooking the resort's pool and gardens, with 1 king-size bed or 2 double beds, plus a twin day bed with trundle, sleeping maximum 4 adults or 2 adults and 2 children.

Caribbean Honeymoon Luxury Concierge Suites have either a balcony or patio overlooking the gardens and pool, with 1 king-size bed and trundle bed, sleeping maximum 5 adults or 2 adults and 3 children. These rooms include Beaches Concierge Service.

Seaside One-Bedroom Concierge Suites are located on the ground through second floors of the Salt Cay Villas, with views of the gardens, pool and some with ocean views. With 1 king-size bed plus a twin day bed with trundle in the living area, sleeping maximum 5 adults or 2 adults and 3 children. These rooms include Beaches Concierge Service.

Seaside Honeymoon One-Bedroom Concierge Villa Suites are newly renovated suites located in the Parrot Cay Villas, just steps from the beach, with a freestanding soaking tub in the bathroom, and 1 king-size bed plus trundle bed, sleeping maximum 5 adults or 2 adults and 3 children. These rooms include Beaches Concierge Service.

Seaside Honeymoon Luxury One-Bedroom Concierge Suites are newly renovated suites located in the Seaside Village, on the ground through second floors of the Salt Cay Villas. With bathroom with walk-in shower and roman tub, patio or balcony with ocean, pool and garden views, and 1 king-size bed plus trundle bed, sleeping maximum 5 adults or 2 adults and 3 children. These rooms include Beaches Concierge Service.

Caribbean Penthouse One Bedroom Butler Suites are one-of-a-kind suites, featuring a full living room, formal dining area, full kitchen, bathroom with whirlpool, and 1 king-size bed, 2 queen-size sofa beds, plus a rollaway bed (available on request), sleeping maximum 5 adults or 2 adults and 3 children. These rooms include Beaches Butler Service.

Seaside Two-Bedroom Luxury Butler Villa Suites are close to the beach and pools, and feature two bedrooms, two bathrooms with roman tubs, kitchenette, patio and living area. With 1 king-size bed, 2 double beds, plus double pull-out sofa bed in the living area, sleeping maximum 8 adults or 2 adults and 6 children. These rooms include Beaches Butler Service.

French Village:

French Village Luxury Rooms are located in the French Village with views of the pool and tropical gardens, featuring a French balconette, 1 king-size bed with a trundle bed, or 2 double beds with a single sleeper chair, sleeping maximum 4 adults or 2 adults and 2 children.

French Village Honeymoon Luxury Rooms can be found on the 1st and 2nd floors of the French Village with a French balconette overlooking the gardens and pool, with 1 king-size bed plus day bed with trundle, or 2 double beds and sleeper chair, sleeping maximum 4 adults or 2 adults and 2 children.

French Village Luxury Walkout Rooms are located on the ground floor in the French Village, with patio looking out onto the French Village Riviera pool and direct walkout access to the resort's gardens, with 1 king-size bed plus day bed with trundle, or 2 double beds with single sleeper chair, sleeping maximum 4 adults or 2 adults and 2 children.

French Village One-Bedroom Concierge Suites have separate living area, patio or French balconette, 1 king-size bed and double pull-out sofa bed, or 2 double beds with single sleeper chair, sleeping maximum 5 adults or 2 adults and 5 children. These rooms include Beaches Concierge Service.

French Village Two-Bedroom Concierge Suites are as above but have a second bedroom, sleeping maximum 11 adults or 2 adults and 9 children. These rooms include Beaches Concierge Service.

French Village Three-Bedroom Concierge Suites are as above but with a third bedroom, sleeping maximum 14 adults or 2 adults and 12 children. These rooms include Beaches Concierge Service.

Italian Village:

Italian Concierge Family Suites with Kids Room are located on the first floor in the Italian Village, with a multi-functional game table, bathroom with whirlpool tub and rain shower, 1 king-size bed, 1 sleeper chair and bunk bed with trundle, sleeping maximum 3 adults or 2 adults and 4 children. These rooms include Beaches Concierge Service.

Italian Oceanview Concierge Family Suites with Kids Room are as above but with views of the gardens, pool and ocean, sleeping maximum 3 adults or 2 adults and 4 children. These rooms include Beaches Concierge Service.

Italian Poolside Walkout Concierge Family Suites with Kids Rooms are located on the ground floor, featuring patio with direct walkout access to the gardens, multi-functional game table, bathroom with whirlpool tub and rain shower, 1 king-size bed, twin day bed with trundle and bunk bed with trundle, sleeping maximum 3 adults or 2 adults and 5 children. These rooms include Beaches Concierge Service.

Italian Penthouse Oceanview Concierge Family Suites with Kids Room are located on the highest floors with views of the gardens, pool and ocean, featuring multi-functional game table, bathroom with whirlpool tub and rain shower, 1 king-size bed, 1 sleeper chair and bunk bed with trundle, sleeping maximum 3 adults or 2 adults and 4 children. These rooms include Beaches Concierge Service.

Italian Oceanfront Concierge Family Suites with Kids Room are as above but located directly facing the ocean, sleeping maximum 3 adults and 5 children. These rooms include Beaches Concierge Service.

Italian Oceanfront Penthouse Concierge Family Suites with Kids Room are as above but facing the ocean, on the highest floors offering spectacular views of the Caribben Sea, sleeping maximum 3 adults and 5 children. These rooms include Beaches Concierge Service.

Italian Oceanfront Walkout Concierge Family Suites with Kids Room are as above but located on the ground floor with walkout patio, overlooking the beach and ocean, sleeping maximum 3 adults and 5 children. These rooms include Beaches Concierge Service.

Italian Two-Bedroom Butler Family Suites are located in Italian Village with views of the gardens and pool, featuring living area, multi-functional game table, bathroom with whirlpool tub and rain shower, dining table for up to six people, butler's pantry, 1 king-size bed, 1 sleeper chair, bunk bed with trundle, plus day bed with trundle and sofa bed in the living room, sleeping maximum 10 adults or 2 adults and 8 children. These rooms include Beaches Butler Service.

Italian Oceanview Two-Bedroom Butler Family Suites are as above but overlook the ocean, pool and gardens, sleeping maximum 10 adults or 2 adults and children. These rooms include Beaches Butler Service.

Italian Two-Bedroom Poolside Walkout Butler Family Suites are located on the ground floor with direct walkout access to the gardens from the patio, bathroom with whirlpool tub and rain shower, dining table for up to 6 people, butler's pantry, 1 king-size bed, bunk bed with trundle, plus twin day bed with trundle and sofa bed in the living area, sleeping maximum 11 adults or 2 adults and 9 children. These rooms include Beaches Butler Service.

Italian Oceanview Penthouse Two-Bedroom Butler Family Suites are as above but located on the highest floors overlooking the pool, gardens and ocean, sleeping maximum 10 adults or 2 adults and 8 children. These rooms include Beaches Butler Service.

Italian Beachfront Two-Bedroom Butler Family Suites have views of the beach and ocean, and feature multi-functional game table, bathroom with whirlpool tub and rain shower, living room, dining table for up to 6 people, butler's pantry, 1 king-size bed, bunk bed with trundle, twin day bed with trundle, plus day bed with trundle and sofa bed in the living room, sleeping maximum 12 adults or 2 adults and 10 children. These rooms include Beaches Butler Service.

Italian Beachfront Penthouse Two-Bedroom Imperial Butler Family Suites are located on the highest floors in the Italian Village with panoramic views of the Caribbean Sea, featuring multi-functional game table, bathroom with whirlpool tub and rain shower, living room, dining table for up to 6 people, butler's pantry, 1 king-size bed, bunk bed with trundle, twin day bed with trundle, plus day bed with trundle and sofa bed in the living room, sleeping maximum 12 adults or 2 adults and 10 children. These rooms include Beaches Butler Service.

Italian Beachfront Two-Bedroom Walkout Butler Family Suites are as above but are located on the ground floor with direct walkout access from the patio to the gardens and the beach beyond, sleeping maximum 12 adults or 2 adults and 10 children. These rooms include Beaches Butler Service.

Key West Village:

Key West Luxury Concierge Rooms are located in the Key West Village and feature balcony or patio with garden views, and 1 king-size bed and additional rollaway bed, sleeping maximum 3 adults or 2 adults and 1 child. These rooms include Beaches Concierge Service.

Key West Grande Luxe Concierge Rooms feature balcony or patio with garden views, 1 king-size bed and 1 trundle bed, sleeping maximum 4 adults or 2 adults and 2 children. These rooms include Beaches Concierge Service.

Key West One-Bedroom Concierge Villa Suites feature a master bedroom and separate living area, bathroom with tub and shower combination, dining table, fully equipped kitchen, 1 king-size bed and 1 trundle bed, sleeping maximum 4 adults or 2 adults and 2 children. These rooms include Beaches Concierge Service.

Key West One-Bedroom Concierge Suites feature a master bedroom, fully equipped kitchen, large living room, dining table, large balcony with garden views, and 1 king-size bed and 1 trundle bed, sleeping maximum 4 adults or 2 adults and 2 children (with a rollaway bed). These rooms include Beaches Concierge Service.

Key West Luxury One-Bedroom Concierge Suites features a master bedroom, fully equipped kitchen, large balcony with tropical garden views, 1 king size bed and 1 trundle bed, sleeping maximum 5 adults or 2 adults and 3 children (with a rollawat bed). These rooms include Beaches Concierge Service.

Key West Oceanview One-Bedroom Concierge Suites feature a master bedroom, fully equipped kitchen, large living area, large balcony with ocean views, 1 king-size bed and 1 trundle bed, sleeping maximum 5 adults or 2 adults and 3 children (with a rollaway bed). These rooms include Beaches Concierge Service.

Key West Two-Bedroom Concierge Suites feature two bedrooms, bathroom with tub and shower combination, large living and dining area, fully equipped kitchen, terrace with garden view, 2 king-size beds and 1 trudle bed, sleeping maximum 6 adults or 2 adults and 4 children. These rooms include Beaches Concierge Service.

Key West Two-Storey Two-Bedroom Concierge Suites features two bedrooms, two bathrooms, living and dining room with breakfast nook, fully equipped kitchen, dining table for 4, balcony with garden views, 2 king-size beds and 1 trundle bed, sleeping maximum 6 adults or 2 adults and 4 children. These rooms include Beaches Concierge Service.

Key West Oceanview Two-Story Two-Bedroom Butler Suites are expansive 2 bedroom loft suites located in the the Veranda House. These suites feature living room, dining room with breakfast bar to the kitchen, master bedroom located in a loft with high ceiling, master bathroom with an oversized tub and shower, second bedroom on the main floor with second bathroom, two balconies with ocean views, 2 king-size beds plus trundle bed and pull-out sofa bed, sleeping maximum 7 adults or 2 adults and 5 children. These rooms include Beaches Butler Service.

Key West Three-Bedroom Garden View Butler Villas are expansive and spacious villas. The first floor features a living room, day bed with trundle, dining room, breakfast nook, and the first bedroom complete with en-suite bathroom. On the second floor, there are two bedrooms - one with large bathroom with oversized tub, and the other with en-suite bathroom with shower and tub combination. All three bedrooms have 1 king-size bed, and on the third floor there is either an outdoor relaxation area or sunroom, sleeping maximum 8 adults or 2 adults and 6 children. These rooms include Beaches Butler Service.

Key West Oceanview Three-Bedroom Butler Villas are as above, but boast ocean views. These rooms include Beaches Butler Service.

Key West Four-Bedroom Butler Villa Residence features three floors. The ground floor has a full kitchen, living room and dining room, bedroom and bathroom with a combination tub and shower. The firsy floor features the master bedroom, and master bathroom with over-sized jetted soak tub. The third and fourth bedrooms are also on the first and second floors. The three bathrooms have combination tub and showers, and the three bedrooms boast 1 king-size bed, the fourth has either 1 king-size bed or 1 queen-size bed and a pull-out sleeper sofa in the living area, sleeping maximum 10 adults or 2 adults and 8 children. These rooms include Beaches Butler Service.

Key West Oceanview Four-Bedroom Villa are as the Oceanview Three-Bedroom Butler Villas, but have a fourth bedroom with 1 king-size bed, sleeping maximum 10 adults or 2 adults and 8 children. These rooms include Beaches Butler Service.

Key West Beachfront Four-Bedroom Butler Villa Residence with Private Pool are individual homes situated directly on the beach. Each villa has three floors; the ground floor has a full kitchen, fully furnished living room and dining room, bedroom, and bathroom with a combination tub and shower. The first floor boasts the master bedroom and master bathroom with an over-sized jetted soak tub. The third and fourth bedrooms are also on the first floor. The three bathrooms have a combination tub and shower. The third floor boasts a comfortable sunroom or private patio overlooking the beach and Caribbean Sea. Outside there is a large porch, covered dry area and a private pool. With 2 king-size beds, 2 queen-size beds, plus 2 rollaway beds (available on-request), sleeping maximum 10 adults or 2 adults and 8 children. These rooms include Beaches Butler Service.

Concierge Service inclusions:

• Dedicated Concierge Centre open 7:00am-10:00pm daily to assist with excursions, restaurant reservations, spa bookings and anything else you may need
• Preferred check-in with Champagne upon arrival
• In-room stocked mini-bar with a selection of spirits, beer and wine as well as soft drinks, juices and water
• Use of his and hers bathrobes

Butler Service inclusions:

Providing you with uncompromising attention of a personal butler trained to the highest standards by the elite Guild of Professional English Butlers. Beginning with lemongrass-scented hand towels and welcome cocktails and culinary treats upon arrival, a private resort orientation and a luggage unpacking service you will then be supplied with a personal mobile phone to reach your Butler when needed. Your wish is their command! In addition, butler guests will also have access to all the Club Sandals amenities and weekly activities, plus private car transfers from the airport.

  • Free wedding: minimum stay 3 nights. Government and documentation fees at extra cost. Conditions apply. 

5-Star Global Gourmet™ at Beaches Resorts brings new sights, sounds and tastes to all guests at each meal - of course, all included! 24 dining options: Reflections (International; buffet breakfast, lunch and dinner), Arizona’s (Tex Mex; buffet for lunch and à la carte dinner), The Jerk Shack (Jamaican Jerk BBQ, lunch and dinner), Bombay Club (Indian cuisine), Schooners (à la carte breakfast and à la carte seafood dinner), Sapodilla’s (Continental cuisine, adults only), Kimonos (entertaining Teppanyaki, reservations required), Giuseppe’s (Italian; buffet breakfast, lunch and dinner), Le Petit Château (serving traditional French specialities, adults only), Bobby Dee’s (50s-style diner), Café de Paris (French pâtisserie serving pastries, crepes and sandwiches), Bayside (Continental cuisine; open for breakfast, lunch and dinner), Sky Lounge (Key West and Caribbean fusion; open for breakfast for all ages and dinner for adults 16 years and older), Neptunes (Mediterranean seafood; breakfast, lunch and dinner), Soy (selection of sushi and sashimi specialities), Mario’s Restaurant (Italian à la carte breakfast, lunch and dinner), Barefoot by the Sea (fresh seafood; open for breakfast, lunch and dinner), The Cricketer’s Pub (British pub; open for lunch and dinner), Bella Napoli Pizzeria and Dino’s Pizzeria & Grill (gourmet pizza), Mr Mac (an artisan macaroni & cheese truck), Curls & Swirls (an ice cream and milk shake truck). Kids' Grille self-service offering favourites, such as burgers, hot dogs, sandwiches and ice-cream. 15 bars, including a non-alcoholic kids’ bar. Weekly late night chocolate extravaganza with handmade chocolate delights and martinis.

Daily and nightly entertainment with Sesame Street® parades and games for the youngsters, as well as live shows, cocktail parties, theme nights and beach parties for adults.

10 swimming pools including 1 scuba pool and 4 whirlpools. Pirates Island Waterpark with 9 slides, including the brand new Sky Slide, the highest waterslide in Turks & Caicos, surf simulator and aqua play area. Tennis, volleyball, basketball, shuffleboard, billiards and table tennis. Scuba-diving* (free for certified divers, fee applies to others), snorkelling, windsurfing, kayaks, Hobie Cats, paddleboards and aquatrikes. Red Lane® Spa (treatments*) and Red Lane® Fitness Centre. Kids activities: Kids' Camp with Certified Nannies, Caribbean Adventure with Sesame Street®. PADI Seal Team and Bubblemaker scuba programmes* for children over 8 years old and National Geographic scuba programme* for kids over 10 years old. For teens: Liquid at Beaches Nightclub, a disco for under 21s, and Trench Town teen arcade, a chill-out place.

Complimentary WiFi Internet access in all room categories and public areas. Laundry/dry cleaning service*. SnapShots photo shop*. Gift shop.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

2 nights 1 Jan–31 Mar and 16 Apr–18 Dec.

6 nights 1–15 Apr and 19 Dec–31 Dec.

*Denotes local charge.

Dress code: evening dress code for gentlemen states that smart trousers or jeans, long or short sleeve dress shirts (with or without collar) and dress shoes or sandals must be worn. Shorts, t-shirts, trainers, flip-flops, hats and caps are not permitted in the evening. 

Please note: please ensure you have adequate insurance to take part in adventurous activities.

Please note: Parents/Guardians must take responsibility for confirming that children are competent swimmers and have the capability to take part in the water sports activity.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (8960)
  • Very good (2700)
  • Average (921)
  • Poor (432)
  • Terrible (461)
Image of the Tripadvisor rating Butler Service in Key West is Phenomenal

Feb 28, 2021 TravelPlanner_22

We traveled to Beaches with 5 adults and 3 kids. One of the adults was a babysitter for the young kids (6, 4 and 10 months). The resort itself was extremely clean and immaculate - the food was amazing. Soy was a highlight as the Japanese restaurant on property and the Mac n cheese food truck was Ah-maxing for the kids (and adults). The water… Read more
We traveled to Beaches with 5 adults and 3 kids. One of the adults was a babysitter for the young kids (6, 4 and 10 months). The resort itself was extremely clean and immaculate - the food was amazing. Soy was a highlight as the Japanese restaurant on property and the Mac n cheese food truck was Ah-maxing for the kids (and adults). The water slides were fun! — and it must be noted the COVID precautions were very well done - even a little much at times, but good to be safe! The highlight was Dennis and Jeffrey, our butlers, though. Dennis and Jeffrey were not only able to get us what we needed and wanted, they made so many extra efforts that we didnt ask for that were so helpful! They’d walk the kids back to the room with the sitter, bring popcorn for a movie night to the room (without asking), find us on the resort and off snacks and make all reservations for us. They were sweet, funny, kind and always on time! They got to know us and really took note of our habits, like that we needed coffee by 6:30am with the kids :) We will be going back to Beaches for certain, and requesting them! Read less
Image of the Tripadvisor rating Our Recent Beaches Trip

Feb 27, 2021 Love2B_in_paradise

Just got back from a beaches Turks and Caicos trip. We loved it so much we booked another trip while on site. This time we’ll be checking out their resort in Jamaica. So let’s get it into the why.....The staff, the staff and did I say the staff? They are amazing. They are all welcoming and helpful. On day 1 we were trying to find a restaurant.… Read more
Just got back from a beaches Turks and Caicos trip. We loved it so much we booked another trip while on site. This time we’ll be checking out their resort in Jamaica. So let’s get it into the why.....The staff, the staff and did I say the staff? They are amazing. They are all welcoming and helpful. On day 1 we were trying to find a restaurant. We asked a passing staff member thinking they will give us directions. Instead, she walked us most of the way to the restaurant and didn’t leave us until the restaurant was in our sight at which point she pointed it out and went back the way we came. I was amazed that she took the time to go out of her way to ensure we found our destination. This happened to us more than once. Everywhere we go the staff members acknowledged our presence with a smile and a hello, even if they are just passing us by. Everyone asks us if we are enjoying our vacation and if there is anything else they could do for us. I wanna shout out Netoya, Geico, Bishop, Andrew, Tedane for their wonderful service, friendly conversation and recommendations for things to do on the resort. The facilities and Activities: The kids loved the pirate island water park. At the time of our visit the resort was not at capacity so minimal, if any wait for the water slides. The surf simulator was a big hit. The kids also lived at the swim up bars. My husband and daughter did the snorkeling trip. It’s restricted to 6 people per trip due to COVID. You have to sign up a day in advance. We brought our own snorkel masks because we are germaphobes. They’ll provide you with snorkel masks, life jackets and fins for the trip. The glass bottom boat is also restricted to 6 people per trip. We did the ocean tricycles. Keep in mind the farther out you go, the more pedaling you will have to do to come back to the beach. Let’s just say my husband learned his lesson. We tried sailing but didn’t get a chance to try the paddle board or kayaking. For all water activities life jackets are provided. Once you return, the life jackets are dipped into a bucket of soapy sanitizing water to clean them. COVID protocol - I felt extremely safe at Beaches. When they say they have enhanced cleaning, they mean it. My husband and I was shocked when after getting up and leaving a beach tent, someone promptly went over and sprayed the chairs and tent with sanitizing spray. We witnessed staff cleaning the life size board games around the property like chess, connect 4. We also saw them cleaning the table games in the billiards room. To enter the Xbox lounge your temperature is checked and your hands must be washed. The game is then cleaned after you leave. You are given hand sanitizer by the hostess prior to entering every restaurant. Masks are worn to enter the restaurants, the lobby, shops and any other indoor area. Once seated at a restaurant masks can be removed. All the staff wear masks all the time. Guests can be maskless outdoors if they so desire. Room: we were in the Caribbean deluxe double. To be honest we barely saw the room. It was clean and had a good view of the ocean but not of the beach as there were other lower buildings in front of us. (I posted 3 pictures of the view, from within the room, 2 from the balcony, one more zoomed than the other). The room was centrally located. We were able to get to pirate island, Italian village, French village and the beach quite easily. Key west village was a trek from our room but we only went over there once to eat at Neptune’s. Food: The food was okay. Some restaurants were better than others. The buffet is only open for breakfast. We went once and no one from my family wanted to go back. We ate at Schooners for the remaining days. The breakfast there was good. The dinner not so much. We ate there for dinner the first night and the steak was hard and tasteless. The steak at Barefoot and Arizona’s was much better. Due to COVID and the reduced capacity not all the restaurants are opened at once. You will receive a weekly schedule which details which restaurants are open for each day of the week. We planned our dining reservations based what would be open when. The dining staff goes out of their way to please you. I’m so mad I didn’t get the name of the hostess in Bobby D’s. We asked if the restaurant had hot tea and was told no but she offered to go elsewhere to get us tea. We didn’t want her to go out of her way but she insisted and got us tea. This occurred on 2/18 around 1:30pm-2pm, in case someone reads this and is able to identify her from the schedule. She was very attentive every time we went there. We would give it 4.5 but don’t have that option. It lost 1/2 a star because the food wasn’t consistent in quality and taste at each restaurant. Read less
Image of the Tripadvisor rating Beautiful, but not worth the money.

Feb 25, 2021 see_d_go Minneapolis, Minnesota

A lot of dining and entertainment options were closed due to Covid, I can understand that, but they should be more upfront on the website. What I can not understand is the service we got when paying 10K. •Uncooked chicken at dinner. •Our room toilet broken twice. •2 hour check-in experience. •No top shelf liquor to be found. If you’re lucky, you… Read more
A lot of dining and entertainment options were closed due to Covid, I can understand that, but they should be more upfront on the website. What I can not understand is the service we got when paying 10K. •Uncooked chicken at dinner. •Our room toilet broken twice. •2 hour check-in experience. •No top shelf liquor to be found. If you’re lucky, you may find a cold Miller Lite. Maybe. •Where is Elmo? Not here. •Lunch grill is ‘open at 12’ and that means they start setting up at 12, you can eat at 1. •We noted being here to celebrate our sons Birthday and got nothing, not even a happy birthday. Beautiful beach but the experience does not match the price. I’ll choose to spend our elsewhere win the future. Thanks, Beaches! Read less
Image of the Tripadvisor rating Our Third Great Trip!

Feb 25, 2021 JaysonB8201 Westhampton, New York

While the resort was much quieter than usual due to COVID, this was our third time to Beaches T&C in six years and it did not disappoint. Once again we had a great time with our two kids (8 and 10). The resort itself, the beach, the water park, pools, and all the buildings are just amazingly clean and beautiful. It is like paradise. COVID… Read more
While the resort was much quieter than usual due to COVID, this was our third time to Beaches T&C in six years and it did not disappoint. Once again we had a great time with our two kids (8 and 10). The resort itself, the beach, the water park, pools, and all the buildings are just amazingly clean and beautiful. It is like paradise. COVID precautions were mostly followed by Guests and staff. If we had gotten sick, we would have thought it was from the airports, we felt very safe at Beaches. Reading other people's reviews who didn't have as good of a time as our family and others, I think the key to it is that you have to have the attitude that you're not in an American city where it's hustle and bustle. Everything here at the resort and probably anywhere in the Caribbean is more laid-back, slower, methodical. If you don't go with the flow, you will get stressed and frustrated. That would be our best advice for having a good time at Beaches T&C. The staff were all friendly and caring and helpful. And we were pleasantly suprised than even though the resort was extra quiet due to the Pandemic, that Beaches still had the proper amount of staff on in all areas so that we had the same experience as previous times. Read less
Image of the Tripadvisor rating Think Twice for the Price

Feb 22, 2021 mamamia7777 Westchester County, New York

Although Beaches rates itself a 5 star resort, overall I can not give it 5 stars, especially given the exorbitant price paid at a time when many nearby resorts are slashing rates to attract clients during the pandemic. On the plus side, the site itself is beyond beautiful, and it does offer a variety of activities for the family. The staff are… Read more
Although Beaches rates itself a 5 star resort, overall I can not give it 5 stars, especially given the exorbitant price paid at a time when many nearby resorts are slashing rates to attract clients during the pandemic. On the plus side, the site itself is beyond beautiful, and it does offer a variety of activities for the family. The staff are friendly and do their best to welcome you. Unfortunately, in my opinion it does not justify the $1150 per a night “discounted” price I paid EXCLUDING airfare for a premium Caribbean room (this was 1 of the lower-priced options for an adult and 2 children). Upon walking into the room I initially smelled a strong musty odor and although I mentioned it to the staff who accompanied us to the room, my concern was not initially addressed, until I called the desk at 4am as I could not sleep due to the oder. We were promptly changed to a similar (not upgraded) room the next day which did not have that smell issue (after a sleepless first night). The Next challenge came after I tried to sign up for the non-motorized water sports on my first full day at the resort. Although I was reassured when I called to inquire about booking that it was an all inclusive resort which included easy access and availability of all non-motorized water sports, that was not the case. When I showed up at 9:30 am to sign up for scuba and snorkeling, I was told not only was there a charge for lessons for both but that there was no availability for either activity with or without lessons and I had to sign up for a waitlist. When I then asked to sign up 2 days later (which would have been my last full day at the resort) I was told you can only sign up on the day or the day before. The manager then warned me I better get there earlier then 7am when they open, as the line was long; he was definitely right about that, and I ended up being discouraged and walking away when trying to sign up. The manager of water sports said I could go to the office and complain, but after my ordeal with the room and water sports, that was about the last thing I wanted to spend my precious vacation time doing. The manager further explained that due to Covid they had to decrease the number of available spots. I have seen this same complaint on prior pre Covid reviews. My frustration arises in not being told that when I called to book especially since they are not significantly reducing their prices for this reduced availability. They also could easily increase the number of staff and boats to accommodate guests. The food quality also was no where near 5 star, although there were some dining experiences that were better then others, and more appreciated by my kids like the Mac n cheese and milk shake trucks (although these tasted great, again I don’t think it justifies a $1150 a night price for an adult and 2 kids, and I would not consider this 5 star cuisine). Although I will return to Turks, I do not feel the price of Beaches justifies returning to thid resort with so many other fine resorts in the island to choose from. Read less