Sheraton Maui Resort & Spa

Maui, Hawaii

The hotel

A spectacular 23-acre oceanfront resort, the Sheraton Maui Resort & Spa really does boast the perfect picture-postcard setting. Welcoming you to a world of exotic charm and luxury, guest rooms are beautifully appointed and feature their own private lanai from which to enjoy stunning ocean views. There is much to enjoy here including a wide range of water sports and swimming in the hotel’s own lagoon, which meanders through tropical gardens and under wooden bridges. There’s an outdoor Jacuzzi too, set amidst lava rock formations with waterfalls cascading either side of you – nothing less than bliss! You’re on holiday so a trip to the spa is a must, opting for a relaxing massage perhaps, guaranteed to soothe away any lingering cares. A variety of restaurants will tempt you, including Teppan-yaki Dan, serving a fusion of delicious culinary traditions, or feast on globally-inspired sharing plates, along with cocktails and craft beers, at ROCKsalt. For dining al-fresco, the Cliff Dive Grill is an open-air hotspot and a great place to cheer on the nightly torch lighting and cliff dive ceremony — a definite must-see.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Families
  • Children's Pool
  • Room Service
  • Safety Deposit Box
  • Evening Entertainment
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Restaurant

Where is it

Overlooking Ka‘anapali Beach, at Pu‘u Keka‘a (Black Rock).

Hotel information

508 rooms and suites on 6 floors. All of which are air-conditioned with balcony, flat-screen TV, telephone, WiFi*, mini-fridge, tea/coffee-making facilities, safe, hairdryer, iron and board. Resort View Rooms have 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children.

Partial Ocean and Ocean View Rooms have 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children (2-12 years).

Oceanfront Room have 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children (2-12 years).

Deluxe Rooms are more spacious, with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults and 2 children (2-12 years).

Junior Suites have studio-style layouts, with oversized sitting area and 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children (2-12 years).

Ohana (family) Suites are larger, with separate living room with sofa bed and 2 double beds in bedroom, sleeping maximum 5 adults.

ROCKsalt (open for breakfast, lunch and dinner), Teppan-yaki Dan (open for dinner only), The Cliff Dive Grill (open for lunch and dinner), Hank's Haute Dogs (open for lunch). Mai Tai Bar. Black Rock Lounge Nightclub. Swimming pool. Outdoor whirlpool. Keiki (kids) pool. Fitness centre. The Spa at Black Rock*. Water sports including scuba diving, sailing, kayaking, deep sea fishing*. Hula lessons, Lei making and ukulele lessons. Regular evening entertainment including nightly torch lighting and cliff dive ceremony. Tennis. Golf nearby*. Gift shop. WiFi*. Laundry/dry cleaning service*. Room service*. Self-parking $26, valet parking (first night complimentary) $32, plus tax per night (payable locally, subject to change).

Resort fee from $30–$40 plus tax, per room per night, payable locally (subject to change)

Resort fee includes: - First night valet parking - Unlimited high-speed WiFi - Selected Hawaiian cultural activities - Adult pool floats - Signature logo Hawaiian tote bag - One professional photographer session and keepsake - Scheduled shuttle service to Westin Maui Resort and Spa, Westin Ka'anapali Ocean Resort Villas, and downtown Lahaina – Daily marine educational talks and activities – Two eco-friendly refillable water pouches (water stations throughout hotel). Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

*Denotes local charge.

 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2110)
  • Very good (1711)
  • Average (716)
  • Poor (320)
  • Terrible (242)
Image of the Tripadvisor rating Not worth the money

Mar 3, 2021 trader77777

For the price the beds and pillows we very uncomfortable. Service was good but super spendy for 400 a night. U have a 36 dollar a night resort fee. For what? Everything was closed do to COVID and then a 27 dollar a night parking fee? Makes no sense pool was under construction also olny thing that is good is thier cove is great for snorkeling u… Read more
For the price the beds and pillows we very uncomfortable. Service was good but super spendy for 400 a night. U have a 36 dollar a night resort fee. For what? Everything was closed do to COVID and then a 27 dollar a night parking fee? Makes no sense pool was under construction also olny thing that is good is thier cove is great for snorkeling u will see sea turtles Read less
Image of the Tripadvisor rating Fantastic hotel and would definitely stay here again.

Feb 16, 2021 hamletfan8 Midvale, Utah

My company takes a big trip every year with everyone in the company. It was canceled in 2020 because of Covid so this was the first trip we've done since all that went down. It was a little stressful getting the Covid test done at the right time and getting everything uploaded to the right place. But once we arrived, it was incredibly comforting… Read more
My company takes a big trip every year with everyone in the company. It was canceled in 2020 because of Covid so this was the first trip we've done since all that went down. It was a little stressful getting the Covid test done at the right time and getting everything uploaded to the right place. But once we arrived, it was incredibly comforting to know we were in one of the safest places we could be because of all the hoops you have to jump through. It was completely worth it to vacation virtually worry free. Once we arrived at the hotel, everything was wonderful. We had an ocean front view and it was incredible to look out over the sunrise and sunset each night. The room was modern, had updated furnishings and spacious. The bed was soooooo comfortable. I had some back issues so sometimes hotel beds make it worse. But I slept like a baby every night and woke up pain free. All the people who worked at the hotel were friendly and helpful. Services were understandably a little more limited since the hotel was only at 20% capacity. But this wasn't a huge deal in the grand scheme of things. But just something to be aware of. Overall fantastic experience and we would definitely stay here again!! Read less
Image of the Tripadvisor rating Terrific Waitress Mireya D at Breakfast

Feb 15, 2021 MaryAnnHand Golden, Colorado

My husband and I came to this hotel to celebrate our 46th wedding anniversary. We were so blessed to have Mireya D as our waitress the first morning of our stay at the upgraded breakfast. She was a wonderful source of information to make us feel valued and well informed. Then, lucky us, we had her serve us again this morning. I combat the… Read more
My husband and I came to this hotel to celebrate our 46th wedding anniversary. We were so blessed to have Mireya D as our waitress the first morning of our stay at the upgraded breakfast. She was a wonderful source of information to make us feel valued and well informed. Then, lucky us, we had her serve us again this morning. I combat the complaint about staff here. So far we have had a wonderful experience. I have a motto in my life - no expectations - and I am always given all I would hope and desire and can never be disappointed, because I do not EXPECT anything special - but each happy experience is a desire fulfilled! Read less
Image of the Tripadvisor rating black rock ceremony

Feb 12, 2021 1shadeaufax Portland, Oregon

The Sheraton in the evening reminds me of Hawaii when I visited in the seventies- the Hawaiian music, the sunset, the conch shell and tiki torches. It's nostalgic and yet I wish more of our experiences were ceremonial and historically instructive like this one. I would enjoy a more meaningful trip when I visit Maui and this seems at least… Read more
The Sheraton in the evening reminds me of Hawaii when I visited in the seventies- the Hawaiian music, the sunset, the conch shell and tiki torches. It's nostalgic and yet I wish more of our experiences were ceremonial and historically instructive like this one. I would enjoy a more meaningful trip when I visit Maui and this seems at least respectful to Maui history. The drinks were fine and the setting is lovely. Read less
Image of the Tripadvisor rating Great ACCOMMODATIONS-EXCELLENT views

Feb 11, 2021 cooperkat

Fantastic accommodations and wonderful panoramic views. Food is good, drinks are on point! Really enjoyed the friendliness of all the employees and we always felt well taken care of. Perfect place to watch whales play!