Hawks Cay

Duck Key, Florida Keys

The hotel

This unique resort delivers outstanding comfort and state-of-the-art amenities. Hawks Cay Resort offers a choice of comfortable accommodation, multiple swimming pools and a saltwater lagoon. There is plenty for children, including a unique tree-house playground with slide and tyre swing, as well as a swimming pool with an amazing pirate ship. There are also dedicated kids' clubs with organised activities to keep the young ones amused for hours! The hotel's commitment to the environment is as strong as ever with a dolphin connection programme and ecology tours, so you can learn all about your stunning surrounds. The Calm Waters Spa, with its sauna, whirlpool and steam bath, is the perfect place to indulge yourself for a few hours; it also boasts an excellent range of beauty treatments to get you in tip-top condition! For more active moments, you can hire a bike or take advantage of the fantastic range of water sports on offer, including snorkelling in gorgeous coral reefs. At night, enjoy a cocktail or two in the Lobby Bar, before deciding in which award-winning restaurant to eat. A new fine dining restaurant, Sixty-One Prime features prime steaks and delectable signature seafood dishes in an elegant atmosphere, conveniently located within the resort’s main lobby. Enjoy the Hawks Cay Marketplace offering three meals a day including our famous abundant buffet breakfast. Dine inside or outside overlooking the Resort Pool and Fire Pit. You can even bring your catch along to Angler and Ale for some hook and cook options!

Amenities

  • Bar
  • Spa
  • Families
  • Kids Club
  • Children’s Playground
  • Children's Pool
  • Free Parking
  • Babysitting service
  • Room Service
  • Wheelchair access
  • Fitness Centre/Gym
  • Close to Beach

Where is it

In Duck Key at Mile Marker 61. Driving time from Miami airport: 2 hours 30 minutes.

Hotel information

177 guest rooms and suites on 4 floors with 3 lifts and 250 villas. All with air-conditioning, 42" LCD TV, alarm/clock radio, telephone, WiFi, safe, fridge, hairdryer, iron and board. Hawks Cay King Rooms have a balcony with views of Duck Key and the resort and 1 king-size bed, sleeping maximum 2 adults.

Hawks Cay Queen Rooms have a balcony and 2 queen-size beds, sleeping maximum 4 adults or 2 adults and 2 children.

Waterview Rooms have a private balcony with full or partial views of the Atlantic Ocean, private lagoon, pool or the Island Waterway with 1 king-size bed, sleeping maximum 2 adults.

2-Bedroom Sunset Village Villas, set over 2 storeys, have views of the resort, a fully equipped kitchen, lounge with dining area, 2 upstairs bedrooms with queen-size bed, 1 family bathroom and 1 ensuite bathroom, sleeping maximum 4 adults or 2 adults and 3 children with a 5th person using a sleeper sofa in the lounge.

  • Free Nights: Book before 31 Mar '21 and stay for 7 nights, pay for 5 for stays between 1 May '21 to 21 Dec '21 and 4 Jan '22-13 Feb '22. Offers may not be combinable.

  • Free Nights: Book before 31 Mar '21 and receive each 4th night free for stays between 1 May '21 to 21 Dec '21 and 4 Jan '22-13 Feb '22. Offers may not be combinable.

  • Free Nights: Book before 30 Sep '20 and stay for 7 nights, pay for 5 for stays between 1 Jan '21 to 30 Apr '21. Offers may not be combinable.

  • Free Nights: Book before 30 Sep '20 and receive each 4th night free for stays between 1 Jan '21 to 30 Apr '21. Offers may not be combinable.

Parking included in the resort fee.

5 restaurants including the outdoor Tiki Grill and Cocktail Bar, Oasis Cay (adults-only outdoor dining and cocktails), Hawks Cay Marketplace (casual family eatery, open for breakfast, lunch and dinner), Sixty-One Prime (fine dining restaurant, open for dinner), Angler and Ale (overlooking the marina with indoor and outdoor dining).

5 swimming pools, including a resort pool, private saltwater lagoon, adult tranquillity pool and family pool, whirlpool and multi-tiered sunbathing area. Bicycle rental* and fitness centre. Water sports* including scuba-diving*, snorkelling*, boat rental*, sunset cruise* and deep-sea fishing*. 8 tennis courts*, volleyball, full-service spa*, sauna, ecology tours*. For children: swimming pool, tree-house playground, organised activities, pirate ship, Coral Cay Activities and Adventure* (5-12 years).

Room service*. Babysitting service*. WiFi included within resort fee.

This hotel has a resort fee of $42 plus tax per room, per day (payable locally, subject to change).

Resort fee includes use of the following amenities - Guest services - WiFi throughout the resort - Valet/self-parking - Access to the fitness centre - Unlimited access to The Indies Club - On-site shuttle service - Use of chaise lounges - Pool/beach towels. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (390)
  • Very good (146)
  • Average (103)
  • Poor (50)
  • Terrible (68)
Image of the Tripadvisor rating More like Holiday Inn with a Really Nice Pool

Aug 9, 2020 l0ribriang Pembroke Pines, Florida

The rooms are the same as any motel in America. Definitely need some updates or put on a serious maintenance schedule. During the pandemic you would think that the hand sanitizers that are stationed thought the motel were properly filled but they are empty. I mentioned it to the hotel desk 2 days in a row and they are still empty. The pool… Read more
The rooms are the same as any motel in America. Definitely need some updates or put on a serious maintenance schedule. During the pandemic you would think that the hand sanitizers that are stationed thought the motel were properly filled but they are empty. I mentioned it to the hotel desk 2 days in a row and they are still empty. The pool attendant Tristen was excellent, he even served us on the second day and we weren’t in his area because the person that was taking care of the area was nowhere to be found. Food and drinks at the pool were good. All the staff we interacted with was nice. Will we book again. NO..... Not even at the hero’s discount we received. Read less
Image of the Tripadvisor rating Dissapointed

Aug 8, 2020 paulz41 Boca Raton, Florida

Used Marina boat ramp to launch my boat. Stayed at family residence on island. Was advised by family member that I could use facility to launch boat for a fee. On Monday launched boat and fueled at marina. Today, went to load boat as was advised that I could not. Told dockhand that I launched monday and purchased gas and he was just unhelpful and… Read more
Used Marina boat ramp to launch my boat. Stayed at family residence on island. Was advised by family member that I could use facility to launch boat for a fee. On Monday launched boat and fueled at marina. Today, went to load boat as was advised that I could not. Told dockhand that I launched monday and purchased gas and he was just unhelpful and not nice. I have stayed at resort many times.TThe last time, approximately a month ago, we stayed and was dissapointed also. Roaches in townhouse and not clean to standards they post in lobby. We were moved to another room which we were happy with. Dockhand needs some customer service training. Being rude and not accomodating is costing the resort this client. Read less
Image of the Tripadvisor rating Not prepared for COVID

Aug 8, 2020 LeighMiles

During the time of COVID, there are certain expectations which all resorts must meet. Hawks Cay doesn’t seem to realize that a pandemic is happening or that customer service and adequate staffing/training is important even in normal times. Cleanliness- rooms are dated. Cabinet doors don’t close. There was a bundle of hair on the floor at check… Read more
During the time of COVID, there are certain expectations which all resorts must meet. Hawks Cay doesn’t seem to realize that a pandemic is happening or that customer service and adequate staffing/training is important even in normal times. Cleanliness- rooms are dated. Cabinet doors don’t close. There was a bundle of hair on the floor at check in. The stairs feel like they are going to break when walked upon. Sink handles are broken. Was the room really deep cleaned before we arrived? Mask wearing- guests are not consistently wearing masks around public areas nor are workers. This includes restaurants, boat docks, painters, etc. Communication- hawks day operators do not pick up the phone. We have dialed 0 from the room phone over 30 times and only once did someone answer. Because of the failure to wear masks, we do not want to go in person to the clubhouse but we have no choice. We even sent management an email yesterday and have heard nothing back since. Check in- we arrived early and the room was not ready. They told us to return at 4pm to check in. We did and had to wait in line for 30 minutes, finally checking in at 4:40. They did provide a meal voucher for this. Internet- my kids call it “garbage” internet. It works, it doesn’t work, continuously. There is no rhyme or reason and it is extremely frustrating. In today’s connected world, you can’t reach anyone by phone or internet from here. That is nice but not when you have problems and not which children than rely on the internet. Packed/busy- it is busy. Lots of people everywhere and it seems the rooms attract multiple families to share them. That’s great for the resort, but not great in light of the issues mentioned. If hawks cay is not prepared, then they need to reduce the occupancy at their resort. We stayed here in 2010 and remember having a wonderful time. It is shame that hawks cay has not maintained its excellence and the inability to reach someone is just completely unacceptable. It is also a shame that when vacations are few and far between these days, that this was our experience. I do know that other hotels are doing much better, so guests with concerns like mine will have no problem finding somewhere else else in the future. Read less
Image of the Tripadvisor rating Do not book here

Aug 5, 2020 FamTrav21

Check-in was very slow! We had to ask for keys. Staff took very little time to discuss the resort. For ~$500 villa, we had cockroaches, pulled carpet, horrible smells, the smallest beds, and the smallest bathroom. So disappointed in this place. We could have stayed at a hotel down the street and received better accommodations. The grounds… Read more
Check-in was very slow! We had to ask for keys. Staff took very little time to discuss the resort. For ~$500 villa, we had cockroaches, pulled carpet, horrible smells, the smallest beds, and the smallest bathroom. So disappointed in this place. We could have stayed at a hotel down the street and received better accommodations. The grounds aren’t very tidy and overgrown in areas. This isn’t a resort. It’s disgusting. Read less
Image of the Tripadvisor rating Nice resort

Aug 5, 2020 Stephanie V

We have been traveling to the Keys since I was a child. This trip we went with our two children and another family. This was our first time staying at Hawks Cay. The staff does a great job of mask wearing, opening doors for guest so that not a lot of hands touch the door, and having sanitizer stations throughout. We however did not get use of the… Read more
We have been traveling to the Keys since I was a child. This trip we went with our two children and another family. This was our first time staying at Hawks Cay. The staff does a great job of mask wearing, opening doors for guest so that not a lot of hands touch the door, and having sanitizer stations throughout. We however did not get use of the pool or the lagoon because there was no social distancing at all and no one wore masks. It was as if Covid didn’t exist. It made me extremely nervous as a nurse taking my family. The restaurants on site were ok. Nothing fantastic. I enjoyed my meals more at local restaurants. The family room that we got had the bunk beds and for our family of four we felt it to be quite comfortable. The bathrooms were nice. Probably won’t stay there again. Just didn’t do it for me. Read less