Hyatt Zilara Rose Hall

Montego Bay, Jamaica

The hotel

A contemporary hideaway, the Hyatt Zilara Rose Hall occupies a prime location, nestled between Jamaica’s famous Blue Mountain ridge and the turquoise waters of the Caribbean. An adults-only retreat offering "Service from the Heart!", the atmosphere is gorgeously laid-back, ensuring plenty of rest and relaxation on the agenda. The private beach is nearly a mile long with swimmable coves to be alone in. All the usual sporting pastimes are on offer including beach volleyball, tennis, basketball. When the day fades, there are restaurants and bars galore, not just those belonging to the Zilara but to the family friendly sister hotel, the Ziva, as well, offering 12 distinctly different restaurants to choose from. Feast on cuisines from all around the world, including French, Pan-Asian, Italian, Brazilian and Caribbean. For pre-dinner drinks we recommend the Zilara’s very own Portionz — paying homage to the famed White Witch of Rose Hall — the cocktails are magical!

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Room Service
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Beachfront location
  • Tennis
  • Volley Ball
  • Restaurant

Where is it

Located on the historically famous plantation estate, Rose Hall. Complimentary welcome lounge and airport transfers from Montego Bay. Transfer time from Montego Bay Airport: 15 minutes.

Hotel information

234 rooms and suites. All of which are air-conditioned with satellite TV, telephone, WiFi access, iPod docking station, mini-bar, tea/coffee maker, safe, hairdryer and iron and board. Zilara Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

All Inclusive of: includes all à la carte dining and buffet meals, unlimited premium-brand drinks, wine by the glass and non-alcoholic beverages. 24-hour gourmet room service. All activities and entertainment unless otherwise stated.

Zilara Ocean View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Zilara Oceanfront Rooms with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Zilara Swim-Up Rooms with direct access to the pool from your colonial-inspired room, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Zilara Junior Suites have views of the resort, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Zilara Ocean View Junior Suite with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Zilara Oceanfront Junior Suite with 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

Zilara Swim-Up Junior Suite with 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

Zilara 1-Bedroom Ocean View Suite with master bedroom with 1 king-size bed, separate living room and sofa bed, sleeping maximum 4 adults.

Zilara Oceanfront Grand Butler Suite with butler service, 1 king-size bed and rollaway bed, sleeping maximum 3 adults.

Zilara 1-Bedroom Oceanfront Butler Suite with master bedroom with 1 king-size bed, separate living room and sofa bed, sleeping maximum 4 adults.

Please note: for occupancies of 3 adults, bedding configuration will be 1 king-bed and a rollaway bed.

Hyatt Zilara guests can chose from 12 distinctly different restaurants across the two properties. 5 dining options at à la carté and gourmet buffet restaurants at Hyatt Zilara: Petit Pariz (dinner only/French cuisine), Flavorz (breakfast, lunch and dinner), Horizons (buffet/breakfast, lunch and dinner). Potionz Bar, Islandz Bar (open during pool hours). Access to the family friendly sister hotel Hyatt Ziva for an additional 8 restaurants. 24-hour room service*.

Regular evening entertainment including live music and performances/shows. All evening entertainment is located at the family friendly sister hotel Hyatt Ziva.

2-tiered swimming pool and 1 hot tub. Fitness centre (24-hours). Zerenity Spa* with electric hydrotherapy circuit and beachside treatment cabanas. Non-motorised water sports including windsurfing, kayaking, Hobie Cat sailing. Tennis, beach volleyball, water basketball, aerobics and poolside games. Access to an additional 2 family friendly swimming pools at the Hyatt Ziva.

Complimentary WiFi access. Laundry/dry-cleaning service*. 24-hour reception. Gift shop. Beach Butlers and Concierge Service. Car rental* (available at Hyatt Ziva Rose Hall).

* Denotes local charge.

Please note: guests staying at the Hyatt Zilara have full use of the facilities located in the Hyatt Ziva all of which are open to families with children.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
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  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (3534)
  • Very good (923)
  • Average (323)
  • Poor (111)
  • Terrible (110)
Image of the Tripadvisor rating Great week at Hyatt Zilara

Feb 27, 2021 dave_uncapher Toledo, Ohio

My wife and I just returned from the Hyatt Zilara in Montego Bay. The resort did a wonderful job with covid precautions including pre departure testing. The food was wonderful even with reduced options due to low occupancy. Best of all was the staff. Nera is so sweet, she took care of us at breakfast and lunch daily. Ingrid and Toni worked so hard… Read more
My wife and I just returned from the Hyatt Zilara in Montego Bay. The resort did a wonderful job with covid precautions including pre departure testing. The food was wonderful even with reduced options due to low occupancy. Best of all was the staff. Nera is so sweet, she took care of us at breakfast and lunch daily. Ingrid and Toni worked so hard by the pool and always so happy. Kenroy remembered us from a past visit and he is so kind. Nigel made sure we had chairs set up every day after Toni had a couple days off. Michael with the entertainment team is nice to chat with The resort is great but the people are the best. We will miss them Read less
Image of the Tripadvisor rating Kimberly is the best!

Feb 27, 2021 Katrina D Vienna, West Virginia

This hotel is great fun! No hard sell on anything. The pools are amazing. The hot tubs are amazing. The food is amazing especially the fish tacos at calypso restaurant. The z entertainment crew all are awesome - especially Kimberly!
Image of the Tripadvisor rating Dream Honeymoon

Feb 26, 2021 NY_Pocahontas

I cannot express enough how absolutely fabulous our 6 days were there!!!! We had 3 wonderful butlers Worren, Toni and Dujohn. They made our stay there just amazing. All the staff were excellent and all so pleasant. The beaches were so beautiful and the food was so mouthwatering. We thoroughly enjoyed the live entertainment. We were never… Read more
I cannot express enough how absolutely fabulous our 6 days were there!!!! We had 3 wonderful butlers Worren, Toni and Dujohn. They made our stay there just amazing. All the staff were excellent and all so pleasant. The beaches were so beautiful and the food was so mouthwatering. We thoroughly enjoyed the live entertainment. We were never bitten by a single bug while on the property. It was heartbreaking to have to leave. The resort was VERY clean. They were constantly cleaning and they had hand sanitizer stations outside every store and restaurant. We felt safe while walking around the resort as we only took our masks off only when eating or in the pool. Even though we couldn't have our dream wedding we had a dream honeymoon! Thank you Hyatt Zilara staff and our butlers for making our time there so memorable. Read less
Image of the Tripadvisor rating The best vacation ever!

Feb 26, 2021 jodiann_mitchell25 Kingston, Jamaica

The grounds are breathtaking. The room is to die for and every single COVID Protocol enforced. The staff is absolutely amazing. Friendly, caring and super professional. The food was to die for! I will definitely be going back.
Image of the Tripadvisor rating Fantastic

Feb 26, 2021 N328SPrichardc

Spent 2 weeks at Hyatt Zillara. The staff was outstanding. Elvis on the beach had you waiting for nothing. Excellent service. The staff (Brandon) even went shopping for some stuff we needed,because we stayed longer than planned, on his day off!