Fairmont San Francisco

Nob Hill, San Francisco

The hotel

Fairmont San Francisco embodies the grandeur of this historic city. It effortlessly combines impeccable service with luxurious rooms and top-notch facilities. As it’s set high atop Nob Hill, you’ll enjoy great city views and can practically hop on the cable cars from outside the hotel. When it comes to eating, you’ll find some delicious local food at the hotel’s three restaurants. Why not treat yourself to traditional afternoon tea at the weekend or visit The Tonga Room & Hurricane Bar for, apparently, the best Mai Tai in the city.

Amenities

  • Babysitting service
  • Wheelchair access
  • Bar
  • Fitness Centre/Gym
  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Spa
  • Valet parking
  • Close to City Centre

Where is it

The Fairmont is located at the only spot in San Francisco where each of the city's cable car lines meet. Centrally located for Fisherman's Wharf, the Financial District and Union Square.

Hotel information

606 elegant rooms on 23 floors in 2 building with 7 lifts. All with air-conditioning, flat-screen TV with pay-per-view films, WiFi*, telephone, tea/coffee-making facilities, mini-bar*, safe, hairdryer, iron and board, and bathrobes. Fairmont Rooms with 1 queen-size bed, sleeping maximum 2 adults.

Fairmont Exterior Rooms with views of Nob Hill neighbourhood offer 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Fairmont Deluxe Rooms are located in the more contemporary tower building with views of Nob Hill with 1 king-size bed or 2 double beds, sleeping maximum 4 adults.

Fairmont Signature Rooms are located on the highest floors of the tower with views of the bay with 1 king-size bed, sleeping maximum 3 adults.

Laurel Court Restaurant and Bar (authentic local cuisine, open for breakfast, lunch and dinner, and weekend afternoon teas). The Tonga Room & Hurricane Bar (open for dinner Wed–Sun). Caffé Cento. Live Fit Gym and Wellness Spa* (sauna, steam room, massage and fitness classes). Room service*. 24-hour laundry service*. Business centre. Babysitting service*. Valet parking $74 inclusive of tax per night (payable locally, subject to change).

Wheelchair accessible rooms available on request. Please note that these rooms are subject to availability and may be restricted to specific room categories and bedding arrangements. Rooms and facilities vary between hotels so please check at the time of booking. For more information and contact details please check out our Special Assistance page

*Denotes local charge.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (2915)
  • Very good (995)
  • Average (430)
  • Poor (230)
  • Terrible (190)
Image of the Tripadvisor rating Too many cuts for the price

Jan 21, 2022 jessegR4261OA

The hotel was beautiful, and most of the staff we ran into gave us some of the warmest, friendliest service we've received (which was refreshing because the initial person who checked us in was the only one who made us feel undervalued). There is no room service available and the restaurants close very early. There is no bar at night. We… Read more
The hotel was beautiful, and most of the staff we ran into gave us some of the warmest, friendliest service we've received (which was refreshing because the initial person who checked us in was the only one who made us feel undervalued). There is no room service available and the restaurants close very early. There is no bar at night. We booked the hotel through American Express which gives you an upgrade if available at check-in. Although we don't expect it every time, the front desk person who checked us in let us know that there was an upgrade available but we would definitely have to pay for it if we wanted it. This seemed like a crazy oversight considering the hotel is almost completely empty at the moment. I thought "well maybe the next room up would have been some completely separate tier that's like $500 more per night." I was completely wrong. I checked on the website after, and saw that the next room up is usually only a $30/night upgrade. During the trip, my wife also wanted to use the gym, and was told they have no fitness center, and that she would need to pay a day rate of $20 if she wanted to use the partner gym. This may be the only hotel over $150/night in SF that doesn't have any kind of gym, and definitely the only luxury hotel that requires an upcharge to use a gym (the four seasons gives you free passes to Equinox). So the room was comfy, our view was great, breakfast was delicious, and the only gripes were that they had no options for food after 9pm, no upgrades, and no options for room service. It's the time of COVID though you may say. Surely there should be some concessions considering we're in a global pandemic. That's where we get into the price of the hotel. We still spent over $1,100 to stay here for two nights. That's where this becomes a bit ridiculous and makes this hotel a bad value compared to the Ritz, the St. Regis or Four Seasons, which will cost just as much but have all of the amenities you expect at this price point. Although I enjoyed parts of this trip, I'm definitely not returning until COVID is fully over, and they return to a fully open hotel or cut their prices in half. This felt like a $225/night experience. Read less
Image of the Tripadvisor rating Beautiful View . . . But

Jan 21, 2022 Ralph R Brooklyn, New York

I booked a luxury tower room for the view and the view was spectacular, but that is where my compliments of this stay end. The hotel is way overpriced for what it is today, a worn remnant of a former icon of luxury. The location is convenient to little and the room is dated and worn. The restaurant setting could be lovely, but boy is it dated. … Read more
I booked a luxury tower room for the view and the view was spectacular, but that is where my compliments of this stay end. The hotel is way overpriced for what it is today, a worn remnant of a former icon of luxury. The location is convenient to little and the room is dated and worn. The restaurant setting could be lovely, but boy is it dated. The service was fine, but nothing was special in any way. A fun stay, but I would not return. Read less
Image of the Tripadvisor rating Mixed feelings, almost good

Jan 15, 2022 Norm268 New York City, New York

Beautiful, huge corner suite was excellent and design and amenities were v decent, comfortable and quiet. Room service worked quite fine, wait was acceptable, v friendly folks. Service in other parts of hotel wasn’t great, gave up on breakfast in restaurant due to total lack of service. Impossibly to reach any service via phone except for room… Read more
Beautiful, huge corner suite was excellent and design and amenities were v decent, comfortable and quiet. Room service worked quite fine, wait was acceptable, v friendly folks. Service in other parts of hotel wasn’t great, gave up on breakfast in restaurant due to total lack of service. Impossibly to reach any service via phone except for room service. It’s covid times and certainly this place is struggling w service personnel. Lobby and reception quite a zoo due to Xmas holidays. Lovey decoration, quite legendary ;-) Read less
Image of the Tripadvisor rating What lacks in cleanliness makes up for amazing views

Jan 8, 2022 708whitneyl

Pretty much exactly what the title says: the views from our rooms were amazing— but it wasn’t very clean and the hotel didn’t comp us or offer a discount for the inconvenience (flies in our room). Regardless, I feel like the point of staying here is for the views alone.
Image of the Tripadvisor rating Beautiful room

Jan 5, 2022 BoardingPass730472

The room and view were amazing. Comfortable bed. However, we went to have a drink in the bar, and although there were lots of people sitting at tables with drinks, we were told we could not sit at a table and the bar stools were being “saved” by some guy at the end of the bar. We had to go to the gift shop to get water, and three bottled waters… Read more
The room and view were amazing. Comfortable bed. However, we went to have a drink in the bar, and although there were lots of people sitting at tables with drinks, we were told we could not sit at a table and the bar stools were being “saved” by some guy at the end of the bar. We had to go to the gift shop to get water, and three bottled waters cost $20 from a rude clerk. Okay, it’s Christmas time, people get tense. Then, when we checked out, our car “went missing”. They kept telling us it had already been brought up, but valet said it wasn’t there. Over 45 minutes we waited, I went to ask front desk finally when valet said it was not there, front desk clerk said it was “on the way”. Finally they found car, and valet said we would get credit for parking. We called and asked about that, we’re told we would get a call back, never got the call or the credit. So, it was a special occasion for us that morning, our 34 anniversary, but due to car fiasco, we missed our lovely brunch reservations. That was a real bummer. Lovely old hotel, would enjoy lovely old fashioned good customer service. Even a callback would have been nice. Thanks for listening. Read less