Sheraton Kauai

Kauai, Hawaii

Virgin rating

Deluxe Garden View Room
Pool Palapa
RumFire Poipu Beach
Lava's on Poipu Beach
Lava's on Poipu Beach
Deluxe Garden View Room
Pool Palapa
RumFire Poipu Beach
Lava's on Poipu Beach
Lava's on Poipu Beach

The hotel

Rooms at the Sheraton are nestled amid 20 acres of lush gardens, and you can upgrade for stunning views of Poipu Beach on Kauai's sunny South Shore. Take in stunning natural views all over the resort, from the fitness centre overlooking the ocean to the garden terrace and the restaurants offering panoramic views of the beach. RumFire Poipu Beach allows you to enjoy amazing sunset views over dinner, whilst Lava’s on Poipu Beach is the place for early risers to experience beautiful sunrises. The ambience of the restaurants is as important as the food itself, which includes Pacific Rim and regional American — and incorporates the freshest island ingredients with global influences.

Amenities

  • Tennis
  • Kids Club
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Swimming Pool
  • Valet parking
  • Beachfront location

Where is it

Overlooking the ocean on the famous white sands of Poipu Beach.

Hotel information

378 rooms on 4 floors in 11 buildings with 8 lifts. All with balcony, air-conditioning, 32" flat-screen TV, WiFi*, tea/coffee-making facilities, mini-fridge, hairdryer, safe, iron and board, and bathrobes. Garden View Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Deluxe Garden View Rooms are located in the Ocean Wing with views of landscaped gardens, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults.

Deluxe Oceanfront Rooms are steps away from Poipu Beach with 2 double beds, sleeping maximum 3 adults.

Luxury Oceanfront Rooms are newly renovated, with 1 king-size bed and a queen-size sofa bed or 2 double beds, sleeping maximum 3 adults.

Deluxe Ocean Front Suites offer a bedroom, spacious living room with a sofa and armchair, a dining table and a wet bar. There's 1 king-size be, sleeping maximum 2 adults.

RumFire Poipu Beach (Hawaiian cuisine with global influences, open for dinner), Lava's on Poipu Beach (casual bar and grill, open for breakfast, lunch and dinner), Halelani Dinner (private dining under the stars), Auli'i Lu'au (beachfront show with traditional food and drink, twice weekly), and Link@Sheraton Café (coffee and pastries). Ocean courtyard with fire pits. Garden terrace. 2 swimming pools. 24-hour fitness centre. Whirlpool. Spa Bungalow (massage and skincare)*. Tennis*. Championship golf course nearby*. Children's centre (5-12 years)*. Room service*. Laundry service*. Shops. Porter service. Concierge service*. WiFi*. Complimentary self-parking. Valet parking $10 plus tax per night (payable locally, subject to change).

Resort fee $40 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: daily self parking, enhanced wireless internet service in guest room, welcome gift - chocolate macadamia nut (one time only), cultural and fitness activities, weekly live entertainment, arts and crafts (see activities calendar in guest room for details), daily half hour yoga for 2 guests, sun care package:  bag with sunscreen, aloe, and lip balm (one time only), daily bamboo pole fishing for two guests, daily water sports classes:  beginning scuba in the pool, intro snorkeling, water aerobics for 2 guests, daily hula lesson for two guests.  Resort charge inclusions are subject to change.​

4 nights at all times.

*Denotes local charge. 

Please note: this hotel is for adults aged 16 and over.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1081)
  • Very good (989)
  • Average (459)
  • Poor (254)
  • Terrible (186)
Image of the Tripadvisor rating Great trip, despite the rain.

Apr 19, 2024 Mary142011 Fort Myers, Florida

Awesome experience! The rooms were large and had amazing views of the ocean. They were clean and well-appointed. Pool towels were easy to get whenever needed. It rained our whole time here. The staff went above and beyond to keep the resort clean and dry and safe. Only downsides - it would be nice if the "resort fee" would include use of… Read more
Awesome experience! The rooms were large and had amazing views of the ocean. They were clean and well-appointed. Pool towels were easy to get whenever needed. It rained our whole time here. The staff went above and beyond to keep the resort clean and dry and safe. Only downsides - it would be nice if the "resort fee" would include use of snorkeling, chairs, boogie boards, etc. Not really sure what the fee covered, when anything that we wanted to do/use had an extra charge. And the parking spots are REALLY narrow. We always had a spot near our building, but it was challenging to fit in it. Overall - a great trip - would absolutely go here again. Read less
Image of the Tripadvisor rating Amazing views and lovely beach

Apr 19, 2024 Randy B

At first they put us in the wrong room but after I called them they fixed it the next morning. The resort is beautiful and great location to all sides of the island. The beach was clean and not too crowded. Our room was ocean king that looked right over the ocean. We would defiantly stay here again. You won't go wrong with this location and… Read more
At first they put us in the wrong room but after I called them they fixed it the next morning. The resort is beautiful and great location to all sides of the island. The beach was clean and not too crowded. Our room was ocean king that looked right over the ocean. We would defiantly stay here again. You won't go wrong with this location and customer service! Read less
Image of the Tripadvisor rating 30th anniversary ...

Apr 9, 2024 Marci B

Celebrated our 30th anniversary and had a wonderful time. I'm picky about hotels and I don't have any complaints. Clean, daily housekeeping service, 2 balconies, great views of the beach. We arrived with flowers on the bed to celebrate our anniversary. A Hawaiian Monk Seal was on the beach when we arrived. Make sure you check out the sea… Read more
Celebrated our 30th anniversary and had a wonderful time. I'm picky about hotels and I don't have any complaints. Clean, daily housekeeping service, 2 balconies, great views of the beach. We arrived with flowers on the bed to celebrate our anniversary. A Hawaiian Monk Seal was on the beach when we arrived. Make sure you check out the sea turtles at the neighboring public park/beach at sunset. Lava's had very good food. We hope to return in the future. Read less
Image of the Tripadvisor rating Dirty -- Dated Hotel, Overpriced F&B - Beware they will try to sell a timeshare

Apr 7, 2024 Radarman123 Central Florida, Florida

Checkin went smoothly. Staff is friendly for the most part. That is the only nice thing, I have to say about this property. This is from someone who has 1300 nights at Marriott properties. Room was dirty and dated. No desk, no outlets near table. Dirty room -- Found a pair of women's underwear draped on the bedside lamp. Lovely. Must have… Read more
Checkin went smoothly. Staff is friendly for the most part. That is the only nice thing, I have to say about this property. This is from someone who has 1300 nights at Marriott properties. Room was dirty and dated. No desk, no outlets near table. Dirty room -- Found a pair of women's underwear draped on the bedside lamp. Lovely. Must have been a wild party. Breakfast. Elites get a choice of pretty much nothing. Add $12 for eggs and you cannot even get toast with it. Best advise is a coffee and a bagel for $12 at the coffee bar (Lites) Dinner meals are expensive and feature brusel sprouts as the main ingredient -- yuck. Suggestion -- Have dinner in town (there is a decent Italian/pizza and burger bar restaurant in Kola and some restaurants/cafe's on Poipu road. Even the Thai food truck on Poipu had better food (actually it was good!!) Worse part is the "come on down to see me and get 1000 points" phone call from the scuzzy car salesman concierge. You state I am here for the 1000 points and do not want to hear about a timeshare. You get -- no I am not here for that. Then some small talk and then the kicker, how about a $250 credit for a presentation. No... How about $500... No good bye (but I better get those 1000 points) Some advise, if you insist on booking here. First be aware (we were) you will pay tax, tax and tax, plus a $40 per day resort fee which is taxed, taxed, taxed. The rooms by the pool are extremely noisy. Request the building not near the pool. Do not use the APP to checkin as that will override any request. We requested a room ocean front not by the pool and the APP automatically assigned us a pool room. Happily the front desk gave us a room (but on the first floor) oceanview. Read less
Image of the Tripadvisor rating Awesome location.

Apr 7, 2024 Darrell S

Wow. This is a terrific resort. Very well maintained. Great service. Great ocean views. One of the best Marriott locations we have stayed. Excellent self parking. Great ocean access. Great check-in service. Definitely stay in the oceanfront rooms.