Crowne Plaza Dubai Festival City

Dubai City, Middle East

The hotel

Located on the banks of the Dubai Creek, just two kilometres from Dubai International Airport and at the heart of one of Dubai’s most vibrant shopping, culinary and entertainment destination, Crowne Plaza Dubai Festival City has it all. Offering 316 designer rooms and suite, Crowne Plaza Dubai Festival City lets you wake up to breathtaking views of the creek and Dubai skyline on one side or the bustling city on the other. All rooms are graciously appointed with LCD televisions, complimentary WiFi access and superior amenities. It also features the Crowne Plaza Sleep Advantage Programme, which includes extra comfortable bedding, helpful advice from a Sleep Doctor, aromatherapy products and a designated Quiet Zone, to help guests enjoy a night of peaceful, rejuvenating sleep. When it’s time for restoration, energise yourself at the 24-hour gymnasium, relax on the leisure deck enclosing the 25 metre temperature controlled lap pool or unwind in one of the outdoor spa pools, whilst enjoying spectacular views of the creek. Indulge in the delights of the eclectic all-day Mediterranean dining restaurant, Zaytoun, or enjoy a hearty meal and Belgian ales at Dubai’s original Belgian Café. For the shopping enthusiast, visit the connected Dubai Festival City Mall featuring over 400 retail and dining outlets, IMAGINE the world's largest laser show and Robinson's the UAE's largest department store. A radiant synergy of classic comfort interspersed with pristine pleasures, Crowne Plaza Dubai Festival City is a hotel which takes care of the details. Guests can also enjoy the leisure facilities at the connected InterContinental Dubai Festival City Hotel.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Tennis
  • Water Skiing

Where is it

In Dubai Festival City, connected to the Dubai Festival City mall. Transfer time from Dubai International Airport: 10 minutes.

Hotel information

316 rooms on 19 floors in 1 building with 3 lifts. All with air-conditioning, LCD TV with satellite channels, complimentary WiFi access, mini-bar*, safe, iron and board, and hairdryer. Deluxe Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults 1 child.

Half Board option:includes buffet breakfast and lunch or dinner in the Zaytoun restaurant.

Meals include food only, all drinks will be charged as per consumption.

Half Board Plus option: includes buffet breakfast and a set menu lunch or dinner in the Zaytoun restaurant, with one glass of wine or beer.

Half Board package includes Dine Around by More Cravings, allowing you to dine at over 130 participating restaurants in the UAE (advance reservations are mandatory and can be made through the hotel concierge. Each restaurant will offer either a set menu, buffet or provide dining credit of AED150pp. Children below 12 years eat free). 

Executive Rooms with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

1 Bedroom Suite with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

Zaytoun all-day dining restaurant (buffet breakfast, à la carte lunch and dinner), Belgian Café Dubai. Skyline Lounge. 25 metre swimming pool and outdoor spa pools. Spa*. State-of-the-art gym, sauna* and steam rooms*. Complimentary scheduled shuttle service to Dubai's world-class beachfront destinations - La Mer Beach. Laundry service*. 24-hour room service*. Babysitting service*. Gift shop.

3 nights between 29 Dec-1 Jan. 

* Denotes local charge.

Please note: all rooms are non-smoking. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1624)
  • Very good (488)
  • Average (74)
  • Poor (17)
  • Terrible (11)
Image of the Tripadvisor rating Exceptional

Jan 21, 2022 Nomad33551613759 Sydney, Australia

This hotel is wonderful! Super clean, nice atmosphere and great location. Everything was great! personnel are very friendly and helpful. Special thanks to Indrani and Joshi for their great job, we enjoyed our stay. We will definitely come back.
Image of the Tripadvisor rating Mrs C

Jan 21, 2022 W9174OPcherylh Heswall, United Kingdom

Excellent stay once again. Josh on reception was very helpful as I was a lone traveller Vincent in the breakfast area is always excellent at his role. Always checks if I’m alright. Stay a few times a year. Highly recommend this hotel
Image of the Tripadvisor rating Crowne Plaza DFC

Jan 19, 2022 hazemg2022

Greetings! Just wanted to say how amazing this hotel truly is. The staff are so kind and caring. For example Devendhar who makes up the room does a wonderful job at keeping the room so clean and tidy! Great job!! Thank you for all that you do at CP DFC! Really an amazing all around job! I also want to add how amazing the staff are zaytoun… Read more
Greetings! Just wanted to say how amazing this hotel truly is. The staff are so kind and caring. For example Devendhar who makes up the room does a wonderful job at keeping the room so clean and tidy! Great job!! Thank you for all that you do at CP DFC! Really an amazing all around job! I also want to add how amazing the staff are zaytoun restaurant. The breakfast there is fantastic!!! Everyone greets you with a smile and are so keen to take care of you. Wonderful job!!!! Keep up the great work!!!!!! Read less
Image of the Tripadvisor rating Great stay for large family holiday with fabulous staff

Jan 17, 2022 nadia0703 London, United Kingdom

We were on a family reunion holiday with 17 people aged from 2 to 72. Everyone loved it. Aimée, the front of house manager was absolutely brilliant and no doubt a hotel manager in the making. She went above and beyond to ensure our stay was memorable. Rooms were modern and spacious. Food was consistently high quality. On half board we had the… Read more
We were on a family reunion holiday with 17 people aged from 2 to 72. Everyone loved it. Aimée, the front of house manager was absolutely brilliant and no doubt a hotel manager in the making. She went above and beyond to ensure our stay was memorable. Rooms were modern and spacious. Food was consistently high quality. On half board we had the dine-around option so you could dine at Crowne Plaza or the connecting Intercontinental restaurants. The swimming pools were beautiful with helpful lifeguards and restaurant staff friendly and approachable. Special thanks also to Don Fernandes, manager and Islam, the concierge who went out of their way for us. We wouldn't hesitate to come back. Lastly, we researched quite a bit before choosing this hotel. It's close to the airport, very accessible for those with mobility issues and young kids. One of the benefits of this hotel is it is joined to the Intercontinental and to Festival City Mall which has shopping, dining and is next to Dubai Creek. There is a nightly sound and light show called Imagine and some activities for kids on the Creek front. This range of facilities satisfied everyone - no mean feat. Read less
Image of the Tripadvisor rating Great stay-Great service-Great people

Jan 11, 2022 KHALEDKHATIB riyadh, Saudi Arabia

Excellent service- clean rooms-great customer understanding- responds quickly to comments-Nice quite location with proximity to major attractions and malls- Excellent mall - Great breakfast at ZYTOON restaurant mainly outdoor FREDDY AND ISLAM AT RECEPTION/COMCCERIGE ARE THE BEST VINCENT AT THE RESATURANT WAS GREAT