Element by Westin Times Square

Midtown, New York

The hotel

Close to the bright lights of Times Square, this isn’t just any hotel; this is an eco-friendly, live-like-a-local hotel. The Element by Westin brings everything you’ll need (and maybe hadn’t even thought of) into one place, with a kitchenette and loveseat sofa in every room. And that’s not to mention the complimentary breakfast you receive each day at Rise. Step out of the front doors and within a New York minute you’ll be in the heart of The City That Never Sleeps.

Amenities

  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

In Hell's kitchen, 4 blocks from Times Square. Transfer time from John F. Kennedy International Airport: 50 minutes.

Hotel information

404 rooms. All with air-conditioning, kitchenette with fridge, hob, microwave and dishwasher, 32” LCD TV, DVD/CD player, iPod docking station, safe, hairdryer, and iron and board. Standard Rooms are 305 sq ft, with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

City View Rooms have sweeping views of New York's city skyline, with 1 king-size bed, sleeping maximum 2 adults.

Standard Studios are slightly larger at 385 sq ft and have 1 king-size bed, sleeping maximum 2 adults.

Studio City View are as above, but with views of the city, with 1 king-size bed, sleeping maximum 2 adults.

Rise (breakfast bar). Rooftop patio. Restore (24-hour gourmet grab & go pantry). 24-hour fitness centre. Gift shop. Laundry/dry-cleaning service*. 24-hour front desk. Complimentary WiFi.

Good general access for guests who are able to walk short distances and can manage up to six steps. For more information and contact details please check out ourSpecial Assistance page

One person must be aged 21 years and over in each room at check-in.

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1844)
  • Very good (2092)
  • Average (704)
  • Poor (342)
  • Terrible (282)
Image of the Tripadvisor rating Great Value, great everything.

Jan 10, 2022 Skyboy63 Philadelphia, Pennsylvania

I visit New York City at least 3 times a year to see Broadway Shows. I have stayed at The Element on my last 2 visits. The rooms are basically an efficiency apartment with a full size refrigerator/freezer, microwave oven and burners. The rooms are quite clean, the elevators are fast and it is a secure property as well. The staff is very friendly… Read more
I visit New York City at least 3 times a year to see Broadway Shows. I have stayed at The Element on my last 2 visits. The rooms are basically an efficiency apartment with a full size refrigerator/freezer, microwave oven and burners. The rooms are quite clean, the elevators are fast and it is a secure property as well. The staff is very friendly and helpful and patient. I would like to thank Rafaela for her help with my check ins and check out. She is very welcoming and a great asset to the Marriott brand. I will return in the future and will recommend your property to my friends. Read less
Image of the Tripadvisor rating Nasty! Stay away!

Jan 8, 2022 susangJ619QG

We had 2 rooms reserved, each room was nasty. Toe nail clippings and trash on floor of one with trash and dirt in other room. Each room had one stained white towel and wash cloth for the two guests per room. Overall filthy carpet in hallways and elevator. We were reserved for 4 nights, stayed only 1, not what you would expect for a Marriott brand… Read more
We had 2 rooms reserved, each room was nasty. Toe nail clippings and trash on floor of one with trash and dirt in other room. Each room had one stained white towel and wash cloth for the two guests per room. Overall filthy carpet in hallways and elevator. We were reserved for 4 nights, stayed only 1, not what you would expect for a Marriott brand hotel. Read less
Image of the Tripadvisor rating Probably one of my worst stays ever

Dec 17, 2021 Chris M Long Valley, New Jersey

First the check-in process was a bit shady with them putting me on a middle floor instead of a higher floor. Got up to the room notice the room was a bit dirty. Was staying for a week and ended up cutting my stay short because it was such a horrible hotel. Every morning there was a 15 to 20 minute line for the elevators leaving or going. They only… Read more
First the check-in process was a bit shady with them putting me on a middle floor instead of a higher floor. Got up to the room notice the room was a bit dirty. Was staying for a week and ended up cutting my stay short because it was such a horrible hotel. Every morning there was a 15 to 20 minute line for the elevators leaving or going. They only have three elevators which isn't enough for all the rooms. The gym downstairs was missing equipment but obviously had been stolen or not repaired. Took me about three nights to figure it out but the entire side of the mattress I was sleeping on was collapsed enough so it didn't provide proper support. My back was killing me after 2 days I couldn't really figure out why until I tried sleeping on the other side which I felt much more supported. I called down to the front multiple times to get things done sometimes it would take three calls to actually get it done. Maid service was pretty atrocious they don't mop or sweep the forest properly I realized this when I spilled some water on the floor and wiped it up with a paper towel and saw the paper towel was completely black. The coffee they put in the rooms is pretty atrocious would it really be so hard to get Starbucks or something decent? The first morning I had the breakfast downstairs which was the last morning. Powdered scrambled eggs. Reheated overcooked sausages. The only redeeming thing was they had some hard boiled eggs. I don't think I'd stay here again. Read less
Image of the Tripadvisor rating The hotel service was horrible. Do not stay here!

Dec 13, 2021 ginamL2581SG

When we checked in, they gave us a room that ended up being unavailable. So we had to wait another hour until a different room was available. Later, we requested bath towels to which we were not given any.
Image of the Tripadvisor rating Good location, facilities and friendly welcome

Nov 20, 2021 Nomad57330465950 Bournemouth, United Kingdom

Fabulous room with a gorgeous view. Room was clean, well appointed with all you need including a fridge and kitchen area perfect for those late night cheesecake cravings. The view was beautiful with The Edge to the right and Empire State Building and more to the left. Central location for subway, walking to Times Square and all other places. Some… Read more
Fabulous room with a gorgeous view. Room was clean, well appointed with all you need including a fridge and kitchen area perfect for those late night cheesecake cravings. The view was beautiful with The Edge to the right and Empire State Building and more to the left. Central location for subway, walking to Times Square and all other places. Some convenience quick meal grabs on route to hotel and a 7/11 on corner. Staff friendly and helpful. Read less