Hyatt Union Square New York

Midtown, New York

The hotel

You’re guaranteed to get that glamourous feeling as soon as you step foot in the lobby of the Hyatt Union Square, with its boutique charm and classic features. Your plush room features Italian furniture, hardwood floors, and views of the busy city streets below. Some of the best bars and restaurants in Manhattan are right on your doorstep, but the hotel’s own The Bowery and Library of Distilled Spirits are equally as swanky. With farm-to-table food and an (almost) endless list of cocktails and spirits, you’ll feel deservedly spoilt rotten.

Amenities

  • Internet Access
  • Laundry Service
  • Restaurant
  • Room Service
  • Safety Deposit Box
  • Close to City Centre

Where is it

In Union Square, one of New York’s trendiest neighbourhoods, just steps from the world-famous Greenmarket.

Hotel information

178 studios and apartments. All of which are air-conditioned with satellite TV, telephone, WiFi access*, tea/coffee maker, mini-bar*, safe, bathrobes, hairdryer and iron and board. Double 2-Queen Rooms are 300 sq ft, and have views of 13th Street or 4th Avenue, with 2 queen-size bed, sleeping maximum 3 adults.

Double Standard Rooms are 300 sq ft, and have views of 13th Street or 4th Avenue, with 1 double bed or 1 king-size bed, sleeping maximum 2 adults.

Studios are slightly larger and have city views, with 1 queen-size bed, sleeping maximum 2 adults.

Bowery Road (farm-to-table cuisine, open for breakfast, lunch and dinner, plus brunch at weekends). Library of Distilled Spirits (library-themed cocktail bar). Fitness centre. Complimentary WiFi. Complimentary bike rental. Laundry/dry-cleaning service*. Room service*.

Resort fee: $28.69​ plus applicable taxes per room, per night​ (payable locally, subject to change).

* Denotes local charge

One person must be aged 18 years and over in each room at check-in.

Rating summary

  • Location Image of the Tripadvisor rating
  • Sleep Quality Image of the Tripadvisor rating
  • Rooms Image of the Tripadvisor rating
  • Service Image of the Tripadvisor rating
  • Value Image of the Tripadvisor rating
  • Cleanliness Image of the Tripadvisor rating

Traveller rating

  • Excellent (1328)
  • Very good (574)
  • Average (176)
  • Poor (73)
  • Terrible (62)
Image of the Tripadvisor rating Weekend stay in Union Sq

Jan 24, 2022 oliviacoffua Boston, Massachusetts

Personal trip for the weekend with a friend. The staff was extremely friendly and accommodating but our room did not have any heat when we arrived. We had put in a request and we’re told it would be fixed within the hour while we were out. When we came back that night 8 hours later we had to change rooms after being told it was fixed but it was… Read more
Personal trip for the weekend with a friend. The staff was extremely friendly and accommodating but our room did not have any heat when we arrived. We had put in a request and we’re told it would be fixed within the hour while we were out. When we came back that night 8 hours later we had to change rooms after being told it was fixed but it was not at 3:00 am. Read less
Image of the Tripadvisor rating Great Location and Friendly Staff

Jan 14, 2022 bethnyc1 Highland Park, Texas

The hotel is located on Fourth Ave and 13th street so close to the East Village and also Chelsea, Grammercy and Greenwich Village. The Union Sq subway is a block away. The front desk staff and bartender were great. Super helpful and friendly. Also this hotel has a restaurant and bar that is open unlike the W or other hotels in the area.
Image of the Tripadvisor rating Nice place

Jan 5, 2022 shawneestone75 Port Jervis, New York

Rooms are pretty. Windows open a few inches for fresh air & city noises. No seperated bathroom. Toilet has a door, but thin. Water pressure not great. No ice machines. Had requested a mini fridge when I booked on-line, wasn't there on arrival. Was told it would be brought up but never was. Hours later when I asked the front desk they said I could… Read more
Rooms are pretty. Windows open a few inches for fresh air & city noises. No seperated bathroom. Toilet has a door, but thin. Water pressure not great. No ice machines. Had requested a mini fridge when I booked on-line, wasn't there on arrival. Was told it would be brought up but never was. Hours later when I asked the front desk they said I could switch rooms if I wanted one, which is weird... Why not just bring it to the room I was in? Ended up getting a bucket of ice instead. They give you a card with a # on it to text if you need anything, but I was just trying to ask while I was already standing there. Also, wasn't told about the 3rd party, $65/day valet fee. Word to the wise, there's a parking garage across the street, probably much cheaper to do it yourself & have access to your car...& Not wait a half hour for valet at checkout. Would still go back again though. Was my 2nd stay there. Stayed in room 812 & could see the top of the empire state building. Read less
Image of the Tripadvisor rating decline of Hyatt

Jan 5, 2022 rwong96734

maybe it's a COVID staff shortage issue but our recent stay at the Hyatt on Union Square in NYC was lacking - 1) check in delay of several hours, 2) lack of cleanliness - wastebaskets were not emptied and floors were dirty, 3) absent light fixtures in room (we compared as we booked two rooms), 4) overcharge - double charge on credit card we are… Read more
maybe it's a COVID staff shortage issue but our recent stay at the Hyatt on Union Square in NYC was lacking - 1) check in delay of several hours, 2) lack of cleanliness - wastebaskets were not emptied and floors were dirty, 3) absent light fixtures in room (we compared as we booked two rooms), 4) overcharge - double charge on credit card we are disputing. Read less
Image of the Tripadvisor rating Exceptional

Jan 3, 2022 Noladarling23 Los Angeles, California

Love the rooms in this hotel. Very chic design making excellent use of available space. Bed was heavenly. Homedic white noise device near bed. Coffee maker stored under nightstand. Refrigerator discreetly enclosed by the stand alone dresser. Separate toilet from shower/bath and vanity area. Desk had SEVERAL ports and electrical sockets. Loved it.… Read more
Love the rooms in this hotel. Very chic design making excellent use of available space. Bed was heavenly. Homedic white noise device near bed. Coffee maker stored under nightstand. Refrigerator discreetly enclosed by the stand alone dresser. Separate toilet from shower/bath and vanity area. Desk had SEVERAL ports and electrical sockets. Loved it. WILL DEFINITELY RETURN. Read less