Couples Sans Souci

Ocho Rios, Jamaica

The hotel

The award-winning Couples Sans Souci continues to offer renowned cuisine and first-class service in an elegantly tropical setting. Sans Souci is French for 'without a care', and what could be more appropriate for a laid-back holiday in Jamaica, especially in a resort of this quality? Set into a pretty, 35-acre hillside garden that leads to 2 white sand beaches, the resort offers you a blissful retreat.

Amenities

  • Bar
  • Romantic
  • Spa
  • Wedding
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Anniversary and special occasions
  • Beachfront location

Where is it

On a golden beach, 4 miles east of Ocho Rios. Transfer time from Montego Bay airport: 2 hours 10 minutes.

Hotel information

150 ocean-facing suites on up to 3 floors in 7 buildings. All with air-conditioning, LCD flatscreen TV, iPod docking station, tea/coffee maker, personalised mini-bar, safe, iron and board, nightly turn down service, bathrobes and hairdryer. Deluxe Ocean Suites with partial sea views, french doors leading to an enclosed covered sitting area, and large master bedroom (no balcony or patio), 1 king-size bed sleeping maximum 2 adults.

All inclusive of: all meals and snacks, all drinks (including premium brands) and all activities and entertainment above unless otherwise stated.

Deluxe Ocean Verandah Suites have a partial sea view, spacious master bedroom and large private furnished balconies, 1 king-size bed sleeping maximum 2 adults.

1-Bedroom Ocean Suites have a balcony, panoramic sea views and separate living room, 1 king-size bed sleeping maximum 2 adults. 

1-Bedroom Beachfront Suite with living area, bathroom with large walk-in shower, and balcony or patio with oceanfront view, 1 king-size bed sleeping maximum 2 adults.

Penthouse Suites available on request.

  • Free weddings: conditions apply.

  • Honeymooners: receive a bottle of sparkling wine in room on arrival and a 25-minute Couples massage once per stay, when staying a minimum of 6 nights. Couples must be travelling within 30 days of their wedding date and present a copy of their marriage certificate on arrival.

    May not be combinable with other offers.

  • Honeymooners: Receive a bottle of sparkling wine in room on arrival and a 25-minute Couples massage, once per stay, when staying a minimum of 6 nights. Couples must be travelling within 30 days of their wedding date and present a copy of their marriage certificate on arrival.

Palazzina Restaurant (Bistro Fare, buffet breakfast and lunch, à la carte for dinner - reservation required), Beach Grill & Bella Vista (grilled specialities for lunch at the Beach Grill and authentic Jamaican dishes for dinner at Bella Vista), Casanova (traditional cuisine fused with Caribbean and Jamaican ingredients, dinner, reservation required). In-suite dining available 6:30am-10:30pm. 7 bars: Swim-up pool bar, Charlie's Veggie Bar, Beach Bar, Sunset Beach Bar, Palazzina Bar, Balloon Piano Bar and Martini Bar.

Weekly Jamaican beach party. Friday night Starlight Gala. Resident band and pianist. Strolling musicians. Live nightly entertainment. Weekly Wine-Tasting Party.

4 swimming pools (1 natural mineral pool), 3 Jacuzzis, 2 beaches, 1 for au-naturel sunbathing. Water sports with instruction including water-skiing, scuba-diving – resort course and one complimentary dive per stay for beginners, and one complimentary dive per day for certified divers (a second dive is subject to availability), night dives are available*, snorkelling trips, Hobie Cat sailing, windsurfing and glass-bottom boat rides. Fitness centre and gym classes, Charlie's Spa and beauty salon*. Unlimited complimentary golf including green fees and transfers to Upton Hills Golf Course (mandatory caddy*. Golf clubs available for hire*). Unlimited free local excursions.

Complimentary WiFi.

 3 nights except over Christmas and New Year when it is 7.

 

* Denotes local charge.

Dress code: applies in à la carte restaurants.

This is an over 18, couples-only resort.

Please note: this hotel is not suitable for guests with walking difficulties due to the location on the cliffside.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3517)
  • Very good (908)
  • Average (258)
  • Poor (78)
  • Terrible (55)
Image of the Tripadvisor rating Best Trip Ever!

Aug 8, 2020 aamock Lenexa, Kansas

This was my first all inclusive experience and the first time to Jamaica and I was nervous that something would be forgotten since I wasn’t in control of plan I g it and imagined waiting at the airport. It took 10 minutes after entering the couples area at Montego Bay. The drive was long but very relaxing. The driver gave us a tour along the way… Read more
This was my first all inclusive experience and the first time to Jamaica and I was nervous that something would be forgotten since I wasn’t in control of plan I g it and imagined waiting at the airport. It took 10 minutes after entering the couples area at Montego Bay. The drive was long but very relaxing. The driver gave us a tour along the way and pointed things out even pulling over to take pictures of scenery. When we arrived Lenny greeted us and grabbed our bags. He walked us into the lobby and handed us a cold towel and glass of champagne. We were checked in quickly and then headed to the room by vehicle. It was a short drive and we were able to get settled. Then we explored the property. While exploring we found ourselves lost but ran into Albert who was doing some landscaping. Even though he was working he stopped to give us direction and check to make sure we were ok - we loved Albert! Next we headed to get food and the food was incredible every single time we ate. Cooked perfectly with healthy options and always different. The next day we headed to the pool and met Anthony and Mighue at the bar by the main pool. Anthony was funny and we enjoyed taking to him. Mighue helped coordinate games and events and we ended up playing trivia by the pool. It was a lot of fun. We drank a lot and ended up going up stairs to nap. That evening we had a fabulous private dinner schedule and were lucky enough to be served by Jordaine. In fact, we scheduled another private dinner that trip so we could have Jordaine as our server. The second dinner he went ABOVE AND BEYOND and bought us a paper lantern that we lit after sunset and watched float into the sky. When we checked out the other bars on the resort we met Ramone and Sheldon at balloon bar. Ramone was hilarious and being around him made us understand why people have so much fun in Jamaica! A few nights later my husband went to find a cigar cutter at balloon bar and met Sheldon who helped take care of him and had great conversation. We visited sunset beach twice where we were served by Julia at the bar and Fayon organizing events and games. Both girls made the entire pool laugh too many times, everyone really enjoyed themselves. I think what was most impressive was the general manager constantly walking the property to make sure things were up to standard - including maintenance, landscaping, COVID guidelines being upheld (he wore a mask the whole time), and many other things like greeting people at the restaurant or thanking guests for being there. We had the most amazing time and can not wait to come back. Read less
Image of the Tripadvisor rating Very recent trip to Couples Sans Souci

Aug 3, 2020 262susiew

If any of you have an upcoming vacation scheduled for Couples San Souci and are having second thoughts about going, we strongly encourage you to go, have fun, relax, enjoy, and escape the madness. We returned from a trip to San Souci on Saturday and had a wonderful one week vacation. The steps that the resort has taken to insure that everyone… Read more
If any of you have an upcoming vacation scheduled for Couples San Souci and are having second thoughts about going, we strongly encourage you to go, have fun, relax, enjoy, and escape the madness. We returned from a trip to San Souci on Saturday and had a wonderful one week vacation. The steps that the resort has taken to insure that everyone stays safe (them from you and you from them) are more than adequate if that is your concern. The staff, the vendors, and many of the Jamaican people have suffered greatly from the financial effects of the corona virus. Most have been off work for 3-4 months. They are very happy to see us come home and worked very hard to make our vacation wonderful. The food is as great and plentiful as ever (my husband gained five pounds). We missed the great breakfast buffet, but room service was prompt each morning with the same menu as the Pallazina. What we hated most was that the staff had to always wear masks because we miss seeing their wide smiles. Once again, everyone was always very appreciative to see us back and thanked us over and over again for returning. As to the logistics of the trip - air travel is air travel, but the getting through Jamaican health screening and customs was efficiently done. One hour from the plane to shuttle bus for us. But if four planes arrive at the same time, expect a longer wait. I usually never post, but for the sake of our friends and San Souci, I wanted to tell you about our trip. God Bless. Read less
Image of the Tripadvisor rating Ready for guests to be back in paradise!

Jul 28, 2020 BigDfromKY Lexington, Kentucky

Ok, just finished 14 glorious days at the resort. If you have been on the fence about going down to Jamaica, just do it! I felt so much safer and relaxed than at home in the US, and I am from a very low positive rate state. They take this very serious here and make sure that measures are being kept to keep guest and staff safe and infection… Read more
Ok, just finished 14 glorious days at the resort. If you have been on the fence about going down to Jamaica, just do it! I felt so much safer and relaxed than at home in the US, and I am from a very low positive rate state. They take this very serious here and make sure that measures are being kept to keep guest and staff safe and infection free. Yes you will have to sanitize your hands several times a day, yes you may be asked to wear a mask if you are inside a building in close contact with staff. It's a small price to pay to enjoy paradise and make sure the island stays at a low impact. Things are a little different because of the current measures, no buffets, some service limitations, etc, but they are more than making up for it with some of the best service in Caribbean! I also want to give a special shout out to chef Tyrone Jackson, this was by far some of the best food we have had at Couples in awhile, not that it was bad before, but he has really stepped up the culinary game there. The repeater's dinner, the re-focus on Carribean cuisine at night at Bella Vista and as always the incredible meals at Palazina & Casanova. The workers there are truly happy that we are coming back and ask that more come visit soon. They are so happy to get some sort of normal back in their lives. I also would recommend if you do travel down and can get tested ahead of time even from a non-high risk state, do it. It was such a comfort for the guests and staff there to know that everyone visiting had been tested before coming. I know that a few have posted that it was socially irresponsible to travel during this time, but actually to me it is irresponsible to not do it the right way and to not support the places you expect to be there when this is all over. Several also posted comments about lack of social distancing in things like the Sunday night martini bar pics, etc. Again, unless you were there, please reserve your comments and instead try to prop up the ones supporting the resorts, there is enough criticism and angst in the world today. Feel free to contact me about any questions you may have, more than willing to answer right away. Now let our countdown to the next stay begin - 78 days!!! Read less
Image of the Tripadvisor rating 8th Anniversary

Jul 20, 2020 Gordon E

I recently celebrated my 8th anniversary at Couples San Souci and had an amazing time. The food and drinks were excellent and the service top notch. What is most impressive is the balance they have maintained with making you feel very safe while still making you feel relaxed and truly on vacation. It was an amazing trip, great job Couples San… Read more
I recently celebrated my 8th anniversary at Couples San Souci and had an amazing time. The food and drinks were excellent and the service top notch. What is most impressive is the balance they have maintained with making you feel very safe while still making you feel relaxed and truly on vacation. It was an amazing trip, great job Couples San Souci. Read less
Image of the Tripadvisor rating Belated anniversary celebration

Jul 12, 2020 RuthieB876 Kingston, Jamaica

The hotel was one of the first to open its doors following lockdown in March 2020. We took advantage of the special offer on Gustazo to celebrate our belated anniversary. From the moment we arrived, we felt welcomed by every staff member. They were all very professional and courteous. I wish to specially mention our server, Damian - so warm,… Read more
The hotel was one of the first to open its doors following lockdown in March 2020. We took advantage of the special offer on Gustazo to celebrate our belated anniversary. From the moment we arrived, we felt welcomed by every staff member. They were all very professional and courteous. I wish to specially mention our server, Damian - so warm, genuine, cheerful, helpful, passionate about his job...it was an absolute pleasure to have met him. He served us at both the Bella Vista and Casanova restaurants. Read less