Crowne Plaza Dubai Festival City

Dubai City, Dubai Beaches and beyond

Virgin rating

The hotel

Located on the banks of the Dubai Creek, just two kilometres from Dubai International Airport and at the heart of one of Dubai’s most vibrant shopping, culinary and entertainment destination, Crowne Plaza Dubai Festival City has it all. Offering 316 designer rooms and suite, Crowne Plaza Dubai Festival City lets you wake up to breathtaking views of the creek and Dubai skyline on one side or the bustling city on the other. All rooms are graciously appointed with LCD televisions, complimentary WiFi access and superior amenities. It also features the Crowne Plaza Sleep Advantage Programme, which includes extra comfortable bedding, helpful advice from a Sleep Doctor, aromatherapy products and a designated Quiet Zone, to help guests enjoy a night of peaceful, rejuvenating sleep. When it’s time for restoration, energise yourself at the 24-hour gymnasium, relax on the leisure deck enclosing the 25 metre temperature controlled lap pool or unwind in one of the outdoor spa pools, whilst enjoying spectacular views of the creek. Indulge in the delights of the eclectic all-day Mediterranean dining restaurant, Zaytoun, or enjoy a hearty meal and Belgian ales at Dubai’s original Belgian Café. For the shopping enthusiast, visit the connected Dubai Festival City Mall featuring over 400 retail and dining outlets, IMAGINE the world's largest laser show and Robinson's the UAE's largest department store. A radiant synergy of classic comfort interspersed with pristine pleasures, Crowne Plaza Dubai Festival City is a hotel which takes care of the details. Guests can also enjoy the leisure facilities at the connected InterContinental Dubai Festival City Hotel.

Amenities

  • Bar
  • Spa
  • Swimming Pool
  • Babysitting service
  • Room Service
  • Valet parking
  • Safety Deposit Box
  • Fitness Centre/Gym
  • Laundry Service
  • Internet Access
  • Tennis
  • Water Skiing

Where is it

In Dubai Festival City, connected to the Dubai Festival City mall. Transfer time from Dubai International Airport: 10 minutes.

Hotel information

316 rooms on 19 floors in 1 building with 3 lifts. All with air-conditioning, LCD TV with satellite channels, complimentary WiFi access, mini-bar*, safe, iron and board, and hairdryer. Deluxe Rooms with 1 king-size bed or 2 double beds, sleeping maximum 3 adults or 2 adults 1 child.

Half Board option:includes buffet breakfast and lunch or dinner in the Zaytoun restaurant.

Meals include food only, all drinks will be charged as per consumption.

Half Board Plus option: includes buffet breakfast and a set menu lunch or dinner in the Zaytoun restaurant, with one glass of wine or beer.

Half Board package includes Dine Around by More Cravings, allowing you to dine at over 130 participating restaurants in the UAE (advance reservations are mandatory and can be made through the hotel concierge. Each restaurant will offer either a set menu, buffet or provide dining credit of AED150pp. Children below 12 years eat free). 

Executive Rooms with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

1 Bedroom Suite with 1 king-size bed, sleeping maximum 3 adults or 2 adults and 2 children.

Zaytoun all-day dining restaurant (buffet breakfast, à la carte lunch and dinner), Belgian Café Dubai. Skyline Lounge. 25 metre swimming pool and outdoor spa pools. Spa*. State-of-the-art gym, sauna* and steam rooms*. Complimentary scheduled shuttle service to Dubai's world-class beachfront destinations - La Mer Beach. Laundry service*. 24-hour room service*. Babysitting service*. Gift shop.

3 nights between 29 Dec-1 Jan. 

* Denotes local charge.

Please note: all rooms are non-smoking. 

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1908)
  • Very good (507)
  • Average (76)
  • Poor (17)
  • Terrible (12)
Image of the Tripadvisor rating Most enjoyable and comfortable stay

Aug 7, 2022 asm5161

My wife and I visited InterContinental Dubai Festival City for 9 days from 05 March 2022 and thoroughly enjoyed all aspects of our stay. The suite was very clean and comfortable with great views. We were duly recognized as Spire Ambassadors at every stage. The assistance and courtesy extended to us personally by the Director of Rooms, Juliana… Read more
My wife and I visited InterContinental Dubai Festival City for 9 days from 05 March 2022 and thoroughly enjoyed all aspects of our stay. The suite was very clean and comfortable with great views. We were duly recognized as Spire Ambassadors at every stage. The assistance and courtesy extended to us personally by the Director of Rooms, Juliana Khalife, and her team during the entire course of our stay was the epitome of good hospitality. All of them are indeed assets to the InterContinental brand, of which you can be justifiably proud. Nicole was outstanding during the check in process and subsequent interactions. Our thanks and appreciation also to Adrian, Georgina, Elisa (all at front desk) as well as Piumali of housekeeping, Majid and others at the hotel entrance and at the Concierge desk. My apologies if I have omitted mentioning any others by name and also if I have spelled any names incorrectly. My wife and I have fond memories of our long stay at your fine hotel and will certainly look forward to coming back. Read less
Image of the Tripadvisor rating Crowne Plaza Dubai Festival City

Aug 6, 2022 BelalShahid

My family and I really enjoyed our time at the hotel, the rooms, breakfast, cleanliness and other services provided were excellent. We also received amazing help from Islam, Jatinder, Sohel, Joshi and Rupak who took great care in making sure we were satisfied with our stay and were also helpful in recommending affordable tourist attractions. I… Read more
My family and I really enjoyed our time at the hotel, the rooms, breakfast, cleanliness and other services provided were excellent. We also received amazing help from Islam, Jatinder, Sohel, Joshi and Rupak who took great care in making sure we were satisfied with our stay and were also helpful in recommending affordable tourist attractions. I look forward to coming back. Read less
Image of the Tripadvisor rating Helpful and friendly service, especially from the concierge

Aug 6, 2022 SmitaB1234

The concierge Rupak was extremely helpful, and provided very good service with a smile. Mridul at the reception counter was also very helpful and approachable. Pranam from housekeeping kept my room in excellent condition. The staff there made my stay a pleasure. Though my suite 1949 was quite large and hada wonderful view, all the furniture… Read more
The concierge Rupak was extremely helpful, and provided very good service with a smile. Mridul at the reception counter was also very helpful and approachable. Pranam from housekeeping kept my room in excellent condition. The staff there made my stay a pleasure. Though my suite 1949 was quite large and hada wonderful view, all the furniture was arranged to face the wall and TV rather than the spectacular view. Read less
Image of the Tripadvisor rating Excellent service

Aug 4, 2022 854variniaz

Shopping in festival city mall and I saw one of the hotel near by ,then decide to have a drink there in zaytoun restaurant, staff was friendly and the service was excellent, fabulous,thank you for victor and Vincent if m not mistaken the name .
Image of the Tripadvisor rating Wonderful place to stay!

Aug 4, 2022 CupoChai United States

I stayed for a week at Crowne Plaza Dubai Festival City for business. The staff were amazing! Very kind, accommodating, professional, and great hosts! The hotel is very clean and the rooms comfortable and spacious. Beds comfortable. in the summer, the weather in Dubai is unbearably hot, but the hotel stays cool and pleasant inside. The… Read more
I stayed for a week at Crowne Plaza Dubai Festival City for business. The staff were amazing! Very kind, accommodating, professional, and great hosts! The hotel is very clean and the rooms comfortable and spacious. Beds comfortable. in the summer, the weather in Dubai is unbearably hot, but the hotel stays cool and pleasant inside. The breakfast buffet was amazing, with so many selections. Room service was delicious and very well presented. A huge benefit was that the hotel is connected to the mall, so you have easy (air conditioned!) access to the mall for shopping or a huge selection of restaurants. I particularly experienced great service from staff members Joshi, Sohel, & Indrani, who were so kind and helpful to me. Truly a great experience, would definitely stay here again. Read less