Residence Inn Miami Beach Surfside

Miami, Florida

The hotel

In a city of cool neighbourhoods, Residence Inn Miami Beach Surfside has claimed one of the most fabulous as its own – the fun beachside enclave of Surfside, which mixes small-town charm with upmarket swagger. At the north end of Miami Beach and close to the luxury boutiques of Bal Harbour Shops, its location draws in the crowds – but they stay for the decadent extras at this Collins Avenue hotel, with complimentary all-American breakfasts, a series of stylish studios and suites, Massage Cove spa treatments, beach cruiser bikes, tree-filled courtyards with cosy seating nooks, and the roof-topping pool zone, with its cabanas, hammocks, and casual poolside dining.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Fitness Centre/Gym
  • Laundry Service
  • Close to Beach
  • Close to City Centre
  • Bicycle Rental
  • Restaurant
  • Snorkelling

Where is it

Situated alongside Collins Avenue, in a perfect location to enjoy local shops, bars and restaurants. A short walk from the beach and a 20-minute walk to Bal Harbour. Transfer time from Miami International Airport: 35 minutes.

Hotel information

175 suites on 4 floors. All with air-conditioning, WiFi access*, living area, kitchen area with fridge, microwave, dishwasher, silverware and crockery, first nighter kit, complimentary bottled water, coffee/tea making facilities, Paul Mitchell bathroom amenities, hairdryer, safe and iron and board. Studios are 320 sq ft and have courtyard or city views, with 1 king-size bed or 1 king-size bed and sofa bed, sleeping maximum 2 adults.

1 Bedroom Suites are 460 sq ft and have a separate living and kitchen area, with 1 king-size bed and sofa bed or 2 queen-size beds and sofa bed, sleeping maximum 4 adults or 2 adults and 2 children.

Self-parking $38 plus tax, per day (payable locally, subject to change).

Complimentary full American breakfast. Surfside 6 Pool Deck (cocktails and casual bites, open for lunch and dinner). Surfside 6 Lobby Bar.

Rooftop swimming pool. Massage Cove Spa*. Fitness centre. Snorkelling*. Bicycle rentals*.

Convenience store. Local restaurant dinner delivery service*. Laundry/dry cleaning service*. Complimentary WiFi in lobby and public areas.

This hotel has a resort fee of $22 plus tax per room, per day (payable locally, subject to change).

Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

* Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (182)
  • Very good (133)
  • Average (44)
  • Poor (20)
  • Terrible (34)
Image of the Tripadvisor rating Nice staff, good surfside location, comfortable size rooms w large fridge - prefect for my needs!

Feb 23, 2021 GASB N New York City, New York

Excellent attentive staff. (Gary main and Ana from Cuba at front desk are bright, attentive, outstanding service!, thank you!!) Hotel busy. Decent breakfast included and covid restrictions observed. Space nice and comofrtable. Room clean and good space. would love a porch or at least a window to get room aired. How can u have a room with no fresh… Read more
Excellent attentive staff. (Gary main and Ana from Cuba at front desk are bright, attentive, outstanding service!, thank you!!) Hotel busy. Decent breakfast included and covid restrictions observed. Space nice and comofrtable. Room clean and good space. would love a porch or at least a window to get room aired. How can u have a room with no fresh air circulate? Hotel a block from beach, so face buildings, no beach view. staff honest and accomodating (forgot to provide water). free bikes avail first come first serve, bear by citibank for pay bikes we preferred (more up to date). Parking $41 a nite, so uber is better, added "resort fee" of daily $30 or so for services we didnt need and no way out of it. (beach chair, bike). Hotels whats most important: Nice staff, good location, nice space, clean room. will come back for sure! Read less
Image of the Tripadvisor rating Location, Location but needs seems dated

Feb 19, 2021 Michael M Spencerport, New York

Four of us checked in and we were only offered 2 small waters. Room was average, pull out bed had very stained mattress and no sheets, Several groups of people went out of their way rude and turned their back on us when we safe social distanced but tried to be friendly and offer a greeting, Full breakfast included was cold cereal, muffins.. if… Read more
Four of us checked in and we were only offered 2 small waters. Room was average, pull out bed had very stained mattress and no sheets, Several groups of people went out of their way rude and turned their back on us when we safe social distanced but tried to be friendly and offer a greeting, Full breakfast included was cold cereal, muffins.. if covid prohibited basic warm breakfast options the price per room should have been reduuded. Read less
Image of the Tripadvisor rating “Cleanish” but note no daily room cleaning!!!

Feb 17, 2021 neerajkarhade New York City, New York

Typical layout and service for a Residence Inn. The property is not as run down as other similar Residence Inn properties I’ve stayed at. The front desk staff is also polite and helpful. They try to recognize Ambassadors, though when I initially checked in, I got a very curt woman who basically told me something that implied “Ambassadors are a… Read more
Typical layout and service for a Residence Inn. The property is not as run down as other similar Residence Inn properties I’ve stayed at. The front desk staff is also polite and helpful. They try to recognize Ambassadors, though when I initially checked in, I got a very curt woman who basically told me something that implied “Ambassadors are a dime a dozen”. Thankfully, I got another front desk manager named Jennifer who deserves a shout out for her great work and service. She was super helpful throughout and is very polite and so was the rest of the staff (uncommon in Miami hotels) I encountered. Be aware that your room will only be cleaned once every 5 days! So if you like a fresh room every day, it’s not happening. Don’t make a mess! My room was reasonably clean, but I did get a lot of dust and dirt from the prior guest and I had to wipe down the counters with my own Lysol wipes as they were covered in what appeared to be sticky dried soda. The rooms are in decent shape - not worn down though my door knob is damaged and I had asked the front desk to fix it (see pic). Guests here (not hotel’s fault) don’t wear masks in public areas and had to be reminded to wear masks. Front desk staff was good about that. Expect that your room won’t be ready when you arrive. They posted a 4PM check-in sign and I didn’t get my room for an hour and change even though I checked in on the app and it confirmed my room would be ready at 2PM. The housekeeping is short staffed and they only clean like 20% of the rooms every day (hence the clean your room only once in 5 days). Luckily Jennifer at the front desk got to work to get me a room on time. Normally, I wouldn’t really stay here in non-Covid times except for the value and it’s proximity to where I needed to be in surfside. Also, the hotel is relatively cleaner than most I’ve seen in Miami. Read less
Image of the Tripadvisor rating Family get together

Feb 14, 2021 travelpro63 new york

We had two rooms reserved; upon check in only one was available; when we finally did get the rooms, there were many things not right; for one thing a leak in the shower! the manager was as helpful as she could be, however, this was out of her control. Maintenance was gone till the next day. when they did come to the room late the next day, it… Read more
We had two rooms reserved; upon check in only one was available; when we finally did get the rooms, there were many things not right; for one thing a leak in the shower! the manager was as helpful as she could be, however, this was out of her control. Maintenance was gone till the next day. when they did come to the room late the next day, it could not be repaired and they offerered another room; we had adjoining rooms that we needed; alas we were to be separated. All in all, it was very diappointing. The rooms were not as clean as should be. Will look elsewhere next visit Read less
Image of the Tripadvisor rating Hotel is ok value but very dirty; beware of hidden fees!

Jan 10, 2021 nn6640 New York City, New York

Stayed here for seven nights from Christmas Day to New Years Day. We got a good sub $100 deal on the room through Marriott and upon review, I probably wouldn't pay much more. Although Covid-19 is real, it was used as an excuse to deny many basic services. While convenient that there is a kitchenette, every plate, cup, and piece of silverware had… Read more
Stayed here for seven nights from Christmas Day to New Years Day. We got a good sub $100 deal on the room through Marriott and upon review, I probably wouldn't pay much more. Although Covid-19 is real, it was used as an excuse to deny many basic services. While convenient that there is a kitchenette, every plate, cup, and piece of silverware had crusty food left on it. You should use the provided dish soap to clean everything before using. Request for towels and replacement toiletries through the app went unanswered. We ended up just taking more soap off the housekeeping carts that are left unattended in random corners of the hallways. In fact, you may want to bring your own towels as the ones in the room were visibly stained. Regarding the beach service, any pictures you see on tripadvisor *from management* of nice chairs and big red umbrellas is an outdated lie. Instead, you lug ($45 at Costco) tommy bahama folding chairs across the street to the beach. I would recommend Marriott update their pictures on TA to reflect reality. The $22 a day "destination fee" also provides you with 2 *tiny* 3 oz bottles of water at check-in (yes, only once) and the chance to maybe borrow a bike, unless none are available, which is most of the time. The destination fee, paid on top of the room charges, does not convey value in the way described at booking. I fault the staff in no way for the disappointing facets of the stay. Ana and the guys who handle the breakfast (e.g., hand you a box of cereal) are wonderful. It's just evident that the owners of the hotel have cut every corner possible. Read less