Sandals Montego Bay

Montego Bay, Jamaica

Oceanfront Swim-Up Butler Suite with Patio Tranquility Soaking Tub
Oceanfront Swim-Up Butler Suite with Patio Tranquility Soaking Tub
Beachfront Butler Villa Suite
Beachfront Butler Villa Suite
Oleander
Water’s Edge Honeymoon Club Level Room with Patio Tranquility Soaking Tub
Water’s Edge Honeymoon Walkout Club Level Room with Balcony Tranquility Soaking Tub
Oleander
Oceanfront Penthouse Club Level Junior Suite with Balcony Tranquility Soaking Tub
Bayside
Beachfront Millionaire One-Bedroom Butler Suite with Tranquility Soaking Tub
Beachfront Millionaire One-Bedroom Butler Suite with Tranquility Soaking Tub
Cucina Romana
Lobby
Beachfront Grande Luxe Club Level Junior Suite with Tranquility Soaking Tub
Beachfront Grande Luxe Club Level Junior Suite with Tranquility Soaking Tub
Oceanfront Swim-Up Butler Suite with Patio Tranquility Soaking Tub
Cafe de Paris
Tokyo Joe's
Stew Fish
Crystal Lagoon Honeymoon Ocean View One-Bedroom Butler Suite with Balcony Tranquility Soaking Tub
Bayside
Crystal Lagoon Honeymoon Ocean View One-Bedroom Butler Suite with Balcony Tranquility Soaking Tub
Oceanfront Swim-Up Butler Suite with Patio Tranquility Soaking Tub
Oceanfront Swim-Up Butler Suite with Patio Tranquility Soaking Tub
Beachfront Butler Villa Suite
Beachfront Butler Villa Suite
Oleander
Water’s Edge Honeymoon Club Level Room with Patio Tranquility Soaking Tub
Water’s Edge Honeymoon Walkout Club Level Room with Balcony Tranquility Soaking Tub
Oleander
Oceanfront Penthouse Club Level Junior Suite with Balcony Tranquility Soaking Tub
Bayside
Beachfront Millionaire One-Bedroom Butler Suite with Tranquility Soaking Tub
Beachfront Millionaire One-Bedroom Butler Suite with Tranquility Soaking Tub
Cucina Romana
Lobby
Beachfront Grande Luxe Club Level Junior Suite with Tranquility Soaking Tub
Beachfront Grande Luxe Club Level Junior Suite with Tranquility Soaking Tub
Oceanfront Swim-Up Butler Suite with Patio Tranquility Soaking Tub
Cafe de Paris
Tokyo Joe's
Stew Fish
Crystal Lagoon Honeymoon Ocean View One-Bedroom Butler Suite with Balcony Tranquility Soaking Tub
Bayside
Crystal Lagoon Honeymoon Ocean View One-Bedroom Butler Suite with Balcony Tranquility Soaking Tub

The hotel

Built in an island style, the resort seems to blend in wonderfully with its environment. Situated on a long stretch of white sand beach you can spend endless hours indulging in water sports or simply lying back with a good book. For absolute privacy, choose one of the Beachfront Hideaway Butler Villas, set on a quiet stretch, just steps away from the white-sand beach. Enjoy five Star Global Gourmet™ dining options, and on top of those you can sample the eateries and facilities of the neighbouring Sandals resorts. With popular entertainment choices, including beach parties and cabaret nights, Sandals Montego Bay is one of Sandals' liveliest resorts, attracting a younger crowd.

Amenities

  • Kayaking
  • Scuba Diving
  • Snorkelling
  • Tennis
  • Water Skiing
  • Windsurfing
  • Honeymoon
  • Wedding
  • Bar
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access

Where is it

In Montego Bay, 90-minutes away from Ocho Rios and its world famous Dunn's River Falls. Transfer time from Montego Bay airport: 5 minutes (please note there is some aircraft noise).

Hotel information

272 rooms and suites. All have air-conditioning, satellite TV, complimentary WiFi access, telephone, coffee maker, mini-bar with soft drinks, wines and beers, safety deposit box, iron and board, amenity kit and hairdryer. All sleep maximum 2 adults and have 1 king-size bed. Caribbean Deluxe are located on the first floor of the Oleander building and ground floor of Cottage 8, with views of the pool and tropical gardens.

All Inclusive of: Sandals resorts are Luxury Included®; from deluxe accommodation, fine dining, unlimited premium-brand drinks, transfers, tips and taxes, to a huge range of sports facilities and entertainment - its all included!

 

Honeymoon Hideaway Premium are located on the ground floor of Cottage 14 with views of the resort's gardens, ideally located just steps away from the beach.

Caribbean Seaside Oceanview Luxury are located on the first floor of the Oleander building, with views of the gardens, pool and some with ocean views.

Crystal Lagoon Honeymoon Oceanview Luxury Room with Balcony Tranquility Soaking Tub are located in a prime location on the first and second floors of the Seagrapes building. These rooms have a spa-inspired bathroom with a spacious walk-in shower, and a Tranquility Soaking Tub for two on the balcony.

Beachfront Honeymoon Club Level Junior Suites are located on the upper floor of cottage 12, with views of the beach and ocean from the balcony. Some of these suites have a whirlpool tub and shower in one, and others have just a bath tub. These suites include complimentary transfers to and from the airport.

Crystal Lagoon Swim-up One Bedroom Butler Suite with Patio Tranquility Soaking Tub have a spacious balcony complete with Tranquility Soaking Tub for two, a bistro dining set and views of the pool and gardens, a separate living room, and a spa-style bathroom with large walk-in shower. These suites include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Honeymoon Walkout Club Level Junior Suites are located on the ground floor of Cottage 12, and have views of the beach and ocean from the large patio, and a whirlpool bath tub with shower. These rooms include Club Sandals service and complimentary transfers to and from the airport.

Oceanfront Honeymoon Club Level Room with Balcony Tranquility Soaking Tub are newly renovated rooms on the first floor of the Almonds building, with ocean views from the balcony, which boasts a Tranquility Soaking Tub for two. These suites also feature a spa-style bathroom with overhead rain shower. These rooms include Club Sandals service and complimentary transfers to and from the airport.

Oceanfront Honeymoon Walkout Club Level Room with Balcony Tranquility Soaking Tub are as above, but located on the ground floor with walkout access to the hotel grounds leading to the beach. These rooms include Club Sandals service and complimentary transfers to and from the airport.

Oceanfront Penthouse Club Level Junior Suite with Balcony Tranquility Soaking Tub are newly renovated suites located on the penthouse floor of the Almonds building, with ocean views from the balcony, which boasts a Tranquility Soaking Tub for two. These suites are open plan, and have a spa-style bathroom with a walk-in overhead rain shower. These rooms include Club Sandals service and complimentary transfers to and from the airport.

Beachfront Grande Luxe Club Level Junior Suite with Tranquility Soaking Tub overlook the beach, and feature wall-to-wall glass doors opening out to the balcony with Tranquility Soaking Tub for two. These suites also have a spa-style bathroom with an overhead rain shower. These rooms include Club Sandals service and complimentary transfers to and from the airport.

Beachfront Honeymoon Walkout Club Elite Junior Suite with Patio Tranquility Soaking Tub are as above, but are located on the ground floor with direct walkout access to the beach. These rooms include Club Sandals service and private luxury car transfers to and from the airport.

Beachfront Oversized Butler Villa Suites are located directly on the beach, either on the upper level with balcony, or ground level with patio. These suites feature an open-plan living/bedroom design, and bathroom with marble bath. These suites include Sandals Butler Service and private luxury car transfers to and from the airport.

Crystal Lagoon Swim-up Club Elite Luxury Room with Patio Tranquility Soaking Tub have direct access to the resort's Crystal Lagoon pool from the patio, which also boasts a Tranquility Soaking Tub for two. These rooms include Club Sandals service and private luxury car transfers to and from the airport.

Crystal Lagoon Honeymoon Oceanview One Bedroom Butler Suite with Balcony Tranquility Soaking Tub feature glass doors opening up to a spacious balcony complete with a Tranquility Soaking Tub for two. These suites have a separate living room, and a spa-style bathroom with large walk-in shower. These suites include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront One Bedroom Butler Villa Suites are located directly on the beach, and feature bathroom with both a shower and a whirlpool, and a separate living room. These suites include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Royal Butler Villa Suites are located directly on the beach, either on the upper level with a balcony or ground level with a patio. These suites feature an expansive living area, and a marble bathroom with a Roman bath tub and separate walk-in shower. These suites include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront One Bedroom Butler Suite with Tranquillity Soaking Tub overlook the beach from the balcony which boasts a Tranquility Soaking Tub for two, and feature a separate living room, and a spa-style bathroom with overhead rain shower. These suites include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Honeymoon Walkout One Bedroom Butler Suite with Tranquillity Soaking Tub are located in the Palms building, just steps from the beach. These suites feature wall-to-wall glass doors opening out to a spacious patio with Tranquility Soaking Tub for two, a separate living room, and a spa-style bathroom with overhead rain shower. These suites include Sandals Butler Service and private luxury car transfers to and from the airport.

Oceanfront Swim-Up Butler Suite with Patio Tranquility Soaking Tub are newly built suites which are located on the ground floor of the Almonds building, with direct access to the river pool. These suites feature a private patio complete with Tranquility Soaking Tub for two, and a spa-style bathroom with overhead rain shower. These suites include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Honeymoon One Bedroom Butler Suite with Balcony Tranquility Soaking Tub feature spacious balcony with Tranquility Soaking Tub for two, and a spa-style bathroom with large walk-in shower. These suites include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Millionaire One-Bedroom Butler Suite with Tranquility Soaking Tub have balcony or patio with Tranquility Soaking Tub for two, a spa-style bathroom with circular soaking tub and walk-in rain shower, and a separate living area. These suites include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Romeo & Juliet One Bedroom Butler Villa Suite with Outdoor Tranquility Soaking Tub are newly built suites, located directly on the beach. They feature a separate living room, a spa-style bathroom with a soaking tub for two and a walk-in overhead rain shower, and an extra large patio or balcony complete with Tranquility Soaking Tub for two. These suites include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Swim-up Millionaire One Bedroom Butler Suite with Patio Tranquility Soaking Tub are located just steps from the beach. These suites feature an expansive bedroom, separate living room, walk-in closet, patio with ocean views and Tranquility Soaking Tub for two, and a spa-style bathroom with circular soaking tub and walk-in rain shower. These suites include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Swim-Up Honeymoon One-Bedroom Butler Suite with Patio Tranquility Soaking Tub are as above. These suites include Sandals Butler Service and private luxury car transfers to and from the airport.

Club Sandals Service:

  • Dedicated Club Sandals Lounge accessible 24-hours with Club Sandals concierge available 8:00am–10:00pm daily to assist with excursions, restaurant reservations, spa bookings and anything else you may need.
  • Preferred Club Sandals Lounge check-in with chilled towel and Champagne upon arrival,
  • Weekly hosted activities such as cocktail parties, martini evenings, wine tasting, snorkelling and exclusive Island Routes tours.
  • In-room stocked mini-bar with a selection of spirits, beer and wine as well as soft drinks, juices and water.
  • Room service available from 7:00am–10:00pm daily.
  • Complimentary luxury private airport transfers.

Sandals Butler Elite Service:

Providing you with uncompromising attention of a personal butler trained to the highest standards. Beginning with luxury private airport transfers, lemongrass-scented hand towels, welcome cocktails and culinary treats upon arrival, a private resort orientation and a luggage unpacking service you will then be supplied with a personal mobile phone to reach your Butler when needed. Your wish is their command! In addition, you will also have 24-hour room service and access to all the Club Sandals amenities and weekly activities.

Five-Star Global Gourmet™ at Sandals Resorts brings new sights, sounds and tastes to all guests at each meal - of course, all included! 12 dining options: Bayside (International), Oleander (Jamaican), Cucina Romana (Italian), Tokyo Jo's (Oriental), Stew Fish (authentic Jamaican and Caribbean seafood), The Mariner Seaside Grill (grilled specialities), Butch’s Steak & Seafood (steak and seafood), Soy (Asian cuisine), Café de Paris (French Patisserie), The Cricketer’s Pint (authentic British Pub), Dino's Pizzeria and The Jerk Shack (authentic Jamaican Jerk specialties). Weekly late night chocolate buffet. 6 bars including a piano bar and beach bar. 9 additional dining options at Sandals Royal Caribbean Resort & Private Island (transfers included).

Nightly shows with live entertainment, piano bar, theme nights and cocktail parties.

7 swimming pools, 3 whirlpools. Red Lane® Spa (treatments*). Fitness Centre, tennis, basketball, table tennis, shuffleboard and beach and pool volleyball. Scuba-diving* (free for certified divers, fee applies to others), Hobie Cats, water-skiing, kneeboarding, wakeboarding, windsurfing, paddleboards, snorkelling and kayaking.

Exchange privileges with Sandals Royal Caribbean Resort & Private Island for 9 additional dining options (transfers included). SnapShots photo shop*. Gift shop. Beautiful Wedding Chapel on property. Free WiFi Internet access in all room categories and public areas with unrestricted number of connected devices.

*Denotes local charge.

Two people in love over 18 years only.

Please note: complimentary private luxury airport transfers available when booking certain room categories. 

Dress code: evening dress code for gentlemen states that smart trousers or jeans, long or short sleeve dress shirts (with or without collar) and dress shoes or sandals must be worn. Shorts, t-shirts, trainers, flip-flops, hats and caps are not permitted in the evening.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (5855)
  • Very good (1602)
  • Average (688)
  • Poor (350)
  • Terrible (270)
Image of the Tripadvisor rating Average at best!

Apr 18, 2024 jim r

Room was very nice and housekeeping did a wonderful job keeping room clean and well stocked. Very disappointed in availability of chairs on the beach. If you don't have butler service you can forget getting a beach chair in the shade. We enjoy sitting on the beach and the 4 days we were there we were able to get a beach chair 2 days and both times… Read more
Room was very nice and housekeeping did a wonderful job keeping room clean and well stocked. Very disappointed in availability of chairs on the beach. If you don't have butler service you can forget getting a beach chair in the shade. We enjoy sitting on the beach and the 4 days we were there we were able to get a beach chair 2 days and both times were in the sun. This is a bad problem throughout the resort. The food was average at best. The breakfast was very good but the dinners were not good. When we got there we tried to get a reservation at Butch's but we were told that no reservations were available for the 4 nights we were there. I ran into a butler on our 2nd day and asked him if I gave him $20 could he get us a reservation? He came back in an hour and we had a reservation. The food at Butch's was average at best. We also ate at the Italian restaurant and our meal was not good. The fish sandwich we had at lunch every day was better than the fish we had at the restaurants at night. It's a beautiful resort and the people are very nice. Problems were beach chairs and food quality. We had been here 10 years ago and had similar experiences. Will not be back. Read less
Image of the Tripadvisor rating Disappointed with Sandals

Apr 17, 2024 Traci K Milton Keynes, United Kingdom

This was our second visit to a Sandals resort - the first being Barbados. We had high expectations and sadly Montego Bay did not deliver. It's not the actual resort.... We were very happy with our room - and with the service across the resort - but there were a few things that just didn't deliver the Sandals promise. Particularly "Romance". We… Read more
This was our second visit to a Sandals resort - the first being Barbados. We had high expectations and sadly Montego Bay did not deliver. It's not the actual resort.... We were very happy with our room - and with the service across the resort - but there were a few things that just didn't deliver the Sandals promise. Particularly "Romance". We soon learned that if you wanted a sunbed you had to be down there with your towel at 6.00am. The problem was simple. The Butlers were reserving sunbeds for their clients. But to make matters worse imagine 4 sunbeds together. The sun shade is in between the 2 couples of beds. The Butlers were reserving those two beds (the ones either side of the shade - leaving 2 beds - 1 either side of their happy couples. That needs to be stopped. That isn't naughty holiday makers taking the beds early in the day... that is Sandals staff leaving 2 customers for every shade without a sunbed. Really poor. Next - the restaurants. The quality was nowhere near as good as it was in Barbados. The hype around Butch's meant it was really hard to get a reservation there. We got one but the food was nothing to get excited about and what was worse was the restaurant was half empty and after 8.15pm no new customers came in. No wonder people couldn't get a reservation there? It was like it closed at 9pm? We did enjoy the caribbean restaurant (Oleander) and the Bayside Restaurant in the evening and the Thai restaurant at the Plantation resort was worth a visit. Breakfast at the Bayside was also very nice . The servers were all really lovely but as an example my husband ordered a gorgonzola salad. When it arrived there was no gorgonzola - to which we were told they had run out. Surely they should tell you that when you place your order? We were warned that the resort would be busy but we weren't prepared for the noise levels of the groups that gathered at the swim up bar every afternoon. The DJ cranked up the music to a ridiculous level (if you were eating in the Jerk Shack you couldn't hear each other talking), the pool was full of people drinking and there they stayed all afternoon, getting louder and louder - and then the screaming and shrieking...... far from romantic. We had a swim up room. It was near the pool bar. The noise was way too much. Sandals bills itself as a romantic luxury holiday for 2 people in love. It's not that any more. It's a very expensive free for all. It's unlikely we will come back to a Sandals after this experience. Read less
Image of the Tripadvisor rating Great Vacation at Sandals Montego Bay Again!

Apr 14, 2024 Odyssey712013

We had been to Sandals Montego Bay on four previous occasions, always in July, This was the first time, however, that we went on "Welcome Home Week," formerly "Reunion Week." It was, indeed, lots of fun! And, as always, we enjoyed our vacation there. Our thanks to General Manager Chris Elliot and his staff, to our wonderful butlers Milisea and… Read more
We had been to Sandals Montego Bay on four previous occasions, always in July, This was the first time, however, that we went on "Welcome Home Week," formerly "Reunion Week." It was, indeed, lots of fun! And, as always, we enjoyed our vacation there. Our thanks to General Manager Chris Elliot and his staff, to our wonderful butlers Milisea and Antonio, our housekeeper Kandice, and the ladies from the Red Lane Spa, Verona and Kayon, who gave us a very relaxing and enjoyable treatment. Of course, our thanks to the rest of the staff - groundkeepers, bartenders, water sports, and all the restaurants sfaff. All of you make the guests feel welcomed "home," indeed. We also went to Royal Caribbean for dinner at the Thai, Bombay and Spices. Thanks to all the dinning staff there as well, particularly to Keisha at Spices. She was awesome! Last but not least, we did the Martha Brea Rafting, and that was a fantastic, relaxing, and enjoyable experience. Thanks to our raft captain, Kenton (#137). He was very friendly and informative. Again, we enjoy our vacations at Sandals Montego Bay, and we are looking forward to our return to that resort this Fall! Read less
Image of the Tripadvisor rating Sandals customer, but honest review.

Apr 13, 2024 Steve W Three Rivers, Michigan

Concierge service was very disappointing. Do not feel it was an upgrade at all considering the service at South Coast. This was a short birthday getaway and it fell flat. We couldn't book at Butch's for a birthday dinner no matter how hard we tried. Staff talked the correct words (at times) but you could read thier eyes....they don't care & hate… Read more
Concierge service was very disappointing. Do not feel it was an upgrade at all considering the service at South Coast. This was a short birthday getaway and it fell flat. We couldn't book at Butch's for a birthday dinner no matter how hard we tried. Staff talked the correct words (at times) but you could read thier eyes....they don't care & hate thier job. The room was dirty upon arrival. Hair on the floor & shower. The air-conditioning beeped constantly. They disabled it on the first day after we voiced concern & never came back to put in the remote until our last day. The rug under the bed was was absolutely filthy- please check room 214. We were considering a swim up room, but glad we didn't. The bottom of that pool area was very dirty--looked like mold on the tile/floor area.I would NOT recommend this resort to a friend due to these 2 reasons. Tokyo Joe's & the pool by Bayside have the same rotted out/sagging decking. The pool decking is roped off, but not the restaurant(?). We did leave Tokyo Joe's after our spring roll appetizer due to the lack of selection of vegetables for the stir-fry (only carrot, onion, & cabbage?) appetizers on menu unavailable, and general structure/maintenance of flooring and walls. On a lighter note-housekeeping was fantastic during our stay! Much better than South Coast.They restocked all linens/toiletries promptly & cleaned the room well. We felt taken care of by the housekeeping staff. Our fridge was restocked well (requests fulfilled w/"no problem") & we loved the large glass bottles for the H20 instead of plastic bottles. Joel & Sato at Soy were informative, helpful, fun, & charming. Suprisingly delightful sushi in JA! We came ONLY because it was my husband's 50th birthday. Despite telling every staff we met & putting it on our reservation information, nobody put in any effort to acknowledge his special day--except Leonardo at Latitudes. Thank you, Leonardo for making him a special Appleton cocktail on his special day! We love JA & frequent the Sandals brand, but we were very disappointed in Sandals Mobay. I felt terrible my husband got no recognition of his 50th birthday, despite telling multiple staff THAT is why we came. We felt the resort cleanliness, maintenance, and (heart felt) hospitality was lacking for a Sandals resort. We would not recommend or book another stay at this resort. We hope this review helps improve Sandals Mobay. Looking forward to our next stay at SRC in November. We will return to visit Soy & Latitudes at Mobay. Read less
Image of the Tripadvisor rating Amazing March Trip to MoBay

Apr 12, 2024 SteveRam71 Wesley Chapel, North Carolina, USA

Wanted to give a shout out to the team at Sandal’s MoBay for yet another amazing trip. We arrived for our 31st visit the second week of March to meet up with several couples we have met through the years to celebrate three of their birthdays. The weesk prior to our arrival had been extremely difficult on the island as they had several days of… Read more
Wanted to give a shout out to the team at Sandal’s MoBay for yet another amazing trip. We arrived for our 31st visit the second week of March to meet up with several couples we have met through the years to celebrate three of their birthdays. The weesk prior to our arrival had been extremely difficult on the island as they had several days of bad weather and extreme flooding. The team at MoBay had done an amazing job getting the entire property cleaned up and back functioning. When we arrived we were met by one of our favorite butlers Marvin, he is simply amazing. He leaves no small detail undone and continues to amaze us trip after trip along with his partner in crime Marvin. These two are in our opinion at the top of their game when it comes to providing a 5 star experience. We refer to them as the not only the butler A team but we count them as family. We had beautiful weather the entire week and amazing service from everyone but I have to call out a few special people that consistently go above and beyond to make it a truly memorable experience. Romario and Rayon at the main bar in the evenings are great. They never forget a face or a drink order and always had a drink ready for me without even having to ask. If you have heard of rainbow shots but never experienced them you have to go visit Dane in the evenings at the Piano Bar. The man is truly amazing. I can’t leave out Everton in the living room at night for entertainment. Thanks for all you do to make sure everything is just right. Loxley at the late night grill is yet another hidden gem. We always look forward to seeing him and catching up over a late night snack. Horace at Butches and Joel are the simple the best. These two men never stop working to ensure each guest is treated special and provide the best dining on property in opinions. Dwayne, Sasha and Stephaun at Butches and Soy. Have to give credit to the entire team in the Photo shop from “Dirty Kurt”, Kevin, Omar, Adrian and Marsha that keeps them all in line. We love you guys for capturing all of our special memories for us and look forward to seeing you each trip and what new ideas you have for new poses. I can’t forget about Duncan and Christopher Grant that help lead the teams at MoBay and always go above and beyond. We can’t wait to go back again. Read less