Sandals Montego Bay

Montego Bay, Jamaica

The hotel

Built in an island style, the resort seems to blend in wonderfully with its environment. Situated on a long stretch of white sand beach you can spend endless hours indulging in water sports or simply lying back with a good book. For absolute privacy, choose one of the Beachfront Hideaway Butler Villas, set on a quiet stretch, just steps away from the white-sand beach. Enjoy five Star Global Gourmet™ dining options, and on top of those you can sample the eateries and facilities of the neighbouring Sandals resorts. With popular entertainment choices, including beach parties and cabaret nights, Sandals Montego Bay is one of Sandals' liveliest resorts, attracting a younger crowd.

Amenities

  • Bar
  • Romantic
  • Spa
  • Swimming Pool
  • Wedding
  • Honeymoon
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Internet Access
  • Beachfront location

Where is it

In Montego Bay, 90-minutes away from Ocho Rios and its world famous Dunn's River Falls. Transfer time from Montego Bay airport: 5 minutes (please note there is some aircraft noise).

Hotel information

272 rooms and suites. All have air-conditioning, satellite TV, complimentary WiFi access, telephone, coffee maker, mini-bar with soft drinks, wines and beers, safety deposit box, iron and board, amenity kit and hairdryer. All sleep maximum 2 adults and have 1 king-size bed. Caribbean Deluxe are located on the first floor of the Oleander building and ground floor of Cottage 8, with views of the pool and tropical gardens.

All Inclusive of: Sandals resorts are Luxury Included®; from deluxe accommodation, fine dining, unlimited premium-brand drinks, transfers, tips and taxes, to a huge range of sports facilities and entertainment - its all included!

 

Honeymoon Hideaway Premium are located on the ground floor of Cottage 14 with views of the resort's gardens, ideally located just steps away from the beach.

Caribbean Seaside Oceanview Luxury are located on the first floor of the Oleander building, with views of the gardens, pool and some with ocean views.

Crystal Lagoon Honeymoon Oceanview Luxury Room with Balcony Tranquility Soaking Tub are located in a prime location on the first and second floors of the Seagrapes building. These rooms have a spa-inspired bathroom with a spacious walk-in shower, and a Tranquility Soaking Tub for two on the balcony.

Beachfront Honeymoon Club Level Junior Suites are located on the upper floor of cottage 12, with views of the beach and ocean from the balcony. Some of these suites have a whirlpool tub and shower in one, and others have just a bath tub. These suites include private luxury car transfers to and from the airport.

Crystal Lagoon Swim-up One Bedroom Butler Suite with Patio Tranquility Soaking Tub have a spacious balcony complete with Tranquility Soaking Tub for two, a bistro dining set and views of the pool and gardens, a separate living room, and a spa-style bathroom with large walk-in shower. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Honeymoon Walkout Club Level Junior Suites are located on the ground floor of Cottage 12, and have views of the beach and ocean from the large patio, and a whirlpool bath tub with shower. These rooms include Club Sandals service and private luxury car transfers to and from the airport.

Oceanfront Honeymoon Club Level Room with Balcony Tranquility Soaking Tub are newly renovated rooms on the first floor of the Almonds building, with ocean views from the balcony, which boasts a Tranquility Soaking Tub for two. These suites also feature a spa-style bathroom with overhead rain shower. These rooms include Club Sandals service and private luxury car transfers to and from the airport.

Oceanfront Honeymoon Walkout Club Level Room with Balcony Tranquility Soaking Tub are as above, but located on the ground floor with walkout access to the hotel grounds leading to the beach. These rooms include Club Sandals service and private luxury car transfers to and from the airport.

Oceanfront Penthouse Club Level Junior Suite with Balcony Tranquility Soaking Tub are newly renovated suites located on the penthouse floor of the Almonds building, with ocean views from the balcony, which boasts a Tranquility Soaking Tub for two. These suites are open plan, and have a spa-style bathroom with a walk-in overhead rain shower. These rooms include Club Sandals service and private luxury car transfers to and from the airport.

Beachfront Grande Luxe Club Level Junior Suite with Tranquility Soaking Tub overlook the beach, and feature wall-to-wall glass doors opening out to the balcony with Tranquility Soaking Tub for two. These suites also have a spa-style bathroom with an overhead rain shower. These rooms include Club Sandals service and private luxury car transfers to and from the airport.

Beachfront Honeymoon Walkout Club Elite Junior Suite with Patio Tranquility Soaking Tub are as above, but are located on the ground floor with direct walkout access to the beach. These rooms include Club Sandals service and private luxury car transfers to and from the airport.

Beachfront Oversized Butler Villa Suites are located directly on the beach, either on the upper level with balcony, or ground level with patio. These suites feature an open-plan living/bedroom design, and bathroom with marble bath. These suites include Sandals Butler Service and private luxury car transfers to and from the airport.

Crystal Lagoon Swim-up Club Elite Luxury Room with Patio Tranquility Soaking Tub have direct access to the resort's Crystal Lagoon pool from the patio, which also boasts a Tranquility Soaking Tub for two. These rooms include Club Sandals service and private luxury car transfers to and from the airport.

Crystal Lagoon Honeymoon Oceanview One Bedroom Butler Suite with Balcony Tranquility Soaking Tub feature glass doors opening up to a spacious balcony complete with a Tranquility Soaking Tub for two. These suites have a separate living room, and a spa-style bathroom with large walk-in shower. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront One Bedroom Butler Villa Suites are located directly on the beach, and feature bathroom with both a shower and a whirlpool, and a separate living room. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Royal Butler Villa Suites are located directly on the beach, either on the upper level with a balcony or ground level with a patio. These suites feature an expansive living area, and a marble bathroom with a Roman bath tub and separate walk-in shower. These suites include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront One Bedroom Butler Suite with Tranquillity Soaking Tub overlook the beach from the balcony which boasts a Tranquility Soaking Tub for two, and feature a separate living room, and a spa-style bathroom with overhead rain shower. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Honeymoon Walkout One Bedroom Butler Suite with Tranquillity Soaking Tub are located in the Palms building, just steps from the beach. These suites feature wall-to-wall glass doors opening out to a spacious patio with Tranquility Soaking Tub for two, a separate living room, and a spa-style bathroom with overhead rain shower. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Oceanfront Swim-Up Butler Suite with Patio Tranquility Soaking Tub are newly built suites which are located on the ground floor of the Almonds building, with direct access to the river pool. These suites feature a private patio complete with Tranquility Soaking Tub for two, and a spa-style bathroom with overhead rain shower. These suites include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Super Luxe One Bedroom Butler Suite with Balcony Tranquility Soaking Tub are steps away from the beach, and feature a spacious furnished balcony complete with Tranquility Soaking Tub for two, and a spa-style bathroom with large walk-in shower. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Honeymoon One Bedroom Butler Suite with Balcony Tranquility Soaking Tub feature spacious balcony with Tranquility Soaking Tub for two, and a spa-style bathroom with large walk-in shower. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Millionaire One-Bedroom Butler Suite with Tranquility Soaking Tub have balcony or patio with Tranquility Soaking Tub for two, a spa-style bathroom with circular soaking tub and walk-in rain shower, and a separate living area. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Romeo & Juliet One Bedroom Butler Villa Suite with Outdoor Tranquility Soaking Tub are newly built suites, located directly on the beach. They feature a separate living room, a spa-style bathroom with a soaking tub for two and a walk-in overhead rain shower, and an extra large patio or balcony complete with Tranquility Soaking Tub for two. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Swim-up Millionaire One Bedroom Butler Suite with Patio Tranquility Soaking Tub are located just steps from the beach. These suites feature an expansive bedroom, separate living room, walk-in closet, patio with ocean views and Tranquility Soaking Tub for two, and a spa-style bathroom with circular soaking tub and walk-in rain shower. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Swim-Up Super Luxe One Bedroom Butler Suite with Patio Tranquility Soaking Tub feature a separate living room, a spa-style bathroom with large walk-in shower, and wall-to-wall glass doors opening out to a spacious furnished patio complete with Tranquility Soaking Tub for two and ocean views. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Beachfront Swim-Up Honeymoon One-Bedroom Butler Suite with Patio Tranquility Soaking Tub are as above. These Love Nest Suites® include Sandals Butler Service and private luxury car transfers to and from the airport.

Club Sandals Service:

  • Dedicated Club Sandals Lounge accessible 24-hours with Club Sandals concierge available 8:00am–10:00pm daily to assist with excursions, restaurant reservations, spa bookings and anything else you may need
  • Preferred Club Sandals Lounge check-in with chilled towel and Champagne upon arrival
  • Weekly hosted activities such a cocktail parties, martini evenings, wine tasting, snorkelling and exclusive Island Routes tours
  • In-room stocked mini-bar with a selection of spirits, beer and wine as well as soft drinks, juices and water
  • Room service available from 7:00am–10:00pm daily
  • Complimentary luxury private airport transfers

Sandals Butler Service:

Providing you with uncompromising attention of a personal butler trained to the highest standards by the elite Guild of Professional English Butlers. Beginning with luxury private airport transfers, lemongrass-scented hand towels and welcome cocktails and culinary treats upon arrival, a private resort orientation and a luggage unpacking service you will then be supplied with a personal mobile phone to reach your Butler when needed. Your wish is their command! In addition, you will also have 24-hour room service and access to all the Club Sandals amenities and weekly activities. 

  • Complimentary honeymoon package: receive a bubbly welcome, a romantic turndown service on your first night, and breakfast in bed one morning of your choice.

    To qualify for the Luxury Included® complimentary honeymoon package, all you have to do is check in online at https://www.sandals.co.uk/honeymoons/free/after booking your honeymoon. Offer valid for travel within 30 days of your wedding date. Terms and conditions apply. 

  • Free anniversary night:receive a free night in celebration of your anniversary when staying a minimum of 7 nights in a Club or Butler level category for travel between now–31 Dec ‘21.

    To qualify for the free anniversary night, all you have to do is provide proof of marriage licence within 14 days of booking. Either visit us at your local store or call our Service Team on 0333 355 8179 who will be able to process this for you. Bookings will then be adjusted to reflect the free night. Offer valid for travel within 30 days of your wedding anniversary date. Not applicable on any Over-the-Water Suites. Terms and conditions and black outs may apply. 

  • Free wedding: minimum stay 3 nights. Government and documentation fees at extra cost. Conditions apply. 

Five-Star Global Gourmet™ at Sandals Resorts brings new sights, sounds and tastes to all guests at each meal - of course, all included! 12 dining options: Bayside (International), Oleander (Jamaican), Cucina Romana (Italian), Tokyo Jo's (Oriental), Stew Fish (authentic Jamaican and Caribbean seafood), The Mariner Seaside Grill (grilled specialities), Butch’s Steak & Seafood (steak and seafood), Soy (Asian cuisine), Café de Paris (French Patisserie), The Cricketer’s Pint (authentic British Pub), Dino's Pizzeria and The Jerk Shack (authentic Jamaican Jerk specialties). Weekly late night chocolate buffet. 6 bars including a piano bar and beach bar. 8 additional dining options at Sandals Royal Caribbean Resort & Private Island (transfers included).

Nightly shows with live entertainment, piano bar, theme nights and cocktail parties.

7 swimming pools, 3 whirlpools. Red Lane® Spa (treatments*). Fitness Centre, tennis, basketball, table tennis, shuffleboard and beach and pool volleyball. Scuba-diving* (free for certified divers, fee applies to others), Hobie Cats, water-skiing, kneeboarding, wakeboarding, windsurfing, paddleboards, snorkelling and kayaking.

Exchange privileges with Sandals Royal Caribbean Resort & Private Island for 8 additional dining options (transfers included). SnapShots photo shop*. Gift shop. Beautiful Wedding Chapel on property. Free WiFi Internet access in all room categories and public areas with unrestricted number of connected devices.

*Denotes local charge.

Two people in love over 18 years only.

Please note:complimentary private luxury airport transfers available when booking certain room categories. 

Dress code: evening dress code for gentlemen states that smart trousers or jeans, long or short sleeve dress shirts (with or without collar) and dress shoes or sandals must be worn. Shorts, t-shirts, trainers, flip-flops, hats and caps are not permitted in the evening.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (4580)
  • Very good (1424)
  • Average (573)
  • Poor (270)
  • Terrible (191)
Image of the Tripadvisor rating Nice resort ....taking great pre cautions during covid!

Aug 7, 2020 Colleen W Doylestown, Pennsylvania

We are not all inclusive people but this was the only option during this crazy pandemic! The property is lovely...our room was in bldg 12 which was a walkout beach front ...I also loved bldg 18! There was plenty of room to spread out away from the main pool area where there wasn’t much social distancing...the pool was crowded as well as hot tub!… Read more
We are not all inclusive people but this was the only option during this crazy pandemic! The property is lovely...our room was in bldg 12 which was a walkout beach front ...I also loved bldg 18! There was plenty of room to spread out away from the main pool area where there wasn’t much social distancing...the pool was crowded as well as hot tub! We stayed far away! Butches was our favorite restaurant Andre was great greeting people stopping by the tables to ask how our meal was etc and he was constantly cleaning ,Latrica was a great waitress! We also loved Latitudes beach bar Rajiz was great as was Cassandra!Their was hand sanitizer everywhere staff had to wear masks but most guests did not ! We took the Catamaran snorkel trip which on,y had 12 people and it was very nice and clean. Everyone is soooo friendly in Jamaica ! I highly recommend spending the extra $ for Club Mo Bay....people were waiting up to three hours in line for immigration ......we probably won’t do another Sandals but I have no complaints ! Read less
Image of the Tripadvisor rating Amazing resort! Amazing staff!

Aug 7, 2020 AKiser20

We had a great experience at this resort. We were there for our Weddingmoon and it was perfect! We fell in love with all the staff but a few really stood out and helped make our trip extra special! Our butlers Oshane and Rajiv, these guys went above and beyond and we hope to get them again in the future! A few of our favorite bartenders were Rajiv… Read more
We had a great experience at this resort. We were there for our Weddingmoon and it was perfect! We fell in love with all the staff but a few really stood out and helped make our trip extra special! Our butlers Oshane and Rajiv, these guys went above and beyond and we hope to get them again in the future! A few of our favorite bartenders were Rajiv Johnson, Dane Brown, Andrew and Marvin!! These guys kept us laughing and entertained and never disappointed with the drink recommendations. Latitudes and the Piano bar were our favorite hangout spots because of these guys! Even with all the COVID mess going on we felt completely at ease. They are very strict when it comes to the safety measures that has been set. Our wedding was perfect in every way! The people that made up our wedding team impressed us so much. You can tell they really take pride in their jobs. Sashana was our coordinator, she is amazing at her job! Trevon from the spa did my hair and makeup and done a phenomenal job! My hair looked just like the picture i showed him. DJ was our videographer, what a hard worker! I can't wait to see our video. Omar was our photographer, he done so well we had to up the photo package we had purchased. O'Brien was our server. He was the best! So funny but yet so professional! Every single person named left a lasting impression on us and we will never forget them! The resort is beautiful and the amenities are great but it's the people that make this place special! Read less
Image of the Tripadvisor rating July 29-Aug 3rd

Aug 7, 2020 TayGrant24

We absolutely loved our stay at Sandals Montego Bay! We are from Texas and had to submit a negative Covid test and get travel authorization, but it was all worth it! Going through the airport in Montego Bay was much quicker than we expected with the health screenings etc. Our Butlers Wilson and Grandville were great! They saved our chairs every… Read more
We absolutely loved our stay at Sandals Montego Bay! We are from Texas and had to submit a negative Covid test and get travel authorization, but it was all worth it! Going through the airport in Montego Bay was much quicker than we expected with the health screenings etc. Our Butlers Wilson and Grandville were great! They saved our chairs every morning, brought us breakfast and lunch, took us to our dinner reservations and got us anything we needed. Vince, Naseen and Mark at the bar between Soy and Butches make the best drinks in the entire resort! They are so funny, and you have to ask Naseen about his straw games. Renaldo at Oleander was so kind and had amazing service! He made sure we picked the best meals and were stuffed full before we left. All the food for the most part was great! Butches, Soy and Oleander are by far the best restaurants. Stewfish has a great view though so make sure you go around 6PM. The playmakers were great during the day and night keeping everyone entertained. Ramone was so hilarious and quick witted with his commentary during the games. I got sucked into playing one during the day, but it turned out to be fun! Lisa was adorable too. With the excursions being limited to only two because of COVID- definitely take advantage of the water sports. Kayaking, hobie cats, tubing, paddle boarding. Everything is easy to access and you won’t regret it. We plan on going to another Sandals in a different country next time just for a change of scenery, but given the chance we will definitely be back! Oh and this is our second Sandals Resort with the first being Sandals Grande in St. Lucia five years ago. :) Read less
Image of the Tripadvisor rating Terrible refund experience, changed my mind on ever wanting to go to Sandals.

Aug 7, 2020 emills01027

So me and my fiancé were planning on going to Sandals for a wedding in May. Due to the coronavirus the date got changed to August wishful thinking I know. However as the trip neared I started to feel uneasy about traveling outside the country. The wedding ended up being cancelled, we were told by the travel agent we were well within the parameters… Read more
So me and my fiancé were planning on going to Sandals for a wedding in May. Due to the coronavirus the date got changed to August wishful thinking I know. However as the trip neared I started to feel uneasy about traveling outside the country. The wedding ended up being cancelled, we were told by the travel agent we were well within the parameters to receive a full refund. We officially cancelled on July 15th way over the 31 days required to receive a full refund our check in date was August 29th. The travel agent said it would take 10-14 days to process. We spent $2782.00 total and after the deposit of $98.00 and then $302.00 equaling $400, I made two payments one for $1382.00 and one for $1000.00. Sandals sent a refund for $400 and then $441.50 separately on August 3rd. I was confused by the amount and why the transactions were split to begin with. I called customer service and they told me due to having a travel agent they could not share any information in regards to my cancellation. They also said my refund could take up to 90 days. My travel agent stated that she was unsure why the transaction was split as well. This is absolutely unacceptable and their customer service team is very unhelpful. Hopefully I’m not out $1940.50. Do not suggest doing any business with Sandals. Read less
Image of the Tripadvisor rating Sandals Honeymoon

Aug 6, 2020 EBP19

We had an excellent experience at Sandals Montego Bay for our honeymoon. From the scheduling process, until we left the property, we were very impressed with how seamlessly things went. We had to change resorts due to our initial one being closed, but sandals called us and helped us through the process. This was our first all inclusive resort… Read more
We had an excellent experience at Sandals Montego Bay for our honeymoon. From the scheduling process, until we left the property, we were very impressed with how seamlessly things went. We had to change resorts due to our initial one being closed, but sandals called us and helped us through the process. This was our first all inclusive resort experience and we read MANY reviews before we decided upon a destination - what I will say is we did not experience any of the issues we read about in negative reviews. The room was clean and updated, and got cleaned daily. The food was AMAZING - we especially loved every meal we had!! Everyone working on-site was friendly and always willing to help with a smile on their face. The pools were clean, beach was beautiful, and the landscaping was gorgeous. All of the staff were great but a few individuals stood out - Oshain at the lobby bar was so friendly and made great drinks; Shamanice at the front desk helped us make dinner reservations when the computer system was slow so we could go ahead and start our vacation rather than having to wait around; Stephen at the pool bar was fantastic; and Sashana at Lattitudes made the best drinks and remembered our orders everyday! We will definitely be vacationing at Sandals again and couldn't have asked for a better honeymoon experience. Read less