The Cove at Atlantis

Nassau, Bahamas

Virgin rating

The Cove Atlantis Paradise Island
Ocean Suite
The Cove Pool
Sip Sip
Lobby
Artist impression of Fish by Jose Andreas
Sip Sip
Ocean Suite
Mandara Spa
Virgil's BBQ
Poseidon's Table
Cafe Martinique
Plato's
Nobu
Frankie Gone Bananas
Frankie Gone Bananas
Chop Stix
Cafe Martinique
Cocktail Bar
Lapis at The Cove
Lapis at The Cove
Lapis at The Cove
The Cove Atlantis Paradise Island
A video preview image
Ocean Suite
The Cove Pool
Sip Sip
Lobby
Artist impression of Fish by Jose Andreas
Sip Sip
Ocean Suite
Mandara Spa
Virgil's BBQ
Poseidon's Table
Cafe Martinique
Plato's
Nobu
Frankie Gone Bananas
Frankie Gone Bananas
Chop Stix
Cafe Martinique
Cocktail Bar
Lapis at The Cove
Lapis at The Cove
Lapis at The Cove

The hotel

The all-suite resort within the world of Atlantis, The Cove is dynamic, stylish and very exciting indeed! Located between two of the world’s most spectacular beaches and enveloped in tropical foliage, you’re in for the holiday of a lifetime, with an incredible range of world-class amenities at your disposal. Meandering walkways of cool stone and dark wood lead to your luxury over-sized suite, boasting the latest state-of-the-art amenities and balconies with panoramic, floor-to-ceiling water views. When you can tear yourself away from your comfortable surrounds, there’s much to discover. The Sip Sip restaurant at The Cove Pool indulges guests with decadent Caribterranean fare and Cascades Grill is perfect for casual but tasty dining. Beyond the resort, you’ve also the restaurants of Atlantis to choose from, including the legendary Nobu, the Seafire Steakhouse and more. Guests also enjoy full access to Atlantis’s Aquaventure, as well as a total of 20 swimming areas. Cove guests enjoy exclusive access to the recently renovated Cove Pool, an adults-only poolscape, one main pool, two infinity pools and one plunge pool and 20 private cabanas for rental. At night, the pace livens up with the Caribbean’s grandest casino to hand and glitzy Aura nightclub open into the early hours. Alternatively, head to Sea Glass, the lobby lounge at the heart of The Cove Atlantis and a perfect place to kick-back and relax with a drink before or after dinner or both!

Amenities

  • Golf
  • Scuba Diving
  • Snorkelling
  • Kids Club
  • Honeymoon
  • Bar
  • Casino
  • Games Room
  • Night Club
  • Restaurant
  • Spa
  • Beachfront location

Where is it

On Paradise Island, across the harbour from Nassau, the capital of the Bahamas. Transfer time from airport: 30 minutes.

Hotel information

600 oversized suites. Ocean Suites with air-conditioning, balcony, step-down living room, 2 flat-screen HD TVs, NXTV system with HD/digital movies, Internet services and video check-out, Bose 321 sound system, iPod and MP3 docking stations, telephone, WiFi access, mini-bar*, safe, bathrobes, slippers, iron and board and hairdryer. Ocean Suites come as a 1 king-size bed option, sleeping 3 guests and 1 child aged 4 or under. Alternatively, as a 2 queen-size bed option, sleeping maximum 4 guests and 1 child aged 4 and under. Both options come with a sleeper sofa.

Casual Dining Plan option: includes breakfast, lunch and dinner at one of the following eateries: Breakfast: Murray’s Deli, Plato’s, Poseidon’s Table. Lunch: Aquaventure Quick Bites, Marina Pizzeria, McKenzie’s Conch Shack, Murray’s Deli, Plato’s, Shake Shack, Sip Sip. Dinner: Bimini Road, Marina Pizzeria, McKenzie’s Conch Shack, Silan, Poseidon’s Table, Shake Shack, Sip Sip, Sunset Point.

Please note:

  • Dining Plan includes drip coffee, tea, iced tea, lemonade, fountain soda, fruit punch, and juices (canned soda where applicable). It does not include alcoholic beverages, sports drinks, bottled water, and bottled beverages, which will be billed separately.
  • Complimentary beverage only included while dining at participating restaurants.

Gourmet Dining Plan option: includes breakfast, lunch and dinner at one of the following eateries: Breakfast: Murray’s Deli, Plato’s, Poseidon’s Table, Sun & Ice, Sunset Point, The Clubhouse and Frezca. Lunch: The Clubhouse, Aquaventure Quick Bites, Frezca, Marina Pizzeria, McKenzie’s Conch Shack, Murray’s Deli, Silan, Plato’s, Shake Shack, Sip Sip, Sun & Ice and Sunset Point. Dinner: Bimini Road, Carmine's, Chop Stix, Marina Pizzeria, McKenzie’s Conch Shack, Silan, Poseidon’s Table, SeaFire Steakhouse, Shake Shack, Sip Sip, Sunset Point.

For all new bookings from January 2024 there are new Dining Plans available.

Atlantis Breakfast Plan: includes one breakfast food item per person at participating venues. It includes a full breakfast buffet at Poseidon’s Table.

Breakfast

Murray’s Deli, Poseidon’s Table, Plato’s, Sun & Ice, Perch, Shake Shack, The Clubhouse, and Sea Glass (seasonal).

 

Atlantis Dining Plan (available to all new bookings): dine at any of the 13 participating restaurants included on this plan and enjoy two casual meals and one snack per day.

Breakfast

- Murray’s Deli, Poseidon’s Table, Perch, Shake Shack.

Lunch

- Aquaventure Quick Bites, Marina Pizzeria, Murray’s Deli, Shake Shack, Silan by Alon Shaya, Sip Sip.

Dinner

- Marina Pizzeria, Murray’s Deli, Poseidon’s Table, Shake Shack, Village Burger Shack, Sip Sip.

Snacks

- Plato’s, Sun & Ice, McKenzie’s Conch Shack, Starbucks (excluding Marina Village).

The Dining Plan includes drip coffee, tea, iced tea, lemonade, fountain soda, fruit punch, boxed water, and juices (canned soda where applicable) during mealtimes. It does not include alcoholic beverages, sports drinks, bottled water, and bottled beverages.

Room upgrades:

Deluxe Ocean Suites - 1 King Bed are as above but more spacious, and are located on higher floors of The Cove with full panoramic views of the resort, harbour and ocean, with 1 king-size bed and 1 double sofa bed sleeping maximum 3 guests and 1 child under the age of 4.

Deluxe Ocean Suites - 2 Queen Beds are as above but come with 2 Queen beds and 1 double sofa bed sleeping maximum 4 guests and 1 child under the age of 4.

Lapis Deluxe Ocean Suites are as Deluxe Ocean Suites but with exclusive *Lapis at The Cove privileges.

Indigo Suites - 1 King Bed are located on floor 8 through 15, and have views from the balcony of the ocean and either Nassau Harbour or Atlantis' waterscape, with 1 king-size, sleeping maximum 3 guests and 1 child under the age of 4.

Indigo Suites - 1 Queen Beds are the same as above but come with 2 queen-size beds, sleeping maximum 4 guests and 1 child under the age of 4.

Azure Suites are located on the top 5 floors, offering breathtaking views of Atlantis, Nassau and the Bahamas Paradise Island. Features include furnished balcony, deep soaking tub with glass-bricked rainfall showers, and separate living area. 1-Bedroom Azure Suites sleep maximum 3 guests and 1 child under the age of 4. 2-Bedroom Azure Suites sleep maximum 7 guests and 1 child under the age of 4.

Sapphire Suites feature floor to ceiling windows with panoramic ocean views, an expansive living area and bathrooms with deep soaking tubs. 1-Bedroom Sapphire Suites sleep maximum 2 guests. 2-Bedroom Sapphire Suites sleep maximum 6 guests and 1 child under the age of 4.

*The newly reimagined Lapis at The Cove is the preeminent, concierge level club located on the 22nd floor. The club is exclusive to Cove guests staying in a Lapis Club Ocean Suite, Sapphire, or Azure Suite. The club provides breathtaking ocean views and ample room to gather or reconnect throughout the day. A dedicated concierge will assist with your needs, including making dinner, golf, spa, and private cabana reservations. Start your day with a gourmet breakfast or enjoy a pre-dinner cocktail and hors d’oeuvres. Lapis at The Cove provides a respite from the world of Atlantis.

Operating hours: 7:00am-11:00pm (breakfast: 7:00am-11:00am. Afternoon snacks: 1:00pm-5:00pm. Evening cocktails: 5:00pm-7:00pm, and desserts: 8:00pm-10:00pm.)

Guests staying in suites with Lapis access will check in at the Club Lounge.

Please note: from 1st December 2023, guests aged 11 years and under will no longer allowed in the Lapis Club Lounge.

Gourmet fine-dining from world-renowned chefs includes Nobu (Japanese cuisine), Fish by Chef Jose Andreas (fresh seafood), Chop Stix (Chinese cuisine), Bahamian Club (Traditional cuisine), Casa A'Angelo (Italian cuisine), Silan (serving a Mediterranean inspired menu, for lunch and dinner), Café Martinique (French-Asian fusion) and Seafire Steakhouse. Casual dining options include, Mosaic (Mediterranean cuisine - reopening as Perch, serving à la breakfast), Poseidon's Table (buffet dining), Frankie Gone Bananas at Bimini Road (Caribbean cuisine), Carmine's (family-style dining), Virgil's BBQ, Murray's Deli, Lagoon Bar & Grill, The Village Burger Shack, Sunset Point (seafood, salads and steaks), Paranza (Italian cuisine), Shake Shack (American fast food). An array of quick bites and snack huts offering pizza, sandwiches, salads, burgers, fish and chips, and ice cream. 19 bars and lounges including lobby bars, cocktail bars and pool bars.

Atlantis Casino, Aura Nightclub featuring VIP seating and bottle service. Sea Glass lobby lounge, movie theatre and comedy club.

Guests have full access to Aquaventure as well as 20 additional swimming areas. Exclusive access to The Cove Pools adults-only pool, with a live DJ spinning music, 3 main pools, 2 infinity pools, a plunge pool, 20 private cabanas* for rental and pool-side gaming. Each pool deck offers lounge chairs for sunbathing and complimentary beach towels. Mandara Spa*. Tom Weiskopf-designed 18-hole Championship golf course* is nearby. Non-motorised water sports, including snorkelling and scuba diving*. Atlantis Kids Adventures (3-12 years), CRUSH Teens Club (13-18 years), video games room and much more.

World-class duty-free, haute couture shopping. Babysitting*. Laundry/dry-cleaning service*.

This hotel has resort fees that are included in the room rate (subject to change)

Resort fee includes: - Access to Aquaventure, a one-of-a-kind 141-acre waterscape - WiFi in guest rooms and lobby areas for up to four devices per room - Access to the fitness centre: up-to two guests per day, per room - Fitness centre access entitles guests to complimentary use of the cardio studio, universal and free weights only (tennis, fitness classes, and personal training sessions are not included) - Two reusable Souvenir Water Bottles per room and access to filtered water stations throughout the resort - In-room coffee, tea and Mini-fridge (mini-fridges are not temperature regulated for medicine and dairy) -  Unlimited local phone calls - Unlimited access throughout your stay to The Dig, Predator Tunnel, and the largest open-air marine habit in the world with over 50,000 marine animals from 250 species - Access to the Atlantis Movie Theatre - Free gaming lessons (upon request) - Resort shuttle service. Resort fee, tax and inclusions are subject to change - please see hotel check-in for current inclusions available to you upon arrival.

* Denotes local charge.

Please note: child ages at this property are up to and including 11 years.

Please note: this is a cashless hotel, only cards and room charges will be accepted.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2232)
  • Very good (1134)
  • Average (600)
  • Poor (400)
  • Terrible (412)
Image of the Tripadvisor rating Dont book the Cove

Apr 23, 2024 TylerP9541

I have stayed at the Cove 4X and this was the last. Customer service is almost non existent, extremely limited dining options, barely functioning elevators makes for long waits, large crowds make seats at the pool extremely limited. It was once a beautiful place with great people but it has been on a steady decline.
Image of the Tripadvisor rating Great place, pray for no mistakes

Apr 23, 2024 travellinganthonyt Toronto, Canada

I had rebooked/paid my trip to the cove for 3 nights on Expedia . I selected the more expensive option to get a deluxe room on a higher floor . After I booked I emailed the hotel and simply asked for a high floor facing west as I have gone before. They said they would try to accommodate and responded immediately. I also rebooked all my… Read more
I had rebooked/paid my trip to the cove for 3 nights on Expedia . I selected the more expensive option to get a deluxe room on a higher floor . After I booked I emailed the hotel and simply asked for a high floor facing west as I have gone before. They said they would try to accommodate and responded immediately. I also rebooked all my restaurants and spa. The day of my travel I had an emergency and had to fly out the next day. I tried calling the hotel to no avail multiple times so I emailed the hotel and was once again promptly responded to. Being a true 5 star hotel I felt confident they would have my room ready with a high floor facing west. After knowing I was delayed. I fully paid for 3 nights and was only going to be there for 2. Upon my arrival at 1 pm in the afternoon I was told my reservation was cancelled and they had to reinstate my booking. I was told my resort credits were reduced as I was only staying 2 nights instead of 3 even though I fully paid for 3. Finally I was told my room would only be ready at 4 pm. My afternoon gone. I was upset and told them their error is not my fault. After going to the. A k and deliberating they came back with a ready room on the 5th floor. I didn’t want this room and escalated this to a manager. He told me if I wanted what I want I would have to wait till 4. I choose to wait. This process above took about 45 minutes. I came back to the front desk at 3 and the manager said he got the room I wanted would extend $100 resort credit and would send champagne. Something changed and I felt they were finally doing the right thing even though my room was not ready before and I was entitled to $50/100 of that credit. Room l1218 high floor facing east…ok let’s start the vacation. First day recap Cove pool and staff amazing 9/10 Spa amazing 9/10 Dinner at nobu great 8.6/10 Atlantis marina cute No champagne it’s ok Second day Cove pool great resort great I have a reservation at Paranzo the Italian place in the evening. As I’m getting ready I decide to check my folio . It was touched by staff with a $100 debit and credit the day after my check in. Before that I had a $330.00 charge from paranza the night before. I did not go to this resto . This was all a shock as your room key has access to your funds and ID. I collected myself and went to front desk. I spent about an hour at front desk with no reason being given for the debit and credit and an email sent to the restaurant to investigate the charge. I cancel my reservation to the restaurant and decide to go down the street to four seasons. Before I leave the cove I go to paranza. The manger comes over is surprised and takes my info. He’s says he will look into this. I tell him I had reservations to the restaurant that night. The cove removed the charge but still no one could explain what happened and why there was a debit and credit . I was checking out the next day and no word from anyone regarding what happened After I left I email their quality assurance folks and was given systematic answers. They took no ownership in the errors and basically told me it’s a coachable moment for their team. I asked for this to be escalated to a manger and for over a week no response. I forwarded the note to concierge as well asking to send to a manager and not response. I’m surprised at the lack of accountable and the follow up. I spent 48 hours out of a paid 72 hours at the cove and they went on to further reduce my vacation by taking my time to correct their problems. If I didn’t catch the folio error I would be spending double the time fixing their mistake when I was back home. Judging by the lack of response I would be having a hell of time fixing the issue. The lack of foresight by managers from the front desk to the restaurant in turning a mistake into a win is shocking for a 5 star hospitality resort. The cove is fantastic as long as no mistakes are made. If a mistake is made fix it and make it right. With concierge I asked to have my note forwarded to the Gm Greg skondroski. I apologize if I misspell that. I know that name because I was sent an email from the cove to talk about my experience and it was signed by him followed about by a Tripadvisor review request. Well here it is Greg. Go to the cove, great facilities, great pool great staff. Just send management to Atlantis Dubai so they can experience what people expect from your brand. Read less
Image of the Tripadvisor rating Cove is an absolute EPIC experience

Apr 22, 2024 traines2015 Morgan Hill, California

From reserving rooms online, working with the VIP concierge to checking in and enjoying all aspects of the COVE - i give 20 stars ! Hands down the best hotel and vacation experience. The adult pool and cabana is absolute perfection !
Image of the Tripadvisor rating Expensive Mediocracy in Paradise!

Apr 21, 2024 KenS2331 Carlsbad, California

3rd trip to Atlantis, but the first in over 10 years. It has grown and is still beautiful and well maintained. The COVE is a nice alternative with an adult-only pool and less crowding compared to the rest of the resort. The biggest disappointment was the food. By the end of the trip I could not tolerated another terrible $300-$400 meal. All of the… Read more
3rd trip to Atlantis, but the first in over 10 years. It has grown and is still beautiful and well maintained. The COVE is a nice alternative with an adult-only pool and less crowding compared to the rest of the resort. The biggest disappointment was the food. By the end of the trip I could not tolerated another terrible $300-$400 meal. All of the restraints were consistently disappointing. The meals are tasteless and you are pushed to make room for the next guest. It is a factory set to look nice but move as many through as possible as fast as possible! When you meet others at the pool they all have the same sentiment about the overpriced terrible meals. Some Restaurant notes: NOBU, we have enjoyed NOBU in 5 other locations. Here you get the same menu, but the food is pushed at you at a crazy speed and you pushed to be in and out quickly. The noise is ridiculous as well. Perch, absolutely terrible food a service. They screwed up eggs unlike anyone I've ever seen. The food was terrible and again the service was slow and the people unfriendly. SeaFire Steak House, overpriced poor quality beef with no tase. Again, pushed to be in and out as fast as possible. Fish, terrible seafood. Dry and tasteless. The service was good though! Club Martinique, again for quality food, but good service. Fresca serviced the pool at the COVE, again, tasteless, poor quality food. The only "good" meals we had were breakfast at the Poseidon Table Buffet where the made to order omelettes were good as was the vast selection of other items. Atlantis is a beautiful setting and the property is well maintained and clean. Unfortunately it is VERY expensive, which would be okay if the quality matched the price. The COVE is a beautiful room and the adult-only pool is very relaxing for those not wanting to be in family setting. Read less
Image of the Tripadvisor rating In Need of a Full Renovation (elevators, rooms, hallways etc)

Apr 21, 2024 Road632229 New York City, New York

The Cove is not 5 star. The rooms and facilities do not reflect 5 star or even 4 star. The property used to be much nicer/high end but is definitely showing its age and it is time for ownership (Brookfield) to invest in a full renovation. Accommodations/resort should be much nicer for the pricing category. Overall service was quite good. Staff… Read more
The Cove is not 5 star. The rooms and facilities do not reflect 5 star or even 4 star. The property used to be much nicer/high end but is definitely showing its age and it is time for ownership (Brookfield) to invest in a full renovation. Accommodations/resort should be much nicer for the pricing category. Overall service was quite good. Staff very nice and helpful throughout the property. Guest rooms: Old and worn (stained, ripped old carpet, bathrooms not that clean with lots of random hairs and fixtures showing age). Had to call maintenance multiple times because toilet wouldn’t flush. Air conditioning didn’t work that great and housekeeping would raise the temp every time they cleaned. General areas: Other than the main entrance/lobby the entire hotel needs to be thoroughly renovated. Many guest elevators out of service on multiple days during our stay resulting in crowded elevators and long lines. General feeling of facilities being dirty and worn. Room service needs better staffing. 90+ mins for a small breakfast order of toast and fruit plate? Pool/beach: Cove Pool (adults only)-you should not go unless you enjoy loud DJ music all day long; not peaceful at all so make sure you like DJ blasting music with somewhat cheesy pool vibe before heading to this pool. Not relaxing at all. The Cove doesn’t offer lounge chairs /service at beach-you have to use the Reef beach. Lounges/cushions at the Reef pool and beach are old/dirty and need to be replaced. Much better Bonvoy options elsewhere for this price/points category. Based on news articles, Atlantis owner Brookfield was exploring a sale of the Atlantis in 2023. If sale doesn’t happen I hope they spend some money to fix up the Atlantis, particularly the Cove. Read less