Hard Rock Hotel & Casino Punta Cana

Punta Cana, Dominican Republic

The hotel

Whichever room you decide to stay in at this iconic hotel, you’re going to feel like a rock star — guaranteed! Spacious, indulgent, decadent — those are all words that can be used to describe accommodation here, with double hydro tubs standard throughout. Feel like a superstar, however, in the Rock Star Suite — not only is it huge, it contains drum kits and authentic memorabilia, two electric guitars courtesy of Aerosmith and Paul Stanley no less! Elsewhere in this incredible resort you’ll find 11 swimming pools, there’s the Family Pool, the Isla Pool with Latin-flavoured beats, the Central Pool where everyone gathers and the Sax Pool for peace and quiet. You can also work out to your hearts content at Body Rock fitness centre or chill at Rock Spa®, undoubtedly the finest in the Caribbean complete with hydrotherapy centre, lagoons, whirlpools, steam rooms and cutting edge ice room. Whilst parents are at play, the little ones are too, at their very own kids' club featuring educational, interactive and all-out fun activities. Dining is fun at the Hard Rock too, with breakfast cocktails served at Cafetto. There’s also Italian, Mexican, Chinese and Japanese cuisine to get stuck into and bars galore with DJs, amazing views and top-shelf liquors. Not only boasting one of the biggest casinos in the Caribbean, there’s ORO Nightclub too — located inside the casino and most definitely the gem of the Caribbean!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Golf

Where is it

Overlooking a gorgeous stretch of white sand beach in Punta Cana. Transfer time from Punta Cana Airport: 30 minutes.

Hotel information

1,757 rooms, suites and villas. All of which are air-conditioned with ceiling fans, satellite TV, furnished balcony, telephone, WiFi Internet access, mini-bar, tea/coffee maker, safe, hairdryer, iron and board, bathrobes, slippers, board and double hydro tubs. Caribbean Suite with tropical views and 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children (aged 4-17).

All Inclusive of: all meals and branded alcoholic drinks, wine by the glass and soft drinks. All activities and entertainment unless otherwise stated.

Islander Suites are larger than the Caribbean Suites, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children (aged 4-17).

Caribbean Sand Suites are closer to the beach, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children (aged 4-17).

Caribbean Diamond King Suite with 1 king-size bed, DVD/CD Player, iPod Dock, espresso machine, sleeping maximum 2 adults.

Caribbean Diamond Twin Suite with 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Rock Royalty Level- Caribbean Sand Suites with Personal Assistant include all the facilities and amenities of the Caribbean Sand Suite but with the addition of tailor-made, exclusive Rock Royalty Level amenities, to include a Rock Royalty Personal Assistant (7:00am-11:00pm), VIP check-in/out, Rock Royalty private pool and beach area, ironing service (two items per person/per stay), express luggage delivery, complimentary shoe shine, nightly petit fours, aromatherapy and pillow menu, spa tub preparation, upgraded full-size Rock Spa® bath products, complimentary 25-minute couple’s massage at the Rock Spa® and complimentary beach bag (one per room/per stay). With 1 king-size bed, sleeping maximum 2 adults. 

2-Bedroom Signature Family Suite with one master bedroom with 1 king-size bed, an adjacent family room with 2 double beds and dining room, sleeping maximum 2 adults and 4 children or 4 adults and 2 children (aged 4-17).

1-Bedroom Signature Presidential Suite with expansive terrace, living area, dining room and bedroom with king-size bed, sleeping maximum 2 adults.

2-Bedroom Signature Presidential Suite with expansive terrace, living area, dining room, master bedroom with 1 king-size bed and a second bedroom with 2 double beds, sleeping maximum 6 adults or 4 adults and 2 children (aged 4-17).

Rock Star Suite with 3 bedrooms with king-size beds, a dining room, living room, full kitchen, pantry, in-room bar and Paul Stanley and Aerosmith memorabilia including electric guitars and drum set, sleeping maximum 6 adults or 2 adults and 4 children.

9 restaurants including Ciao (Italian cuisine), Ipanema (Brazillian-style restaurant), Isla (Caribbean cuisine), Los Gallos (Mexican cuisine), Pizzeto, The Market (buffet-style restaurant), Toro (steakhouse), Zen (Chinese and Japanese cuisine, reservations required), Cafetto, Lima Deli, Rain Deli, Ice Cone. Montserrat Manor* (Japanese-Peruvian fusion concept, reservations required). 23 bars and lounges.

Regular evening entertainment including great live music, theme parties and entertaining shows. Theatre. ORO Nightclub*. Casino*.

11 swimming pools including a family pool with water slides for under 16s. Flowrider surf simulator*. Body Rock Fitness Centre. Rock Spa®*. Hard Rock Golf Club — 18-hole championship course* by Nicklaus Golf. Mini-golf*. Arcade centre*. Xtreme Centre with a 5-metre climbing wall. Hard Rock Roxity Kids Club™. The Cavern teen centre with a daily programme of activities including Music Lab, where teens can become Rockstars, DJs and even star in their own music video. Kidz Bop Experience where kids aged 6-12 can become rock stars. Limitless Resort Credit allows you to indulge in spa treatments, beauty treatments, play unlimited rounds of golf, take tours and much more and only pay 25% service charge.

Beauty salon* including kids treatments and parlour. Complimentary WiFi throughout resort. Laundry/dry-cleaning service*. 24-hour reception. 24-hour room service.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

3 nights between 24 Dec-30 Apr. 

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (22075)
  • Very good (5449)
  • Average (2709)
  • Poor (1125)
  • Terrible (1076)
Image of the Tripadvisor rating Worst resort I’ve stayed in

Feb 27, 2021 Yentl_beato

This resort was the worst I’ve ever been to. It was very outdated, the entrance to the resort looks outdated and doesn’t inspire you to take photos. The elevator didn’t work for 3 consecutive days. My room wasn’t cleaned properly. How am I in DR and there’s no fried cheese with the mangu or fried plantains or just AVOCADO during avocado season?… Read more
This resort was the worst I’ve ever been to. It was very outdated, the entrance to the resort looks outdated and doesn’t inspire you to take photos. The elevator didn’t work for 3 consecutive days. My room wasn’t cleaned properly. How am I in DR and there’s no fried cheese with the mangu or fried plantains or just AVOCADO during avocado season? These foods are basic cultural Dominican food! I expected to visit DR and embrace the culture but instead it was very Americanized. They have a “Mexican” restaurant and didn’t even have tacos, burritos, chips, or guacamole; instead, it was just steak with Mac and cheese or mash... why is it a Mexican restaurant then? I ate at their Habichi restaurant and saw water dripping on my plate of food! I was told by the waiter that the ceiling leaks when it rains, reason it was leaking on my plate. My family had so many complaints that I can’t even think of them all. This resort disappointed me so much that it hasn’t left my mind, reason I told myself that I must leave this review because I can’t let it go even tho months has past and I’ve traveled 3x since then. Let me NOT leave out that they were trying to force us to accept a time share and even commented that if we upgraded our wrist bands, the hotel will treat us “different and better”. Why do we have to have a different band to be treated better? I can go on and on and on about the horrible 5 nights worth of money we spent at this resort which left me with nothing but a bad memory and never wanting to visit PuntaCana or a HardRock hotel again. Actually, our entire group felt the same way I do. Read less
Image of the Tripadvisor rating Very good, but not outstanding

Feb 25, 2021 pedrogO5091NA Madrid, Spain

We stayed for a few nights in a Rock Royalty suite. Our Personal Assistant, Julio, was kind and always ready to answer any questions or help with restaurant reservations. Rooms are big, the spa tub is amazing and everything is very well decorated. A few things to improve though: our bathroom was not clean (there were someone else's hair all… Read more
We stayed for a few nights in a Rock Royalty suite. Our Personal Assistant, Julio, was kind and always ready to answer any questions or help with restaurant reservations. Rooms are big, the spa tub is amazing and everything is very well decorated. A few things to improve though: our bathroom was not clean (there were someone else's hair all over). Showers were partially obstructed, and even though we told our Assistant, no one checked it. There are way too many "reserved areas" which means you might have one of the many pools just beyond your room, but you will have to walk to get to another one that is actually open for you. Food was not great. It was not bad either, but not as good as you would expect. Personnel is great (except for some person at Pizzeto). I would recommend the hotel, but it has a good bunch of things to improve. Oh, the Casino is huge. But the minimum bets are quite high (15USD at BlackJack) for someone who just wants to have fun for a while. Read less
Image of the Tripadvisor rating Another wonderful HRPC VACATION!

Feb 25, 2021 Paul M

Where do I start? Another wonderful and blessed week spent at HRPC...... airport transfer to the resort (vans need better a/c, but I digress)..... check in this time was a breeze, pretty quick......the rooms were great per usual, however they definitely need upgrading (resort is currently remodeling)..... house keeping doing a great job as… Read more
Where do I start? Another wonderful and blessed week spent at HRPC...... airport transfer to the resort (vans need better a/c, but I digress)..... check in this time was a breeze, pretty quick......the rooms were great per usual, however they definitely need upgrading (resort is currently remodeling)..... house keeping doing a great job as usual. We spent the week at the legendary pool and were tended to by GREIZY AND KENIA. These two women are absolute gems.... so kind, gracious and funny.... they made our week very enjoyable..... my only complaint about the legendary poool, is that they only offer burgers nachos and hotdogs, and the non members pool offers much more variety in food.... in my opinion, being a legendary member is not worth it, only if you are VIP or hall of fame. We had breakfast everyday at ISLÃ.... love being tended to by CARMEN, she’s absolutely wonderful.... I wish I remembered the names of everyone else..... when we came in august, breakfast was a sit down menu, this time it’s a buffet.... I feel like if they went back to the menu, there would be less food waste. Had dinner at islã but it was the toro menu, we were taken care of by our long time friend RUDY, and Amauri (not sure if that’s how you spell it) they are wonderful!! So happy and gracious. The food is spectacular. We loved the trolley drivers, especially ISRAEL, ANDRE AND MARQUES. They are so hospitable!! Always smiling!! My 5 year old daughter and I had a WONDERFUL blowout at the salon... I don’t remember the name of the wonderful woman, maybe it was Carmen? She is a gorgeous dark skinned woman and has short hair with curls and highlights... she was great! We were both in and out in less than an hour! We had an hour session of professional photos by PEDRO AKA CALVIN KLEIN.... he was amanzing! I couldn’t be happier with our photos. I only have a few recommendations... I wish they would restock the fridge everyday without us asking, clean the rooms earlier in the day, and have a better and healthier variety of food at the legendary pool.... also, the See the show theater only has acts that start at 9:30, that’s pretty late for families with small children. All and all, we are so happy, and will be returning ASAP Read less
Image of the Tripadvisor rating One of our Best Vacations during pandemic!!

Feb 25, 2021 Naod21 Wyckoff, NJ

We had the best vacation at Hard Rock Punta Cana. From check in to check out, I can highly recommend this resort. We arrived via private airport transfer, which Hard Rock recommended and scheduled. They were ready for us at the airport, and we were off quickly in a huge SUV to ourselves. Airport is only 25-30 min to the resort. Luggage was handled… Read more
We had the best vacation at Hard Rock Punta Cana. From check in to check out, I can highly recommend this resort. We arrived via private airport transfer, which Hard Rock recommended and scheduled. They were ready for us at the airport, and we were off quickly in a huge SUV to ourselves. Airport is only 25-30 min to the resort. Luggage was handled right away as we got off and we were off to the lobby for check in. Drinks were immediately flowing. Got checked in and we then, went to public relations and came across DILSON!! What a gem! He handled all our dinner reservations, and any inquiries we had during our stay, he even coordinated getting our covid test results, so we did not have to go get them and wait in the medical center. Dilson went above and beyond and is very professional. Hotel is very clean, sanitizers everywhere and they provide masks. There were no bugs/insects anywhere!! Room is awesome, huge, loved the in room jacuzzi and the bathroom was enormous. We love building 2B 3rd floor even number rooms, as this floor is level w/the lobby, very easy and close to Eden pool and the beach, and Isla restaurant, we stayed in room 2370. The beach was spectacular, clean no seaweed, as were all the pools. Santa at the Eden Pool, was amazing, always refilling our drinks, she’s the best!! They had a nice concert in their theatre. As well as evening events, live music, etc. We have been to punta cana before, but Hard Rock is the best resort there. Can’t wait to return. Read less
Image of the Tripadvisor rating Vincent holwell

Feb 24, 2021 Vincent H Cottage Grove, Minnesota

Had a great time at Hard Rock Punta Cana, weather was awesome and beach was beautiful. Laura our butler was the best she took care of all our needs while we were there. Free covid test at hotel was very helpful. Pool's were perfect. Hope to go back soon.